Bell Canada Outage in Fenelon Falls, Ontario

@Sonic_counselor @Bell @LaurieScottPC Not sure where you are located but we’re in the same boat. Had no internet for the day when Bells hardware failed to update needing faster speeds. Got told I could spend 8k a month for better service otherwise I’m at the mercy of Bell. It’s sad how rural Canadians are treated.

@Bell @Bell_Support Option 2 was that we buy ANOTHER internet line to come to the house. That way we could pay close to $200 a month just for 5mbsp speeds - but that still doesn’t solve the speed, inconsistency or reliability issues It just means the internet in the house is divided between devices

@Bell @Bell_Support 1. We just wait. Apparently some folks in the area are marked as getting a change in service. The address they gave me? An abandoned farm across the road. They couldn’t say what the change was so I could ultimately be waiting just for the farm to be activated again.

Today I had to work tethering off my phone because @Bell pushed an update to their modem. The internet is so bad in Bolsover along the Trent Severn - Bell’s own hardware couldn’t support it. When I asked what could be down I was given 3 options from @Bell_Support.

@Bell_Support @blerghhh Is there still an outage for Kawartha Lakes? Business Internet has been down all morning.

@Bell_Support is there an outage in Toronto? Wifi down.

@Bell is there an internet outage in Toronto?

@Bell Worst company in Canada 🇨🇦

@Bell_Support So what’s the hold up? This is terrible customer srvc. Can someone please assist me with my issue who is less rude (3/3)

@Bell So what’s the hold up? This is terrible customer service. Can someone please assist me with my issue and give me a better service(3/3)

@Bell I called the Guildford location on separate days and they were so rude and not helpful. Rogers, Freedom & Fido have it in stock (2/3)

@Bell Not VERY GOOD service at bell, leaving their customers on the phone for over an hour before returning to the customer

@Bell Bell sucks, costumer service is VERY bad at bell, tags more money on your phone bill for NO reason

@Bell_Support @lauushow Bell VERY rediclious service, does not come close to the other big phone providers, sucks

@Bell Wow, another business totally tone deaf to the reality of living during a pandemic where people’s lives and livelihoods are at risk, #FAIL !!

@Bell Lmfao at the comment!!! Bell sucks!

@Bell Worst customer service ever