Xplore

Xplore Outage Report in Westlock, Alberta

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Westlock, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Westlock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Westlock, Alberta 03/25/2026 00:10

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (2%)

    TV (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • the_sizz sizzle (@the_sizz) reported

    @Xplornet worst customer service company ever

  • AndStammers Brent and Carla stammers (@AndStammers) reported

    @Xplornet When are you going to reimburse me for 1. The wrong router. 2. The internet is down and has been for a few days. I believe we were quite silly to go back to you guess. I guess we should have learnt our lesson the first time

  • boredof_bs heather (@boredof_bs) reported

    @Xplornet Don’t do it. Worst mistake of my IT life

  • luvlambs Marion Greveling (@luvlambs) reported

    0.24 Mbps download 0.79 Mbps upload Your Internet connection is very slow. Your Internet download speed is very low. Web browsing should work, but videos could load slowly. That new thing you sent me isn't working out @Xplornet Is the $130 I send you monthly doing good for you?

  • invigilator4 SK Jo (@invigilator4) reported

    Has anyone else been having problems with #Xplornet wireless for the past week? I'm ready to pull my hair out. Keeps going in and out

  • StephenWLee Stephen Lee (@StephenWLee) reported

    @landon707 @elonmusk Friends down the road from me just received there's. Waiting to see how much better it is, and if my location is suitable to receive signal. If so, I may also be leaving Xplornet.

  • IanMcPHE7T2 Ian (@IanMcPHE7T2) reported

    @ProudAFAmerican @angie_keathly Same here. I’m semi-rural 30 miles from the centre of Toronto. Crap internet via Xplornet. They have a monopoly here. Maybe 12 mg download speed on good days.

  • karen_c_esau Karen Campbell Esau (@karen_c_esau) reported

    @Xplornet when will the internet outage north of Spruce Grove be fixed? It has been out all day

  • Jboneman1973 East Coast (@Jboneman1973) reported

    @Xplornet When will the 5G network be rolled out to Maces Bay.

  • NLpicker Keith (@NLpicker) reported

    @futonsrf @Larry_Short @VOCMNEWS I have xplornet and it sucks, patiently waiting for a better service