Xplore

Xplore Outage Report in Thorsby, Alberta

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Thorsby, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Thorsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Thorsby, Alberta 02/27/2026 01:00

February 27: Problems at Xplore

Xplore is having issues since 08:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (77%)

    Internet (77%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (2%)

    TV (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • BenKlass Ben Klass (@BenKlass) reported

    @benlucier @EvanGetson MB Gov is about to finalize an RFP in which they basically hand a provincial crown-owned fibre network to Xplornet. Local ISPs are not pleased

  • apocolypse669 Darth Pocolypse (@apocolypse669) reported

    @Xplornet wow someone farts and your service goes down. so annoying so unreliable. my son has missed school because of this garbage service

  • GerardCooke8 Gerard Cooke (@GerardCooke8) reported

    @Xplornet I would be happy with 30 down and 2 up off the Pugwash NS tower. Never got that yet

  • apocolypse669 Darth Pocolypse (@apocolypse669) reported

    @Xplornet some problems? how can a tech help me make YOUR service morw reliable. thats a you problem that i have to deal with the consequences from. the only way this can and will be resolved is when i switch providers

  • Woofers_MB Woofers (@Woofers_MB) reported

    @CBCManitoba ≪ neither Clear Sky, nor the business partner, took part in last August's request for proposal, which was won by Xplornet ≫ That's too bad. If it's any consolation, I don't think Pallister did adequate consultation before offering up Crown corporation assets. #mbpoli #woof

  • deaf_mute_ A Deaf Mute (@deaf_mute_) reported

    @Xplornet Internet has gone from not really usable to just completely down today. Is there an outage near Onoway or something? I've DM'ed you with specific location details.

  • alfmckim Steve McKim (@alfmckim) reported

    @andrewmead73 @Xplornet I had no choice until I started my own service. Daily interruptions, data caps, and minimum term contracts. This deal was completely tone deaf by the govt (are we surprised) and is going to hurt smaller local providers who use Hydro Telecom to provide good, reliable services.

  • ChrisDca ChrisD.ca (@ChrisDca) reported

    @Woofers_MB I asked. No cost incurred to Xplornet, but they will reimburse MB Hydro if the Crown corporation incurs cost to operationalize the network to them.

  • CoolConductors fireratedcables.com (@CoolConductors) reported

    @Xplornet wireless up and down like a yo-yo this morning in Tweed Ontario. Time to investigate Starlink. The $500 equipment fee might be worth consistent speed and potential reliability.

  • GerardCooke8 Gerard Cooke (@GerardCooke8) reported

    @Xplornet I have done that several times now with no improvement. If you want to do something to help me and the numerous other customers having the same issues fix the Pugwash, NS tower