Xplore

Xplore Outage Report in Stevensville, Regional Municipality of Niagara, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Stevensville, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Stevensville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Stevensville, Regional Municipality of Niagara, Ontario 12/11/2025 20:05

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    Another evening of @Xplornet Internet not working for the simplest tasks. Can't even ask Google Assistant to do a broadcast. My connection is so slow, it times out before it can even tell Google's servers what I want to do. @APLenehan you're pathetic, and your company sucks.

  • moegaultier Moe G (@moegaultier) reported

    @Mark_Goldberg @Xplornet @CNN Thanks for the prompt reply. Download speeds are good,but your upload speeds are not conducive to videoconferencing, which has become the (very) important other half of internet service.

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @CircularLogic89 @Xplornet @CRTCeng It was **** before, it's **** during, and it'll still be **** after. Regardless of that fact, they shouldn't be allowed to advertise "up to" when they don't *ever* provide that speed. Their advertising makes it sound like I'll see 25 most of the time, which is a lie.

  • woodzybcfc Chris Wood (@woodzybcfc) reported

    @Xplornet A week went by no call, so another call to Xplornet and was advised they have escalated the call and we will get a response by end of day Monday. Don’t be shock as we were bot we didn’t get any response or call. To think this is just to set up a service appointment.

  • burkevillemama Burkeville Mama (@burkevillemama) reported

    @Xplornet please explain to me how “high speed internet” equals throttled local wifi when playing downloaded shows using Airplay or Chromecast from iPad to TV. Paying $145/month for this “service” is truly frustrating.

  • DBTuner Terry Somers (@DBTuner) reported

    @Xplornet Why is your customer service telephone line not working either?

  • mprshane random-shane (@mprshane) reported

    @TheComicHunter oh it is not great, I mean, getting fibre is yes, but the DSL is so poor out this way it was a rip off and when we went to xplornet it degraded to the point it no longer worked. working remotely has been challenging for years

  • StarBuck_83 ✨StarBuck_83✨ (@StarBuck_83) reported

    @CHCHNews can the government get on rural internet service providers example @xplornet and get them to un-throttle their customers, kids miss their lessons because the internet is so slow. I know I'm not the only parent struggling with this problem.

  • FoxboroP Foxboro PS (@FoxboroP) reported

    Parents we just received word from a parent that they received notice that Xplornet will be down tomorrow from 8am-10pm for upgrades/maintenance. We trust students will attempt to get on but if they are not able to in the morning then classes will try to reconvene at 12:00 pm....

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet Xplornet is so slow or down, might as well do something while stuck at home