Xplore

Xplore Outage Report in Westlock, Alberta

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Westlock, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Westlock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Westlock, Alberta 03/05/2026 06:15

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (78%)

    Internet (78%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (2%)

    TV (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • molinegreen Jon Kauffman (@molinegreen) reported

    @Derekprice9 @PataSangster @Xplornet Same here… haven’t heard a bad thing about it from anyone yet

  • AlwaysARedhead AlwaysARedhead 🇨🇦 Fully Vaccinated! Wear a Mask (@AlwaysARedhead) reported

    @IDontBlog @TekSavvyBuzz Sorry it isn't Rogers it's @Xplornet, their service is terrific.

  • alyarascavitch Amanda Yarascavitch (@alyarascavitch) reported

    @Xplornet is your Internet down in the Renfrew, Ontario region today or is it just me?

  • TyKehrig Ty Kehrig (@TyKehrig) reported

    @Xplornet day 4 of no internet in the Tisdale area. Can not have an essential service down for this long

  • PataSangster Pata (@PataSangster) reported from Lougheed, Alberta

    @Xplornet We’ve been on the phone constantly over the last two weeks….no resolution yet. It’s frustrating as hell. You need to step up your game or you’re losing a customer. I’ve resorted to buying a Telus smart hub so I can keep up with my office work.

  • medic969 Rob Good (@medic969) reported

    @Xplornet The LTE is down again north of Spruce Grove…….second time this week……

  • reikokoyama79 Reiko Koyama (@reikokoyama79) reported

    @wheelerreborn @CCI_Wireless @Xplornet Yeah, had it for a year. First 3 months it was awesome. And then it got to the point where I waa using half of the data I was buying (and of course, Telus didn't say anything) because it was so slow. They'd oversold the tower.

  • DanNichols73 Dan Nichols (@DanNichols73) reported

    1/2 @APLenehan finding you on Twitter is faster than through corporate office why is that?? You should be all over my issue today or one of your assistants at the very least. Because @XploreMobile and @Xplornet have no clue how to treat customers. I’ve been lied to and misled..

  • H4WKart H4wkArt✎- Fantasy, SciFi, & Pinups (@H4WKart) reported

    @Xplornet Terrible customer service & horrible internet. Incredibly low speed. Dropped calls every 5 minutes and 13 MB image downloads take up to 30 min. Can't wait for StarLink to expand their service and switch. I've already pre paid for it.

  • Michell25471779 Michelle (@Michell25471779) reported

    @Xplornet My internet has been out for 4 days. I am billed for 10 but I actually get 1-2mbps. Your customer service sucks a$$. On the phone for 2 hrs going in circles for you to tell me to unplug then plug in, then tell me you can't do more. How about fixing the service in Norfolk County