Cogeco

Cogeco Outage Report in St. Catharines, Regional Municipality of Niagara, Ontario

No problems detected

If you are having issues, please submit a report below.

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in St. Catharines, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in St. Catharines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in St. Catharines, Regional Municipality of Niagara, Ontario 12/28/2025 13:00

At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. TV (40%)

    TV (40%)

  2. Internet (39%)

    Internet (39%)

  3. E-mail (10%)

    E-mail (10%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near St. Catharines, Regional Municipality of Niagara, Ontario

The most recent Cogeco outage reports came from the following cities: St. Catharines, Fonthill, Niagara Falls, Thorold and Niagara-on-the-Lake.

Loading map, please wait...
City Problem Type Report Time
CanadaSt. Catharines TV
CanadaFonthill TV
CanadaNiagara Falls Internet
CanadaNiagara Falls TV
CanadaSt. Catharines TV
CanadaFonthill E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports Near St. Catharines, Ontario

Latest outage, problems and issue reports in St. Catharines and nearby locations:

  • LynNottingham lyn nottingham (@LynNottingham) reported from Thorold South, Ontario

    @cogeco This issue is still not resolved. Again today , like the last 3 days, no WiFi service. Uggghhhhh

  • jill_lr Jill 💫 (@jill_lr) reported from Niagara Falls South, Ontario

    If you work from home, do yourself a favour and never get @cogeco. It’s impossible to work from home if your router is never “online”. @cogecohelps

  • tamduncan Tammy Duncan (@tamduncan) reported from St. Catharines, Ontario

    @cogeco How on earth does one contact your non-Customer Service??? Busy signal for four hours after speaking to someone who transferred and disconnected me???

  • dragon_hombre DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario

    @cogeco @cogecohelps I'm very unhappy with the services and the customer service/support. There is no number to call. All are disconnected.(taking people for fools you give them the number from the website and the number doesn't work) BAD Service in looking for another provider

  • ohrigeeta iFLyS🅾️lO (@ohrigeeta) reported from St. Catharines, Ontario

    @cogeco down again???

  • littletonstc Lori Littleton (@littletonstc) reported from St. Catharines, Ontario

    @cogecohelps @cogeco Up your end of the “contract” by providing the service I have apparently been locked into. Additionally, I have been on the line for 45 minutes and I am now getting a $5 credit — for 4 days of interrupted internet.

  • dragon_hombre DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario

    @cogeco what is going on with the internet and what is going ? Your contact and support is not working your phone number is BUSY and I pay for services this is not provided

  • dcrocock Don Crocock (@dcrocock) reported from St. Catharines, Ontario

    C’mon @cogeco get your **** together! Second major internet outage in southern Ontario in 3 days. WTF?!?

  • velango Elango Vanangamudi (@velango) reported from Niagara Falls South, Ontario

    @cogeco Internet service outage at High St, Niagara falls. I work from home. ETA please. Thanks.

  • littletonstc Lori Littleton (@littletonstc) reported from St. Catharines, Ontario

    Dearest @cogeco, why is the internet not working? #pleasefixit #3kidsonclasses #tryingtowork

  • MrJMe MrJMe (@MrJMe) reported from Niagara Falls South, Ontario

    @cogecohelps where can I find information on Cogeco’s new service epico?

  • daveschulz Dave Schulz (@daveschulz) reported from Pelham Centre, Ontario

    If your #Cogeco in Ontario is out, set your router to DSN 8.8.8.8 with secondary 8.8.4.4 until they fix their DNS.

  • geordie_plastic Plastic Geordie (@geordie_plastic) reported from Pelham Centre, Ontario

    @cogeco any idea of when today's issues will be sorted? Like many I rely on a reliable internet connection to be able to work. This is the second time this week this had happened to me and it is preventing me from doing my job.

  • HINiagaraHostel HI-Niagara Falls (@HINiagaraHostel) reported from Niagara Falls South, Ontario

    @cogeco Is cogeco busy? We report our 2 lines since yesterday and they tell us today from 8 am to 5 pm we would have someone checking the problem. Well it’s past 5 and nobody came to help us. Do you have too much work?

