Xplore

Xplore Outage Report in St. John's, Newfoundland and Labrador

No problems detected

If you are having issues, please submit a report below.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in St. John's, Newfoundland and Labrador

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in St. John's and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in St. John's, Newfoundland and Labrador 03/24/2026 08:55

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (2%)

    TV (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • RuralOntWoman Farming in Ontario (Leasa Janssen) (@RuralOntWoman) reported

    My rural internet, Xplornet is so ******* bad there is no way I can attend the CPC convention. Over $100 a month and they keep overloading the towers. I can't even load a picture this evening. #Rural #internet @TobyBarrettHN

  • Nick62289935 Nick (@Nick62289935) reported

    @Xplornet @AnteupO ha...that's funny. Customer-"No, I don't want to call in and wait on hold" @Xplornet- "How about you call in and wait on hold?" That's great customer service. You guys will be gone soon unless you do something meaningful and different. #YourDaysAreNumbered

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @Xplornet Taking my Xplornet modem off my roof would be good spring cleaning. Too bad I need to rely on your garbage service just a little longer.

  • ShampooChugger Shampoo (@ShampooChugger) reported

    @Xplornet Poor bastards. I could yell through a can and string to send a message faster than with Xplornet.

  • lewisbron Lewis (@lewisbron) reported

    @Xplornet why is your internet so bad

  • isabh352 Isabh352 (@isabh352) reported

    @outagedetect @outagedetect @Xplornet nop still outage in the Smiths Falls area. ETA 9:30am

  • ClayBreakerAB Dan (@ClayBreakerAB) reported

    @MrStache9 I hope they are not giving more money to @xplornet!? Worst ISP on the planet!

  • ldeichel Leonard Eichel (@ldeichel) reported

    @jdtabish What's also intriguing is that all six service providers (Bell, Videotron, Cogeco, Telus, Sogetel and Xplornet) have signed agreements with Quebec committing to complete the build-outs by Sept. 2022.

  • ThirtyStone420 Hugh G Rekshun (@ThirtyStone420) reported

    @Xplornet You invest in your network? I would never have guessed since your service is an absolute dumpster fire on the best of days. 20yr customer. It’s ALWAYS been garbage. Can’t wait for Starlink.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    No internet at all since 1:30pm today. Coming up on nine hours. The other day it was over 12 hours. I know I talk a lot of trash about @Xplornet, but this is unacceptable. I wonder what it's like for @APLenehan, knowing how many rural Canadians he's letting down on the daily.