Cogeco Outage Report in St. Catharines, Regional Municipality of Niagara, Ontario
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The latest reports from users having issues in St. Catharines come from postal codes L2S.
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours in St. Catharines, Ontario
The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in St. Catharines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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Internet (56%)
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TV (22%)
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Wi-fi (8%)
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E-mail (7%)
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Total Blackout (5%)
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Phone (2%)
Live Outage Map Near St. Catharines, Regional Municipality of Niagara, Ontario
The most recent Cogeco outage reports came from the following cities: St. Catharines, Vineland Station and Fonthill.
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
TV | |
| Vineland Station |
Internet | |
| St. Catharines |
Internet | |
| St. Catharines |
Internet | |
| Fonthill |
TV | |
| St. Catharines |
Internet |
Community Discussion
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Cogeco Issues Reports Near St. Catharines, Ontario
Latest outage, problems and issue reports in St. Catharines and nearby locations:
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DragonHombre the Kingbeing
(@dragon_hombre) reported
from
Niagara Falls South, Ontario
@cogeco what is going on with the internet and what is going ? Your contact and support is not working your phone number is BUSY and I pay for services this is not provided
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HI-Niagara Falls
(@HINiagaraHostel) reported
from
Niagara Falls South, Ontario
@cogeco Is cogeco busy? We report our 2 lines since yesterday and they tell us today from 8 am to 5 pm we would have someone checking the problem. Well it’s past 5 and nobody came to help us. Do you have too much work?
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⚠️Niagara 411 News⚠️
(@Niagara_411) reported
from
St. Catharines, Ontario
@cogecohelps @cogeco did an amazing job getting out here so quick. They went over absolutely everything and finally found the problem. It’s now working better then ever. Thanks to JODI at customer service and my tech who will remain anonymous, AMAZING WORK!
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MrJMe
(@MrJMe) reported
from
Niagara Falls South, Ontario
@cogecohelps hello. I heard of a new service from cogeco called epico. I can’t find any info on this anywhere. Can you tell me more about it?
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Nathalie Lavoie
(@nlavoie42) reported
from
Niagara Falls South, Ontario
@cogeco having issue with the internet again. Any outage in Niagara? Also is there a way to reset the tv channel so they stop cutting ? ( watching TV and the show keeps cutting and it’s doing this on all my channels
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MrJMe
(@MrJMe) reported
from
Niagara Falls South, Ontario
@cogecohelps where can I find information on Cogeco’s new service epico?
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YMCA of Niagara
(@YMCANiagara) reported
from
St. Catharines, Ontario
Please be advised that our internet and cable television is currently out at the Walker Family YMCA. Cogeco is aware of the issue, although they anticipate they will not be able to restore service until tomorrow. We apologize for any inconvenience.
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lyn nottingham
(@LynNottingham) reported
from
Thorold South, Ontario
@cogeco This issue is still not resolved. Again today , like the last 3 days, no WiFi service. Uggghhhhh
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Plastic Geordie
(@geordie_plastic) reported
from
Pelham Centre, Ontario
@cogeco any idea of when today's issues will be sorted? Like many I rely on a reliable internet connection to be able to work. This is the second time this week this had happened to me and it is preventing me from doing my job.
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Don Crocock
(@dcrocock) reported
from
St. Catharines, Ontario
C’mon @cogeco get your **** together! Second major internet outage in southern Ontario in 3 days. WTF?!?
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Tammy Duncan
(@tamduncan) reported
from
St. Catharines, Ontario
@cogeco How on earth does one contact your non-Customer Service??? Busy signal for four hours after speaking to someone who transferred and disconnected me???
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DragonHombre the Kingbeing
(@dragon_hombre) reported
from
Niagara Falls South, Ontario
@cogeco @cogecohelps I'm very unhappy with the services and the customer service/support. There is no number to call. All are disconnected.(taking people for fools you give them the number from the website and the number doesn't work) BAD Service in looking for another provider
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⚠️Niagara 411 News⚠️
(@Niagara_411) reported
from
St. Catharines, Ontario
Major @cogecohelps service outage reported in St. Catharines (including mine). Power outages also reported in some areas. No ETA from Cogeco but they are aware of the problem.
