Bell Canada Outage in New Sarepta, Alberta

@Bell_Support @Bell my credit score is not an issue, according to Equifax it is 'excellent'. Bell could not get out of their own way to keep their word and I gave them three chances to make good on it. 2/2

Please do not use @Bell @Bell_Support for your telcom. needs. I was offered a contract, directed to a store where I was told my order was not processable. Then I was told I owed $450 upfront for the $0 marketed phone. I've never received such inept service in all of my life. 1/2

@Bell EXCUSE ME. Respond to my DMs and settle my grievance regarding my horrendous experience with all levels of your customer service platform yesterday.

@bell although im already a customer so you have literally all my info I find it extremely odd that my phone number, full name, and address was needed for me to buy a $20 Iphone dongle....

@YouTubeTV it's time to step up and #savecanada. @Bell @TELUS @RiverTVNow are not providing a viable service to Canadians

@JohnZmhr @plbg_s @Bell @TELUS It's strangely an 'essential service' that has been rationed out by providers and streaming services it seems. Imagine if gas was only working 80% of the time or electricity was 60% power.

@JohnZmhr @plbg_s @Bell @TELUS They can also make VODs free. It's not like people aren't paying for service. I pay nearly $200 for landline, internet, and TV (basic + Cantonese). It's probably why so many are switching to Netflix.

If traditional TV-service telecom companies (like @telus, @Shawhelp, @Rogers, @Bell) want to keep their current subscriber base from mass increase in @Netflix subscriptions, they'll need to not only allow data overages, but open their VOD to free rentals. #telco #canada #big3

Update on my experience with @Bell @Rogers @TELUS Bell - Continue to walk around there nonsense. Terrible service. Telus - Options and we can work together. Rogers - Let's set up a call and see if we can work together. Probably the most proactive out of three.

I've been dealing with @Bell for 19 years. I continue to wonder why I deal with you guys. Continue to have the worst customer experience. Hey @TELUS @Rogers what are willing to do for me with regards to these cell phone plans.

@Bell I was going to get the 11 it was reserved for me. Customer service set me up online. When I get to the store they change the plans and says I couldn’t get the original one they agreed-upon. #switchandbait

@Bell_Support Bell media owns the channel and the programming sucks just repeating the same shows all the time, every day the same shows. Reruns are good but no multiple of the same show back to back there’s tones of great things to air cause you’ve done it in the pass

Poor Mae @Bell_Support ....but I did think something bad had happened in my friend group

@RuckingHook_2 @Bell I was at telus for 20, since they were clearnet but then shit went downhill. Virgin is technically bell & had the best plan for me but holy shit, I’ve never experienced this type of service, ever.

I just had the WORST customer experience EVER with @Bell . I hope they’d follow through with that supervisor call on Monday, since apparently, their customer service employees aren’t actually doing their jobs properly and now they have completely F-ed up our account. 😤

@Bell have been a loyal customer since I got my very first cellphone [2008]. Just because I have the $60 plan now, I’m no longer eligible for any loyalty promos or discounts. This is laughable. Might have to reconsider where I put my loyalty too.

Was just informed that if I cancel my current service I would have to wait 6 months to eligible for the current offer, which may not even be available. Not sure I'll be around much longer @Bell_Support

Agent on the line knew nothing about the service I inquired about, put on hold, transferred to another dept., then hung up on me, called back, new agent (I think) little effort to work with me and now on hold. Almost 2 hours. Don't take "your" customers for granted @Bell_Support

@Bell_Support I bought a new Apple Watch and confirmed with bell I could add cell service prior to purchasing. Today when I got it I tried to set it up but was told I need to pay $400 deposit to use it , due to spending cap as a new customer, even though I’m not new. Not happy.

@Bell unbelievable **** service, absolutely horrendous communication. Been with you guys for 20 years and due to recent events im calling it quits.

@Bell_Support when will the Crave Login feature be fixed?

@Bell_Support stores lie, customer service gave me some inappropriate son story about her car and how she's "just a woman". Talk about uncomfortable. This isn't over.

@Bell_Support AS USUAL lies to get you to spend more, then wont back it up. As long as ******** as many people as they can who cares. Bell will never get another dime from me. Rather go without service than ever use bell again. ZERO loyalty or respect. Just greed and deception.

@FloresFlair @TorontoFC @Bell My bad lmao i had my arm on my phone

@GuyFournier @Bell @Bell_Support What do you mean by this Guy? About to be a new customer of bell

Hey @TELUSsupport. Any update on the network outage you're having in Toronto (East End), and when it will be resolved? I'm unable to text, go online or make any calls at all from my phone right now. How about you @Bell_Support, same issues? My work phone is doing the same.