Xplore

Xplore Outage Report in Bathurst, New Brunswick/Nouveau-Brunswick

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Bathurst, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Bathurst and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Bathurst, New Brunswick/Nouveau-Brunswick 01/26/2026 09:35

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • patrick22wood1 Oteh Ochi (@patrick22wood1) reported

    Been waiting 1 hour and 20 minutes and counting to speak to a Customer Representative at @Xplornet such poor service. Last time I requested a call back but no one called back. Nothing but issues with the internet service.

  • DonCarr31366229 Don Carr (@DonCarr31366229) reported

    @Xplornet Worst company in Canada

  • jen_future FutureNPJen (@jen_future) reported

    Hi @Xplornet. Could someone please give an update on your outage? I’m relying on your service to do schoolwork. Currently without service for 2+ hours and your help line hung up on me after an hour on hold.

  • swhiston16 Stephanie (@swhiston16) reported

    @ginsquirrel @Xplornet Im in springwater and yes we’re down too!! Tried but can’t get through to customer service

  • MarthaKellyLive Martha Kelly (@MarthaKellyLive) reported

    @APLenehan I am disappointed in @Xplornet asking me to pay a serv fee to examine eqmnt that was installed on Feb 6 this year that MAY be the issue of my ongoing DAILY intrnt problem. I am BEYOND frustrated! Living rural and being held hostage to this company.

  • BillyPickles6 Billy Pickles (@BillyPickles6) reported

    And hopefully Starlink package gets delivered sooner than later so the next call to @xplornet is to cancel my service once and for all. Hopefully rest of you got service!

  • kevdevlyn Kevin Porter (@kevdevlyn) reported

    @Xplornet They are dropping there prices. When I called to cancel cause I got Starlink they offered a whole 25% off. But just for six months then back to full price for there **** service. NO THANKS.

  • KlyxYcs Clay KlyxY Vautrin (@KlyxYcs) reported

    @Xplornet Aother day, any 16hours of my ******* internet being at 2000ping. feels ******* fantastic being an xplornet customer

  • the_wellnessmom Kporter (@the_wellnessmom) reported

    anyone else still having issues with @Xplornet ??? I still don't have internet.

  • _ADsquared Hillbilly Bets (@_ADsquared) reported

    @oskypanny @MC_ALaCampagne @Xplornet I’m sure they are doing everything they can. I can count on one hand the times I had outages. Would help to have an outages map on their site, with a description and ETA, just like Hydro-Quebec has. Would limit the number of support calls