Cogeco outages and service status in St. Catharines, Ontario

Problems in the last 24 hours in St. Catharines, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in St. Catharines, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near St. Catharines, Ontario

The most recent Cogeco outage reports came from the following cities: Thorold, and St. Catharines.

City	Problem Type	Report Time
Thorold	Internet	5 days ago
St. Catharines	Internet	7 days ago
St. Catharines	TV	12 days ago
St. Catharines	TV	21 days ago
St. Catharines	Internet	1 month ago
St. Catharines	Internet	3 months ago

Nearby cities with recent reports

Community Discussion

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Cogeco Issues Reports Near St. Catharines, Ontario

Latest outage, problems and issue reports in St. Catharines and nearby locations:

• 
  Sharonne Young (@sharonne_young) reported 10 seconds ago from St. Catharines, Ontario

  Cogeco sucks

• 
  Remy Zanotto (@remyzanotto) reported 59 seconds ago from St. Catharines, Ontario

  @cogeco hey guys, is there an outage in South St. Catharines? #cogeco

• 
  Sylvia Bolle (@SylviaBolle) reported 1 minute ago from Thorold South, Ontario

  People warned me about @cogeco told me I would be promised a great bundle offer but be billed the regular price. Sure enough. Got my first bill yesterday and there’s no promotion on it. Trust has already been broken.

• 
  MrJMe (@MrJMe) reported 2 minutes ago from Niagara Falls South, Ontario

  @cogecohelps where can I find information on Cogeco’s new service epico?

• 
  Martin (@martninblack63) reported 9 minutes ago from St. Catharines, Ontario

  @cogeco Wifi down in North St Catharines.....

• 
  Clean Turf Canada (@cleanturfcanada) reported 12 minutes ago from St. Catharines, Ontario

  @cogeco @cogecohelps you are down again!!! Why can’t you get this fixed

• 
  Martin (@martninblack63) reported 13 minutes ago from St. Catharines, Ontario

  @cogeco Yes you did, thank you Sandra. I’m just a bit more bemused rather than amused by the situation where @canadaposthelps express mail service puts my package further away from me in a week, than from where it started!!!!

• 
  ⚠️Niagara 411 News⚠️ (@Niagara_411) reported 13 minutes ago from St. Catharines, Ontario

  Major @cogecohelps service outage reported in St. Catharines (including mine). Power outages also reported in some areas. No ETA from Cogeco but they are aware of the problem.

• 
  HI-Niagara Falls (@HINiagaraHostel) reported 18 minutes ago from Niagara Falls South, Ontario

  @cogeco Is cogeco busy? We report our 2 lines since yesterday and they tell us today from 8 am to 5 pm we would have someone checking the problem. Well it’s past 5 and nobody came to help us. Do you have too much work?

• 
  DragonHombre the Kingbeing (@dragon_hombre) reported 21 minutes ago from Niagara Falls South, Ontario

  @cogeco @cogecohelps I'm very unhappy with the services and the customer service/support. There is no number to call. All are disconnected.(taking people for fools you give them the number from the website and the number doesn't work) BAD Service in looking for another provider

• 
  Lori Littleton (@littletonstc) reported 24 minutes ago from St. Catharines, Ontario

  Dearest @cogeco, why is the internet not working? #pleasefixit #3kidsonclasses #tryingtowork

• 
  DragonHombre the Kingbeing (@dragon_hombre) reported 24 minutes ago from Niagara Falls South, Ontario

  @cogeco what is going on with the internet and what is going ? Your contact and support is not working your phone number is BUSY and I pay for services this is not provided

• 
  YMCA of Niagara (@YMCANiagara) reported 31 minutes ago from St. Catharines, Ontario

  Please be advised that our internet and cable television is currently out at the Walker Family YMCA. Cogeco is aware of the issue, although they anticipate they will not be able to restore service until tomorrow. We apologize for any inconvenience.

• 
  lyn nottingham (@LynNottingham) reported 33 minutes ago from Thorold South, Ontario

  @cogeco This issue is still not resolved. Again today , like the last 3 days, no WiFi service. Uggghhhhh

• 
  Tammy Duncan (@tamduncan) reported 34 minutes ago from St. Catharines, Ontario

  @cogeco How on earth does one contact your non-Customer Service??? Busy signal for four hours after speaking to someone who transferred and disconnected me???

• 
  MrJMe (@MrJMe) reported 39 minutes ago from Niagara Falls South, Ontario

  @cogecohelps hello. I heard of a new service from cogeco called epico. I can’t find any info on this anywhere. Can you tell me more about it?

