Xplore outages and service status in Vankleek Hill, Ontario

Problems in the last 24 hours in Vankleek Hill, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Vankleek Hill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Brent Hicks (@simonthedog924) reported 44 seconds ago

  @xplore_ca why is the service so terrible all of a sudden????

• 
  jerome tetreault (@tetrje) reported 2 minutes ago

  Dear @xplornet. Thanks so much for the worst service. 2wks for a service call is unacceptable. How can any business survive without internet for 2wks. Starlink is on it's way.

• 
  AtomicHydra (@atomic_hydra) reported 4 minutes ago

  @xplore_ca I think I need one of these in my backyard so I can get better service. What a joke. Do NOT sign up for this company.

• 
  ForeverSkittlesClips (@SkittlesClips) reported 5 minutes ago

  @xplore_ca I'm currently getting 0.32 mbps download and 1.55 mbps upload, this is ridiculous. Paying $100 a month for unbelievably slow speeds. I'd love to know what's going on with your internet at the moment, I'm in British Columbia 🇨🇦

• 
  Indubitably Tho (@IndubitablyTho) reported 6 minutes ago

  @preta_6 With Starlink, while not as fast as Telus fibre (right now), you can look forward to incremental upgrades in speed, and equipment, over time. I suggested to a client suffering with only the choice of Xplornet (crap speed + outages) switch to Starlink back in 2020. Installation couldn't have been easier and reliability of his Internet connection immediately stabilized. Everything has got better since, including being sent the latest hardware for free. Starlink's plans for continuously upgrading their satellite constellation were the deal maker for me - and should be for others suffering under Xplornet.

• 
  tsaloranta (hän, she, elle) (@tlsaloranta) reported 6 minutes ago

  @annafoat @AshleyFoxRPN @Rootly69 Same. Only choice is Xplornet or Starlink, and Xplornet was awful.

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  BJMMURPHY 🇨🇦 (@BJMMURPHY1) reported 7 minutes ago

  Another day dealing with painfully slow internet in #Northumberland. How are others dealing with this? Is it only my connection? @PLawrenceMP we need reliable reasonably priced rural internet. Xplornet is our only option providing us with an upload speed of .2. That’s point 2!

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  Johnny ❄ ᔮᓂ ᖃᓴᓪᓗᐊᖅ (@JohnnyKasudluak) reported 11 minutes ago

  Looks like you can't just cancel your xplornet services on you own via their website, they make you call them. Website navigation seems intentional, hard to find. Had to Google search about cancelation in order to find out it is over the phone only. Is that legal? 1/2

• 
  AtomicHydra (@atomic_hydra) reported 14 minutes ago

  @xplore_ca You need to review the packages you offer. Its theft saying you can offer me 50down 10 up. Over 5 years of bad service and being lied to now being told Im 30 KMS from the closest tower? Who was allowed to sell me this trash. Maybe i can move closer if you pay my rent right?

• 
  NotYetDone (@NotYetDone1) reported 16 minutes ago

  @theJagmeetSingh Xplornet.... Home of 480p on 1-2 devices, plus that 700+Ping. It's sad to see that my only option was (the Above) for a couple of years. We now got Access Internet in our town (which i still can't Access, due to Geo issues) it's getting better. Bless Starlink for Accessibility