Xplore

Xplore Outage Report in Thorsby, Alberta

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Thorsby, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Thorsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Thorsby, Alberta 02/16/2026 13:55

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • JannRoy15 Jann Roy (@JannRoy15) reported

    @elonmusk @Adamklotz_ Cant wait for Starlink to come to NB Canada. We're stuck with xplornet at $120/month for 0.50mbps. I feel like AOL demo Cds back in beginning 2000s was quicker than this ****...

  • Nick62289935 Nick (@Nick62289935) reported

    @Travis3Eilers @Xplornet "We're very sorry to hear you complain about the terrible service we provide, please let us review how we're screwing you and we'll get back to you on DM where noone can see how bad it really is." -@Xplornet

  • grubextrapolate Russ (@grubextrapolate) reported

    @cybera @Xplornet Too bad the existing ones continue to be crap. Guessing the new ones will do the same.

  • RichardCFisher Richard C Fisher (@RichardCFisher) reported

    @Xplornet Barbs at your service are accurate and fair.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    Every time I get a notification that my cameras have detected motion, it's because they're coming back on from being offline. The motion they're detecting is the auto-level leveling off. Thanks @Xplornet for being truly awful. You're the best at being the worst.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @Xplornet If you're in Leavitt, it would be recommended that you "leave it" to any other ISP to supply you with internet service. That pun is better than Xplornet's service.

  • padrickd Pat Davies (@padrickd) reported

    @elonmusk Hey rural Quebec Canada here! Had to send my boy 9 hours away to live with my brother for college because he can't stream his classes with garbage xplornet. We need some beta action in Quebecistan!! I can't wait for true high-speed again!

  • julzlajulzjulz - Julz - {❤️8-2-2🏒} (@julzlajulzjulz) reported

    Hey @Xplornet can you recommend a less shittier internet service than yours? @Bell , @Rogers ...... Anyone wanna pitch in???

  • Nick62289935 Nick (@Nick62289935) reported

    @Xplornet Just don't try to stream it with @Xplornet, it'll never work. And if you complain, they'll throttle you more. And if you file with CCTS, they'll punish you further. And if you file with them again, they'll block your phone number to prevent you from support access.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @ztlaidlaw @Xplornet I just power cycled their equipment and increased my speeds 10x! Too bad that's still 8x slower than it should be.