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Xplore outages and service status in Otter Lake, Quebec

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  • Xplore generated 0 outage signals in the last 24 hours around Otter Lake, including 0 direct reports.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Otter Lake, Quebec

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Otter Lake, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • JohnnyKasudluak
    Johnny ❄ ᔮᓂ ᖃᓴᓪᓗᐊᖅ (@JohnnyKasudluak) reported

    Looks like you can't just cancel your xplornet services on you own via their website, they make you call them. Website navigation seems intentional, hard to find. Had to Google search about cancelation in order to find out it is over the phone only. Is that legal? 1/2

  • Crashola
    Ryan (CRASH) Barton (@Crashola) reported

    @BrentStaeben My parents live in a dead spot for cell service, but have Xplornet and seems to work pretty well for them (and me when I visit)

  • moegaultier
    Moe G (@moegaultier) reported

    @xplore_ca Yeah right, and using rabbit ears and pots and pan to transmit from customer to customer…

  • Addy_Bo
    Bobo Baggins (@Addy_Bo) reported

    @cbraedley @CBCNS @nsgov I literally signed up for Xplornet today. Been livi mg without internet at the house for several years, reluctant to pay for Xplornet. They have promos now that are palatable and give me something until Fibre arrives next year. It’s sad in this day and age to have these issues

  • CJH39493411
    CJH (@CJH39493411) reported

    @xplore_ca I would but I’ve already talked to your people but apparently when you bought out my internet provider you trained 0 of your people on the system so support is basically non existent. Slow speeds, high cost, no customer support. What exactly am I paying these criminal rates for?

  • atomic_hydra
    AtomicHydra (@atomic_hydra) reported

    @xplore_ca Games=Unplayable watching streams in any decent quality is non existent Streaming or uploading of any kind is non existent I will certainly lose my job because of this companies bad internet. Uploading files for work is a nightmare Video calls cant hear me because im a robot.

  • The_RealestReal
    Mike Gazzola (@The_RealestReal) reported

    @xplore_ca Not enough towers, prices that are legitimately out of this world for the service offered. There’s no other companies out here though so you have no other option. They know this and take advantage which is why there’s a class action against them right now

  • OnkwehonweHerbs
    Onkwehonwe Organics (@OnkwehonweHerbs) reported

    @xplore_ca Been dealing with an issue since November. I had 3 routers & 3 accounts. Went down to 2 accounts w new equipment. Now my new equipment doesn’t work & my account was cancelled. Tech sup is as confused as I am. It’s Friday, I have no internet probably all weekend. Great!

  • CJH39493411
    CJH (@CJH39493411) reported

    @xplore_ca Don’t care at all about your wishes, just provide the service we pay for, it’d be a Christmas miracle!

  • tetrje
    jerome tetreault (@tetrje) reported

    Dear @xplornet. Thanks so much for the worst service. 2wks for a service call is unacceptable. How can any business survive without internet for 2wks. Starlink is on it's way.