Xplore

Xplore Outage Report in Vankleek Hill, Ontario

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Vankleek Hill, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Vankleek Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Vankleek Hill, Ontario 03/25/2026 18:05

March 25: Problems at Xplore

Xplore is having issues since 03:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (2%)

    TV (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Wheatlandcounty Wheatland County (@Wheatlandcounty) reported

    𝙇𝙄𝙑𝙀 | #WheatlandCouncil made a motion to provide a letter of support to Xplornet Communications Inc. for their proposal to the Universal Broadband Fund.

  • PureMagicAmy Amy Urquhart (@PureMagicAmy) reported from Alnwick/Haldimand, Ontario

    .@Xplornet are there known issues in Northumberland County? Have been without internet service since about 4 pm yesterday. #xplornet

  • harrbca Brad Harrison (@harrbca) reported

    @m3t4lw01f @Xplornet See, there is an upside to getting that job. Oh, but think of all the good you can do for all the poor other schmucks who are suffering with sub standard service in the Saskatoon area. You would truly be a king! Tell you what, I'll be a reference for you.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    Good stuff.... @Xplornet basically non-existent again this evening. Get your act together guys. Competition is coming. At this point they don't even need to try to be better than you. It's like you're actively trying to be horrible.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @ztlaidlaw I am eventually going to upgrade my 1X to a Series X but I'll probably go for All Access in a few months from now. Unless, of course, Xplornet fixes their ****, then I'll just stick to Stadia.

  • Nick62289935 Nick (@Nick62289935) reported

    @karlin_george @Xplornet My second investigation is still ongoing, but their response as to why I am getting slow speeds is that it's not "punishment", rather they "have a known issue" that prevents them from providing what they charge for... Be Careful...you will probably be punished too.

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet And if you're on xplornet, you're probably on day 386 of the same old crap with xplornet. Much like Groundhog Day, the movie, it goes on and on and on and xplornet doesn't seem to care. Avoid xplornet, they are a horrible ISP.

  • Nick62289935 Nick (@Nick62289935) reported

    @Xplornet EIGHT DAYS I've been waiting now for "troubleshooting" to fix your "known issue" with the network, as you clearly stated to CCTS in defence of your terrible service. If you have a "known issue" delivering service, why are you still charging full price for it??? Absolute Crooks.

  • NPayneEditor Nancy Payne (@NPayneEditor) reported

    Three and a half hours on the phone with @Xplornet including a call dropped by @bell_support after an hour on hold. Nothing solved. Too late to reach the service company today. I live in southern Ontario minutes from a town of 20,000. This is the digital divide.

  • Ian_Flyfish Ian Cavanagh (@Ian_Flyfish) reported

    is @Xplornet having serious issues in NB today or what!?! Of all days I have an important Zoom call and it's in jeopardy! Come on Xplornet get your act together! And I've been on hold for a while now probably along with lots of other frustrated customers!