Xplore

Xplore Outage Report in Thorsby, Alberta

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Thorsby, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Thorsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Thorsby, Alberta 11/04/2025 05:20

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (78%)

    Internet (78%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (2%)

    TV (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet Running out of picture spam, they're reaching back to last summer's pictures. People would rather have the service they are paying for instead of xplornet spending customer money of this sham of a marketing campaign. Xplornet is horrible, avoid xplornet.

  • JeremyBoyles27 Jeremy Boyles (@JeremyBoyles27) reported

    @Xplornet fix ur ******* service

  • Fred_Wreck1983 Fred Cee (@Fred_Wreck1983) reported

    @MissSlaght @Xplornet I wish @Xplornet would have valued me as a customer, I would probably still be a customer if they did.

  • chris_m_h Chris Houston (@chris_m_h) reported

    How bad is rural internet in Canada? I cancel my satellite connection with @Xplornet because it's so bad. I wonder "will they refund me?". lol no, they want a "cancellation fee" cc @MaryamMonsef

  • lammy9661 Kevin Lamacraft (@lammy9661) reported

    @PattiBailey05 @Xplornet @TELUSsupport A shame that the big telecom companies don’t see the value in providing quality service to rural Canada.. they will be the first to run to the gov’t when Starlink strips away their customer base... a very dark day when a US based outfit has to fill a void here in 🇨🇦

  • jcalder1983 Jeff Calder 🏴‍☠️🦆 (@jcalder1983) reported from Montcalm, Manitoba

    @MBAgDays @Xplornet Best day of my life wasn’t my wedding or either of my two sons being born, but it was when I cancelled my Xplornet internet connection in favor of a different ISP. Frankly if I was in charge I’d respect ag days more for shutting down in favor of accepting money from Xplornet.

  • MdmCurt Curt McNaughton (@MdmCurt) reported

    @jcalder1983 @MBAgDays @Xplornet I am currently hoping for a better solution so that I can say the magic words to my Telus Smart Hub Account! How can we help you today? I might even wait on hold to tell them they are fired

  • rambling_fever rob (@rambling_fever) reported

    @Xplornet not a bad choice with Sam Roberts, but now answer the phone

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @fastjeff @Xplornet I like to pretend they read the **** I post and think, "ok, that was a good one!"

  • Haywire_45 Clint Howard (@Haywire_45) reported

    @BaldurBarons As soon as I can ditch xplornet I am. It’s better than it used to be but still slow and non existent at times.