Xplore Outage Report in Westlock, Alberta
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Problems in the last 24 hours in Westlock, Alberta
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Westlock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (73%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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TV (3%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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JWG
(@buddydog09) reported
@Xplornet AHAHAHAHAHAHAAHAH - "UP TO" - you guys should be ashamed of yourselves!!!!!!!! Ya just like you provide me 'up to" 25 MBps. Never once seen over 4 MBps. You are snake oil sales people.
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Nick
(@Nick62289935) reported
@karlin_george @Xplornet 1/2 Please update your CCTS complaint as you learn more... I'm currently involved in my second CCTS complaint with them. There was no outcome really from the first, but they punished me for filing that complaint by SLASHING my speeds and cutting my internet off multiple times/day
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Metal Wolf
(@m3t4lw01f) reported
@CableXJ @Xplornet Five years ago would have been the time. They've sowed so much anger and distrust that even if they fix their stuff, most customers will jump ship regardless.
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Nancy Payne
(@NPayneEditor) reported
@Xplornet Any idea how long service will be out in the area northeast of Lindsay, Ontario?
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Metal Wolf
(@m3t4lw01f) reported
@ztlaidlaw I am eventually going to upgrade my 1X to a Series X but I'll probably go for All Access in a few months from now. Unless, of course, Xplornet fixes their ****, then I'll just stick to Stadia.
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Fred Cee
(@Fred_Wreck1983) reported
@Xplornet did u know ur an isp, and people pay u for a service that u barely provide. **** u guys suck.
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Nick
(@Nick62289935) reported
@Fred_Wreck1983 @Xplornet No idea. I've been waiting 8 days for them to troubleshoot. They responded to my CCTS investigation with a letter stating that they have a "known issue" with their network/equipment...this actually their defence for not providing what they are charging for!
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Nick
(@Nick62289935) reported
@Xplornet EIGHT DAYS I've been waiting now for "troubleshooting" to fix your "known issue" with the network, as you clearly stated to CCTS in defence of your terrible service. If you have a "known issue" delivering service, why are you still charging full price for it??? Absolute Crooks.
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Nancy Payne
(@NPayneEditor) reported
Three and a half hours on the phone with @Xplornet including a call dropped by @bell_support after an hour on hold. Nothing solved. Too late to reach the service company today. I live in southern Ontario minutes from a town of 20,000. This is the digital divide.
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Wheatland County
(@Wheatlandcounty) reported
𝙇𝙄𝙑𝙀 | #WheatlandCouncil made a motion to provide a letter of support to Xplornet Communications Inc. for their proposal to the Universal Broadband Fund.