Bell Canada Outage in Orillia, Ontario

@piak08 @DoyleMony @Bell It’s awful, 6 freakin hours on the phone last night with 7 different people, thy wanted me to set up another new account, another credit check, another tech to come out more costs and they are the ones that cancelled dit but don’t know how they canceled it, jokes!!!

👋 I cancelled @Bell years ago because the customer support and overpriced internet, I guess nothing has changed since, on hold 4.5hrs trying to fix this, my @ATT can you come to Canada?

@Bell_Support I need some help. I have what I thought to be a simple request...I want internet set up at our new house and our neighbors have Bell services but still no one I talk to on the phone at #Bell can even set up the service request to send someone out. #Help

@Bell_Support Hopefully not, nothing has changed with my internet issues so far and I'm not that sure what I'm paying for.

@Bell_Support I think I'm on a first name basis with the people at tech support. Wish you'd upgrade the service in my my area of Orillia, Ontario. Most of the city gets much better service than I do.

@TorontoUltra @Bell @Activision your game is so ***. 2 dev errors and a recon drone glitch in finals costing people actual money. GGs all who played.

@Bell_Support The Bell customers @ 4164499839 have been without phone, internet or TV services since SUNDAY 4 DECEMBER - no technician, no help, just the runaround from "customer service agents." What gives? We need answers, we need SERVICE

@NBACanada @Bell Stop gassing a normal floater... treating him like a damn make-a-wish kid 😭

Hello @Bell recently I upgraded my device and got a new one from bell. The person from bell who was helping me over the phone told me that there will be a $50 processing fee on your bill but since you’re already a bell customer we can waive this off when the bill is generated but

@Bell_Support Discussed with Bell and if your modem does not cover your 2500+ sqft simple two storey home and Technical support advises to rectify the issue with pods then it’s a customer problem which customer needs to pay, since multiple factors affect Bell modem signals.

@Bell_Support I just need Bell position on this issue. I know Ivano Pirro has put a lot of efforts creating an excellent CXS structure but a response without logical answer was something not expected from Bell support. Feel free to see my account “b12lwm28”

@Bell_Support @Bell - How do you view when your modem leaves dead zones in a normal two storey home where Rogers works like a charm…. On top of it L3 confirms the issue, and then support tries to charge customers for wifi pod’s. Is this a service deficiency or an upsell?

@Bell_Support Reach out how? Are you saying to call the same customer service reps she has been calling for over four months?

@Bell_Support And incredibly all she ever wanted was for you to cancel the line. She wasn’t asking for money. She wasn’t asking for credit. Just to cancel the damn line! Now she’s giving her last dollars to settle her account to keep her phone active. Truly disgusting

@Bell_Support If you are truly sorry for this, you will clear the poor woman’s bill and allow her to start fresh. I mean, paying an average of $300 for the last ten years for cellphones, and then a home phone bill for 30 years plus? And not even help when her husband does? Kinda crazy