Cogeco

Cogeco Outage Report in St. Catharines, Regional Municipality of Niagara, Ontario

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The latest reports from users having issues in St. Catharines come from postal codes L2N, L2R and L2M.

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in St. Catharines, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in St. Catharines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in St. Catharines, Regional Municipality of Niagara, Ontario 03/28/2024 06:55

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Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. Internet (62%)

    Internet (62%)

  2. E-mail (14%)

    E-mail (14%)

  3. TV (10%)

    TV (10%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near St. Catharines, Regional Municipality of Niagara, Ontario

The most recent Cogeco outage reports came from the following cities: Niagara Falls, St. Catharines, Fonthill and Niagara-on-the-Lake.

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City Problem Type Report Time
CanadaNiagara Falls E-mail
CanadaNiagara Falls E-mail
CanadaNiagara Falls E-mail
CanadaSt. Catharines Internet
CanadaNiagara Falls E-mail
CanadaNiagara Falls E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports Near St. Catharines, Ontario

Latest outage, problems and issue reports in St. Catharines and nearby locations:

  • Hodgy1414 Hodgy (@Hodgy1414) reported from Thorold South, Ontario

    Hey @cogecohelps @cogeco. New customer here. Why was I promised/paying for 1 Gig internet speed when I'm barely getting 5 mbps? I've reset modem and tv box at least 5 times in 2 days. Bell Fibe didn't even break a sweat to get 50+ mbps. #unacceptable

  • LynNottingham lyn nottingham (@LynNottingham) reported from Thorold South, Ontario

    @cogeco This issue is still not resolved. Again today , like the last 3 days, no WiFi service. Uggghhhhh

  • sharonne_young Sharonne Young (@sharonne_young) reported from St. Catharines, Ontario

    Cogeco sucks

  • nishantvatsal Nishant (@nishantvatsal) reported from Niagara-on-the-Lake, Ontario

    @cogecohelps In the list of Wi-Fi connections nearby, on my phone, I could see other people’s cogeco networks, so does that mean the issue could be just with my house?

  • dragon_hombre DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario

    @cogeco @cogecohelps I'm very unhappy with the services and the customer service/support. There is no number to call. All are disconnected.(taking people for fools you give them the number from the website and the number doesn't work) BAD Service in looking for another provider

  • ohrigeeta iFLyS🅾️lO (@ohrigeeta) reported from St. Catharines, Ontario

    @cogeco down again???

  • cleanturfcanada Clean Turf Canada (@cleanturfcanada) reported from St. Catharines, Ontario

    @cogeco @cogecohelps you are down again!!! Why can’t you get this fixed

  • littletonstc Lori Littleton (@littletonstc) reported from St. Catharines, Ontario

    Dearest @cogeco, why is the internet not working? #pleasefixit #3kidsonclasses #tryingtowork

  • dayloro Dayna Janzen (@dayloro) reported from Niagara Falls South, Ontario

    @cogecohelps Hi there Cogeco, is there internet issues in Niagara Falls? Reset my modem and still no internet for the last 20-30 mins. Any known outages?

  • nlavoie42 Nathalie Lavoie (@nlavoie42) reported from Niagara Falls South, Ontario

    @cogeco having issue with the internet again. Any outage in Niagara? Also is there a way to reset the tv channel so they stop cutting ? ( watching TV and the show keeps cutting and it’s doing this on all my channels

  • tamduncan Tammy Duncan (@tamduncan) reported from St. Catharines, Ontario

    @cogeco How on earth does one contact your non-Customer Service??? Busy signal for four hours after speaking to someone who transferred and disconnected me???

  • dcrocock Don Crocock (@dcrocock) reported from St. Catharines, Ontario

    C’mon @cogeco get your **** together! Second major internet outage in southern Ontario in 3 days. WTF?!?

  • dragon_hombre DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario

    @cogeco what is going on with the internet and what is going ? Your contact and support is not working your phone number is BUSY and I pay for services this is not provided

  • officialstephhx Steph (@officialstephhx) reported from St. Catharines, Ontario

    @cogecohelps @cogeco is it your policy to request payment for service even after debt is settled? I’m genuinely confused why I need to pay more money to obtain service after past debt was settled. I have the signed letter showing settlement. No agent can seem to provide me proof!

  • jill_lr Jill 💫 (@jill_lr) reported from Niagara Falls South, Ontario

    If you work from home, do yourself a favour and never get @cogeco. It’s impossible to work from home if your router is never “online”. @cogecohelps

  • daveschulz Dave Schulz (@daveschulz) reported from Pelham Centre, Ontario

    If your #Cogeco in Ontario is out, set your router to DSN 8.8.8.8 with secondary 8.8.4.4 until they fix their DNS.

  • MrJMe MrJMe (@MrJMe) reported from Niagara Falls South, Ontario

    @cogecohelps where can I find information on Cogeco’s new service epico?

  • geordie_plastic Plastic Geordie (@geordie_plastic) reported from Pelham Centre, Ontario

    @cogeco any idea of when today's issues will be sorted? Like many I rely on a reliable internet connection to be able to work. This is the second time this week this had happened to me and it is preventing me from doing my job.

  • velango Elango Vanangamudi (@velango) reported from Niagara Falls South, Ontario

    @cogeco Internet service outage at High St, Niagara falls. I work from home. ETA please. Thanks.

  • littletonstc Lori Littleton (@littletonstc) reported from St. Catharines, Ontario

    @cogecohelps @cogeco Up your end of the “contract” by providing the service I have apparently been locked into. Additionally, I have been on the line for 45 minutes and I am now getting a $5 credit — for 4 days of interrupted internet.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • rquisjosh78 Josh (@rquisjosh78) reported

    @_YasserQureshi @cogecohelps @cogeco Internet non stop issues

  • KevinCeli1 Kevin (@KevinCeli1) reported

    @cogeco But with weak, unpredictable, and unreliable internet service, how will this work?

  • ImToreos chris toreos (@ImToreos) reported

    @cogecohelps @cogeco Another day, another maybe 7hrs of service. This is getting on the ridiculous side of things now.

  • adamrethink Adam (@adamrethink) reported

    @cogecohelps Information sent-I’ve spoken with half a dozen people this week at Cogeco. The fact that my Internet is still down is appalling.

  • MartinCFarrugia Martin Farrugia (@MartinCFarrugia) reported

    Seriously @cogeco ? Last week you could not provide internet service, and tonight the cable is out? #ShameOnYou

  • frankgoehner Frank Goehner (@frankgoehner) reported

    Another @cogeco outage!

  • shayman Steve Hayman (@shayman) reported

    Trying to deal with nagging feeling that we are paying for far too many Cogeco channels we never watch. The web site channel package selector thing is certainly unhelpful. I'm sure that's no accident.

  • jonmmellor1 Jon Mellor (@jonmmellor1) reported

    @cogecohelps I'm wondering why we can't sign in to CNNgo as a Cogeco customer that pays for the channel? Bell, Rogers, Telus and Shaw customers have it available...what gives?

  • Le_Boucheron Martin Wiltsey (@Le_Boucheron) reported

    @CBCOntarioToday Well....it's at a point with @cogeco that they issued a letter of apology for the numerous outages, followed a few days later by yet another outage (at least in my area) that took out both Internet & phone service, but I noticed that they didn't offer a rebate or discount.

  • katara40739948 katara (@katara40739948) reported

    @cogeco @cogecohelps the 5g network on my wifi is not showing up! my wifi keeps cutting during class