Xplore

Xplore Outage Report in St. John's, Newfoundland and Labrador

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in St. John's, Newfoundland and Labrador

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in St. John's and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in St. John's, Newfoundland and Labrador 01/23/2026 03:05

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • TrainerGloria Trainer Gloria 🇨🇦 (@TrainerGloria) reported

    @Xplornet Yesterday when we arrived at our cottage, our internet was not working. Spent 90 minutes!!! on hold waiting to talk to a rep. Today a man showed up unexpectedly from Prosat & fixed our internet. We’re happy/surprised as in summer it took a month till u found a repairman

  • kapwamom Kapwa Mom (@kapwamom) reported

    The @xplornet tech suggested we change our internet package to a lower level since we can’t achieve the speeds at our current package. THAT’s the solution?

  • Dubbloseven Dubbloseven (@Dubbloseven) reported

    95 mins on hold w/ @Xplornet last few times never called back on the call back option.

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    @JeddorePhil @FrankReardon1 @Xplornet If you use voip or anything like that, jitter and latency will affect the quality of voice communications. May be very bad with those stats.

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    @mwest_ What do u mean there isn't 2 sides? I've met people w/ Xplornet, SSi, Iristel. Sure they are small, maybe not the best compared to fibre. But that's the thing, all these ppl want choice they don't want NWTel & are w. other players for a reason. Perhaps service differentiation?

  • Fred_Wreck1983 Fred Cee (@Fred_Wreck1983) reported

    @Xplornet sitting around at the lake? why don't u fix ur awful service?

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @OntFarmerNews @Xplornet @Sharon_Grose If we tied bits to each rain drop, collected them in a barrel, somehow extracted those bits from the collected rain, and then put them on a hard drive, it would still be faster than your service.

  • Emma_McPerry Em 🤠 #Earper4Life (@Emma_McPerry) reported

    @nsgov We have trouble getting cell services... I need to go with Xplornet for internet... and it is not very great

  • JeddorePhil wejitu ⌛️ (@JeddorePhil) reported

    @fanCRTCProfling @FrankReardon1 @Xplornet That's my old service. Had it for like 5 years now I think. Maybe more.

  • ThatBadDad1 ThatBadDad (@ThatBadDad1) reported

    Hey @Xplornet 9 hours we've been down now, and did you know that it takes 3:42 to just finish welcome messages. I spent over an hour on hold today already.