Xplore

Xplore Outage Report in Westlock, Alberta

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Westlock, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Westlock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Westlock, Alberta 11/13/2025 17:30

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (77%)

    Internet (77%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • tamalamadngdong Tammy (@tamalamadngdong) reported

    @Xplornet is service down in Holyrood, NL? Mine is

  • brandon90053725 brandon smith (@brandon90053725) reported

    @Xplornet Fix your traffic management so I can get my full speed when I stream literally you are such a **** company your tech call me and they have no idea why the issue was going on and they say it’s congestion I think that’s bullshit and that you’re just a **** company throttling to 3mb

  • Unsilent17 I demand HCQ for C19 𝓛𝓪𝓭𝔂𝓠𝓲𝓽𝓶𝓸-Seuss 🇨🇦 (@Unsilent17) reported

    Our xplornet LTE internet is down again. I'm warming to my husband's idea of dropping $800 to get starlink hooked up. I'd have to revamp some budgeting but at least we'd have what we pay for.

  • bellaatheplug Taco Bella (@bellaatheplug) reported

    Never choose @Xplornet for internet. You will hate your life when they decide to do maintenance on a Wednesday during the day in a pandemic when everyone is working from home

  • myles_kin Myles Standish Kin Folk (@myles_kin) reported

    @UncleDrewGB @Xplornet sucks

  • TyronneGullion Tyronne (@TyronneGullion) reported

    Nice. No internet today. **** xplornet

  • GreenDLawn GreenDLawn (@GreenDLawn) reported

    @Xplornet internets been down all of the working day by Looma,AB. ETA on restoration?

  • sheryl71107825 sheryl (@sheryl71107825) reported

    @Xplornet Down again today!! Couldnt finish online classes.Called support & again received message that they are currently investigating issue in our area. My 10 year grandson asked if we were paying more money for the upgraded service.I told him yes. Out of mouth of babes" What a rip off"

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @ViviPlaysYT @ztlaidlaw @Xplornet Notice how they never respond? It's because any response in an admission that things aren't all gumdrops and rainbows with their network.

  • starkinly Sara (@starkinly) reported

    @Xplornet Do you have an updated ETA of when we will be back up and running? Nearly 24hrs and its way past 9pm yesterday. We’ve been customers barely 2 weeks. I don’t like paying for a service we aren’t receiving.