Xplore

Xplore Outage Report in Westlock, Alberta

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Westlock, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Westlock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Westlock, Alberta 01/29/2026 07:25

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • jennjilks Jennifer Jilks🇨🇦 (@jennjilks) reported

    @jpmacnab @Rogers We were with Bell until we were two weeks without a phone due to line damage. We now have a smartphone with Telus, TV with Shaw, Internet with Xplornet, and are happy to diversify.

  • KingDjangoIV Darko Beers (@KingDjangoIV) reported

    @CBCNB I looked at Xplornet two years ago for cottage - it was $120 for 100GB of data - which is about about 10 Netflix movies a month. Thereafter there are overage charges and they wind down your speed to 2.5mbps (your better off hotspotting from your phone).

  • Dien0x Dienox (@Dien0x) reported

    @Xplornet Still no internet.. $100+/month for this mediocre service.. I'm eagerly awaiting fiber to be put into my area so I can say goodbye once and for all.. the end of August cannot come soon enough..

  • chris12616 Christine Da Silva (@chris12616) reported

    @Xplornet @DanielleRotchil Will we be getting a credit for down service time?

  • adampete78 Adam Peters (@adampete78) reported

    @BrentHCameron Xplornet doesn't look so bad now!

  • IanMcPHE7T2 Ian (@IanMcPHE7T2) reported

    @lovethislife365 @mynamesnotgordy @Xplornet It isn't a question of customer service. It is paying $120 per month for what (these days) passes for the LTE version of dial-up 5-7 mg tops downloads

  • bernie_mason Bernadette Mason (@bernie_mason) reported

    @vote4robgill Add Xplornet the worst company ever for speed and customer service. System would be down for days didn’t care and no compensation

  • JohnM61295246 John M (@JohnM61295246) reported

    @LadyEvalle @RogersHelps It's been 2 days now. Thats like going to the store and paying for something and then being told they will let you know when you can get what you paid for. Some of us work online and Xplornet has been down simultaneously. If we are late on our payments they do not have patien

  • lovethislife365 Louise Hardy (@lovethislife365) reported

    @IanMcPHE7T2 @mynamesnotgordy @Xplornet I live on PEI in the country. Ours works good no complaints. Only had to call them 2x in 5 years. Both times the service was great and it was fix next day. Not every one here gets good internet from them depends on where they live. Bell service here is atrocious.

  • HiggsAndRussell The Higgs & Russell Show (@HiggsAndRussell) reported

    @CBCNB GNB: we can shovel money out to our friends at Xplornet and get a few people some outdated technology. Or we could solve the problem with the best satellite tech. Shovelling money to our friends is the obvious solution! It isn’t just the feds pouring money into ****** Xplornet.