Cogeco Outage in St. Catharines, Regional Municipality of Niagara, Ontario

@cogeco Wifi down in North St Catharines.....

Major @cogecohelps service outage reported in St. Catharines (including mine). Power outages also reported in some areas. No ETA from Cogeco but they are aware of the problem.

@cogecohelps @cogeco did an amazing job getting out here so quick. They went over absolutely everything and finally found the problem. It’s now working better then ever. Thanks to JODI at customer service and my tech who will remain anonymous, AMAZING WORK!

COGECO WIFI IS DOWN (NORTH END ST CATS)

Please be advised that our internet and cable television is currently out at the Walker Family YMCA. Cogeco is aware of the issue, although they anticipate they will not be able to restore service until tomorrow. We apologize for any inconvenience.

@cogecohelps @cogeco I was wondering why i have No Phone No TV and No Internet...are you guys experiencing problems due to the wind storm in St. Catharines

@cogeco I was wondering why i have No Phone No TV and No Internet...are you guys experiencing problems due to the wind storm in St. Catharines

@cogeco @cogecohelps Keep getting login issues to watch live sports on TSN even though my password was saved from the last time. Had no response last month when I complained about other service issues from Cogeco. You guys are very disappointing as a cable provider.....

Has anyone else with cogeco had issues with CBC, city tv, and ctv loosing the feed over the last 2-3 weeks on a regular basis ?

The @cogeco cable outage has pretty much reinforced the fact that in the era of cell phones the use of land lines is redundant if it's through your cable internet provider.

@cogeco how many 3-5 business days do I have to wait to be compensated for something? halfway through the month sitting waiting ..and another excuse why I dont have TV. awful

@cogeco ya’ll needa be put outta service for terrible service

Hey Cogeco, can u please explain (bullshit) to me why my TiVo minis go down at least once a week?????

@cogecohelps Or I could let the company who decided to go with a lower quality service for the same price to customers how bad their decision was. You probably shouldn't be working in customer service if that's a hard to understand. #Cogeco helps has a lot of excuses very little help.

@cogeco your company sucks for the amount of money you charge for mediocre speeds

@cogeco your service tech was supposed to be here 5-8pm yet he showed up early 1:30 texted me I’m here like I’m supposed to jump he waited 3 hours still before he was to be here disconnected all my services in anger and angry texted me 7 times plus. All before 5. Ghetto service!

@Shan_antonucci @cogeco My brother had the same problem and now he is with Bell

I am trying to be very patient and professional with @cogeco but they are making it very difficult!! I am fed up! Over 3 months of internet problems that continue to happen and are never fixed have left me very angry. I am done getting the run around! Goodbye Cogeco!

@cogeco I'm in Windsor and for the last half hour I have been getting a Ref code S0100 on all the sports package channels. Including WWE network Would really prefer to be watching a hockey game right now, all my other channels are working fine

@cogeco I am seriously considering taking Cogeco to court for harrassment. I closed my account with Cogeco months ago due to billing errors every month since november 2018. It’s been hell since then to try to rectify your errors. I finally get my Final bill, pay it off get voice

We had better internet service in Cuba than what Cogeco provides us.

@cogecohelps I can't dm you, you dm me. This upstream problem in my neighborhood, that has existed for two solid months now and affects others too, it is so bad that I can't even use your File A Complaint form on your website. Contacted Cogeco 10+ times now. No fix. Real unhappy.

Maybe I should just cancel my cable. I’m getting sick and tired of my cable box rebooting in the middle of recordings & during prime time. You’d think the logical thing to do would be in the middle of the night while people are sleeping. Cogeco does nothing logical.