Cogeco Outage Report in St. Catharines, Regional Municipality of Niagara, Ontario
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The latest reports from users having issues in St. Catharines come from postal codes L2S, L2M, L2N and L2R.
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours in St. Catharines, Ontario
The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in St. Catharines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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Internet (40%)
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TV (40%)
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E-mail (9%)
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Wi-fi (6%)
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Total Blackout (4%)
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Phone (2%)
Live Outage Map Near St. Catharines, Regional Municipality of Niagara, Ontario
The most recent Cogeco outage reports came from the following cities: St. Catharines, Fonthill, Niagara Falls, Thorold and Niagara-on-the-Lake.
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
TV | |
| Fonthill |
TV | |
| Niagara Falls |
Internet | |
| Niagara Falls |
TV | |
| St. Catharines |
TV | |
| Fonthill |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Cogeco Issues Reports Near St. Catharines, Ontario
Latest outage, problems and issue reports in St. Catharines and nearby locations:
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DragonHombre the Kingbeing
(@dragon_hombre) reported
from
Niagara Falls South, Ontario
@cogeco @cogecohelps I'm very unhappy with the services and the customer service/support. There is no number to call. All are disconnected.(taking people for fools you give them the number from the website and the number doesn't work) BAD Service in looking for another provider
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Clean Turf Canada
(@cleanturfcanada) reported
from
St. Catharines, Ontario
@cogeco @cogecohelps you are down again!!! Why can’t you get this fixed
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Sharonne Young
(@sharonne_young) reported
from
St. Catharines, Ontario
Cogeco sucks
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iFLyS🅾️lO
(@ohrigeeta) reported
from
St. Catharines, Ontario
@cogeco down again???
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Don Crocock
(@dcrocock) reported
from
St. Catharines, Ontario
C’mon @cogeco get your **** together! Second major internet outage in southern Ontario in 3 days. WTF?!?
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Nathalie Lavoie
(@nlavoie42) reported
from
Niagara Falls South, Ontario
@cogeco having issue with the internet again. Any outage in Niagara? Also is there a way to reset the tv channel so they stop cutting ? ( watching TV and the show keeps cutting and it’s doing this on all my channels
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Elango Vanangamudi
(@velango) reported
from
Niagara Falls South, Ontario
@cogeco Internet service outage at High St, Niagara falls. I work from home. ETA please. Thanks.
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Steph
(@officialstephhx) reported
from
St. Catharines, Ontario
@cogecohelps @cogeco is it your policy to request payment for service even after debt is settled? I’m genuinely confused why I need to pay more money to obtain service after past debt was settled. I have the signed letter showing settlement. No agent can seem to provide me proof!
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DragonHombre the Kingbeing
(@dragon_hombre) reported
from
Niagara Falls South, Ontario
@cogeco what is going on with the internet and what is going ? Your contact and support is not working your phone number is BUSY and I pay for services this is not provided
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Lori Littleton
(@littletonstc) reported
from
St. Catharines, Ontario
Dearest @cogeco, why is the internet not working? #pleasefixit #3kidsonclasses #tryingtowork
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Dave Schulz
(@daveschulz) reported
from
Pelham Centre, Ontario
If your #Cogeco in Ontario is out, set your router to DSN 8.8.8.8 with secondary 8.8.4.4 until they fix their DNS.
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Tammy Duncan
(@tamduncan) reported
from
St. Catharines, Ontario
@cogeco How on earth does one contact your non-Customer Service??? Busy signal for four hours after speaking to someone who transferred and disconnected me???
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MrJMe
(@MrJMe) reported
from
Niagara Falls South, Ontario
@cogecohelps where can I find information on Cogeco’s new service epico?
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Jill 💫
(@jill_lr) reported
from
Niagara Falls South, Ontario
If you work from home, do yourself a favour and never get @cogeco. It’s impossible to work from home if your router is never “online”. @cogecohelps
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Dayna Janzen
(@dayloro) reported
from
Niagara Falls South, Ontario
@cogecohelps Hi there Cogeco, is there internet issues in Niagara Falls? Reset my modem and still no internet for the last 20-30 mins. Any known outages?
