Xplore

Xplore Outage Report in Thorsby, Alberta

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Thorsby, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Thorsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Thorsby, Alberta 12/08/2025 14:50

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • roykathygs Roy & Kathy (@roykathygs) reported

    @philletourneau @brockgs Brock is right about it taking us out of the dark ages! We had family living here for a while and the router easily handled 24 devices of which 5 or 6 were often streaming video. I replaced Xplornet which had provided reliable but slow service for 12 years. Enjoy the upgrade!

  • Heidi97097278 Heidi (@Heidi97097278) reported

    @Xplornet We have had no service along with everyone else in our entire community of Fiske,sk for the past 2 days and very intermittent service for the entire week and a half prior to that. Everyone gets a different reason or excuse when we call in.

  • fishingcamp Sandy Haven (@fishingcamp) reported

    @Xplornet After messing around again for an hr with “technical support” that didn’t work either....1 good day 2 bad. Clear sunny bluebird skies.

  • topcoachdino Dino Camiré is fully vaccinated 💉 (@topcoachdino) reported

    @drMediaPro @ValleyFiberLTD Amazing, wish we had service our way. Luckily Starlink came through as Xplornet just isn’t enough,

  • NJ_63 NancyJ (@NJ_63) reported

    @Xplornet I thought xplornet was supposed to be getting better in manitoba, I haven't had reliable internet since Aug.3, service off Selkirk Mb. Tower is terrible, no I don't want a service call just get better equipment 😡

  • Michell25471779 Michelle (@Michell25471779) reported

    @dgouldca You don't want Xplornet. Their customer service is horrible and they have you running in circles with troubleshooting. If they send a tech without doing the trouble shoot, you have to suck up ALL the costs. They told me that today. Been fighting 2 months with them. It's SLOW!

  • tower_Guy 🗼TowerGuy🌲 (@tower_Guy) reported

    @fanCRTCProfling @mediamorphis Two very viable candidates in addition to VTL. Xplornet: xCI already has a national Fixed Wireless network, mobile in MB and deep pocketed backers (Stonepeak Infrastructure). Cogeco: could split Freedom with XCI of Rogers decides to forgo adding a national competitor via XCI.

  • morganwark Morgan Wark (@morganwark) reported

    @Xplornet I have four dishes and other 700+ a month. Most night I can’t stream anything. Terrible, absolutely terrible. Waiting on Starlink to arrive.

  • KryptoDot KryptoDot (@KryptoDot) reported

    @Xplornet Help!! I've been having no internet service almost everyday now and it sometimes starts at a random time. I need to know the problem of what's causing this issue

  • Michell25471779 Michelle (@Michell25471779) reported

    @Xplornet Your internet service is truly something to be desired. DO NOT GET THIS PROVIDER!