Xplore

Xplore Outage Report in Québec, Québec

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The latest reports from users having issues in Québec come from postal codes G1B and G1K.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Québec, Québec

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Québec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Québec, Québec 04/25/2025 09:25

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (78%)

    Internet (78%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (3%)

    TV (3%)

  6. Phone (%)

    Phone (%)

Live Outage Map Near Québec, Québec

The most recent Xplore outage reports came from the following cities: Québec.

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City Problem Type Report Time
CanadaQuébec Internet
CanadaQuébec Internet
CanadaQuébec Total Blackout
CanadaQuébec Internet
CanadaQuébec Internet
CanadaQuébec Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • ZNsolo101 ZNsolo101 (@ZNsolo101) reported

    @Xplornet I had a problem all right In fact I have tested this for 3 weeks and have a video to go live showing how it was/ is blocked I documented it all I'll still be making this content live. I contacted support already and dont lie to me here twitch is capped to I'm a tech support rep😳

  • dchipp David Chipp-Smith (@dchipp) reported

    @chefdills @Xplornet The shocking thing (or not so shocking considering it is @Xplornet) is that their last tweet is about Ed Sheeran and Taylor Swift. Nothing about the outage affecting their customers!!

  • HaldaneShelley Shelley Haldane (@HaldaneShelley) reported

    @Xplornet Over two days with no internet and no updates or answers and you tweet about Ed and Taylor?! Get your **** together! This never happened when it was owned by CCI.

  • dchipp David Chipp-Smith (@dchipp) reported

    To any lawyers in the Alberta region: due to massive issues affecting @Xplornet customers (as noticed by the number of 1 star reviews) and considering they are more interested in buying competitors than providing even mediocre service, is there any action customers can take?

  • mswizzle26 Swizzle, The Fringe Pleb. (@mswizzle26) reported

    @Xplornet You charge a rental fee for your equipment, then when service is canceled, you don't want it back. Greasy.

  • JackieJanes8 Jik (@JackieJanes8) reported

    Hey @Xplornet why does Central Alberta have no internet service today?

  • pattison74 Colin Pattison (@pattison74) reported

    @dennydenny1020 Have two outstanding support tickets waiting for a reply from @SpaceXStarlink. That is going to be the concern with the system. No support. When it was working it kicked our Xplornet LTE to the curb. Hope I get a call from support soon.

  • lexomatic Alexis Gee (@lexomatic) reported

    @bluestockingetc @Xplornet @CCTS_CPRST and if they won't do it, file a human rights complaint

  • bluestockingetc Kate Bullock (she/her) Manic Gorgon Dream Girl (@bluestockingetc) reported

    @DarkElfLX @EricMPaq @Xplornet They've been pretty awful to deal with since she got the internet, but this is just a new level of ridiculous. I just can't imagine, as a company, expecting anyone to uninstall tech, let alone seniors in rural areas.

  • creeksidecomms Michaela Tokarski (@creeksidecomms) reported

    @Xplornet I can't believe that you won't let me cancel without going through to your loyalty department with a 30 minutes... Completely unacceptable service. According to CRTC Internet Code section G section 3 all I need to do is inform you that I would like to cancel.