Cogeco outages and service status in St. Catharines, Ontario
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Full Outage Map
- Cogeco generated 0 outage signals in the last 24 hours around St. Catharines, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
The latest reports from users having issues in St. Catharines come from postal codes L2N .
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Problems in the last 24 hours in St. Catharines, Ontario
The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in St. Catharines, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near St. Catharines, Ontario
The most recent Cogeco outage reports came from the following cities: St. Catharines, Niagara-on-the-Lake, and Niagara Falls.
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines
|
Internet | 30 days ago |
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Niagara-on-the-Lake
|
TV | 1 month ago |
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Niagara Falls
|
TV | 1 month ago |
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St. Catharines
|
TV | 2 months ago |
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St. Catharines
|
TV | 2 months ago |
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Niagara Falls
|
Internet | 3 months ago |
Community Discussion
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Cogeco Issues Reports Near St. Catharines, Ontario
Latest outage, problems and issue reports in St. Catharines and nearby locations:
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Nathalie Lavoie (@nlavoie42) reported from Niagara Falls South, Ontario@cogeco having issue with the internet again. Any outage in Niagara? Also is there a way to reset the tv channel so they stop cutting ? ( watching TV and the show keeps cutting and it’s doing this on all my channels
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MrJMe (@MrJMe) reported from Niagara Falls South, Ontario@cogecohelps where can I find information on Cogeco’s new service epico?
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Lori Littleton (@littletonstc) reported from St. Catharines, Ontario@cogecohelps @cogeco Up your end of the “contract” by providing the service I have apparently been locked into. Additionally, I have been on the line for 45 minutes and I am now getting a $5 credit — for 4 days of interrupted internet.
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⚠️Niagara 411 News⚠️ (@Niagara_411) reported from St. Catharines, Ontario@cogecohelps @cogeco did an amazing job getting out here so quick. They went over absolutely everything and finally found the problem. It’s now working better then ever. Thanks to JODI at customer service and my tech who will remain anonymous, AMAZING WORK!
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YMCA of Niagara (@YMCANiagara) reported from St. Catharines, OntarioPlease be advised that our internet and cable television is currently out at the Walker Family YMCA. Cogeco is aware of the issue, although they anticipate they will not be able to restore service until tomorrow. We apologize for any inconvenience.
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Sylvia Bolle (@SylviaBolle) reported from Thorold South, OntarioPeople warned me about @cogeco told me I would be promised a great bundle offer but be billed the regular price. Sure enough. Got my first bill yesterday and there’s no promotion on it. Trust has already been broken.
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DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario@cogeco @cogecohelps I'm very unhappy with the services and the customer service/support. There is no number to call. All are disconnected.(taking people for fools you give them the number from the website and the number doesn't work) BAD Service in looking for another provider
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Jill 💫 (@jill_lr) reported from Niagara Falls South, OntarioIf you work from home, do yourself a favour and never get @cogeco. It’s impossible to work from home if your router is never “online”. @cogecohelps
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Steph (@officialstephhx) reported from St. Catharines, Ontario@cogecohelps @cogeco is it your policy to request payment for service even after debt is settled? I’m genuinely confused why I need to pay more money to obtain service after past debt was settled. I have the signed letter showing settlement. No agent can seem to provide me proof!
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Dayna Janzen (@dayloro) reported from Niagara Falls South, Ontario@cogecohelps Hi there Cogeco, is there internet issues in Niagara Falls? Reset my modem and still no internet for the last 20-30 mins. Any known outages?
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Clean Turf Canada (@cleanturfcanada) reported from St. Catharines, Ontario@cogeco @cogecohelps you are down again!!! Why can’t you get this fixed
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Martin (@martninblack63) reported from St. Catharines, Ontario@cogeco Yes you did, thank you Sandra. I’m just a bit more bemused rather than amused by the situation where @canadaposthelps express mail service puts my package further away from me in a week, than from where it started!!!!
