Bell Canada Outage in St. Albert, Alberta

@Bell_Support @Bell my credit score is not an issue, according to Equifax it is 'excellent'. Bell could not get out of their own way to keep their word and I gave them three chances to make good on it. 2/2

Please do not use @Bell @Bell_Support for your telcom. needs. I was offered a contract, directed to a store where I was told my order was not processable. Then I was told I owed $450 upfront for the $0 marketed phone. I've never received such inept service in all of my life. 1/2

@Bell EXCUSE ME. Respond to my DMs and settle my grievance regarding my horrendous experience with all levels of your customer service platform yesterday.

@bell although im already a customer so you have literally all my info I find it extremely odd that my phone number, full name, and address was needed for me to buy a $20 Iphone dongle....

@YouTubeTV it's time to step up and #savecanada. @Bell @TELUS @RiverTVNow are not providing a viable service to Canadians

@JohnZmhr @plbg_s @Bell @TELUS It's strangely an 'essential service' that has been rationed out by providers and streaming services it seems. Imagine if gas was only working 80% of the time or electricity was 60% power.

@JohnZmhr @plbg_s @Bell @TELUS They can also make VODs free. It's not like people aren't paying for service. I pay nearly $200 for landline, internet, and TV (basic + Cantonese). It's probably why so many are switching to Netflix.

If traditional TV-service telecom companies (like @telus, @Shawhelp, @Rogers, @Bell) want to keep their current subscriber base from mass increase in @Netflix subscriptions, they'll need to not only allow data overages, but open their VOD to free rentals. #telco #canada #big3

Update on my experience with @Bell @Rogers @TELUS Bell - Continue to walk around there nonsense. Terrible service. Telus - Options and we can work together. Rogers - Let's set up a call and see if we can work together. Probably the most proactive out of three.

I've been dealing with @Bell for 19 years. I continue to wonder why I deal with you guys. Continue to have the worst customer experience. Hey @TELUS @Rogers what are willing to do for me with regards to these cell phone plans.

@Bell I was going to get the 11 it was reserved for me. Customer service set me up online. When I get to the store they change the plans and says I couldn’t get the original one they agreed-upon. #switchandbait

@Bell_Support Bell media owns the channel and the programming sucks just repeating the same shows all the time, every day the same shows. Reruns are good but no multiple of the same show back to back there’s tones of great things to air cause you’ve done it in the pass

Poor Mae @Bell_Support ....but I did think something bad had happened in my friend group

@RuckingHook_2 @Bell I was at telus for 20, since they were clearnet but then shit went downhill. Virgin is technically bell & had the best plan for me but holy shit, I’ve never experienced this type of service, ever.

I just had the WORST customer experience EVER with @Bell . I hope they’d follow through with that supervisor call on Monday, since apparently, their customer service employees aren’t actually doing their jobs properly and now they have completely F-ed up our account. 😤

@Bell have been a loyal customer since I got my very first cellphone [2008]. Just because I have the $60 plan now, I’m no longer eligible for any loyalty promos or discounts. This is laughable. Might have to reconsider where I put my loyalty too.

On bright side of @Bell results: • Fibre to Home project now 55% complete • Wireless Home Internet now in service in 400,000 rural addresses

@Bell_Support Fibe TV app has stopped working on my Nvidia Shield as of this morning. It complains that it is not connected to a Bell network, even though it is connected to the same one as always. Have restarted router, Shield, and app! Also tried switching to wifi.

.@Bell_Support Could I shoot you guys a DM? I am having some issues with my service and I was wondering if it was an outage/maintenance or if it is on my end

things fixed? I’ve never had so many issues with one organization. @bell please take me back. I’m sorry I left you. 2/2

@Bell_Support do you only have one employee working or is your system complete garbage that I have to wait 2 hours only to be hung up on. @cogecohelps please service J0P1R0

@Bell I’m beyond frustrated. My modem had an error out of the blue today so I had no internet connection. I called tech support. Told me it was defective. Race to the store which is not close to get a new modem come home plugged it in, same error! 1 of 2

@Bell @Bell_Support when are we getting cross carrier RCS support?

@peggy_blair We have exactly the same problem in Dunrobin where five exists to all main nodes but no service to households. @bell

@Bell_Support Thank you, I luckily think fixed the issue but if it keeps happening I will be sure to do that

@aiishaba @Bell Crazy thats why we need other carriers, we deserve better customer service experience for the price we paying. Smh