Cogeco

Cogeco Outage Report in St. Catharines, Regional Municipality of Niagara, Ontario

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The latest reports from users having issues in St. Catharines come from postal codes L2S and L2R.

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in St. Catharines, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in St. Catharines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in St. Catharines, Regional Municipality of Niagara, Ontario 12/20/2025 23:35

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Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. Internet (40%)

    Internet (40%)

  2. TV (40%)

    TV (40%)

  3. E-mail (9%)

    E-mail (9%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near St. Catharines, Regional Municipality of Niagara, Ontario

The most recent Cogeco outage reports came from the following cities: St. Catharines, Fonthill, Niagara Falls, Thorold and Niagara-on-the-Lake.

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City Problem Type Report Time
CanadaSt. Catharines TV
CanadaFonthill TV
CanadaNiagara Falls Internet
CanadaNiagara Falls TV
CanadaSt. Catharines TV
CanadaFonthill E-mail

Community Discussion

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Cogeco Issues Reports Near St. Catharines, Ontario

Latest outage, problems and issue reports in St. Catharines and nearby locations:

  • tamduncan Tammy Duncan (@tamduncan) reported from St. Catharines, Ontario

    @cogeco How on earth does one contact your non-Customer Service??? Busy signal for four hours after speaking to someone who transferred and disconnected me???

  • littletonstc Lori Littleton (@littletonstc) reported from St. Catharines, Ontario

    Dearest @cogeco, why is the internet not working? #pleasefixit #3kidsonclasses #tryingtowork

  • nlavoie42 Nathalie Lavoie (@nlavoie42) reported from Niagara Falls South, Ontario

    @cogeco having issue with the internet again. Any outage in Niagara? Also is there a way to reset the tv channel so they stop cutting ? ( watching TV and the show keeps cutting and it’s doing this on all my channels

  • cleanturfcanada Clean Turf Canada (@cleanturfcanada) reported from St. Catharines, Ontario

    @cogeco @cogecohelps you are down again!!! Why can’t you get this fixed

  • dragon_hombre DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario

    @cogeco @cogecohelps I'm very unhappy with the services and the customer service/support. There is no number to call. All are disconnected.(taking people for fools you give them the number from the website and the number doesn't work) BAD Service in looking for another provider

  • martninblack63 Martin (@martninblack63) reported from St. Catharines, Ontario

    @cogeco Yes you did, thank you Sandra. I’m just a bit more bemused rather than amused by the situation where @canadaposthelps express mail service puts my package further away from me in a week, than from where it started!!!!

  • dragon_hombre DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario

    @cogeco what is going on with the internet and what is going ? Your contact and support is not working your phone number is BUSY and I pay for services this is not provided

  • HINiagaraHostel HI-Niagara Falls (@HINiagaraHostel) reported from Niagara Falls South, Ontario

    @cogeco Is cogeco busy? We report our 2 lines since yesterday and they tell us today from 8 am to 5 pm we would have someone checking the problem. Well it’s past 5 and nobody came to help us. Do you have too much work?

  • MrJMe MrJMe (@MrJMe) reported from Niagara Falls South, Ontario

    @cogecohelps where can I find information on Cogeco’s new service epico?

  • LynNottingham lyn nottingham (@LynNottingham) reported from Thorold South, Ontario

    @cogeco This issue is still not resolved. Again today , like the last 3 days, no WiFi service. Uggghhhhh

  • daveschulz Dave Schulz (@daveschulz) reported from Pelham Centre, Ontario

    If your #Cogeco in Ontario is out, set your router to DSN 8.8.8.8 with secondary 8.8.4.4 until they fix their DNS.

  • dcrocock Don Crocock (@dcrocock) reported from St. Catharines, Ontario

    C’mon @cogeco get your **** together! Second major internet outage in southern Ontario in 3 days. WTF?!?