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Roland Gaudet (@Rolbear1975) reported from St. Catharines, Ontario@cogeco I was wondering why i have No Phone No TV and No Internet...are you guys experiencing problems due to the wind storm in St. Catharines
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Don Crocock (@dcrocock) reported from St. Catharines, OntarioC’mon @cogeco get your **** together! Second major internet outage in southern Ontario in 3 days. WTF?!?
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👑 Queen Mademoiselle Gigi 👑 (@Gillian2Point0) reported from St. Catharines, OntarioCOGECO WIFI IS DOWN (NORTH END ST CATS)
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⚠️Niagara 411 News⚠️ (@Niagara_411) reported from St. Catharines, OntarioMajor @cogecohelps service outage reported in St. Catharines (including mine). Power outages also reported in some areas. No ETA from Cogeco but they are aware of the problem.
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DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario@cogeco what is going on with the internet and what is going ? Your contact and support is not working your phone number is BUSY and I pay for services this is not provided
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lyn nottingham (@LynNottingham) reported from Thorold South, Ontario@cogeco This issue is still not resolved. Again today , like the last 3 days, no WiFi service. Uggghhhhh
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Dave Schulz (@daveschulz) reported from Pelham Centre, OntarioIf your #Cogeco in Ontario is out, set your router to DSN 8.8.8.8 with secondary 8.8.4.4 until they fix their DNS.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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RealStevenJames (@RealStevieJames) reported@cogeco your support system has to be one of the worst. I have no internet to complete my work. I’ve spend an hour and half troubleshooting and trying to call. I was disconnected 2 times so I used to app to speak with support on there. Lucky me, that convo dropped too. Call me!
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St. Mo🇺🇦🌻☮️🙏 (@saintmo12) reported@peggy_blair @FireAndIce48 I feel exactly the same way. Cogeco the exact same bs! It infuriates me. My mother's bill in one year went up 89%! I refuse to pay for cable, I have antenna tv, use locally owned internet provider with awesome service & a streaming service. These companies don't care about you.
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pirangi13 (@shanupirangi) reported@cogeco @cogecohelps Cogeco customer care is so hopeless, it has a 1000 options to select and once you somehow by pass to get to an agent they say reset modem and hang up via automated voice. Seriously!! I’ve had no internet since a day now and no one cares!
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Shan Kumar 🇨🇦🍁🇨🇦 (@rraj2k12) reported@cogecohelps Once I opened a ticket and Cogeco recognized the outage, they resolved it. But, your support should not have waited for a customer to convince you of an outage in your own network. Aren't you monitoring your network for outages and impact 24/7 ?
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The Terrible Hook (@TheTerribleHook) reported@cogecohelps I don't let anyone push me around but I push back with a custom-made style that's "Deadpool meets Downton Abbey", Jodi. I even have a service award for it. #Cogeco
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LynRandom1965🇨🇦 (@LynRandom1965) reported@MulbearA @CTVNews THIS THIS THIS @cogeco does the same thing. They let you think you're locking in the price on a 2 year contract then when they raise your bill they THEN tell you it's the promotion you locked in. No competition & the CRTC allows these deceitful ******* to get away with this ****.
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Katie Taylor (@Jolayne75) reportedCogeco is GARBAGE
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DM (@RayzorLeafs22) reportedLately, my Cogeco tv channels have been saying This channel will resume shortly, but they never do. What’s going on Cogeco? I am very dissatisfied with the service I have been getting. #cogecohelps
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nima hojjati (@nimahojjati) reported@cogeco don’t ever waste your money! They’re a fraud company. They won’t even let you cancel the service or answer the phone!! 💩
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Griff0n (@_griff0n) reportedI helped my parents switch internet away from @cogeco because of the slow upload speed. Fifty megabits per second upload is slow. Seven months after switching to a competitor, a contracted technician with no signage on his van was rude and cut my father's two coaxial cables outside instead of unscrewing theirs and left almost a meter of coaxial on the line at the road. A month later, two Cogeco sales men showed up at supper time were audibly annoyed while asking why we switched to a competitor and offered "the highest speed" and did not want to say if the upload speed is close to a thousand megabits per second.