Xplore

Xplore Outage Report in Trois-Rivières, Mauricie, Québec

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Trois-Rivières, Québec

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Trois-Rivières and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Trois-Rivières, Mauricie, Québec 09/17/2025 02:30

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (80%)

    Internet (80%)

  2. Total Blackout (9%)

    Total Blackout (9%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • sheryl71107825 sheryl (@sheryl71107825) reported

    @Xplornet You already did your review when we had problems last month and couldnt see anything. I was told to phone Technical Support when I am having problems. I did that yesterday and got the message that our area was having issues so they were aware of it. You are aware of the issues!!

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @harrbca Xplornet clearly doesn't give a ****, anyhow. My contract with them is up in May. Worst case is this doesn't pan out and I wait for my pre-order to be filled instead. Summer is coming. I plan to not need internet lol. Incidentally, you can order if your location is Pike Lake.

  • CaraleeBolton lilly (@CaraleeBolton) reported

    @Xplornet Thank you for your reply.. do you have any way to communicate that to customers at the time? It was frustrating to be out with no communication on that is was a large scale outage...with kids at home online a small update would go a long way! Thx

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @StarBuck_83 @Xplornet Technically I did too, I just kept trying locations closer and closer to the city until it let me actually order instead of just the deposit and pre-order. Worst case it doesn't work and I just return it and wait for my pre-order to ship.

  • thepooppack mas (@thepooppack) reported

    the entire gaming setup is about to be in shambles and this is because of your dogshit service @xplornet

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet Might as well go outside, most xplornet customers can't use their internet in the first place because it's so bad. #cancelxplornet

  • sheryl71107825 sheryl (@sheryl71107825) reported

    @Xplornet Seriously we are experiencing issues again. Went down for extensive maintence Fri and today they are investigating issues again!! Service has been terrible. Maybe if we would get a credit for the downtime it wouldnt hurt so much!!!!

  • harrbca Brad Harrison (@harrbca) reported

    @m3t4lw01f Hah, I’ll let you be the guinea pig and find out how broadly they interpret the service location. My connection with xplornet is more stable than most people’s. I mean, it still sucks, can’t game on it. But I do get exercise running to the basement to power cycle it.

  • owenfrank owenfrank (@owenfrank) reported

    @seguincbc Xplornet Satellite is slow (faster then dial up is all I will say) in comparison to most because of the location of the satellite used, Xplornet LTE, if it is available, is a good choice. I can only get satellite as there is not even cell service where I live

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @StarBuck_83 @Xplornet It's laughable how bad they are really. I have American friends that tell me my adventures with Xplornet eclipse their own adventure with ISPs such as Comcast, and I've heard some terrible things about them. It's ok, I ordered Starlink today. Fingers crossed it works here.