Xplore

Xplore Outage Report in Terrebonne, Lanaudière, Québec

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The latest reports from users having issues in Terrebonne come from postal codes J6W and J6X.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Terrebonne, Québec

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Terrebonne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Terrebonne, Lanaudière, Québec 12/21/2024 23:25

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (%)

    TV (%)

  6. Phone (%)

    Phone (%)

Live Outage Map Near Terrebonne, Lanaudière, Québec

The most recent Xplore outage reports came from the following cities: Montréal, Charlemagne, Terrebonne, Longueuil and Boisbriand.

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City Problem Type Report Time
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Community Discussion

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • jazzhammer abraham tio (@jazzhammer) reported

    @Xplornet what do i think ? i think your monopoly is over. also, if your support page says you'll respond to my email inside 48 hours, you should respond inside 48 hours.

  • jfmezei Jean-François Mezei (@jfmezei) reported

    @AnjaKaradeglija You’re assuming anyone wants those wireless assets. They could do like in Manitoba and force Xplornet to accept the spectrum and some towers and make a token network serving 10 customers so Federal govt can still claim 4 carriers.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @harrbca @Xplornet Follow-up, it looks like it reconnected about an hour ago, but I can't connect to anything at home and speed tests from the Google Home app WiFi setting just fail, so I'm guessing it's connected to a poor reception cell again.

  • Nick62289935 Nick (@Nick62289935) reported

    @Xplornet Is your PR department fresh out of college? Burying critical tweets with BS posts isn't fixing your problem. The only way out of your imminent demise is being honest with your customers for a change. Start providing what you charge for, and hope Canadians forgive you.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    90 minutes and counting since rebooting my @Xplornet equipment and having zero internet. I filed a CCTS complaint. Enough is enough.

  • brandon90053725 brandon smith (@brandon90053725) reported

    @Xplornet your internet is so bad that half of the day I would just go eat food because I couldn't use the internet

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    My @TELUS mobile plan resets tomorrow and we have used ~99% of our plan data this month (40GB shared between four phones) because our @Xplornet internet has been so terrible this cycle. Luckily Telus knows how to run a network even if I have to worry about getting throttled.

  • BrianMo94756827 Brian (@BrianMo94756827) reported

    @Xplornet We got a call today saying there may be a disruption of service from 8am to 10 pm Tomorrow (Monday) You know the day where people working from home/school from home are affected. Why? What could you be doing that it takes all day ? Why not do it on the weekend? 😡

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @Xplornet Those cows have the same expression I do whenever your service doesn't live up to your advertising. They've started calling me cowface at the office and I don't know how much more of this my ego can take.

  • penny_hainer Penny Hainer (@penny_hainer) reported

    @Xplornet Our internet has been less than reliable for weeks now. When I talked to support they said they had no idea how long this maintenance will go on. I have been getting daily calls telling me to expect outages. Ridiculous considering the price we pay.