Bell Canada Outage in Calgary, Alberta

6 months of dealing with a @bell billing issue & I get 2 useless agents in 1 day. 1st one tells me to go to a Bell store to have them fix it. 2nd one tells me I have to phone every month to have a fee reversed that I shouldn’t be paying.... for the next 21 months 🤬

@CharlieAngusNDP @Bell_Support Hi, data costs less than pennies a month above what limited service costs. In many cases it actually costs them more to limit the data rather than make it unlimited. Wired and cellular. Needs Regulation. The public deserves protection from these extremely profitable companies.

@Xplornet please help me understand how the cost of our internet service in @RockyViewCounty has increased 30% in 2 years. The speed/service certainly hasn’t changed. I can get faster service tethering off my cell with @Bell #ruralinternet

@masonhastie @Bell I’ve never dealt with @bell as they really overcharged R’s cell phone bill when she had a feature phone. One more reason to never use them.

@CoachBombayy @Bell Back when they were Wind,the service was not good but since they got more towers and don't have to piggyback on other carriers,it's a lot better. You can get full service in most of Canada,also roaming is free on some plans

@MikeCous1neau @CoachBombayy @Bell I've never had a problem with Freedom,been with them for 10 years,when they were Wind Mobile then changed to Freedom

Looks like we’re set to leave @Bell as their phone support has been awful and they offer us the same pricing as those getting a plan for the first time despite decades with ‘em, great company! Am excited to get Unlimited now though

@Bell @Bell_Support so incredibly frustrated by getting disconnected for a fourth time trying to resolve a mistake on my bill. After 16 years with you as a cell provider I am being treated like garbage. No customer service, treated rudely by one agent and not close to a solution.

@Bell_Support you never address my situation

@twittem @Bell Yeah.. As much as Im waiting till June 20th... Im probably not going to Rogers. They screwed me over years ago. Never looked back from dropping their awful service

And #telecommunications companies wonder why they have a reputation issue...do better @Bell

@boozychef @scottdellinger @_LaineyBoggs_ @TELUSsupport @Bell More like $10 for this 25 for that and 75 for this other thing. They can really soak you on the one-time fees. If you never need to make changes or get help from a person it can be a lot less than the big 3.

@boozychef @scottdellinger @_LaineyBoggs_ @TELUSsupport @Bell I have a Rogers small biz plan. I thought I was going to cancel it but they've really stepped up their game so I actually signed a contract.

@boozychef @scottdellinger @_LaineyBoggs_ @TELUSsupport @Bell There are some trade-offs like paying a fee for all changes and many human interactions with them. If you can get by with just self-service and don't make many changes it's probably fine.

@twittem @Bell_Support Talk to loyalty support... Maybe they can escalate it

@Bell_Support As mentioned in my previous tweet - I have spoken with them 3 times and the terms are still incorrect. Telling me to continue down a path that doesn't bring resolution is not moving the issue forward.

@outcast_brewing @Bell @Bell_Support Phone support is closed or has very limited hours on Sunday too if I remember correctly

@outcast_brewing @Bell @Bell_Support Hopefully you get a resolution or an answer too. May need to reach out to Loyalty support to get some answers if reg support cant give you anything

@outcast_brewing @Bell Yikes! You think they would have noticed you text a lot and that they would have added that to the plan!! @Bell_Support I hope that was a mistake and you can fix it

@outcast_brewing @Bell Yikes! You think they would have noticed you text a lot and that they would have added that to the plan!! @Bell I hope that was a mistake and you can fix it

@Bell your Internet sucks

@courtneeydavid @Bell Lol literally no service at work today. Heather called and they said to try putting it on 3G not LTE. Or how about your phone should just work cause you pay the bill ?

@Bell_Support Already did.....I already knew to unplug the modem to restart it. Business completely down due to no internet connection for at least two days now. This is extremely frustrating!

@Bell_Support business internet has been down for over an hour now, was told this cannot be fixed over the phone and tech cna only come out tomorrow afternoon. This is unacceptable, can someone look into this? #bell #Mississauga

my moms called the internet people AGAIN LMAO HOW ******* LONG DOES IT TAKE TO FIX MY SPEEDS @Bell **** you

Hey @bell - get your **** together! Don’t offer me a price on a plan last week and then charge me $20 a month more this week! Seriously ridiculous. @Bell_Support

@Bell wow after almost 7 years. I'm going yo have to terminate my service Not on contract I really tried 3 hours this am to fix a $200 issue Infact fixed it but your 3 day lock out is unacceptable Loyalty is useless by the way as you have an auto lock system they can't over ride

@natalieast The GizmoGrind team heads up to Dorset Ontario once a year for a team break and we all get data using a Mifi Bell hotspot. It's suuuper expensive, I've never checked the speed on that thing? @bell step your game up.

Called @cogecohelps today to discuss a "new" modem that isn't working; since everything looked fine on their end we were told to hard wire into the modem every time we want to use the internet. Seriously?!? This is customer service? Maybe time to call @Bell or @RogersHelps!

@harsimranbansal @Rogers OR until then maybe @Bell can help you?