Xplore

Xplore Outage Report in Wainwright, Alberta

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Wainwright, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Wainwright and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Wainwright, Alberta 11/26/2025 07:00

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • owenfrank owenfrank (2-3-1) (@owenfrank) reported

    @RobertELaurie @LFarmakoulas My understanding from minimal research is monthly fees are about the same as Xplornet but you have to purchase the equipment upfront (+/- $350 USD). But my Xplornet is almost as slow as dial up some days and Starlink is allot faster

  • Loretta08380615 Loretta (@Loretta08380615) reported

    @Xplornet @JKosuth Your tech support can b never fix the problem duh you need more towers,I've been bitching about it since Feb and soon as I find a faster company I'm leaving you people

  • stockyrds Stockyrds (@stockyrds) reported

    @Xplornet Yeah its still out and waiting for a call back from tech support

  • Susanglowaburg Susan Glowa Burgess (@Susanglowaburg) reported

    @Xplornet Go with Starlink, run from Xplornet! Worse service, horrible customer service! You can thank me later because you will have enough data and the speed to do so!

  • lifewith3boyz DanaA (@lifewith3boyz) reported

    @Xplornet You have had ample opportunity to review our account. Xplornet was good when it was Netset. Now it sucks. Usually I shut off my wifi when I get home at night and my data with Telus works great! Would never recommend @Xplornet

  • GerardCooke8 Gerard Cooke (@GerardCooke8) reported

    @Xplornet Fix the tower in Pugwash, NS !!!

  • reikokoyama79 Reiko Koyama (@reikokoyama79) reported

    Hey @Xplornet I just spent 45 minutes on hold, to talk to the most condescending person I've had to deal with IN YEARS. This is one reason we left your crap service years ago. Guess you had to buy a whole company to get me back...

  • Boboljinks Kizzie (@Boboljinks) reported from Peterborough, Ontario

    @Xplornet I did that, no idea when problem would be fixed - have to “ tolerate it” while they try to repair in back end. THIS IS NOT SATISFACTORY!!

  • BrookeRunions Brooke Runions ♉ (@BrookeRunions) reported

    @Xplornet This company is brutal! Every other week you guys are "working" on the tower. Fix the tower in Harrowsmith the first time properly and you idiots wouldn't have to go back 3 times a frigging month ! **** company

  • laxdad30 Vern Harwood (@laxdad30) reported

    @Xplornet I called for help and they sent a tech over that changed my service because I was getting more speed than I should. With service now below 1 Mbps and 2 kids still in school, I cant afford the risk of asking for help again.