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👑 Queen Mademoiselle Gigi 👑
(@Gillian2Point0) reported
from
St. Catharines, Ontario
COGECO WIFI IS DOWN (NORTH END ST CATS)
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Dave Schulz
(@daveschulz) reported
from
Pelham Centre, Ontario
If your #Cogeco in Ontario is out, set your router to DSN 8.8.8.8 with secondary 8.8.4.4 until they fix their DNS.
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Martin
(@martninblack63) reported
from
St. Catharines, Ontario
@cogeco Yes you did, thank you Sandra. I’m just a bit more bemused rather than amused by the situation where @canadaposthelps express mail service puts my package further away from me in a week, than from where it started!!!!
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⚠️Niagara 411 News⚠️
(@Niagara_411) reported
from
St. Catharines, Ontario
@cogecohelps @cogeco is up and down like a yo-yo 🪀 this afternoon. Down more then up though 😢
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Sylvia Bolle
(@SylviaBolle) reported
from
Thorold South, Ontario
People warned me about @cogeco told me I would be promised a great bundle offer but be billed the regular price. Sure enough. Got my first bill yesterday and there’s no promotion on it. Trust has already been broken.
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Martin
(@martninblack63) reported
from
St. Catharines, Ontario
@cogeco Wifi down in North St Catharines.....
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Remy Zanotto
(@remyzanotto) reported
from
St. Catharines, Ontario
@cogeco hey guys, is there an outage in South St. Catharines? #cogeco
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Ryan
(@LDHRYAN) reported
@cogecohelps @cogeco On the phone now again. It’s okay, customers are disposable to you. Current conversation on phone: ME: “I’m not paying for a service I can’t use, asking me to pay this is insane” YOUR REPRESENTATIVE: “Yes it is, that doesn’t seem to make sense” ??????????????
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grats
(@gratsx2) reported
@cogecohelps It cogeco down in halton hills
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robwbu
(@rcp982) reported
@cogecohelps Welp! Cogeco Helps was unable to get me tracking information that a modem has been sent, my internet contract starts tomorrow. If I don't receive one by then I will cancel the agreement under the 14 day satisfaction clause and seek service elsewhere. Will update thread tomorrow.
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Ryan
(@LDHRYAN) reported
@cogecohelps @cogeco Your customer service supervisors already told me nothing can be done and told me to go ahead and cancel if that’s what I want. I’m not paying 69.99$ for a service I haven’t used/ can’t use
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Jon
(@Jonsnow2929) reported
@cogecohelps And the cogeco website still says there's no reported outages. This is the problem with Canada's telecom oligopoly. You have no reason to improve things because there's 0 competition. The customer gets terrible overpriced service, while rogers, cogeco, bell get more money.
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MB27
(@BuccioniMichael) reported
@cogeco in all sincerity I have to say you are the worst company I have ever dealt with. Your epico and internet service is abysmal, only topped by your ‘customer service’.
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Russian Bot
(@Russian84520129) reported
Beware! I disconnected my @Cogeco service back in August. I followed instructions and mailed the modem back as per instructions During the move the receipt was misplaced Cogeco is now charging $127! Beware of the scam. Keep your Cogeco Receipts
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Social worker
(@liberatingfem) reported
Hi, our cable is working but not our wifi. That would mean it’s no longer a hydro issue but a Cogeco issue?
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Brian
(@impreza32) reported
@cogecohelps @dwyer93 @cogeco Outage in Milton?
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Ryan
(@LDHRYAN) reported
Been signed up with cogeco for 2.5 weeks, and in 2 weeks I will be moving on from them. @cogeco I truly wish the worst for this poverty company. Good luck.