Xplore

Xplore Outage Report in St. John's, Newfoundland and Labrador

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in St. John's, Newfoundland and Labrador

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in St. John's and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in St. John's, Newfoundland and Labrador 01/15/2026 14:30

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • luvlambs Marion Greveling (@luvlambs) reported

    Internet speed test 1.49 Mbps download 0.09 Mbps upload Your Internet connection is very slow. @Xplornet this is why it isn't worth $113/mth

  • GCanada420 GrowCanada420 (@GCanada420) reported

    @CowInverted @Xplornet I get 4mbps and they tell me theres no fix date in sight for my tower.

  • Camehdian Cam (@Camehdian) reported

    @Xplornet This is bullshit. I have called 3 times in 4 days. Each time I was told they cant help cuz it looks perfect on their end and this all started when there was maintenance on our tower. Absolute ******* robbing criminals. Cant wait for starlink to arrive

  • Robinongaliano Robin on Galiano Island 🐝 (@Robinongaliano) reported

    @Herronisland In rural Canada, Xplornet is the satellite provider. Download is 25 MPs, (premium service) upload 2 if lucky. Generally ok, but traffic is higher during the pandemic, speed throttles down in the evening....I believe Hughes satellite is the source...good luck

  • jaspernamez jasper (@jaspernamez) reported

    xplornet is the worst ISP ive ever had to deal with. so glad starlink is coming to my location within the next month or two

  • Nep03034037 Nep (@Nep03034037) reported

    @Xplornet again???? Why is it out its bright out side no wind no calls for maintenance so wtf stop ******* us over

  • DabitLina Lina Dabit (@DabitLina) reported

    @Xplornet what is going on? Internet so bad that I can't even do a speed test. Dial-up would be better at this point.

  • DabitLina Lina Dabit (@DabitLina) reported

    @Xplornet I have. MULTIPLE times. Always the same issue: congestion on the tower. This has been an issue for several years and nothing is done about it. Our internet is unusable most days and nights now. Download speed was .99 Mbps when I called the last time.

  • GCanada420 GrowCanada420 (@GCanada420) reported

    @Xplornet Been there done that no help, told tower problems its just ganna be slow till its not slow is what they say.

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet Pretty bold to post a link of communities that have to deal with spotty internet when xplornet is probably the problem in that equation.