Cogeco outages and service status in St. Catharines, Ontario

Problems in the last 24 hours in St. Catharines, Ontario

Cogeco signals over the past 24 hours, with local activity from St. Catharines, Ontario and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

• Service-wide signals
• Service-wide baseline

Live Outage Map Near St. Catharines, Ontario

The most recent Cogeco outage reports came from the following cities: St. Catharines, and Thorold.

City	Problem Type	Report Time
St. Catharines	Wi-fi	7 days ago
Thorold	Internet	1 month ago
St. Catharines	Internet	1 month ago
St. Catharines	TV	2 months ago
St. Catharines	TV	2 months ago
St. Catharines	Internet	3 months ago

Community Discussion

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Cogeco Issues Reports Near St. Catharines, Ontario

Latest outage, problems and issue reports in St. Catharines and nearby locations:

• 
  Martin (@martninblack63) reported 36 seconds ago from St. Catharines, Ontario

  @cogeco Wifi down in North St Catharines.....

• 
  Don Crocock (@dcrocock) reported 3 minutes ago from St. Catharines, Ontario

  C’mon @cogeco get your **** together! Second major internet outage in southern Ontario in 3 days. WTF?!?

• 
  Nishant (@nishantvatsal) reported 14 minutes ago from Niagara-on-the-Lake, Ontario

  @cogecohelps In the list of Wi-Fi connections nearby, on my phone, I could see other people’s cogeco networks, so does that mean the issue could be just with my house?

• 
  Jill 💫 (@jill_lr) reported 17 minutes ago from Niagara Falls South, Ontario

  If you work from home, do yourself a favour and never get @cogeco. It’s impossible to work from home if your router is never “online”. @cogecohelps

• 
  DragonHombre the Kingbeing (@dragon_hombre) reported 19 minutes ago from Niagara Falls South, Ontario

  @cogeco what is going on with the internet and what is going ? Your contact and support is not working your phone number is BUSY and I pay for services this is not provided

• 
  Remy Zanotto (@remyzanotto) reported 22 minutes ago from St. Catharines, Ontario

  @cogeco hey guys, is there an outage in South St. Catharines? #cogeco

• 
  Sharonne Young (@sharonne_young) reported 25 minutes ago from St. Catharines, Ontario

  Cogeco sucks

• 
  Sylvia Bolle (@SylviaBolle) reported 35 minutes ago from Thorold South, Ontario

  People warned me about @cogeco told me I would be promised a great bundle offer but be billed the regular price. Sure enough. Got my first bill yesterday and there’s no promotion on it. Trust has already been broken.

• 
  Roland Gaudet (@Rolbear1975) reported 35 minutes ago from St. Catharines, Ontario

  @cogeco I was wondering why i have No Phone No TV and No Internet...are you guys experiencing problems due to the wind storm in St. Catharines

• 
  Dayna Janzen (@dayloro) reported 36 minutes ago from Niagara Falls South, Ontario

  @cogecohelps Hi there Cogeco, is there internet issues in Niagara Falls? Reset my modem and still no internet for the last 20-30 mins. Any known outages?

• 
  HI-Niagara Falls (@HINiagaraHostel) reported 37 minutes ago from Niagara Falls South, Ontario

  @cogeco Is cogeco busy? We report our 2 lines since yesterday and they tell us today from 8 am to 5 pm we would have someone checking the problem. Well it’s past 5 and nobody came to help us. Do you have too much work?

• 
  Martin (@martninblack63) reported 37 minutes ago from St. Catharines, Ontario

  @cogeco Yes you did, thank you Sandra. I’m just a bit more bemused rather than amused by the situation where @canadaposthelps express mail service puts my package further away from me in a week, than from where it started!!!!

• 
  MrJMe (@MrJMe) reported 38 minutes ago from Niagara Falls South, Ontario

  @cogecohelps hello. I heard of a new service from cogeco called epico. I can’t find any info on this anywhere. Can you tell me more about it?

