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Xplore

Xplore Outage Report in Wright-Gracefield-Northfield, Outaouais, Quebec

Why is my Xplore service not working?

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Full Outage Map

Problems in the last 24 hours in Wright-Gracefield-Northfield, Quebec

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Wright-Gracefield-Northfield, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 5: Problems at Xplore

Xplore is having issues since 06:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  • 73% Internet (73%)
  • 11% Wi-fi (11%)
  • 9% Total Blackout (9%)
  • 3% E-mail (3%)
  • 3% TV (3%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • thecastle85
    Izabela 🇨🇦 (@thecastle85) reported from Leamington, Ontario

    @Xplornet where is our wifi? Neighbours affected too..... spotty wifi for over 24 h. Help

  • AMFourn
    My kids call me Karen 🇨🇦❄️ (@AMFourn) reported

    @Xplornet Xplornet sucks and everyone knows it..

  • PlymouthScamp
    Matthew Dulmage (@PlymouthScamp) reported

    @Xplornet i have many times and it has been zero help, i upgraded from wi max to to LTE, no better...We checked my router, nope not the problem

  • Lucy4141
    Rika Edwards (@Lucy4141) reported

    Hey @Xplornet - it’s been over a week since our custom business domain has been down. No resolution after hours on the phone w/ your tech team. The pandemic is difficult enough on small business, you’ve further marginalized our ability to run a business during lockdown.

  • SarahSaccomanno
    Sarah Saccomanno (@SarahSaccomanno) reported

    @C_LeroyRoberts @StarlinkPage Rural Ontarian here- really ready to ditch the a-holes at Xplornet for ripping us off for slow throttled internet the last how many years

  • billgatescooka
    brandon (@billgatescooka) reported

    @Xplornet Will literally give you 80 Kbps for a download sometimes when your oversold towers are congested you said weather doesn’t affect your service and will it minorly affects your fixed wireless service to say this about your satellite services it’s just absurd

  • PlymouthScamp
    Matthew Dulmage (@PlymouthScamp) reported

    @Xplornet honestly the worst company to deal with..slow speed not even close to what i was promised @SucksXplornet

  • vgalpin
    Vanessa Galpin (@vgalpin) reported

    @Mark_Goldberg @APLenehan @Xplornet Your obviously not working on Gov websites.. the wireless is horrible.

  • Gympanzee28
    jim (@Gympanzee28) reported

    @shannbil 👍 thanks for honest assessment . We’re going switch as well…getting frustrated with our service (not xplornet, but not fast for rural service)

  • jaspernamez
    jasper (@jaspernamez) reported

    @Xplornet fix ur **** its been over an hour without internet. im wasting my data