Xplore

Xplore Outage Report in Wainwright, Alberta

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Wainwright, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Wainwright and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Wainwright, Alberta 02/10/2026 07:45

February 10: Problems at Xplore

Xplore is having issues since 07:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • chris_m_h Chris Houston (@chris_m_h) reported

    How bad is rural internet in Canada? I cancel my satellite connection with @Xplornet because it's so bad. I wonder "will they refund me?". lol no, they want a "cancellation fee" cc @MaryamMonsef

  • MdmCurt Curt McNaughton (@MdmCurt) reported

    @jcalder1983 @MBAgDays @Xplornet I am currently hoping for a better solution so that I can say the magic words to my Telus Smart Hub Account! How can we help you today? I might even wait on hold to tell them they are fired

  • Nick62289935 Nick (@Nick62289935) reported

    @Xplornet For anyone thinking about becoming a customer...These guys relplied to my CCTS complaint about lack of speed indicating that THEY KNOW that they CAN'T PROVIDE what they are charging me for because of a KNOWN ISSUE WITH THEIR EQUIPMENT This is IN WRITING. I can share the letter.

  • MitchellBlyth Mitchell Blyth (@MitchellBlyth) reported

    @MBAgDays @Xplornet Worst internet company going, yet they hold a monopoly in our area

  • Nick62289935 Nick (@Nick62289935) reported

    @Xplornet Is this tweet like, 2 years old? That's how long the outage seems to have lasted...ever since you bought the competition. Never had a good day.

  • Nick62289935 Nick (@Nick62289935) reported

    @Xplornet I've been waiting almost 48 hours for tech support now...when can I expect some sort of resolution?

  • lammy9661 Kevin Lamacraft (@lammy9661) reported

    @PattiBailey05 @Xplornet @TELUSsupport A shame that the big telecom companies don’t see the value in providing quality service to rural Canada.. they will be the first to run to the gov’t when Starlink strips away their customer base... a very dark day when a US based outfit has to fill a void here in 🇨🇦

  • Matt_Hands Matt Hands (@Matt_Hands) reported

    @bell is charging my rural small business over $218 per month for LANDLINE phone service. They told me I could get that changed to $110 per month. For. Landline. Phone. Service. @SteveClarkPC Wonder who else they're doing this to in our county? Moving to @Xplornet phone service

  • VoosieVooters Loricat (@VoosieVooters) reported

    @Nick62289935 @Xplornet No surprise to me. How, though, are they allowed to continue to sell service that they are unable to provide?

  • sunkissedreyy h o n e y ♚ (@sunkissedreyy) reported

    @Xplornet promotes unlimited data but they fail to tell you they cut your speeds in half if you use too much data off the tower. They don’t have any warnings for users. #XplornetSucks #xplornetScam