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Xplore

Xplore Outage Report in Bathurst, New Brunswick

Why is my Xplore service not working?

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Full Outage Map

Problems in the last 24 hours in Bathurst, New Brunswick

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Bathurst, New Brunswick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  • 73% Internet (73%)
  • 11% Wi-fi (11%)
  • 9% Total Blackout (9%)
  • 3% E-mail (3%)
  • 3% TV (3%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • _lukemunro
    Luke Munro (@_lukemunro) reported

    @Xplornet @Xplornet Please give a reason why your towers randomly cut internet (or slow it down to a halt). I've only been a customer for a month and my speeds have gone down twice to where the internet is unusable. I'm paying for your highest speed plan. This shouldn't happen.

  • EdgeInnovations
    Edge Innovations Inc. (@EdgeInnovations) reported

    @Xplornet Please give a reason why your towers randomly cut internet (or slow it down to a halt). I've only been a customer for a month and my speeds have gone down twice to where the internet is almost unusable. I'm paying for your highest speed plan. This shouldn't happen.

  • RobertStope1973
    Robert Mcelroy (@RobertStope1973) reported

    @Mullin_95 @Xplornet You will never regret that decision

  • KenJKavanagh
    Kenneth J. Kavanagh (@KenJKavanagh) reported

    Day 11 & still no internet. The operative word in customer service is service; it's not a promise or logo or a survey. Its a deliverable & @Xplornet hasn't delivered. I'm now xploring 4 a new provider!

  • Trvlrgirl64
    LEW (@Trvlrgirl64) reported

    @Xplornet Please let me know if there is a problem with the Ste Genevieve tower in Manitoba. I have no connection. I also do not have 43 mins+ to hold on the phone. In the interest of better Customer Service, please consider updating your website with Issues and Outages.

  • KenJKavanagh
    Kenneth J. Kavanagh (@KenJKavanagh) reported

    Day 6 of NO internet service from @Xplornet 13 days 2 get a repair is not just poor service; it's unacceptable!

  • rliwczak
    Rickdiculous (@rliwczak) reported

    @Xplornet how long will you be down this time . 20 mins west of Didsbury.....

  • LFarmakoulas
    L. Farmakoulas (@LFarmakoulas) reported

    @cranroast We do pretty good here with Starlink. It didn’t like the freezing rain/ice pellets a couple of days ago. I’ll tell you, my last tweet to you with 3 images, would never have been sent successfully on Xplornet.

  • lakin013
    Just Dee, but 3x Pfizerized (@lakin013) reported

    @Xplornet any idea why the internet keeps going out near Gwynne,AB? Service has sucked for years so we don't even bother with tech support anymore. We shouldn't have to reset our router multiple times per week. We've changed routers several times as well

  • Irngutaq2
    Gordy Kidlapik ❄️E1-644 (@Irngutaq2) reported

    @JoshE3866 @NunavutWatch That was weird eh? No cell service after getting used to it and losing contact to family, luckily we have Xplornet.