Bell Canada Outage in Calgary, Alberta

@Bell_Support Bell phone line Customer Service: "Let me put you on hold for a minute while I investigate this"...... 10+ minutes later N O T H I N G 🤬🤬🤬🤬. Awful service

@Bell just had to wait for 45 minutes so this guy can tell me that I'd have to pay more. #wow #service

@JayBeeGooner @TELUS Yep, 100 down difference max which is pathetic. @Bell says they won’t charge a premium until March 31st. If it’s not GBps it’s not really true 5G.

@Bell_Support So apparently Bell calls it Advanced Messaging. But only picks certain phones to allow to have it. Funny Bell call themselves the best mobile network in Canada & then chooses who to provide features to. Perhaps it will be time to switch in Feb when my contract is up.

6 months of dealing with a @bell billing issue & I get 2 useless agents in 1 day. 1st one tells me to go to a Bell store to have them fix it. 2nd one tells me I have to phone every month to have a fee reversed that I shouldn’t be paying.... for the next 21 months 🤬

@CharlieAngusNDP @Bell_Support Hi, data costs less than pennies a month above what limited service costs. In many cases it actually costs them more to limit the data rather than make it unlimited. Wired and cellular. Needs Regulation. The public deserves protection from these extremely profitable companies.

@Xplornet please help me understand how the cost of our internet service in @RockyViewCounty has increased 30% in 2 years. The speed/service certainly hasn’t changed. I can get faster service tethering off my cell with @Bell #ruralinternet

@masonhastie @Bell I’ve never dealt with @bell as they really overcharged R’s cell phone bill when she had a feature phone. One more reason to never use them.

@CoachBombayy @Bell Back when they were Wind,the service was not good but since they got more towers and don't have to piggyback on other carriers,it's a lot better. You can get full service in most of Canada,also roaming is free on some plans

@MikeCous1neau @CoachBombayy @Bell I've never had a problem with Freedom,been with them for 10 years,when they were Wind Mobile then changed to Freedom

Looks like we’re set to leave @Bell as their phone support has been awful and they offer us the same pricing as those getting a plan for the first time despite decades with ‘em, great company! Am excited to get Unlimited now though

@Bell @Bell_Support so incredibly frustrated by getting disconnected for a fourth time trying to resolve a mistake on my bill. After 16 years with you as a cell provider I am being treated like garbage. No customer service, treated rudely by one agent and not close to a solution.

@Bell_Support you never address my situation

@twittem @Bell Yeah.. As much as Im waiting till June 20th... Im probably not going to Rogers. They screwed me over years ago. Never looked back from dropping their awful service

And #telecommunications companies wonder why they have a reputation issue...do better @Bell

@boozychef @scottdellinger @_LaineyBoggs_ @TELUSsupport @Bell More like $10 for this 25 for that and 75 for this other thing. They can really soak you on the one-time fees. If you never need to make changes or get help from a person it can be a lot less than the big 3.

@boozychef @scottdellinger @_LaineyBoggs_ @TELUSsupport @Bell I have a Rogers small biz plan. I thought I was going to cancel it but they've really stepped up their game so I actually signed a contract.

@boozychef @scottdellinger @_LaineyBoggs_ @TELUSsupport @Bell There are some trade-offs like paying a fee for all changes and many human interactions with them. If you can get by with just self-service and don't make many changes it's probably fine.

@twittem @Bell_Support Talk to loyalty support... Maybe they can escalate it

@Bell_Support As mentioned in my previous tweet - I have spoken with them 3 times and the terms are still incorrect. Telling me to continue down a path that doesn't bring resolution is not moving the issue forward.

@JakesJivingJib @CarymaRules @Bell Thanks. Gonna vote this article when I insist on renegotiating my mother's service.

@Bell_Support Your service is the worst service ever. My Modem has disconnected 4-5 time within the last 24 hours. Your Tech staff cant dont a darn thing over the phone and I have yet to receive a call from a Level 2 Agent as i was promised. I would like to speak to supervisor

@bell @Bell_Support second time this week the internet has gone out in my area get your **** together

@DannieD2112 @Bell They do it on purpose. Those boxes are basically purposely slowed down by Bell. It's all a ruse to get you to call in complain and they pressure you to buy or upgrade to a new plan that often leads to more $ for them in the long run.

@Bell_Support Unhappy with the way bell handles issues. Customer service is pathetic. It’s so difficult to figure out a new connection with Bell

@CarymaRules @Bell like sending my supposed $48 bill to collections for a cancelled service.

@Bell_Support My Order number is BC5G73TH, I've been waiting for the Internet installation for the last 31 days. #Bell certainly is not the fastest internet service provider in Canada.

@DannieD2112 @Bell Oh no! What about Cogeco? My aunt and uncle live in Oakville and they don't have any issues.

@Davidshawn64 @Bell We used to have Rogers but it's not available in Oakville Ok wtf 3rd time the signal is out!!!!

Hmm..🤔 @Bell why are all my TVs at different times losing signal? One TV just lost signal twice within 15 min 🤪🤪🤪 2 weeks of this