  • Niagara_411 ⚠️Niagara 411 News⚠️ (@Niagara_411) reported from St. Catharines, Ontario

    @cogecohelps @cogeco is up and down like a yo-yo 🪀 this afternoon. Down more then up though 😢

  • sharonne_young Sharonne Young (@sharonne_young) reported from St. Catharines, Ontario

    Cogeco sucks

  • geordie_plastic Plastic Geordie (@geordie_plastic) reported from Pelham Centre, Ontario

    @cogeco any idea of when today's issues will be sorted? Like many I rely on a reliable internet connection to be able to work. This is the second time this week this had happened to me and it is preventing me from doing my job.

  • remyzanotto Remy Zanotto (@remyzanotto) reported from St. Catharines, Ontario

    @cogeco hey guys, is there an outage in South St. Catharines? #cogeco

  • MrJMe MrJMe (@MrJMe) reported from Niagara Falls South, Ontario

    @cogecohelps hello. I heard of a new service from cogeco called epico. I can’t find any info on this anywhere. Can you tell me more about it?

  • ohrigeeta iFLyS🅾️lO (@ohrigeeta) reported from St. Catharines, Ontario

    @cogeco down again???

  • littletonstc Lori Littleton (@littletonstc) reported from St. Catharines, Ontario

    @cogecohelps @cogeco Up your end of the “contract” by providing the service I have apparently been locked into. Additionally, I have been on the line for 45 minutes and I am now getting a $5 credit — for 4 days of interrupted internet.

  • dayloro Dayna Janzen (@dayloro) reported from Niagara Falls South, Ontario

    @cogecohelps Hi there Cogeco, is there internet issues in Niagara Falls? Reset my modem and still no internet for the last 20-30 mins. Any known outages?

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • menvael Brad Campbell (@menvael) reported

    @cogeco No Services on Chappell, was Cogeco did texted to inform me the outage is no longer in effect

  • JackLace6 Jack Lace (@JackLace6) reported

    @Mikemmarchand @cogecohelps @cogeco Yeah and after you finely reach cogeco customer Service for a credit they give you a LOUSY $2.00. Shameful and totally disrespectful to say the least. NO CUSTOMER CARE AT ALL. They dont care about their customers

  • pawprints1986 Mel🥄👩‍💻🦓🍊🇨🇦 (@pawprints1986) reported

    @menvael @cogeco Site had issue resolved at 5:22 on the first one followed by another ticket opened at 5:18 🤷🤷 don't get why they did that. No service here still either

  • menvael Brad Campbell (@menvael) reported

    @cogeco Mine says resolved at 5:22, text received from Cogeco confirming it is resolved at 5:55. Now it is showing a new outage for my postal code ETR 9:18

  • 485abc4deb9e4d4 Yagerbomb dufrainer (@485abc4deb9e4d4) reported

    @disturbdpatient @cogeco @cogecohelps I'm not too sure sorry I'm Windsor have been getting txts from company saying it was down everytime I tryed contacting

  • JackLace6 Jack Lace (@JackLace6) reported

    @cogeco Cogeco you are yo provide us customers with Service that we pay for. The Service in Windsor Ontario has be down 3 TIMES in the last 4 weeks. You have a serious problem protecting your customers for the services that we pay for. PROTECT YOUR EQUIPMENT AND PROTECT YOUR CUSTOMERS

  • JackLace6 Jack Lace (@JackLace6) reported

    @cogeco Cogeco customer service definitely needs some improvement to customer care. You gave me a $2.00 discount of of my monthly bill for interrupted services that has happened 3 times in the past month. Bell or Rogers with give one month free for the inconvenience. You give 2 bucks.

  • DixonMadeUrkel boyurks. (@DixonMadeUrkel) reported

    @cogecohelps @cogeco y’all should pay data overage on my phone for this outage rn...how long is this gonna take?

  • 485abc4deb9e4d4 Yagerbomb dufrainer (@485abc4deb9e4d4) reported

    @cogeco Mine has been down since 7 am it's almost been twelve hours who could have caused that much damage which could not be repaired or replaced within 6 ???? Not like u got shortage of funds or materials

  • roselynxthelynx Rose Lynx (@roselynxthelynx) reported

    the internet went out today because someone vandalized the wires and the internet went out a lot last month because cogeco is stupid