Bell Canada Outage in Alma, Ontario

While we’re at it, why don’t we get @Bell_Support in on this one too. Maybe someone can get their damn story straight before I request a copy of the call and go to the CRTC to drag it out of you.

Hey @Bell #letstalk about how useless your customer service reps are. A month ago, I was offered $10 off each line by a representative, it didn’t get applied, now when I call about it, your reps are telling me I need to increase my bill $20 a month to get $10 off. What the hell

@bell I'd appreciate you straightening out your internet issues so I can actually watch the leafs game eh not just a bunch of pixels every few seconds

My parents want to add/increase their @Bell services at their cottage too but at this point are seriously losing confidence in bell and are feeling as though they’ve made a huge mistake. Please help!

@Bell @Bell_Support we need someone to reach out, an actual Team Lead, Supervisor or manager to resolve this please! Every day without theirs service is money lost, all while being billed for a service they aren’t receiving.

@Bell_Support @Bell Really hoping you can help! My parents have recently changed all of their services to Bell but, they’re internet has not been working at all. My father is self employed and relies on the internet for his business. He has now not had access for almost 2weeks

Holy F. It’s been a nightmare dealing with @Bell_Support in my new home. Twice someone was supposed to show up today to fix my satellite problem and I had two no-shows. Extremely unhappy

@Bell it’s a wonder you even have customers... we were called on INSTALL DAY to ask us if we want to upgrade?!? That’s not customer service, It’s harassement. To top it of we signed up for the second fastest fibe package oh and the real kicker is the my couldn’t install it🤬😡🤬

@Bell_Support On with another agent who is now asking for drivers license even though she has been a customer for 10years on the mobile side and even longer on the home phone side. Can they not see a customer’s history with the open account ??

@bell why do you hire people who can’t tell the difference between the hold button and the hang up?!?! Once is problematic, twice is completely disgraceful.

Seriously @Bell ? Your company employee doing burnouts and speeding away at Dolman/Curtis at 445pm in the service vehicle! Way to represent! @Woolwichupdates #breslau #brutal

@Bell_Support all I’ve had all day is CONSTANT buffering no matter what I’m doing, watching Alt Fibe or Netflix. I pay way too much for this. Is there an outage in Guelph I don’t know about?!