Cogeco outages and service status in Ajax, Ontario

Problems in the last 24 hours in Ajax, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Ajax, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ajax, Ontario

The most recent Cogeco outage reports came from the following cities: Ajax, Scarborough, and Markham.

City	Problem Type	Report Time
Ajax	Internet	17 days ago
Scarborough	Internet	25 days ago
Markham	Total Blackout	2 months ago
Scarborough	Internet	2 months ago
Markham	Internet	2 months ago
Markham	Total Blackout	2 months ago

Community Discussion

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Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nilo (@TheDanilo) reported 1 minute ago

  @cogeco @cogecohelps Can u explain why my in-laws home was the only house on the street without service during the outage while their next door neighbours beside them and across the street with Cogeco had service???? Doesn’t make sense.

• 
  [EMT]² Emmett (@EMTsquared) reported 1 minute ago

  Cogeco is hands down the worst telecom monopoly in Canada. They pay employees poorly and charge exorbitant rates that rise every few months. **** the Competition Bureau, the Ontario labour minister, and **** this company.

• 
  Wendy Stafford (@WendyStafford14) reported 9 minutes ago

  @cogeco Not just Epico were impacted, my normal service was also. During the Grey Cup, screen would go completely black on numerous occasions, pixelated every 30 to 40 seconds. Tried calling tech support to no avail.Can you not handle the customer demand?

• 
  Peter Ratcliffe, forever Canadian 🇨🇦 (@PeterHRatcliffe) reported 10 minutes ago

  @cogecohelps wasting time trying to get to a customer service agent seems to be a normal part of the Cogeco Experience. We have periods of impossible to watch EPICO TV daily because of lack of bandwidth and signal drops. Will soon be going back to Bell Fibe unless we can ../2

• 
  Karen Favaro (@FavaroKaren) reported 15 minutes ago

  @cogecohelps you guys are a joke here in Belwood ON. 2 years of the shittiest service from @cogeco Time to switch back to @bell.ca

• 
  Erik Boivin (@tattooPeel) reported 19 minutes ago

  @cogeco What wrong with ur service its always disconnecting i cant even load a msg on X before i loose connection! tried to reach you via the internet but i loose my connection so What do i do exept calling and cancelling i pay for 1000 mb i get not even 150 mb and up load .4 mb!

• 
  Fonz (@Allittlefish) reported 20 minutes ago

  @robson_tri87484 @cogeco Same here. Wish they never brought this EPICO crap on. Sorry Cogeco but you went backwards. Talk to you soon.

• 
  Lynn (@LynnShughes7) reported 22 minutes ago

  @cogeco Is epico still down in the aldershot burlington area?

• 
  Therese (@theresemacdona6) reported 23 minutes ago

  @cogeco. Holy ****! They call me telling me I owe them money. Been with them for a little over a month. I have to tell them I’ll call them back. I check with my bank. Yes I paid 4 days ago. I call them back. They advise me to call them each time I pay from my bank account! 🙄

• 
  Frances (@franticlimbo) reported 26 minutes ago

  Sorry @cogeco but your customer service phone/chat/online totally sucks