Xplore Outage Report in Otter Lake, Outaouais, Quebec

Problems in the last 24 hours in Otter Lake, Quebec

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Otter Lake, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

• Internet (73%)
• Wi-fi (11%)
• Total Blackout (9%)
• E-mail (3%)
• TV (3%)
• Phone (1%)

Community Discussion

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Metal Wolf (@m3t4lw01f) reported 8 minutes ago

  @harrbca Follow-up: He got it connected yesterday and so far he's happy with the speeds (ranging from 50-150mbps), but he's noticed that it does drop out quite a bit (four minutes of down time over a three hour period). That's still less downtime than our friends at Xplornet though so...

• 
  Metal Wolf (@m3t4lw01f) reported 8 minutes ago

  Figured out why my @Xplornet has been on and off all afternoon. Panel hopping between a panel with basically no signal and one that'***** or miss whether it's oversubscribed. Locked to another panel and it's "back". Getting 3mbps like a boss!

• 
  Whatever (@MIchelleP8844) reported 10 minutes ago

  If anybody out there is even thinking of using @xplornet, stop now. Not worth it. Worst service I've ever experienced.

• 
  Metal Wolf (@m3t4lw01f) reported 17 minutes ago

  @HigginsRon @Xplornet @SpaceXStarlink It's sad that Starlink's beta, even with the downtime and potential issues, is better than Xplornet's best effort. Neighbor of mine has about 30 minutes of downtime a day on Starlink. I have anywhere from an hour to four hours of downtime on Xplornet. I'd switch for sure.

• 
  Leif Gustavson (@Leifgus85) reported 19 minutes ago

  So Xplornet is discontinuing satellite internet service March 5. Have to switch to LTE. I have trees around my house so they tell me I have to buy a telephone pole. Set it up outside the yard and bury the line through 6 rows of trees back to my house... but can’t be over 200 ft?

• 
  ziggy stardust (@taxbuster88) reported 20 minutes ago

  @fanCRTCProfling I'm going to guess that @SpaceXStarlink is going to crush Xplornet out of existence. It's gradually reaching stability - and is still in Beta. Had a conf call today on it - hardly any hiccups. Average speed always > 50 Mbps. Sometimes 150.

• 
  Jeff Goldenberg (@jeff_goldenberg) reported 21 minutes ago

  @spearster55 @SpaceX @Xplornet Is the service available yet?

• 
  Paul Lacroix (@partspaul) reported 21 minutes ago

  @Frenchman212 @Xplornet Maybe once there's only 1 user per tower, xplornet might actually reach its 25 down

• 
  Kelly v3.0 (L)GB(T)Q+ 🏳️‍🌈♀️🇨🇦💞 (@ms_kellerina) reported 22 minutes ago

  @renewedrebecca Rural is so hard. We are so close to the edge, literally our neighbors can't get hooked on. Any wireless options have data caps and we tried Xplornet...Worst. Service. Ever! Pings of 700 ms. They don't have any low orbit so the signal has to travel 26K KM.

• 
  Nyles Desrochers (@BaldurBarons) reported 25 minutes ago

  @farmwithuruski @smarchibald @GaryKin47287425 You must have a different xplornet than me. Wait 2 hours for them to do nothing is the customer service I got