• 
  Hodgy (@Hodgy1414) reported 44 minutes ago from Thorold South, Ontario

  Hey @cogecohelps @cogeco. New customer here. Why was I promised/paying for 1 Gig internet speed when I'm barely getting 5 mbps? I've reset modem and tv box at least 5 times in 2 days. Bell Fibe didn't even break a sweat to get 50+ mbps. #unacceptable

• 
  ⚠️Niagara 411 News⚠️ (@Niagara_411) reported 47 minutes ago from St. Catharines, Ontario

  @cogecohelps @cogeco did an amazing job getting out here so quick. They went over absolutely everything and finally found the problem. It’s now working better then ever. Thanks to JODI at customer service and my tech who will remain anonymous, AMAZING WORK!

• 
  YMCA of Niagara (@YMCANiagara) reported 48 minutes ago from St. Catharines, Ontario

  Please be advised that our internet and cable television is currently out at the Walker Family YMCA. Cogeco is aware of the issue, although they anticipate they will not be able to restore service until tomorrow. We apologize for any inconvenience.

• 
  Steph (@officialstephhx) reported 50 minutes ago from St. Catharines, Ontario

  @cogecohelps @cogeco is it your policy to request payment for service even after debt is settled? I’m genuinely confused why I need to pay more money to obtain service after past debt was settled. I have the signed letter showing settlement. No agent can seem to provide me proof!

• 
  Clean Turf Canada (@cleanturfcanada) reported 51 minutes ago from St. Catharines, Ontario

  @cogeco @cogecohelps you are down again!!! Why can’t you get this fixed

• 
  Plastic Geordie (@geordie_plastic) reported 54 minutes ago from Pelham Centre, Ontario

  @cogeco any idea of when today's issues will be sorted? Like many I rely on a reliable internet connection to be able to work. This is the second time this week this had happened to me and it is preventing me from doing my job.

• 
  ⚠️Niagara 411 News⚠️ (@Niagara_411) reported 59 minutes ago from St. Catharines, Ontario

  @cogecohelps @cogeco is up and down like a yo-yo 🪀 this afternoon. Down more then up though 😢

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ZeromuS_ ☕☕☕ (@ZeromuSPlays) reported 3 minutes ago

  @ArfinNathaniel @cogeco Maybe that wasn't an Air cooled DC, maybe it was bigger than what's proposed, but these things create a lot of light pollution and noise pollution, so I think people are right to be concerned if they're being built close enough for that to become an issue for the residents

• 
  Amanda (@Amanda90097805) reported 9 minutes ago

  @cogeco Mine going strong sorry I never went with the Mobil service I can't say if the money would be in my bank I wish it was like the billing way how I can with you guys

• 
  O'bs 🇨🇦 (@obinson) reported 9 minutes ago

  Cogeco went down, others are over loaded as people grab hotspots. Or so someone posted on here.

• 
  JerryP (@yarop) reported 10 minutes ago

  @KellySuzanne9 @corpcapture @cogeco Internet down in parts of Canada, too. Was this planned in advance? Is this some kind of testing of people's reactions? As WEF predicted large internet outages. Is very unlikely that all internet companies have problem exactly the same time. People be aware!!

• 
  Dogder16 (@edworthy37) reported 12 minutes ago

  @cogeco No internet connection problem here yet

• 
  Smurfetteqt (@smurfetteqt) reported 16 minutes ago

  Shocking, another Cogeco outage. Going on 30 mins. @cogeco @cogecohelps

• 
  Alan Cross 🇨🇦 (@alancross) reported 21 minutes ago

  Oh, dear. Is there a massive internet outage in Canada? Cogeco, Bell, Rogers, Telus, Teksavvy and more are reporting problems. Check Downdetector. Everything seems to have started around 2pm EDT:

• 
  Rolomite (@rolomite) reported 22 minutes ago

  Hi @Cogeco, could you please confirm whether evening phone support for existing-account and billing issues has been discontinued? It appears customers can still call in the evening to purchase new services, but not to deal with an existing account. Is that correct?

• 
  Patricia (@CanuckFootball) reported 27 minutes ago

  @cogecohelps I can't access my cable or my internet - can't even access the Cogeco site itself right now to check for outages. (Postal code is P1B 9L6) Can you help?

• 
  Sckurt Cobain 🇨🇦 (@SckurtCobain) reported 29 minutes ago

  @MikeDoris @cogeco How does one line cause a province wide outage?