Bell Canada Outage in Newcastle Village, Durham, Ontario

Even though @bell is taking @AMC_TV away from Bell tv subscribers effective February 1st , I support #BellLetsTalkDay @Bell_News

Hey there @Bell you have brutal customer service. Spoke to two different agents today. The first one did not follow through on anything from our discussion and the second told me how policies work there and I was misinformed from a previous agent. Glad I’ve canceled

@Bell That’s just the standard response I’ve seen all day on Twitter. Can we have a real update please as this is a joke of a service now.

@Bell this is the 4th time I’ve called support for them just to cut off the connection

@Bell is there a system outage in courtice as nothing is working

Against my gut feeling, I gave @Bell a chance this year. In fact I gave them 2 chances. They screwed it up both times! Never again. And it's impossible to speak with anyone so I'm paying them about $250 for 3 days of internet service just to get them to stop calling me. 😡

@Bell_Support is a massive rip off and anyone who has Fibe TV should cancel it immediately.

@Bell_Support @CRTC @ErinOTooleMP @fordnation @JustinTrudeau My answer to Bell after appointment missed today No I do not need help your company is one of 2 major companies in Canada that has gotten to point where customer service is an after thought #Monopoly #NoCustomerService

@Bell_Support so got my installation this afternoon and it has gotten worse and worse. Internet is barely 20mbps hardwired to the computer. Tv don’t work for more than a few seconds. And no one answers at tech support.

@Bell_Support since upgrading to IOS 14 the bell Fibe tv app won’t cast to my TV using my home router (bell Wi-Fi doesn’t connect to my room- hence router that acts as an extender). This is not the way it worked before the IOS update. Is this a known issue that will be resolved

@bell @Bell_Support @bell Broken and wet copper. Broken and wet copper. You want me to smile and take excuses? NOT HAPPENING.

@CRTCeng @Bell @Bell_Support I'm SUPER impressed *sarcasm* with having to chase people for answers. Crew was booked yesterday by BTS on speaker phone. Next day bookings mean something ACTUALLY requires swift resolution.

@CRTCeng How is @Bell @Bell_Support allowed to continue to operate with no call centers that can actually address issues, on the ground in Canada? No show crew means I have to call SE Asia, who tell me they have no access to local systems, cannot contact cabling mgmt...

@Bell @Bell_Support If you can't support Canadians appropriately with Canadian call centers - why are you allowed to operate in Canada? @CRTCeng

@Bell @Bell_Support I was supposed to have a local crew here at 5 PM. No call. No show. **** show on 310BELL. It's helpful to actually have local humans, who can address local matters.

@Bell @Bell_Support "Customer Service" that phrase doesn't mean what you think it means. It means that a service is being provided. THREE hours on the phone with no provided service. In what realm is that acceptable behaviour?

Hang up on me instead of problem solving. Super classy. @Bell @Bell_Support

Was just informed that if I cancel my current service I would have to wait 6 months to eligible for the current offer, which may not even be available. Not sure I'll be around much longer @Bell_Support