Xplore Outage Report in St. John's, Newfoundland and Labrador

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Report a Problem

Full Outage Map

Problems in the last 24 hours in St. John's, Newfoundland and Labrador

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in St. John's and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

1. 

   Internet (78%)

2. 

   Wi-fi (10%)

3. 

   Total Blackout (7%)

4. 

   E-mail (2%)

5. 

   TV (2%)

6. 

   Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• Tyler Smith (@sedgeboy) reported 5 minutes ago

  @RyanKBrook @Edrmorris To be fair, Xplornet is a terrible provider, 100GB is a pretty low limit. But even without a cap I don't think we go over 200GB

• SomeOtherGuy (@SomeOth78194030) reported 5 minutes ago

  @Xplornet I LITERALLY HAVE SCHOOL RIGHT NOW FIX YOUR PROBLEMS

• Without vaccines, I would be dead Sebastian Jones (@JonesSebastian) reported 6 minutes ago

  @Xplornet OK! What was the cause and nature of the outage? Should we expect more of the same? I have heard from other subscribers asking the same question.

• Charles Braedley (@cbraedley) reported 10 minutes ago

  @Xplornet Does your service even reach them yet? They're one of the tens of thousands who are supposed to be getting improved rural internet services in @MunColchester and Cumberland, NS. Maybe use your platform to demonstrate the strides your company is taking to offer improved service.

• m3t4lw01f (@m3t4lw01f) reported 14 minutes ago

  @woodzybcfc @Xplornet @APLenehan The mathematical equation for the speedtest results graph is: Y - D = 0S+RA Where: Y = You D = Your money S = Service R = Rich A = APLenehan

• m3t4lw01f (@m3t4lw01f) reported 15 minutes ago

  I love it when people chime in on Twitter to defend @Xplornet. It's humorous because if you search Twitter for them, there's 99% awful and 1% ok, but no it's gotta be a technical limitation of wireless. Just, no. If it were, I'm sure most people would be relatively happy.

• ✨StarBuck_83✨ (@StarBuck_83) reported 16 minutes ago

  @CHCHNews can the government get on rural internet service providers example @xplornet and get them to un-throttle their customers, kids miss their lessons because the internet is so slow. I know I'm not the only parent struggling with this problem.

• CircularLogic (@CircularLogic89) reported 21 minutes ago

  @m3t4lw01f @Xplornet @CRTCeng Any advertised speeds would be under optimal conditions. Many factors can affect data transmission via airwaves. Your specific circumstances might result in the speeds achieved. Other situations might offer better or worse speeds. That's the nature of wireless service.

• Fred Cee (@Fred_Wreck1983) reported 22 minutes ago

  @Xplornet they will hire a private contactor to come fix it who will charge over $130 + mileage ($40 for me). and xplornet will not cover this because "YOUR WARRANTY" expired on the equipment that they charge u to rent from them.

• Billy Pickles (@BillyPickles6) reported 23 minutes ago from Centre Wellington, Ontario

  Anyone else in Wellington area with @Xplornet been down since 8am this morning?