Cogeco Outage Report in St. Catharines, Regional Municipality of Niagara, Ontario
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in St. Catharines come from postal codes L2M.
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours in St. Catharines, Ontario
The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in St. Catharines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
-
Internet (55%)
-
TV (25%)
-
Total Blackout (8%)
-
Wi-fi (6%)
-
E-mail (5%)
-
Phone (2%)
Live Outage Map Near St. Catharines, Regional Municipality of Niagara, Ontario
The most recent Cogeco outage reports came from the following cities: Niagara-on-the-Lake and St. Catharines.
| City | Problem Type | Report Time |
|---|---|---|
 Niagara-on-the-Lake |
TV | |
| St. Catharines |
TV | |
| St. Catharines |
Internet | |
| St. Catharines |
Internet | |
| St. Catharines |
TV | |
| St. Catharines |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports Near St. Catharines, Ontario
Latest outage, problems and issue reports in St. Catharines and nearby locations:
-
Hodgy
(@Hodgy1414) reported
from
Thorold South, Ontario
Hey @cogecohelps @cogeco. New customer here. Why was I promised/paying for 1 Gig internet speed when I'm barely getting 5 mbps? I've reset modem and tv box at least 5 times in 2 days. Bell Fibe didn't even break a sweat to get 50+ mbps. #unacceptable
-
Sharonne Young
(@sharonne_young) reported
from
St. Catharines, Ontario
Cogeco sucks
-
iFLyS🅾️lO
(@ohrigeeta) reported
from
St. Catharines, Ontario
@cogeco down again???
-
Jill 💫
(@jill_lr) reported
from
Niagara Falls South, Ontario
If you work from home, do yourself a favour and never get @cogeco. It’s impossible to work from home if your router is never “online”. @cogecohelps
-
MrJMe
(@MrJMe) reported
from
Niagara Falls South, Ontario
@cogecohelps where can I find information on Cogeco’s new service epico?
-
Lori Littleton
(@littletonstc) reported
from
St. Catharines, Ontario
Dearest @cogeco, why is the internet not working? #pleasefixit #3kidsonclasses #tryingtowork
-
DragonHombre the Kingbeing
(@dragon_hombre) reported
from
Niagara Falls South, Ontario
@cogeco what is going on with the internet and what is going ? Your contact and support is not working your phone number is BUSY and I pay for services this is not provided
-
Elango Vanangamudi
(@velango) reported
from
Niagara Falls South, Ontario
@cogeco Internet service outage at High St, Niagara falls. I work from home. ETA please. Thanks.
-
Plastic Geordie
(@geordie_plastic) reported
from
Pelham Centre, Ontario
@cogeco any idea of when today's issues will be sorted? Like many I rely on a reliable internet connection to be able to work. This is the second time this week this had happened to me and it is preventing me from doing my job.
-
Clean Turf Canada
(@cleanturfcanada) reported
from
St. Catharines, Ontario
@cogeco @cogecohelps you are down again!!! Why can’t you get this fixed
-
DragonHombre the Kingbeing
(@dragon_hombre) reported
from
Niagara Falls South, Ontario
@cogeco @cogecohelps I'm very unhappy with the services and the customer service/support. There is no number to call. All are disconnected.(taking people for fools you give them the number from the website and the number doesn't work) BAD Service in looking for another provider
-
lyn nottingham
(@LynNottingham) reported
from
Thorold South, Ontario
@cogeco This issue is still not resolved. Again today , like the last 3 days, no WiFi service. Uggghhhhh
-
MrJMe
(@MrJMe) reported
from
Niagara Falls South, Ontario
@cogecohelps hello. I heard of a new service from cogeco called epico. I can’t find any info on this anywhere. Can you tell me more about it?
-
Lori Littleton
(@littletonstc) reported
from
St. Catharines, Ontario
@cogecohelps @cogeco Up your end of the “contract” by providing the service I have apparently been locked into. Additionally, I have been on the line for 45 minutes and I am now getting a $5 credit — for 4 days of interrupted internet.
