1. Home
  2. ❯
  3. Companies
  4. ❯
  5. Cogeco
  6. ❯
  7. St. Catharines, Ontario
Cogeco

Cogeco Outage Report in St. Catharines, Regional Municipality of Niagara, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in St. Catharines come from postal codes L2M, L2R and L2N.

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Report Report a Problem

Problems in the last 24 hours in St. Catharines, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in St. Catharines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in St. Catharines, Regional Municipality of Niagara, Ontario 05/30/2023 22:35

May 30: Problems at Cogeco

Cogeco is having issues since 10:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  • Internet 61.37% Internet
  • TV 18.92% TV
  • Wi-fi 7.65% Wi-fi
  • Total Blackout 5.20% Total Blackout
  • E-mail 4.90% E-mail
  • Phone 1.96% Phone

Live Outage Map Near St. Catharines, Regional Municipality of Niagara, Ontario

The most recent Cogeco outage reports came from the following cities: St. Catharines, Niagara Falls, Thorold and Fonthill.

Loading map, please wait...
CanadaSt. Catharines TV
CanadaNiagara Falls TV
CanadaNiagara Falls Internet
CanadaThorold TV
CanadaSt. Catharines Phone
CanadaNiagara Falls TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Cogeco Issues Reports Near St. Catharines, Ontario

Latest outage, problems and issue reports in St. Catharines and nearby locations:
  • velango Elango Vanangamudi (@velango) reported from Niagara Falls South, Ontario

    @cogeco Internet service outage at High St, Niagara falls. I work from home. ETA please. Thanks.

  • daveschulz Dave Schulz (@daveschulz) reported from Pelham Centre, Ontario

    If your #Cogeco in Ontario is out, set your router to DSN 8.8.8.8 with secondary 8.8.4.4 until they fix their DNS.

  • dcrocock Don Crocock (@dcrocock) reported from St. Catharines, Ontario

    C’mon @cogeco get your **** together! Second major internet outage in southern Ontario in 3 days. WTF?!?

  • tamduncan Tammy Duncan (@tamduncan) reported from St. Catharines, Ontario

    @cogeco How on earth does one contact your non-Customer Service??? Busy signal for four hours after speaking to someone who transferred and disconnected me???

  • MrJMe MrJMe (@MrJMe) reported from Niagara Falls South, Ontario

    @cogecohelps where can I find information on Cogeco’s new service epico?

  • LynNottingham lyn nottingham (@LynNottingham) reported from Thorold South, Ontario

    @cogeco This issue is still not resolved. Again today , like the last 3 days, no WiFi service. Uggghhhhh

  • dragon_hombre DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario

    @cogeco @cogecohelps I'm very unhappy with the services and the customer service/support. There is no number to call. All are disconnected.(taking people for fools you give them the number from the website and the number doesn't work) BAD Service in looking for another provider

  • dragon_hombre DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario

    @cogeco what is going on with the internet and what is going ? Your contact and support is not working your phone number is BUSY and I pay for services this is not provided

  • officialstephhx Steph (@officialstephhx) reported from St. Catharines, Ontario

    @cogecohelps @cogeco is it your policy to request payment for service even after debt is settled? I’m genuinely confused why I need to pay more money to obtain service after past debt was settled. I have the signed letter showing settlement. No agent can seem to provide me proof!

  • jill_lr Jill 💫 (@jill_lr) reported from Niagara Falls South, Ontario

    If you work from home, do yourself a favour and never get @cogeco. It’s impossible to work from home if your router is never “online”. @cogecohelps

  • Hodgy1414 Hodgy (@Hodgy1414) reported from Thorold South, Ontario

    Hey @cogecohelps @cogeco. New customer here. Why was I promised/paying for 1 Gig internet speed when I'm barely getting 5 mbps? I've reset modem and tv box at least 5 times in 2 days. Bell Fibe didn't even break a sweat to get 50+ mbps. #unacceptable

  • cleanturfcanada Clean Turf Canada (@cleanturfcanada) reported from St. Catharines, Ontario

    @cogeco @cogecohelps you are down again!!! Why can’t you get this fixed

  • sharonne_young Sharonne Young (@sharonne_young) reported from St. Catharines, Ontario

    Cogeco sucks

  • geordie_plastic Plastic Geordie (@geordie_plastic) reported from Pelham Centre, Ontario

    @cogeco any idea of when today's issues will be sorted? Like many I rely on a reliable internet connection to be able to work. This is the second time this week this had happened to me and it is preventing me from doing my job.

