Xplore Outage Report in St. John's, Newfoundland and Labrador
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in St. John's, Newfoundland and Labrador
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in St. John's and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 12: Problems at Xplore
Xplore is having issues since 09:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (80%)
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Wi-fi (9%)
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Total Blackout (7%)
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E-mail (2%)
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TV (1%)
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Phone (%)
Live Outage Map Near St. John's, Newfoundland and Labrador
The most recent Xplore outage reports came from the following cities: St. John's and Mount Pearl.
| City | Problem Type | Report Time |
|---|---|---|
 St. John's |
Internet | |
| Mount Pearl |
Internet | |
| St. John's |
Internet | |
| St. John's |
Internet | |
| St. John's |
Wi-fi | |
| St. John's |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Garth Twitchell
(@GarthTwitchell) reported
Tonight reminds me of how poor our internet is in northern @TownOfMiltonON with no prospect of it getting better anytime soon. Extremely frustrating. @Colin1Best @vankayak Wireless internet from Xplornet is hopeless. Someone brings me good internet, I’ll buy it.
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vahxo
(@creeteaux) reported
@xplore_ca hope you guys go up in flames. absolute dog **** internet. preying on rural communities and charging an absurd price for no more than 1.5mbps
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SirFrancis Bacon
(@SirFrancisBac20) reported
@xplore_ca Pull it down
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Ginny girl ☯️
(@MJcalifornia3) reported
@xplore_ca once again, my internet is down… has been all weekend. Once again, I’m on hold for over an hour AND I’m doing the work for them. Do I get the wages for doing the techs work? #xplore_ca sucks😑
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AtomicHydra
(@atomic_hydra) reported
@xplore_ca Games=Unplayable watching streams in any decent quality is non existent Streaming or uploading of any kind is non existent I will certainly lose my job because of this companies bad internet. Uploading files for work is a nightmare Video calls cant hear me because im a robot.
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Systematic Hands
(@MADmarky112) reported
@xplore_ca **** xplore 160$ a month for 20mb/s with a 200 g limit is bull **** most of the time it won't work at all
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Dean H.
(@loopholefarms) reported
@wheatiepete @Andrew_Dalgarno You know you are a garbage company when you have to rebrand. #xplornet
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Karel Baayen
(@KarelBaayen) reported
@xplore_ca is unbelievably bad. Called a few months ago for technical help and was promised a return call which never happened. Called two weeks ago, promised another return call. Never happened. Called today and was promised a return call. SMH
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Josh Ciemitis
(@JoshCiemitis) reported
@xplore_ca Internet has been down in many areas for about 21 hours, checked with a couple websites that also confirmed it. I reset the router & modem multiple times, bypassed the router & hooked the modem directly to a laptop and still nothing. Any eta on when it will work again?
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Mikofox 🍁 (It's for your Safety! 🤮)
(@mikofox) reported
@xplore_ca @XploreBusiness @APLenehan Final Report: After 17 years with a #xplornet satellite dish, we cancelled our service yesterday [to billing month end] and were cut off last night, a day short of what I stated. Took three customer reps and they still didn't get it right.