  • sharonne_young Sharonne Young (@sharonne_young) reported from St. Catharines, Ontario

    Cogeco sucks

  • MrJMe MrJMe (@MrJMe) reported from Niagara Falls South, Ontario

    @cogecohelps hello. I heard of a new service from cogeco called epico. I can’t find any info on this anywhere. Can you tell me more about it?

  • Hodgy1414 Hodgy (@Hodgy1414) reported from Thorold South, Ontario

    Hey @cogecohelps @cogeco. New customer here. Why was I promised/paying for 1 Gig internet speed when I'm barely getting 5 mbps? I've reset modem and tv box at least 5 times in 2 days. Bell Fibe didn't even break a sweat to get 50+ mbps. #unacceptable

  • nlavoie42 Nathalie Lavoie (@nlavoie42) reported from Niagara Falls South, Ontario

    @cogeco having issue with the internet again. Any outage in Niagara? Also is there a way to reset the tv channel so they stop cutting ? ( watching TV and the show keeps cutting and it’s doing this on all my channels

  • dayloro Dayna Janzen (@dayloro) reported from Niagara Falls South, Ontario

    @cogecohelps Hi there Cogeco, is there internet issues in Niagara Falls? Reset my modem and still no internet for the last 20-30 mins. Any known outages?

  • cleanturfcanada Clean Turf Canada (@cleanturfcanada) reported from St. Catharines, Ontario

    @cogeco @cogecohelps you are down again!!! Why can’t you get this fixed

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • PoodlesLLC AstraPfizered HannaH Dog🇨🇦🏳️‍🌈😷 (@PoodlesLLC) reported

    @JamesHozer @startca Cogeco is having issues related to power failure. 🙄 Start uses their infrastructure..

  • RenfrewCntyScan RenfrewCountyScanner/PoliceScanner.ca (@RenfrewCntyScan) reported

    We are currently experiencing intermittent issues with Cogeco yet again. Likely the wind. Sorry all.

  • FUSl0N *fusion* (@FUSl0N) reported

    @NoMansion_RL I called the company @cogeco to see but it says they are gonna be installing it eventually but no tech support gave me a official date :/

  • Karens_Red_Pony Ms Kaz Peters🇨🇦Liberal•RBG•#NeverForgetThe14💔 (@Karens_Red_Pony) reported

    @pjp195501 @ddale8 Never Shaw. Cogeco is better, as much as they tick me off sometimes, but never Wightman.

  • mistermetser Alon Metser (@mistermetser) reported

    @cogeco @cogecohelps another outage - 2 in 4 days…no a good sign for a new customer …

  • AnttiUp |||◼|| ₦3Ɽ0₮1₵₳ ◼|||◼ | (@AnttiUp) reported

    Such lies. Spoke to a tech @cogeco at 10:30pm & I asked, "How bad WAS the wind storm there", he said he was answering the call from #Windsor & he stalled as he stuttered "No, not bad". Considering the automated message while waiting I’d say it was 9 AM in India. #cogeco #ONStorm

  • dust_the_bust Dustin Switzer (@dust_the_bust) reported

    @cogecohelps I woke up to a text from Cogeco saying you fixed an issue with my modem. Now it doesn't power on.

  • cedwardssxo Christine♡ (@cedwardssxo) reported

    Anyone else's internet out/not working?? #cogeco #cogecooutages @cogeco @cogecohelps

  • tokisuno lookas (@tokisuno) reported

    @cogeco why do u guys sell modems with faulty chipsets, and then not allow customers to change modems. intel puma cpus are known for being **** and it's the only thing u offer. i cant ******* win with canadian isps dude i just wanna play melee.

  • TheAsianAntics SENT HOOK (@TheAsianAntics) reported

    amazing ******* match that was utterly ruined by absolutely HORRENDOUS cogeco connection. 8 ******* TIMES THE TV RESTARTED WHAT ******** EPICO. bout to drop the whole provider over this horse ****. ******* MISERABLE. good job hangman n bryan. **** cogeco. #AEWDynamite