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Xplore

Xplore Outage Report in Burgessville, Ontario

Why is my Xplore service not working?

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Full Outage Map

Problems in the last 24 hours in Burgessville, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Burgessville, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  • 73% Internet (73%)
  • 11% Wi-fi (11%)
  • 9% Total Blackout (9%)
  • 3% E-mail (3%)
  • 3% TV (3%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • SarcasticElder
    Sarcastic Elder (@SarcasticElder) reported

    @Xplornet I can't remember the last time we got over 3mps. Would it be possible for someone to looking into this as it is clearly not working right. It's been months.

  • Nick62289935
    Nick (@Nick62289935) reported

    @Xplornet And right beside the pot of gold at the end of the rainbow is the rest of your internet speed! Thieves. Crooks. Liars. 9 Days now waiting for a tech support call...

  • m3t4lw01f
    Metal Wolf (@m3t4lw01f) reported

    @StarBuck_83 @SpaceX A friend that lives 8km south of me randomly tried and got in just now. I think I am *just* out of range to the north of their service area. I'm willing to put up with a downtime with this because I already have hours of downtime daily with Xplornet!

  • DaniFarmlink
    Dani Rands (@DaniFarmlink) reported

    @KeatingSeed @SpaceXStarlink Is this available now? Where I am we only have Xplornet satellite and it's capped limits for ridiculous prices. It's been tricky to manage data limits with life being so virtual! Speed isn't the issue just data caps! 😓

  • m3t4lw01f
    Metal Wolf (@m3t4lw01f) reported

    When @Xplornet offers to discount your bill because they can't live up to the advertising let them know they should be reimbursing you for subscriptions you can't access because of how awful they are. Netflix, Prime, Disney, Xbox Live, Stadia, iRacing, the list goes on...

  • m3t4lw01f
    Metal Wolf (@m3t4lw01f) reported

    @Xplornet After noticing the lack of internet access in remote Canadian communities, Xplornet took a bunch of cash from the government and still failed to deliver. This year they sponsored a bunch of other stuff instead of fixing their network though.

  • Nick62289935
    Nick (@Nick62289935) reported

    @cbraedley @Xplornet For anyone thinking about becoming a customer...These guys replied to my CCTS complaint about lack of speed indicating that THEY KNOW that they CAN'T PROVIDE what they are charging me for because of a KNOWN ISSUE WITH THEIR EQUIPMENT This is IN WRITING. I can share the letter.

  • m3t4lw01f
    Metal Wolf (@m3t4lw01f) reported

    @CableXJ @Xplornet Five years ago would have been the time. They've sowed so much anger and distrust that even if they fix their stuff, most customers will jump ship regardless.

  • Fred_Wreck1983
    Fred Cee (@Fred_Wreck1983) reported

    @Xplornet this pic just goes to show how full of **** u guys really are.

  • Nick62289935
    Nick (@Nick62289935) reported

    @karlin_george @Xplornet My second investigation is still ongoing, but their response as to why I am getting slow speeds is that it's not "punishment", rather they "have a known issue" that prevents them from providing what they charge for... Be Careful...you will probably be punished too.