-
Don Crocock
(@dcrocock) reported
from
St. Catharines, Ontario
C’mon @cogeco get your **** together! Second major internet outage in southern Ontario in 3 days. WTF?!?
-
Dave Schulz
(@daveschulz) reported
from
Pelham Centre, Ontario
If your #Cogeco in Ontario is out, set your router to DSN 8.8.8.8 with secondary 8.8.4.4 until they fix their DNS.
-
Nathalie Lavoie
(@nlavoie42) reported
from
Niagara Falls South, Ontario
@cogeco having issue with the internet again. Any outage in Niagara? Also is there a way to reset the tv channel so they stop cutting ? ( watching TV and the show keeps cutting and it’s doing this on all my channels
-
Steph
(@officialstephhx) reported
from
St. Catharines, Ontario
@cogecohelps @cogeco is it your policy to request payment for service even after debt is settled? I’m genuinely confused why I need to pay more money to obtain service after past debt was settled. I have the signed letter showing settlement. No agent can seem to provide me proof!
-
Dayna Janzen
(@dayloro) reported
from
Niagara Falls South, Ontario
@cogecohelps Hi there Cogeco, is there internet issues in Niagara Falls? Reset my modem and still no internet for the last 20-30 mins. Any known outages?
-
Tammy Duncan
(@tamduncan) reported
from
St. Catharines, Ontario
@cogeco How on earth does one contact your non-Customer Service??? Busy signal for four hours after speaking to someone who transferred and disconnected me???
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
-
Robert Laing
(@RobertLaing10) reported
from
Presqu'ile Point, Ontario
Buyer Beware. COGECO. The absolute worse in cable tv. Avoid at all costs. after 2 years of **** service they still cannot or do not know how to synchronize a picture and a simple sound. The worse cable you can get COGECO is a crooked company selling garbage.
-
Kevin Siddique
(@kboxlive) reported
@carrytelca @cogeco This is the first major incident I've had with CarryTel in 6 years. It's not even their fault -- it's Cogeco's fault. But CarryTel support handled it very badly in my opinion. I think it's time to look at other ISPs in the area.
-
OnTropolis
(@reneenetrop) reported
@cogeco is there an outage in Peterborough? No internet for over an hour and resetting doesn't fix. Assuming it's not just my connection but a bigger issue?
-
Taylor Ando (Imeson)
(@TaylorImeson) reported
from
Wavecrest, Ontario
@cogecohelps @cogeco I was supposed to be sent a new EPICO box weeks ago due to ongoing issues. I’ve never received the confirmation email or the box, what gives?
-
KrisEmZed
(@zed_kris) reported
@cogecohelps @Patz_Van Why does Cogeco’s website say there are no outages when obviously receiving mail is an issue? I’ve been having problems here in Oakville all afternoon. Is there an ETA for the problem resolution?
-
Wendy gay
(@Sgay1Wendy) reported
@cogecohelps My email hasn’t updated since 1:30pm this afternoon. That’s a long time to be down and it sounds like cogeco has just become aware of it. I hope emails aren’t lost like has previously happened
-
Kevin Siddique
(@kboxlive) reported
@carrytelca @cogeco I had to explain that I WFH and lost work hours. I also had to tether my phone so my family could have Internet. I also had to point out that I've been a customer for >6 years. The best they can do is 10 days credit plus $5. That's about $30 credit which I had to take or lose.
-
Ebby (Ebony) ΘΔ
(@UmberThetaDelta) reported
@Cirind_Dragon they suck in canada too lmao cogeco and bell can go suck a **** honestly it took cogeco like 6 hours or so to fix an outage today
-
KrisEmZed
(@zed_kris) reported
@cogecohelps I’m still not receiving email. Hopefully restoring normal service will happen soon. I started having issues at about 3pm and use Cogeco for my work email, which is problematic when it fails and is down for so long.
-
De4dK1ng
(@De4Dk1ng2010) reported
@cogecohelps I am not a Cogeco customer but my service does come in these lines. Might be a good idea to have some added protection to stop the squirrels from using these as chew toys