Xplore

Xplore Outage Report in Otter Lake, Outaouais, Québec

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Otter Lake, Québec

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Otter Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Otter Lake, Outaouais, Québec 02/24/2026 05:45

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (77%)

    Internet (77%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • IAmJamieAgain Jamie Ellen 🏳️‍⚧️ (@IAmJamieAgain) reported

    @FridayInHalifax It's only since late last year that Bell ran a fibre line past our door that we got a usable internet connection. Prior to that there was a Rural Broadband radio connection that was often not much better than dial up, or an xplornet satellite connection, unusable in bad weather.

  • GreenDLawn GreenDLawn ⭕ (@GreenDLawn) reported

    @CanuckCalgary @jkenney Well xplornet has been buying out small providers and forcing clients onto their slow networks. They got alot of cash from the government in the recent years.

  • Geetee_123 Gonna win the cup! (@Geetee_123) reported

    @kurse4 Appreciate the insight. Definitely less internet traffic here in the winter months with kids gone... so speed has been suffiecient lately. But yep, @Xplornet has been far too unreliable for far too long, and customer service dropped off the map.

  • JessicaEvaLove Jess 🦕 (@JessicaEvaLove) reported

    If you live in rural NB and are considering @Xplornet I highly recommend burning your house down instead. They are by far the WORST company to deal with for both customer service and internet connection. You’re better off with @SpaceXStarlink

  • Repinerator Repinerator (@Repinerator) reported

    @Xplornet 2/2 it took SO MANY phone calls...all over a modem. U guys really dropped the ball, and was told so by the supervisor that I had to finally ask to speak to to get a resolution. It shouldn’t have come to that. As soon as another option comes to my area, I’m SOOOO done w/u!

  • Ehtrain8 Eh-train 🇨🇦🇺🇦 (@Ehtrain8) reported

    @Xplornet This is the worst scam of an internet service. Sign up for #starlink instead and save yourself the headaches

  • timsmish1 Tim (@timsmish1) reported

    @Xplornet god I can’t wait to dump your ****** service. As usual it’s NOT working. Worst service and your company SHOULD be sued.

  • AvaholicWes Wesley MacDonald (@AvaholicWes) reported

    @Xplornet seems like southwestern Ontario may have an outage. South Woodslee to be exact. Full outage across all servers

  • shagel11 Scott Hagel (@shagel11) reported

    Hey @Xplornet I now see that your customer retention is a crappy as your service. I sent an email a week ago and still no response. #notsurprised. #brutalprovider

  • SandraW33736453 Sandra Whitney (@SandraW33736453) reported

    @Xplornet Don’t be fooled, they have overloaded their system and the service is ****!