Xplore Outage Report in Westlock, Alberta

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

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Problems in the last 24 hours in Westlock, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Westlock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

1. 

   Internet (76%)

2. 

   Wi-fi (13%)

3. 

   Total Blackout (8%)

4. 

   E-mail (1%)

5. 

   Phone (1%)

6. 

   TV (%)

Community Discussion

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• Brian Moon (@Brian_Moon95) reported 4 minutes ago

  A rural Nova Scotia family with two young kids would love to beta test @SpaceXStarlink Tower based internet not an option, cell coverage weak and Xplornet slow at best. 👋

• m3t4lw01f (@m3t4lw01f) reported 5 minutes ago

  @Xplornet I'm all out of witty things to say about your service right now, so I'll just say this: you guys are truly the worst ISP in Canada. @APLenehan should be proud of that distinction, it's not easy to be this hated and still be oblivious to it.

• Commissioner Miner (@fanCRTCProfling) reported 6 minutes ago

  @JeddorePhil @FrankReardon1 @Xplornet What system exactly? Are you able to take a screenshot of the notice (remove your private information)? I read Xplornet was shutting down in a certain area(s), is it related to that?

• Pd_Lietz (@SpritePd) reported 7 minutes ago

  @Xplornet Why not try working. In Manitoba you told me too bad that my location fr sat is either Alberta or Ont. what bullshit. I need NEED location on server to be correct to get COVID/government /weather / or school and Health news. Explain.

• m3t4lw01f (@m3t4lw01f) reported 7 minutes ago

  Xplornet has, by and large, failed to deliver on their promise: "Connecting Canadians to what matters". Doubly so during this pandemic where I could barely work from home and my children had issues accessing online learning tools like Google Meet and Classroom.

• J macmunn (@Jmacmunn1) reported 8 minutes ago

  @Xplornet @FrankReardon1 True customer service wouldn't require phone call. Don't they know of lockdowns, true customer service should be proactive not just reactive. I moved on from Xplornet due to service issues

• wejitu ⌛️ (@JeddorePhil) reported 11 minutes ago

  @fanCRTCProfling @FrankReardon1 @Xplornet Could be. I live in Labrador and they emailed me telling me the sat I was on was shutting down in December and I should call them if I wanted to switch over. Installers due to come to community in short while. All new receiving equipment.

• John Masswohl (@JohnMasswohl) reported 11 minutes ago

  @VirtualAstro I am envious. I live in rural Canada and currently pay more than that for sub-par service from my only option....satellite from @Xplornet.

• bugalooa (@bugalooa) reported 13 minutes ago

  @Xplornet so is your service down here in central Ontario?

• Commissioner Miner (@fanCRTCProfling) reported 13 minutes ago

  @JeddorePhil @FrankReardon1 @Xplornet Do you have to pay anything? What exactly is new? Will the service be of equal or better quality? Keep us informed of this one. Good to find someone affected and how it all turns out.