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Lori Littleton
(@littletonstc) reported
from
St. Catharines, Ontario
@cogecohelps @cogeco Up your end of the “contract” by providing the service I have apparently been locked into. Additionally, I have been on the line for 45 minutes and I am now getting a $5 credit — for 4 days of interrupted internet.
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lyn nottingham
(@LynNottingham) reported
from
Thorold South, Ontario
@cogeco This issue is still not resolved. Again today , like the last 3 days, no WiFi service. Uggghhhhh
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Hodgy
(@Hodgy1414) reported
from
Thorold South, Ontario
Hey @cogecohelps @cogeco. New customer here. Why was I promised/paying for 1 Gig internet speed when I'm barely getting 5 mbps? I've reset modem and tv box at least 5 times in 2 days. Bell Fibe didn't even break a sweat to get 50+ mbps. #unacceptable
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Plastic Geordie
(@geordie_plastic) reported
from
Pelham Centre, Ontario
@cogeco any idea of when today's issues will be sorted? Like many I rely on a reliable internet connection to be able to work. This is the second time this week this had happened to me and it is preventing me from doing my job.
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Nishant
(@nishantvatsal) reported
from
Niagara-on-the-Lake, Ontario
@cogecohelps In the list of Wi-Fi connections nearby, on my phone, I could see other people’s cogeco networks, so does that mean the issue could be just with my house?
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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GreatGazoo
(@__GREATGAZOO) reported
@cogeco I have a tech coming to my house as we take possession. I assume it's a Coaxial cable that is brought from an existing buried line. A modem is attached, perhaps to be located in the garage or service panel or? From that modem is there an ethernet output and/or Coaxial? /2
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Sgk
(@mammak77) reported
Cogeco down in St. Catharines again? @cogecohelps
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PatrickKinsie
(@PatrickKinsie) reported
@cogeco @cogecohelps a Cogeco Tech 'Supervisor' just confirmed that our perpetual internet issue is congestion in the neighbourhood - no resolution timing - minimum "months". Cogeco has oversold their capacity, and customers just need to suck it up. Unbelievable
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(((W)))arrender 🇨🇦🌍🏳🌈✡☮🍸 BLM✊🏿
(@Warrender) reported
@JonJurmain Are you or those clients with Cogeco? *I* got blacklisted by Cogeco out of the blue as a spammer several weeks ago. I rarely even send out CC emails much less lists. It resolved after I complained but they never notified me; I had to keep sending tests out.
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Cogeco
(@cogecohelps) reported
@jennickee Good morning, I'm so sorry that you have been having these issues lately. Have you spoken to our tech team about your concerns? They can be reached at 1-855-542-2805 and troubleshoot live with you so that we can get this fixed ASAP. Thank you, Amy Cogeco
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J
(@jennickee) reported
@cogecohelps what is going on with cogeco internet these days? Ive had more internet issues in the last year than in the last 15 years I’ve been with cogeco! Outages, slow speed. And now no tv either because of epico
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Lisbeth Fernandez
(@lisbethfz) reported
@cogecohelps @monkeymomma76 I just received a text from Cogeco, there's a problem in Oakville with telephone, television and Internet service
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PatrickKinsie
(@PatrickKinsie) reported
@cogecohelps Sandra, I’m a 15 year customer and no one else in Canada has my name. Look me up and you will see many, many notes and ‘tickets’. Do some homework and you DM me what Cogeco intends to do to provide the services I am paying for. I have spent enough of my time already. Your turn
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Foam Follower
(@geoFoamFollower) reported
@cogeco for the last couple of weeks CNN has been a LOT louder than all the other channels. why? can you fix that?
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Marlene
(@MarleneWestfal4) reported
@TKL5555 @cathy_qb @losinghopein No one believes me that Cogeco signed me up once for $10/month for their basic cable b/c the marketing agent knew how bad it is to be on Ontario Works. Anyone on ODSP pending has to live on $200 a month for however long it takes to approve the application. 7 months? Longer?