Bell Canada Outage in Cochrane, Alberta

@Bell @Bell_Support so incredibly frustrated by getting disconnected for a fourth time trying to resolve a mistake on my bill. After 16 years with you as a cell provider I am being treated like garbage. No customer service, treated rudely by one agent and not close to a solution.

@Bell_Support you never address my situation

@twittem @Bell Yeah.. As much as Im waiting till June 20th... Im probably not going to Rogers. They screwed me over years ago. Never looked back from dropping their awful service

And #telecommunications companies wonder why they have a reputation issue...do better @Bell

@boozychef @scottdellinger @_LaineyBoggs_ @TELUSsupport @Bell More like $10 for this 25 for that and 75 for this other thing. They can really soak you on the one-time fees. If you never need to make changes or get help from a person it can be a lot less than the big 3.

@boozychef @scottdellinger @_LaineyBoggs_ @TELUSsupport @Bell I have a Rogers small biz plan. I thought I was going to cancel it but they've really stepped up their game so I actually signed a contract.

@boozychef @scottdellinger @_LaineyBoggs_ @TELUSsupport @Bell There are some trade-offs like paying a fee for all changes and many human interactions with them. If you can get by with just self-service and don't make many changes it's probably fine.

@twittem @Bell_Support Talk to loyalty support... Maybe they can escalate it

@Bell_Support As mentioned in my previous tweet - I have spoken with them 3 times and the terms are still incorrect. Telling me to continue down a path that doesn't bring resolution is not moving the issue forward.

@outcast_brewing @Bell @Bell_Support Phone support is closed or has very limited hours on Sunday too if I remember correctly

@outcast_brewing @Bell @Bell_Support Hopefully you get a resolution or an answer too. May need to reach out to Loyalty support to get some answers if reg support cant give you anything

@outcast_brewing @Bell Yikes! You think they would have noticed you text a lot and that they would have added that to the plan!! @Bell_Support I hope that was a mistake and you can fix it

@outcast_brewing @Bell Yikes! You think they would have noticed you text a lot and that they would have added that to the plan!! @Bell I hope that was a mistake and you can fix it

hey @Bell @Bell_Support this is why Canadians HATE our telephone service providers. Shady dealings. Constant rip offs. Deals that change without warning.

@Bell you need to get your shit together... So ****** done with your shit

Again, thank you so much for always making my bad day even worse @Bell

@itsvyaa @xChocoBars @EGLXofficial @Bell wait wtf nice

@Bell_Support spent eve trying to fix Netflix access for elderly parents - called Netflix/bell/Netflix in. Been months of the same bounce for them. Think is cable modem/receiver issue. Help!

@Bell_Support then you tell me to contact you. I waste hrs of my time going through the whole situation again, a temp fix is put in place.......wash, rinse, repeat. Stop wasting my dang time and just provide the service I pay for consistently

@Bell_Support it’s my regular monthly tweet. The speed of the service you are providing is not what was promised. Once a month I contact you, your support staff does something to up the speed and it works for 3-4 wks and then it is slowed down again........

@AdamLeafsV3 Hey @Bell_Support help. My internet connection isn’t working these pictures cant load

@AdamLeafsV3 Hey @bell help. My internent connection isnt working. Cant load these pictures

@bell I am sick of the service you guys provide, honestly if I didn't need my phone for the next few hours I would disconnect every single piece of service I or my family has with you.

@Bell_Support help meeeeeeeeeee

@Going4theGreen @Bell No, they're terrible. It's like everyone's first day. All the time, 24/7. No one seems to know what they're doing @Bell. It's almost comical how bad it is. #bell #bellcanada

@jacksoncreek @Bell I’m with Vmedia. Really never had an issue with them