Vidéotron Outage Report in Mercier, Montérégie, Québec
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Mercier come from postal codes J6R.
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Mercier, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Mercier and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
-
Internet (68%)
-
Wi-fi (11%)
-
TV (9%)
-
Total Blackout (8%)
-
Phone (3%)
-
E-mail (2%)
Live Outage Map Near Mercier, Montérégie, Québec
The most recent Vidéotron outage reports came from the following cities: Montréal, Westmount, Pierrefonds, Montréal-Ouest, Mercier, LaSalle, Kirkland, Lachine, Candiac, Pincourt, Dorval, Pointe-Claire and Beaconsfield.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
Phone | |
| Montréal |
Internet | |
| Montréal |
Internet | |
| Montréal |
Internet | |
| Montréal |
Internet | |
| Montréal |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Mercier, Québec
Latest outage, problems and issue reports in Mercier and nearby locations:
-
Joseph Valenti
(@BrokrBindr) reported
from
Beaconsfield, Québec
@DisneyStudiosCA I paid for a subscription today for my residence in Montreal. My ISP (Cronomagic) is a reseller for one of the major ISPs (Videotron). Disney+ is blocking me, identifying my IP address as "outside of Canada", which it is not (!). No service unless my cellular data. Not happy!
-
Felipe PJ
(@fjvost) reported
from
Montréal, Québec
Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown
-
Cee
(@CeeFor) reported
from
Montréal, Québec
@Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.
-
ZAZA BADAZZ♒️⭐️🏁
(@loveZaa36) reported
from
Montréal, Québec
Wthhh @Videotron why is my txting not working 😡😡
-
M▼RKDIEZ
(@markdiez514) reported
from
Montréal, Québec
@Videotron what’s going on with your internet wtf?!?!?
-
Tom
(@dirtydinarzo) reported
from
Kirkland, Québec
@KayleaPeres @omar___a1 A few weeks ago they said their system was down but yeah videotron is some of the worst wifi
-
lagarto malo 🦎
(@lagarto_malo) reported
from
Westmount, Québec
@pmarriott @Videotron It seems spotty this morning, short periods of outage then back to normal.
-
khai
(@sumtimw0ng) reported
from
Montréal, Québec
Hm, Videotron Internet is unstable tonight...
-
sbg4evr
(@sbg4evr) reported
from
Montréal, Québec
@Videotron is service down? No Helix, no tv or internet access
-
sbg4evr
(@sbg4evr) reported
from
Montréal, Québec
@JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔
-
Nick Chrysanthakopoulos
(@NickChrysantha1) reported
from
Montréal, Québec
@fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.
-
Kathy M
(@kathym425) reported
from
Montréal, Québec
@Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁
-
Katelyn Thomas
(@katelynvthomas) reported
from
Westmount, Québec
I am convinced the person who voices videotron’s automated customer service line is Chandler Bing’s dad.
-
Droussy 🎙🔥
(@DroussyBabe) reported
from
Montréal, Québec
Fix this **** Now !! @Videotron #enjeuxmajeurs
-
Dan Carnelly
(@dancarnelly) reported
from
Montréal, Québec
So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.
-
Kathy M
(@kathym425) reported
from
Montréal, Québec
@lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.
-
Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
I switched to @Videotron on June 8th 2021. They offered their high speed internet service, Helix with no installation fees. They gave me 2 options: - Pay for equipment upfront: $388+ tax OR - Pay $12 + tax/month for 24 months. I went with the 2nd option. But guess what?
-
Elephant Stone
(@ElephantStoneHQ) reported
from
Montréal, Québec
@MikeSidel @Videotron Sucks
-
Elephant Stone
(@ElephantStoneHQ) reported
from
Montréal, Québec
Anyone else having @Videotron internet issues?
-
m@rie
(@mtn_carnet) reported
from
Montréal, Québec
@Videotron Service internet.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
-
Treat Tweets
(@RealTreatTweets) reported
@ArizonaCoyotes Move to Quebec City. Videotron Centre holds 18,000 people. This is absolutely absurd. @NHL you cannot allow this ridiculous crap. #Nordiques
-
Maine Mariners
(@MarinersOfMaine) reported
The start of tonight's game will be delayed due to an issue with a patch of ice at the Colisee Videotron. We will provide further updates as they become available. #SomethingsBruin
-
Nora Loreto
(@NoLore) reported
It sucks so much that @Videotron insists we buy newer and newer internet options to make sure it actually works and like 6 months later, it's always crap. I can't even have a skype call right now. What am I even paying for?
-
Precision
(@mtlpurps) reported
Videotron internet down smh
-
Mateus Ribeiro
(@matrancer) reported
@Videotron I was able to connect using my computer. I use Android 10, not sure if the problem was related to my OS. Maybe it is a hardware issue, I brought the phone from Brazil. Thanks anyway.
-
Mrs. Larmond
(@Vee__Writes) reported
@Videotron defunct can only file complaint because they cannot sue. They have no money. They are in chapter seven bankruptcy. Laugh & carry on 🥂
-
Helen Eleni
(@HelenEleni) reported
Spoke to someone very helpful and friendly about tech issues I was having with my internet provider. Gave them a perfect score on the customer survey. So glad I switched from Videotron/Rogers, which always sent me through the infinite circles of automated-response hell.
-
Leslie Spector
(@LeslieSpector7) reported
@Videotron Called that a wire was cut and down outside my house. Was told technician would 100% arrive by end of day. Lie after lie from customer service. Wasted an entire day waiting for technician
-
Khushbu Advani
(@AdvaniKhushbu) reported
@anatolefp @Videotron @terezblackstar I live in cote-des-neiges too. Have same internet issue
-
windfall.apples
(@windfallapples) reported
On hold again and they still have this wild big-band achievement playing. There is a second song now too which is almost as good. Almost. Superb nonetheless~ Their billing systems are terrible and get changes wrong more often than not but I am not even angry. Classic Videotron.