Xplore Outage Report in Wabasca-Desmarais, Alberta

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Wabasca-Desmarais, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Wabasca-Desmarais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Wabasca-Desmarais, Alberta 02/24/2024 14:15

February 24: Problems at Xplore

Xplore is having issues since 01:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (2%)

    TV (2%)

  6. Phone (%)

    Phone (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • SgunnerSue Sue Hill (@SgunnerSue) reported

    @Xplornet using my sons hotspot before he goes to work. My internet has been done for 15 hours!! 3045 county rd 30 Codrington Ontario Every week I'm without internet for hours and hours. I have an internet phone so no, I cant call because I have NO service.

  • Jodie_Ryan Jodie (@Jodie_Ryan) reported

    @Xplornet Today was our 7th installation appointment we had booked, with no communication & no one showed up. We have now had 3 no shows, 2 where people have showed up (without equipment), and 2 where no one even contacted us to cancel. Embarrassing beyond belief.

  • ShootyMcSnipe Shooty McSnipe (@ShootyMcSnipe) reported

    @elonmusk long shot but there's no customer service on Starlink sites at all. I've been a telecom tech for 15 years and was with Xplornet the last several for Rural Canadians.I've been selling people on Starlink all over SK as it's the best option. Any chance for referal ID?

  • stockandpillory A. Newell (@stockandpillory) reported

    @Xplornet I am at the end of my rope. Every day a customer service agent gives me a new reason that my internet is less than 1MB. Apparently, even in November on a clear, sunny day, it's wind, rain, and foliage that are the issue. We pay for a service. Deliver it. It's that easy

  • GerardCooke8 Gerard Cooke (@GerardCooke8) reported

    @Xplornet Your company has tried to fix this issue 50 times with no luck. Some nights I cannot even watch a movie with downloads of 1

  • CdnARS_VE4PER CdnARS VE4PER (@CdnARS_VE4PER) reported

    .@Xplornet I hv 50/10 Unlimited and the service has been total CRAP for TSN sports streaming BAD. Buffering and Freezing losing plays at critical times. stopping tsn streaming and running speedtests shows speeds tolerable but connections intermittent so ping on order of 5000 ms

  • GerardCooke8 Gerard Cooke (@GerardCooke8) reported

    @Xplornet Upgrade your terrible Pugwash, NS tower

  • charlie1105 Charlie Walker (@charlie1105) reported

    @Xplornet @chriswtburke A) they're not sorry, and B) if you do provide them with your account info, they'll block you from contacting support in the future. This company provides an awful service, and then refuses to actually offer any support or assistance.

  • alexzeglen2005 Alexander (@alexzeglen2005) reported

    @Xplornet Don't buy this internet they are a scam and they literally made it so our satellite would not get internet for a week and a half and we still needed to pay for the internet guy to fix it this happend like 5 times Xplornet ar just a hole bunch of retards that run a legall scam

  • charlie1105 Charlie Walker (@charlie1105) reported

    @XplornetES #FunFactFriday Xplornet is the worst internet provider on planet earth, and are doing their best to make sure that Canada will never feature in that list by taking your money and refusing to provide an internet service.