Bell Canada Outage in Cochrane, Alberta

@Bell_Support So apparently Bell calls it Advanced Messaging. But only picks certain phones to allow to have it. Funny Bell call themselves the best mobile network in Canada & then chooses who to provide features to. Perhaps it will be time to switch in Feb when my contract is up.

6 months of dealing with a @bell billing issue & I get 2 useless agents in 1 day. 1st one tells me to go to a Bell store to have them fix it. 2nd one tells me I have to phone every month to have a fee reversed that I shouldn’t be paying.... for the next 21 months 🤬

@CharlieAngusNDP @Bell_Support Hi, data costs less than pennies a month above what limited service costs. In many cases it actually costs them more to limit the data rather than make it unlimited. Wired and cellular. Needs Regulation. The public deserves protection from these extremely profitable companies.

@Xplornet please help me understand how the cost of our internet service in @RockyViewCounty has increased 30% in 2 years. The speed/service certainly hasn’t changed. I can get faster service tethering off my cell with @Bell #ruralinternet

@masonhastie @Bell I’ve never dealt with @bell as they really overcharged R’s cell phone bill when she had a feature phone. One more reason to never use them.

@CoachBombayy @Bell Back when they were Wind,the service was not good but since they got more towers and don't have to piggyback on other carriers,it's a lot better. You can get full service in most of Canada,also roaming is free on some plans

@MikeCous1neau @CoachBombayy @Bell I've never had a problem with Freedom,been with them for 10 years,when they were Wind Mobile then changed to Freedom

Looks like we’re set to leave @Bell as their phone support has been awful and they offer us the same pricing as those getting a plan for the first time despite decades with ‘em, great company! Am excited to get Unlimited now though

@Bell @Bell_Support so incredibly frustrated by getting disconnected for a fourth time trying to resolve a mistake on my bill. After 16 years with you as a cell provider I am being treated like garbage. No customer service, treated rudely by one agent and not close to a solution.

@Bell_Support you never address my situation

@twittem @Bell Yeah.. As much as Im waiting till June 20th... Im probably not going to Rogers. They screwed me over years ago. Never looked back from dropping their awful service

And #telecommunications companies wonder why they have a reputation issue...do better @Bell

@boozychef @scottdellinger @_LaineyBoggs_ @TELUSsupport @Bell More like $10 for this 25 for that and 75 for this other thing. They can really soak you on the one-time fees. If you never need to make changes or get help from a person it can be a lot less than the big 3.

@boozychef @scottdellinger @_LaineyBoggs_ @TELUSsupport @Bell I have a Rogers small biz plan. I thought I was going to cancel it but they've really stepped up their game so I actually signed a contract.

@boozychef @scottdellinger @_LaineyBoggs_ @TELUSsupport @Bell There are some trade-offs like paying a fee for all changes and many human interactions with them. If you can get by with just self-service and don't make many changes it's probably fine.

@twittem @Bell_Support Talk to loyalty support... Maybe they can escalate it

@Bell_Support As mentioned in my previous tweet - I have spoken with them 3 times and the terms are still incorrect. Telling me to continue down a path that doesn't bring resolution is not moving the issue forward.

@outcast_brewing @Bell @Bell_Support Phone support is closed or has very limited hours on Sunday too if I remember correctly

@outcast_brewing @Bell @Bell_Support Hopefully you get a resolution or an answer too. May need to reach out to Loyalty support to get some answers if reg support cant give you anything

@outcast_brewing @Bell Yikes! You think they would have noticed you text a lot and that they would have added that to the plan!! @Bell_Support I hope that was a mistake and you can fix it

@Huawei your products are absolute garbage. Next time you rip off USA technology at least do a passable job. #Deplorable @Bell I'll be switching service providers at my first opportunity!!!!!

If you ever have a legitimate problem with @bell, after the first attempt with customer service. Contact CRTC. I am in dispute with Bell since the first day I signed up. Spent 22 hrs and counting and zilch. Filled out CRTC complaint, attached documentation and BIG DIFFERENCE

@Bell_Support My internet is down AGAIN (once or twice a week since July) after a new modem, techs out to fix my lines, and over an hour waiting to speak to a technician. I give up!

@Bell your mobile payment page has issues when I make partial payments....pls fix that!

@Bell_Support Respectfully, perhaps your comprehension of my tweet was not very clear. Why would I call again? Your reps are rude and offer what’s in front of them not what I need. They offered me home phone package. Do ppl still have a landline?😱😱

@Bell was looking to get pricing for internet and cable service as looking to change from 20yrs with @rogers. Your reps are the rudest and keep offering what I’m not requiring. That’s how you acquire new customers?

@Bell I signed up and was told by customer service I could get the discount through my significant other. And now I’m told I need to wait 6 months before I can transfer the account to her name. I wouldn’t have signed up. Scummy move and makes me regret switching to Bell

@Bell your staff are telling my husband on the phone that he is lying to them. Do you really think this is good customer service?

got two calls from 416-922-4335 saying they are from adt i know there not and after doing some online snooping i found it is a land line number hosted by @Bell in of course toronto. after using a online checker the number plays back a badly restored "not in service with a sound"

@Bell He is one of the worst coach kick him out 😡😡😡