Xplore Outage Report in Terrebonne, Lanaudière, Québec
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Terrebonne, Québec
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Terrebonne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 12: Problems at Xplore
Xplore is having issues since 11:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (76%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (1%)
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Phone (1%)
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TV (%)
Live Outage Map Near Terrebonne, Lanaudière, Québec
The most recent Xplore outage reports came from the following cities: Montréal, Laval, Duvernay-Est and Longueuil.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
Wi-fi | |
| Montréal |
Internet | |
| Montréal |
Internet | |
| Montréal |
Wi-fi | |
| Montréal |
Total Blackout | |
| Montréal |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Jesse Campbell
(@INeededTheMoney) reported
@Xplornet When does xplorenet ever good service? You guys reply these meaningless tweets by with no intention to fix anything. Lower your price or provide the service you claim to provide.. problem solved.
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Doug~E~Fresh
(@XmedicNow) reported
@AlexRuff17 my experience with @Xplornet was horrible customer service. took days to respond to issues with reception problems.
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Hypocotylarch
(@hypocotylarch) reported
@WinnipegNews Xplornet is the worst customer service. Kael and the guys from full throttle were awesome small business
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InvertedCow
(@CowInverted) reported
@thewirereport @Xplornet I feel sorry for the customers of Full throttle network then. They shall soon feel the joy of Xplornet's Customer disservice, and the amazing doubling of bandwidth use without cause, and the "high speed" of "Up TO" speed Personally I would suggest they contact @SpaceXStarlink
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Lomaxcat
(@VoosieVooters) reported
@SudioC @Xplornet I have no other option currently, although hoping for something else. My speeds yesterday were below 100kbps with latency over 2s. Not high speed. Not reliable. We had NO service for over 35 days after Xmas. Xplornet was "investigating." Most people around me had to switch...
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spinoza’s god
(@SmittysMusic) reported
@AnthonyLacavera There’s always Freedom. It will have to be unloaded for the Shaw/Rogers deal to proceed. You’ll have to get past xplornet I think. We need to open our market to US cellular companies…that would change everything and should help the ridiculous federal subsidies
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txwikinger 🇺🇦 💉💉🐕🦺🐕🦺🐈🐈⬛🌲🌳🇺🇦
(@txwikinger_ea) reported
@Xplornet @XploreMobile Get your ****** network fixed. You have the worst outage rate in the world. Even in #Ukraine there is better Internet
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Drone Spray Canada
(@drone_spray) reported
@AdamJPfeffer We got ours a month ago. Just a little over 1 year wait from deposit. Now I want more when they have roaming enabled for each drone truck, hopefully they can keep rolling them out and get rid of xplornet's monopoly. Feels good to cancel 2 accts after years of agony with them.
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EdwardsBand
(@Edwards_Band) reported
Shout out to @xplornet. Once again, your crap service is preventing me from streaming an important video chat. You guys are the most pathetic excuse for a company. Ever. EVER.
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Darcy Timchishen
(@DTimchishen) reported
It took 25 mins to cancel the service. But I had to deal with 2 people. Nice people. Even tho @Xplornet provides terrible service, treat customer service reps with respect. They told me they get sworn at a lot. That’s not right people. These people are just doing their job.