  • littletonstc Lori Littleton (@littletonstc) reported from St. Catharines, Ontario

    @cogecohelps @cogeco Up your end of the “contract” by providing the service I have apparently been locked into. Additionally, I have been on the line for 45 minutes and I am now getting a $5 credit — for 4 days of interrupted internet.

  • nishantvatsal Nishant (@nishantvatsal) reported from Niagara-on-the-Lake, Ontario

    @cogecohelps In the list of Wi-Fi connections nearby, on my phone, I could see other people’s cogeco networks, so does that mean the issue could be just with my house?

  • dayloro Dayna Janzen (@dayloro) reported from Niagara Falls South, Ontario

    @cogecohelps Hi there Cogeco, is there internet issues in Niagara Falls? Reset my modem and still no internet for the last 20-30 mins. Any known outages?

  • nlavoie42 Nathalie Lavoie (@nlavoie42) reported from Niagara Falls South, Ontario

    @cogeco having issue with the internet again. Any outage in Niagara? Also is there a way to reset the tv channel so they stop cutting ? ( watching TV and the show keeps cutting and it’s doing this on all my channels

  • ohrigeeta iFLyS🅾️lO (@ohrigeeta) reported from St. Catharines, Ontario

    @cogeco down again???

  • littletonstc Lori Littleton (@littletonstc) reported from St. Catharines, Ontario

    Dearest @cogeco, why is the internet not working? #pleasefixit #3kidsonclasses #tryingtowork

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:
  • CANVoice2021 Voice2021 (@CANVoice2021) reported

    Anyone else having issues with CTVNews Channel on Cogeco freezing every few minutes? @cogeco @cogecohelps

  • pnikita13 Pat Nikita (@pnikita13) reported

    @cogeco Paying for a Gig service and still getting 16-18MB, what a joke. There is an outage or work going on every day. When does this become unacceptable?

  • mrselliott2019 Amanda Elliott (@mrselliott2019) reported

    @garry_levere @cogecohelps @cogeco I spoke to them yesterday and they told me it’s because a third-party company who provides IP addresses cannot keep up with the workload that they get from Cogeco bell and Rogers. And apparently Stoney Creek and Niagara are the worst

  • Momto23 Momto2 (@Momto23) reported

    Our street has many houses that use @cogeco. When it goes down we all go down - we have a group chat. Its clearly a @cogeco issue - please fix stability in SE Oakville! Its on and off constantly almost daily!

  • Edina87 Edina (@Edina87) reported

    Really Cogeco??? ANOTHER outage??? Only the TV this time, though. Thankfully I still have internet so I can work... but come on, 3rd time in a week???

  • protEkta Ekta (@protEkta) reported

    .@cogeco @cogecohelps it would be nice to go one week without service issues. #hamont

  • elifozgecanhiz Elif Ozgecan Hız (@elifozgecanhiz) reported

    well done to my internet service for handling that as it's not the most stable. @cogeco 🙌🏻

  • leicester_nell Neelam (@leicester_nell) reported

    @KevinCeli1 @cogeco We switched from bell about 18 months ago for the savings of over $100 a month . Bell had no service issues . Now we need decent internet for the kids schooling . Might have to switch back .

  • writermiker Mike Thomas (@writermiker) reported

    @SandraPupatello @cogeco Damn straight. My 89 year old mother-in-law doesn't even have the internet @cogeco

  • AccessHubQU Accessibility Hub (@AccessHubQU) reported

    @KeithMcWhirter @MapleDan1 @MIHomeYGK give it a minute. My speed is down to 0.4mbps...paying for 40mbps. Already complaints of cogeco outages out there this morning.