Xplore Outage Report in Terrebonne, Lanaudière, Québec
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Problems in the last 24 hours in Terrebonne, Québec
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Terrebonne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (76%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (2%)
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TV (2%)
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Phone (1%)
Live Outage Map Near Terrebonne, Lanaudière, Québec
The most recent Xplore outage reports came from the following cities: Montréal.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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James White
(@JamesWh52280846) reported
@Xplornet Since you are delivering a steady 30.9 KB/s I suppose I should cancel all of my streaming subscriptions, and dust off my old 28.8 baud dial-up modem b/c I sure as hell can't watch anything. You should be ashamed of the "service" you "provide".
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Susan
(@ssnjagger) reported
@Xplornet when is the outage in Bradford expected to be fixed? It's been out since Thursday night!
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Marchant, JP
(@JeffMarrrrrchan) reported
@madinuk @FrankReardon1 Im not trying to minimize your concerns but the vast majority of rural Canadians are unable to connect. Our county council for example just spent 2M with xplornet to introduce LTE service, its $99/month for 25mbps. I just got online, I had previously had 1mbps for the same price
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Hugh G Rekshun
(@ThirtyStone420) reported
@VoosieVooters @Xplornet Tell them to shove their service fee up their ***. That’s what I did when they told me it’ll be $150 for a tech to come out and look at our equipment. Told them they can foot the bill to fix their **** service or I’ll filing a complaint with the CRTC/CCTS. They waived the fee.
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m3t4lw01f
(@m3t4lw01f) reported
@Xplornet @UWCCanada It physically made me ill to hit the like button on one of your tweets, but anything that helps people in need I'm all for. Maybe now you could help your customers and provide the services you advertise?
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Jessica Holmes
(@JessicaHolmes03) reported
@xplornet with a large majority of folks working from home, how is it possible that you can’t send someone out to fix my internet before the start of my work week? You are affecting my ability to earn income, I NEED HELP NOW. Can you get someone here?
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Drew
(@drewfurn) reported
@Xplornet Seriously... I’ve been on hold for 3 hours trying to get someone to check my satellite and this is what you guys post... you obviously are way way out in left field when it comes to customer service.. what is going on with your company
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cat (vtuber ikea)
(@cakecatboy) reported
@almost_somebody aww I'm canadian! I have xplornet, but I love this service a lot! I switch packages today so there's bound to be hiccups, I'm actually really happy with the service
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Fast Jeff
(@fastjeff) reported
@Xplornet We're not going to forget how poor your internet experience is no matter how much filler you pour into your twitter feed. Work on bettering your service instead of hoping marketing can "fix" your problems as an ISP. Until then, I'd recommend everybody avoid using xplornet.
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Jessica Holmes
(@JessicaHolmes03) reported
@Xplornet I have been reduced to privately facebook messaging the local tech because your rep refused to contact or provide contact information for him. This is beyond unacceptable. You service a large part of NB, not providing immediate action is atrocious.