Xplore

Xplore Outage Report in Otter Lake, Outaouais, Québec

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Otter Lake, Québec

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Otter Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Otter Lake, Outaouais, Québec 01/17/2026 11:30

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    Hey @Xplornet expect a phone call tomorrow to withdraw consent for you to charge my credit card any more money until you fix my completely broken connection. Every night this week it's been 100% unusable for at least two hours. It's been months of <2mbps. Fix it.

  • jchpoodle Justine (@jchpoodle) reported

    @Xplornet no connection North of Belle Plaine, SK. Tower issue?

  • Nick62289935 Nick (@Nick62289935) reported

    @Xplornet For anyone thinking about becoming a customer...These guys relplied to my CCTS complaint about lack of speed indicating that THEY KNOW that they CAN'T PROVIDE what they are charging me for because of a KNOWN ISSUE WITH THEIR EQUIPMENT This is IN WRITING. I can share the letter.

  • CraigSenchuk Craig Senchuk (@CraigSenchuk) reported

    @NeustaedterMark That’s awesome, anyone in Carberry area on @StarlinkPage yet? Log into site and just says they will let you know when available. @Xplornet sucks, need to cut that cord!

  • CameronBrewst20 Cameron Brewster (@CameronBrewst20) reported

    @Xplornet My family called tech support complaining that we pay for 25mbps download speed and we are getting 1mbps download speed. They said they would send someone out to come check out the problem and no one has come to our house yet because they keep making excuses.

  • Bobbeyyyyyy Bobby (@Bobbeyyyyyy) reported

    @Nick62289935 @Xplornet Whenever you call them they always say you’re the problem

  • Fred_Wreck1983 Fred Cee (@Fred_Wreck1983) reported

    @Xplornet they all ******* useless, just like ur whole company. ******* pieces of ****.

  • michailapaulina Michaila Chodur (@michailapaulina) reported

    @MeganCCarson We wanted Xplornet when we first moved in (their LTE service), but buddy came with his signal finder and couldn't find a line of sight. Said we lived in the Bermuda Triangle of internet hahaha! Starlink is supposed to be good for rural areas, so fingers-crossed!

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @Xplornet It may be just the beginning of winter, and some Xplornet customers have gone south for winter but this particular Xplornet customer remains in Canada to face the terrible service. #CancelExplornet

  • KlyxYcs Clay KlyxY Vautrin (@KlyxYcs) reported

    @Xplornet what ******** is going on today? some people have online classes, but why bother being an isp when you can collect money for nothing