Xplore

Xplore Outage Report in St. John's, Newfoundland and Labrador

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in St. John's, Newfoundland and Labrador

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in St. John's and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in St. John's, Newfoundland and Labrador 12/23/2025 13:40

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • monstonfamily Rob And Vanessa (@monstonfamily) reported

    Hey @Xplornet 24+ hours without service Harrisburg Ontario.. any updates? Suppose to be replacing panels but nobody at the tower? This is ridiculous!

  • dawnpalcock Dawn Alcock (@dawnpalcock) reported

    @RevelstokeSign @Xplornet We are new to xplornet & it’s awful!!! We signed up for starlink & waiting to hear from them. You find starlink much better?

  • kirbysons Angela Kirbyson (@kirbysons) reported

    @Xplornet Thank you. I deleted it thinking it was spam. I will if it happens again. I haven’t had an email issue.

  • ernie_river Ern (@ernie_river) reported

    @Xplornet This company will dissolve within 5 years. Atrocious internet service.

  • zmarv zmarv (@zmarv) reported

    @Xplornet more than 24hrs without any info on issue or resolution. No estimated time given, no web page to inform of status, and no notification to inform of any down or up time, I'm having to restart & call in to check status. Even the light on the router is no indication. Frustrating!!!

  • SeanKSlade Sean Slade (@SeanKSlade) reported

    @Xplornet do you have a status on the Campbellford, Ontario outage? Our Internet has been hard down for 24hours and your technical support had no information on the cause of the outage or an ETA for recovery.

  • whiskeyfated WhiskyTangoFaded (@whiskeyfated) reported

    @Xplornet has the WORST INTERNET holy crap, every night my speed goes to a crawl at 9pm till 2am THE ******* WORST

  • KetchesonDale Dale Ketcheson (@KetchesonDale) reported

    @B2Bspecialist @Xplornet Happened to us a few years ago, no internet for three weeks, repeated service calls. Turned out Xplornet had taken their equipment off the tower we and dozens of others were pointing at without telling any customers or local service techs it was gone.

  • alfred131 alfred dockstader (@alfred131) reported

    @Xplornet Ok the one thing i do want to add.. is that xplornet has really good security and pretty much is the safest service to go with. i just want to say that Very good 👍

  • ray_vautier Ray Vautier (@ray_vautier) reported

    @mrandell15 @gmcdparsons @DonnieOK Just checked. Read a bit of it and the price is the same I think so it’s service now that I’d be interested in. Xplornet charges way to much for service calls