Cogeco Outage Report in St. Catharines, Regional Municipality of Niagara, Ontario
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The latest reports from users having issues in St. Catharines come from postal codes L2M and L2N.
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours in St. Catharines, Ontario
The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in St. Catharines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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TV (42%)
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Internet (37%)
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E-mail (10%)
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Wi-fi (7%)
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Total Blackout (3%)
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Phone (1%)
Live Outage Map Near St. Catharines, Regional Municipality of Niagara, Ontario
The most recent Cogeco outage reports came from the following cities: St. Catharines, Fonthill, Niagara Falls, Thorold and Niagara-on-the-Lake.
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Internet | |
| St. Catharines |
TV | |
| St. Catharines |
Internet | |
| St. Catharines |
TV | |
| Fonthill |
TV | |
| Niagara Falls |
Internet |
Community Discussion
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Cogeco Issues Reports Near St. Catharines, Ontario
Latest outage, problems and issue reports in St. Catharines and nearby locations:
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Lori Littleton
(@littletonstc) reported
from
St. Catharines, Ontario
@cogecohelps @cogeco Up your end of the “contract” by providing the service I have apparently been locked into. Additionally, I have been on the line for 45 minutes and I am now getting a $5 credit — for 4 days of interrupted internet.
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Jill 💫
(@jill_lr) reported
from
Niagara Falls South, Ontario
If you work from home, do yourself a favour and never get @cogeco. It’s impossible to work from home if your router is never “online”. @cogecohelps
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lyn nottingham
(@LynNottingham) reported
from
Thorold South, Ontario
@cogeco This issue is still not resolved. Again today , like the last 3 days, no WiFi service. Uggghhhhh
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MrJMe
(@MrJMe) reported
from
Niagara Falls South, Ontario
@cogecohelps where can I find information on Cogeco’s new service epico?
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Clean Turf Canada
(@cleanturfcanada) reported
from
St. Catharines, Ontario
@cogeco @cogecohelps you are down again!!! Why can’t you get this fixed
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Sharonne Young
(@sharonne_young) reported
from
St. Catharines, Ontario
Cogeco sucks
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Don Crocock
(@dcrocock) reported
from
St. Catharines, Ontario
C’mon @cogeco get your **** together! Second major internet outage in southern Ontario in 3 days. WTF?!?
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Nathalie Lavoie
(@nlavoie42) reported
from
Niagara Falls South, Ontario
@cogeco having issue with the internet again. Any outage in Niagara? Also is there a way to reset the tv channel so they stop cutting ? ( watching TV and the show keeps cutting and it’s doing this on all my channels
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Hodgy
(@Hodgy1414) reported
from
Thorold South, Ontario
Hey @cogecohelps @cogeco. New customer here. Why was I promised/paying for 1 Gig internet speed when I'm barely getting 5 mbps? I've reset modem and tv box at least 5 times in 2 days. Bell Fibe didn't even break a sweat to get 50+ mbps. #unacceptable
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Plastic Geordie
(@geordie_plastic) reported
from
Pelham Centre, Ontario
@cogeco any idea of when today's issues will be sorted? Like many I rely on a reliable internet connection to be able to work. This is the second time this week this had happened to me and it is preventing me from doing my job.
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Elango Vanangamudi
(@velango) reported
from
Niagara Falls South, Ontario
@cogeco Internet service outage at High St, Niagara falls. I work from home. ETA please. Thanks.
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Steph
(@officialstephhx) reported
from
St. Catharines, Ontario
@cogecohelps @cogeco is it your policy to request payment for service even after debt is settled? I’m genuinely confused why I need to pay more money to obtain service after past debt was settled. I have the signed letter showing settlement. No agent can seem to provide me proof!
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MrJMe
(@MrJMe) reported
from
Niagara Falls South, Ontario
@cogecohelps hello. I heard of a new service from cogeco called epico. I can’t find any info on this anywhere. Can you tell me more about it?
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iFLyS🅾️lO
(@ohrigeeta) reported
from
St. Catharines, Ontario
@cogeco down again???
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DragonHombre the Kingbeing
(@dragon_hombre) reported
from
Niagara Falls South, Ontario
@cogeco what is going on with the internet and what is going ? Your contact and support is not working your phone number is BUSY and I pay for services this is not provided
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Dayna Janzen
(@dayloro) reported
from
Niagara Falls South, Ontario
@cogecohelps Hi there Cogeco, is there internet issues in Niagara Falls? Reset my modem and still no internet for the last 20-30 mins. Any known outages?
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Tammy Duncan
(@tamduncan) reported
from
St. Catharines, Ontario
@cogeco How on earth does one contact your non-Customer Service??? Busy signal for four hours after speaking to someone who transferred and disconnected me???
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Dave Schulz
(@daveschulz) reported
from
Pelham Centre, Ontario
If your #Cogeco in Ontario is out, set your router to DSN 8.8.8.8 with secondary 8.8.4.4 until they fix their DNS.
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DragonHombre the Kingbeing
(@dragon_hombre) reported
from
Niagara Falls South, Ontario
@cogeco @cogecohelps I'm very unhappy with the services and the customer service/support. There is no number to call. All are disconnected.(taking people for fools you give them the number from the website and the number doesn't work) BAD Service in looking for another provider
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Lori Littleton
(@littletonstc) reported
from
St. Catharines, Ontario
Dearest @cogeco, why is the internet not working? #pleasefixit #3kidsonclasses #tryingtowork
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew
(@wellywheeler) reported
@David_Moscrop We had a similar experience with TekSavvy / resold Cogeco. In the end, TS advised us to buy directly from Cogeco in order to get better support, which was the solution. 1/2
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Badum.Tish
(@tishhitsthefan) reported
Goodbye, Cogeco! 2day I switched to TekSavvy. The hardest part? Cancelling with Cogeco.(Hour+ on hold!) 2nd hardest? Re-arranging cords and power bars that live behind 2 v. heavy pieces of furniture I had to move in 30C heat! 🥵 I look forward to faster service at 60% less
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Bobby G
(@RingsideBobby) reported
Sorry I have to miss #AEWRampage tonight @TonyKhan but @cogeco sucks the big one tonight here in 🇨🇦
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Andrew
(@wellywheeler) reported
@David_Moscrop Our specific problem was the same - constant disconnection and low speeds. Turns out the cable from the node to the house had essentially rotted. Cogeco tech ran entirely new cabling (no charge for us), and it's been a huge improvement. 2/2
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Chris Walder
(@WalderSports) reported
Step your internet game up, @cogeco. It’s been awful today.
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treplow
(@treplow) reported
Just got a text message from Cogeco confirming there is an outage here
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Umm Qasim
(@CadburyMama) reported
@cogeco @cogecohelps very disappointing service from Cogeco. No service and no help. Damaged underground line will be done in a year. Can anyone from COGECO. We respond. We are without internet!!! Who will bear the cost of data package we are using?
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Shannon Beck
(@beckie806) reported
@cogecohelps @collvey77 @cogeco I did call - and was told tomorrow was soonest they would get here but we have 3 people in this house, 2 in my neighbours and 4 cars in the driveway - the person on the phone said it was a ‘safety issue’ - which means to me it would be immediate reaction from the company
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Ammar
(@RealAmmarGhouri) reported
@cogeco is it down in Halton region ?
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Peaches The Irritable
(@JerrySawyer1995) reported
My Cogeco internet has been on and off so much the last week or two and it’s making me so ******* angry. I shouldn’t have to continually look down to notice my phones been on data watching YouTube and **** for like an hour at a time.