Xplore

Xplore Outage Report in Westlock, Alberta

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Westlock, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Westlock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Westlock, Alberta 12/14/2025 19:05

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • SpritePd Pd_Lietz (@SpritePd) reported

    @Xplornet Why not try working. In Manitoba you told me too bad that my location fr sat is either Alberta or Ont. what bullshit. I need NEED location on server to be correct to get COVID/government /weather / or school and Health news. Explain.

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    Xplornet has, by and large, failed to deliver on their promise: "Connecting Canadians to what matters". Doubly so during this pandemic where I could barely work from home and my children had issues accessing online learning tools like Google Meet and Classroom.

  • Brian_Moon95 Brian Moon (@Brian_Moon95) reported

    A rural Nova Scotia family with two young kids would love to beta test @SpaceXStarlink Tower based internet not an option, cell coverage weak and Xplornet slow at best. 👋

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    @JeddorePhil @FrankReardon1 @Xplornet If you use voip or anything like that, jitter and latency will affect the quality of voice communications. May be very bad with those stats.

  • JeddorePhil wejitu ⌛️ (@JeddorePhil) reported

    @fanCRTCProfling @FrankReardon1 @Xplornet That's my old service. Had it for like 5 years now I think. Maybe more.

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    @JeddorePhil @FrankReardon1 @Xplornet What system exactly? Are you able to take a screenshot of the notice (remove your private information)? I read Xplornet was shutting down in a certain area(s), is it related to that?

  • JeddorePhil wejitu ⌛️ (@JeddorePhil) reported

    @fanCRTCProfling @FrankReardon1 @Xplornet Could be. I live in Labrador and they emailed me telling me the sat I was on was shutting down in December and I should call them if I wanted to switch over. Installers due to come to community in short while. All new receiving equipment.

  • maggiecassella maggie cassella (@maggiecassella) reported

    @CRTCeng @Xplornet @CCTS_CPRST Thx again. Just checked it out. And that's not what I'm looking for at all. This seems to me to be an unfair trade practice. Is there nowhere I can go with a complaint about signing up for a service the company seems to have no commitment to delivering?

  • Fred_Wreck1983 Fred Cee (@Fred_Wreck1983) reported

    @Xplornet sitting around at the lake? why don't u fix ur awful service?

  • FrankReardon1 Frank Reardon Photos (@FrankReardon1) reported

    @JeddorePhil @Xplornet @fanCRTCProfling Never got any such calls