Xplore

Xplore Outage Report in Bathurst, New Brunswick/Nouveau-Brunswick

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Bathurst, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Bathurst and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Bathurst, New Brunswick/Nouveau-Brunswick 04/18/2024 03:55

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • dave_ings Dave Ings (@dave_ings) reported

    @alexposadzki @mgeist @globeandmail Read it. Arguably Starlink's tech has obsoleted Xplornet, and so perhaps Xplornet is looking for an off ramp with Freedom. Main thing slowing down the obsolescence is Starlink's large order backlog (a sign of its popularity).

  • dchipp David Chipp-Smith (@dchipp) reported

    To any lawyers in the Alberta region: due to massive issues affecting @Xplornet customers (as noticed by the number of 1 star reviews) and considering they are more interested in buying competitors than providing even mediocre service, is there any action customers can take?

  • HaldaneShelley Shelley Haldane (@HaldaneShelley) reported

    @Xplornet Over two days with no internet and no updates or answers and you tweet about Ed and Taylor?! Get your **** together! This never happened when it was owned by CCI.

  • chefdills Dylan Brushett (@chefdills) reported

    Still no update or any news as to why #Xplornet internet is down in Alberta. My last call (20 minutes ago) the tech said they were troubleshooting all yesterday with no luck. No ETA as they cannot find the problem. Just a heads up if anyone using the platform was wondering.

  • chefdills Dylan Brushett (@chefdills) reported

    @dchipp @Xplornet Absolute trash service, I can’t wait to move to get rid of this ****. I’m originally from NL and if there’s internet on the ******* rock that’s actual high speed there should be reliable networking here in AB … absolutely robbing us in the north. No updates on why for me either

  • TanyaMMDash Tanya Dash (@TanyaMMDash) reported

    @Xplornet How about finding a fixing the issue that has caused the internet to be out since Saturday in Alberta! #internetstilldown

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    So Starlink raised their price $11 a month. Let me be clear... There is almost no price that is too high for this service compared to every other available option. It's still cheaper now than the 10mbps 200GB capped LTE Sasktel service. And unlike Xplornet it actually works.

  • chefdills Dylan Brushett (@chefdills) reported

    @dchipp @Xplornet For real though, this is THE WORST customer service I’ve ever gotten for ANYTHING! My mom who still lives in NL has Eastlink internet. I know that isn’t offered out here but the download speeds are around 150 mbps in her rural community and they always give ETAs for outages.

  • dchipp David Chipp-Smith (@dchipp) reported

    @Xplornet Highly doubt the person mentioned is real... unless they are an employee. ****** speeds (even IF you can get a reliable connection to last more than a few days), piss poor customer service (they have no idea why internet has been down for 26 hours) and high cost. #fixyourshit

  • lolsportz1 Doubting Thomas (@lolsportz1) reported

    @Xplornet What about Albert? You guys have been down more than 12 hrs