Xplore

Xplore Outage Report in Westlock, Alberta

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Westlock, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Westlock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Westlock, Alberta 02/02/2026 14:45

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • bluestockingetc Kate Bullock (she/her) Manic Gorgon Dream Girl (@bluestockingetc) reported

    @DarkElfLX @EricMPaq @Xplornet They've been pretty awful to deal with since she got the internet, but this is just a new level of ridiculous. I just can't imagine, as a company, expecting anyone to uninstall tech, let alone seniors in rural areas.

  • EricMPaq Éric Paquette (@EricMPaq) reported

    @bluestockingetc @Xplornet WTF! They rely on an untrained individuals to remove the equipment they installed? Wow! That's high risk for a company to do.

  • SpaceMutiny Doctor Laharl's Scenebulding Pharmacy (@SpaceMutiny) reported

    >Xplornet enters talks to buy Freedom Mobile LOL Exploitnet. They should fix their backyard that is their ****** satellite internet service that Starlink is starting to eat their lunch before getting a front yard that is a mobile phone service to **** up.

  • DarkElfLX Sean Totally Fungible (@DarkElfLX) reported

    @bluestockingetc @EricMPaq @Xplornet of course: "Service charges may apply...." but it's probably cheaper than the $500 replacement fee.

  • lezlieMsmith LezlieMae (@lezlieMsmith) reported

    @Xplornet can't find info online - are services down in South Frontenac, Ontario? (Not comfortable saying more about my location publically). Cannot wait till we can swap. This, plus no unlimited is making it harder and harder to do anything.

  • pattison74 Colin Pattison (@pattison74) reported

    @dennydenny1020 Have two outstanding support tickets waiting for a reply from @SpaceXStarlink. That is going to be the concern with the system. No support. When it was working it kicked our Xplornet LTE to the curb. Hope I get a call from support soon.

  • mswizzle26 Swizzle, The Fringe Pleb. (@mswizzle26) reported

    @Xplornet You charge a rental fee for your equipment, then when service is canceled, you don't want it back. Greasy.

  • markflemingnl Mark Fleming (@markflemingnl) reported

    @AngryDalty @JohnRiche too many folks have issues with xplornet always dropping and speeds inconsistent

  • mediamorphis Dwayne Winseck (@mediamorphis) reported

    Showing a complete lack of investigative journalistic impulses, the journos b/h this story fail to examine how Rogers execs have been busy cultivating Xplornet as the preferred buyer while burning the prospects of rival bidders like Globalive through a slew of ***** tricks 4/

  • BenKlass Ben Klass (@BenKlass) reported

    @CompBureau @FP_Champagne Xplornet is a provider of last resort for people in rural and remote areas. Their FWA service can be okay and some people get along fine with it, but it is more expensive than comparable faster services available in cities.