• 
  ⚠️Niagara 411 News⚠️ (@Niagara_411) reported 39 minutes ago from St. Catharines, Ontario

  @cogecohelps @cogeco is up and down like a yo-yo 🪀 this afternoon. Down more then up though 😢

• 
  Nathalie Lavoie (@nlavoie42) reported 39 minutes ago from Niagara Falls South, Ontario

  @cogeco having issue with the internet again. Any outage in Niagara? Also is there a way to reset the tv channel so they stop cutting ? ( watching TV and the show keeps cutting and it’s doing this on all my channels

• 
  Dave Schulz (@daveschulz) reported 42 minutes ago from Pelham Centre, Ontario

  If your #Cogeco in Ontario is out, set your router to DSN 8.8.8.8 with secondary 8.8.4.4 until they fix their DNS.

• 
  Hodgy (@Hodgy1414) reported 45 minutes ago from Thorold South, Ontario

  Hey @cogecohelps @cogeco. New customer here. Why was I promised/paying for 1 Gig internet speed when I'm barely getting 5 mbps? I've reset modem and tv box at least 5 times in 2 days. Bell Fibe didn't even break a sweat to get 50+ mbps. #unacceptable

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Amanda (@Amanda90097805) reported 8 minutes ago

  @cogeco There way to many of it going around I was with TD Bank got fraud so many times block people and all fr company that I did know or no account with the company TD have stand behide company not the person with TD you would think they would stand with us but no they never did

• 
  Giodoc (@dongiodoc) reported 10 minutes ago

  The only Idiot that put fiber on the air. It needs to go underground like power cables. @cogeco

• 
  Some might say… (@paulbeit) reported 12 minutes ago

  @Critter_Paths @RebelNewsOnline Oh gosh…ya…I’ve been doing this for 30 years…building switching centers, to central offices/and now Data Centers and supporting/installing/upgrading/planning/budgeting/building these projects and all the “wires” on poles, towers and in holes - all over 🇨🇦. Built networks for Bell, Roger’s, Telus, Cogeco, Videotron, Eastlink, SaskTel, NRBN, NFTC, C3Telecon, Sogetel……I can go on. Here is the scoop on Data Centers. Yes, DC’s take a ton of energy in the form of electricity and some “do” water. Not all are built the same. For context a simple (small) 50,000 square foot DC - can provide service to approximately 30M people globally again on today’s AI standards. This DC, again for example, can create over 3 to 7m in tax revenue per year for any community (and way more for the feds could get some DST from the 🌎. So this DC, for context, sits in a Dollar Store size building……and delivers a huge boost to the locals….to build that they employed over 200 part time and now hire 50 people to manage it daily…the 200 that built this, build the next - a team a crew, and they get way more $ after every gig….talk to me….I fly around talking about this. I think we have a better job to do in communicating the overall business, environment, economic, and social aspects of them….I have work to do….but Canada is cold, has a ton of land, resources, and a ton of access to global fiber connectivity. If not, I’ll install it with all my friends 👍🇨🇦👍

• 
  Bob Loblaw (@Avocado26430508) reported 16 minutes ago

  @cogecohelps Absolutely no help in dm either. Phone disconnected after an hour of waiting for customer service. My 84 year old mother is now crying and beyond frustrated to see if her service has been canceled. Ask for a phone call cogeco wont do it. She was with cogeco 39yrs

• 
  Blair (@blairs1) reported 18 minutes ago

  @cogeco appreciate you trying to get my business back but don’t think sending your door to door sales people out with the worst air quality is the way to go. Cc: @cogecohelps

• 
  Norm (@quietlybless) reported 18 minutes ago

  @cogeco down now 36 hours. Internet down but cogeco says, "having an issue go to cogeco online" . How idiotic. Requested technical support(#5) but after 3 minute message..." customer service is closed" with a quick hang up. No cs during outage??? @crtc

• 
  justatroll (@wil56379) reported 20 minutes ago

  @cogeco is there an outage in Brights Grove Ontario N0N1C0

• 
  Jessca (@Enna_Acssej) reported 20 minutes ago

  @YYZ2YGK @cogeco Well...I don't think they chose it? I mean who knows I guess! But it's still not a good service. I have had the worst experience with them and more outtages than I ever had with bell fibe. I switched because bell got crazy pricey but **** it's worth it at this point.

• 
  @RGBAtlantica (@RGBAtlantica) reported 21 minutes ago

  @cogeco @cogecohelps has to be the worst internet provider in Canada, for weeks, pixels and sound cuts out, don't bother calling them, they never fix it. @CRTCeng

• 
  Scott Miller 🇨🇦 (@Prophet12_ca) reported 25 minutes ago

  Is #cogeco down right now? When will it be back up? Any reports?