Xplore

Xplore Outage Report in Otter Lake, Outaouais, Québec

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Otter Lake, Québec

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Otter Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Otter Lake, Outaouais, Québec 12/06/2025 04:55

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • EdgeInnovations Edge Innovations Inc. (@EdgeInnovations) reported

    @Xplornet Please give a reason why your towers randomly cut internet (or slow it down to a halt). I've only been a customer for a month and my speeds have gone down twice to where the internet is almost unusable. I'm paying for your highest speed plan. This shouldn't happen.

  • lakin013 Just Dee, but 3x Pfizerized (@lakin013) reported

    @Xplornet any idea why the internet keeps going out near Gwynne,AB? Service has sucked for years so we don't even bother with tech support anymore. We shouldn't have to reset our router multiple times per week. We've changed routers several times as well

  • RektifyCrypto Rektify (@RektifyCrypto) reported

    @dat3010 @thunderf00t Yes, Xplornet is probably the worst company I have ever had to deal with. Additionally I had to run a VPN to avoid their periodic disconnections for using a streaming service like netflix or youtube. I am beyond thankful for Starlink, even if Elon is a snake oil salesman.

  • Trvlrgirl64 LEW (@Trvlrgirl64) reported

    @Xplornet Please let me know if there is a problem with the Ste Genevieve tower in Manitoba. I have no connection. I also do not have 43 mins+ to hold on the phone. In the interest of better Customer Service, please consider updating your website with Issues and Outages.

  • botterillsales Todd Botterill (@botterillsales) reported

    @AnnexAgro @elonmusk Had mine about a month now. Love it. Been working way better than xplornet even in bad weather

  • blackdeath220 Pete Traina (@blackdeath220) reported

    @Xplornet is Caistor centre down?

  • theloudlady Catherine Hernandez (@theloudlady) reported

    We have to invest in an unlimited mobile hotspot for now while we wait for our Starlink satellite service for later this year. I have tried execulink, vmedia, kwic, storm, xplornet, kos, Rogers, Bell, Teksavvy, Cogeco.

  • Vee__Writes Mrs. Larmond (@Vee__Writes) reported

    @Xplornet there is no redacted MTS they're in chapter seven bankruptcy please ask Indigenous Nations in MB how you may be of service @Eastlink there is no redacted Aliant they're in chapter seven bankruptcy. Expand with the permission of Indigenous Nations

  • VoosieVooters Lomaxcat (@VoosieVooters) reported

    @Xplornet @lammy9661 You seem to love to review accounts. My service has been out - completely - for over 4 weeks now and I can't get any updates other than the same "we are investigating" that I heard day one.

  • NorthernTRIX NorthernTRIX (@NorthernTRIX) reported

    @nielsernest @Xplornet Check to see if your dish was grounded, I paid for installation and the technician never grounded my dish which led to 3 years + of crap service!