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Xplore

Xplore Outage Report in Terrebonne, Lanaudière, Quebec

Why is my Xplore service not working?

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Full Outage Map

Problems in the last 24 hours in Terrebonne, Quebec

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Terrebonne, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  • 72% Internet (72%)
  • 11% Wi-fi (11%)
  • 9% Total Blackout (9%)
  • 3% E-mail (3%)
  • 3% TV (3%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • brettjpetch
    Brett Petch (@brettjpetch) reported

    @Xplornet Not going to get anything out of it when the support line says “we are currently experiencing an outage in your area”.

  • XboxKaneda
    Yippee Kaneda Yay M..ther F..k'rs (@XboxKaneda) reported

    @TheV_eh In fairness to these guys, my old old ISP sold to xplornet. Xplornet wanted me to switch service. I refused after about 6 months my service was unusable at night out of nowhere. After 3 or 4 months of that, they offered me a big deal, I took it and issues disappeared

  • Fred_Wreck1983
    Fred Cee (@Fred_Wreck1983) reported

    @Xplornet did Jim have to pay to fix his issues?

  • yzfoxsrm
    Is it over yet? (@yzfoxsrm) reported

    Still have no internet. Been down since 9:30ish last night. The joys of rural internet, thanks @Xplornet

  • TracyRimmer
    TracyRimmer (@TracyRimmer) reported

    @Xplornet I pay $155 a month for a business plan I can’t use. Tethering in through my phone has become a way of life just to be able to download emails. Your service needs an overhaul.

  • Fawnoftime
    🌸 Melanie Fawn ✌🍁 (@Fawnoftime) reported

    @Xplornet ...We also know that the problem is not on our end, as all of our friends and neighbours who have Xplornet (we're forced to because there is no other provider) have the exact same problems as we do at the same time. Can't your business just get their act together?

  • cardiff_sharon
    Sharon Cardiff (@cardiff_sharon) reported

    @VO1MX @FrankReardon1 @Xplornet Is XplorNet really bad?

  • Fawnoftime
    🌸 Melanie Fawn ✌🍁 (@Fawnoftime) reported

    @Xplornet I would but Xplornet is down, AGAIN, in my area and I can't waste my mobile data. Tech was supposed to come out this week to upgrade but we haven't seen or heard from them since we called last week. Criminal...

  • Fred_Wreck1983
    Fred Cee (@Fred_Wreck1983) reported

    @Jenn_MacDonald_ @Xplornet when I asked for a tech to come out they tried charging me $140 to fix my service and another $40 for mileage.

  • m3t4lw01f
    m3t4lw01f (@m3t4lw01f) reported

    @Xplornet Did *you* know that we don't really care all that much about these little distractions you like to post and would much rather you fixed your network so we had reliable and consistent service, and told us about that instead?