Bell Canada Outage in Chestermere, Alberta

@Xplornet please help me understand how the cost of our internet service in @RockyViewCounty has increased 30% in 2 years. The speed/service certainly hasn’t changed. I can get faster service tethering off my cell with @Bell #ruralinternet

@masonhastie @Bell I’ve never dealt with @bell as they really overcharged R’s cell phone bill when she had a feature phone. One more reason to never use them.

@CoachBombayy @Bell Back when they were Wind,the service was not good but since they got more towers and don't have to piggyback on other carriers,it's a lot better. You can get full service in most of Canada,also roaming is free on some plans

@MikeCous1neau @CoachBombayy @Bell I've never had a problem with Freedom,been with them for 10 years,when they were Wind Mobile then changed to Freedom

Looks like we’re set to leave @Bell as their phone support has been awful and they offer us the same pricing as those getting a plan for the first time despite decades with ‘em, great company! Am excited to get Unlimited now though

@Bell @Bell_Support so incredibly frustrated by getting disconnected for a fourth time trying to resolve a mistake on my bill. After 16 years with you as a cell provider I am being treated like garbage. No customer service, treated rudely by one agent and not close to a solution.

@Bell_Support you never address my situation

@twittem @Bell Yeah.. As much as Im waiting till June 20th... Im probably not going to Rogers. They screwed me over years ago. Never looked back from dropping their awful service

And #telecommunications companies wonder why they have a reputation issue...do better @Bell

@boozychef @scottdellinger @_LaineyBoggs_ @TELUSsupport @Bell More like $10 for this 25 for that and 75 for this other thing. They can really soak you on the one-time fees. If you never need to make changes or get help from a person it can be a lot less than the big 3.

@boozychef @scottdellinger @_LaineyBoggs_ @TELUSsupport @Bell I have a Rogers small biz plan. I thought I was going to cancel it but they've really stepped up their game so I actually signed a contract.

@boozychef @scottdellinger @_LaineyBoggs_ @TELUSsupport @Bell There are some trade-offs like paying a fee for all changes and many human interactions with them. If you can get by with just self-service and don't make many changes it's probably fine.

@twittem @Bell_Support Talk to loyalty support... Maybe they can escalate it

@Bell_Support As mentioned in my previous tweet - I have spoken with them 3 times and the terms are still incorrect. Telling me to continue down a path that doesn't bring resolution is not moving the issue forward.

@outcast_brewing @Bell @Bell_Support Phone support is closed or has very limited hours on Sunday too if I remember correctly

@outcast_brewing @Bell @Bell_Support Hopefully you get a resolution or an answer too. May need to reach out to Loyalty support to get some answers if reg support cant give you anything

@outcast_brewing @Bell Yikes! You think they would have noticed you text a lot and that they would have added that to the plan!! @Bell_Support I hope that was a mistake and you can fix it

@outcast_brewing @Bell Yikes! You think they would have noticed you text a lot and that they would have added that to the plan!! @Bell I hope that was a mistake and you can fix it

hey @Bell @Bell_Support this is why Canadians HATE our telephone service providers. Shady dealings. Constant rip offs. Deals that change without warning.

@Bell you need to get your shit together... So ****** done with your shit

Again, thank you so much for always making my bad day even worse @Bell

@Bell @therealmrwest Is there any problems in Oakville that are causing the internet to be slower then usual

@Bell_Support Tech support was very helpful!

@RogersHelps nah leave me alone. The dumbass technician already came and didn’t do shit. I’m switching to @bell

@Lobbies_ @Bell u do be slacking fix my mans internet rn !

Just got off the phone w @bell re cell phone upgrade. We've been customers for 10 yrs at a minimum of 225$ a month for 2 cell phones. Was offered 50 credit against upfront cost of cell phone. As a new customer I can walk off the st and get the IPHONE 11

@Bell spent over an hour on the phone as our internet went down (ongoing problem for bell for several months). The agent seemed less than concerned that this was not really anyone’s problem and I could wait till tomorrow. Thanks @Bell can always count on your poor service!

Feel like maybe I should just switch to @bell at this point with all the issues lately.

This is every conversation I have with @Bell_Support each tim I call for my mobility account : Hi can you help me with <Insert problem>. Sir you need to go to a mobility store... *sigh*

I would personally like to thank @Bell for not including my last bill when i paid out my contract and cancelled service in May and ALSO not emailing me to tell me this AND THEN sending debt collectors after me for $70 that no one told me I still owed :-)

@Bell_Support Been there. Done that. Doesn’t help. I have a life. Thanks tho!