Cogeco

Cogeco Outage Report in St. Catharines, Regional Municipality of Niagara, Ontario

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in St. Catharines come from postal codes L2M and L2T.

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in St. Catharines, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in St. Catharines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in St. Catharines, Regional Municipality of Niagara, Ontario 03/06/2026 15:10

At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. Internet (57%)

    Internet (57%)

  2. TV (23%)

    TV (23%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Wi-fi (5%)

    Wi-fi (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near St. Catharines, Regional Municipality of Niagara, Ontario

The most recent Cogeco outage reports came from the following cities: Niagara-on-the-Lake and St. Catharines.

Loading map, please wait...
City Problem Type Report Time
CanadaNiagara-on-the-Lake TV
CanadaSt. Catharines TV
CanadaSt. Catharines Internet
CanadaSt. Catharines Internet
CanadaSt. Catharines TV
CanadaSt. Catharines Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports Near St. Catharines, Ontario

Latest outage, problems and issue reports in St. Catharines and nearby locations:

  • martninblack63 Martin (@martninblack63) reported from St. Catharines, Ontario

    @cogeco Yes you did, thank you Sandra. I’m just a bit more bemused rather than amused by the situation where @canadaposthelps express mail service puts my package further away from me in a week, than from where it started!!!!

  • littletonstc Lori Littleton (@littletonstc) reported from St. Catharines, Ontario

    Dearest @cogeco, why is the internet not working? #pleasefixit #3kidsonclasses #tryingtowork

  • ohrigeeta iFLyS🅾️lO (@ohrigeeta) reported from St. Catharines, Ontario

    @cogeco down again???

  • cleanturfcanada Clean Turf Canada (@cleanturfcanada) reported from St. Catharines, Ontario

    @cogeco @cogecohelps you are down again!!! Why can’t you get this fixed

  • nlavoie42 Nathalie Lavoie (@nlavoie42) reported from Niagara Falls South, Ontario

    @cogeco having issue with the internet again. Any outage in Niagara? Also is there a way to reset the tv channel so they stop cutting ? ( watching TV and the show keeps cutting and it’s doing this on all my channels

  • dcrocock Don Crocock (@dcrocock) reported from St. Catharines, Ontario

    C’mon @cogeco get your **** together! Second major internet outage in southern Ontario in 3 days. WTF?!?

  • dayloro Dayna Janzen (@dayloro) reported from Niagara Falls South, Ontario

    @cogecohelps Hi there Cogeco, is there internet issues in Niagara Falls? Reset my modem and still no internet for the last 20-30 mins. Any known outages?

  • LynNottingham lyn nottingham (@LynNottingham) reported from Thorold South, Ontario

    @cogeco This issue is still not resolved. Again today , like the last 3 days, no WiFi service. Uggghhhhh

  • MrJMe MrJMe (@MrJMe) reported from Niagara Falls South, Ontario

    @cogecohelps where can I find information on Cogeco’s new service epico?

  • remyzanotto Remy Zanotto (@remyzanotto) reported from St. Catharines, Ontario

    @cogeco hey guys, is there an outage in South St. Catharines? #cogeco

  • daveschulz Dave Schulz (@daveschulz) reported from Pelham Centre, Ontario

    If your #Cogeco in Ontario is out, set your router to DSN 8.8.8.8 with secondary 8.8.4.4 until they fix their DNS.

  • velango Elango Vanangamudi (@velango) reported from Niagara Falls South, Ontario

    @cogeco Internet service outage at High St, Niagara falls. I work from home. ETA please. Thanks.

  • dragon_hombre DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario

    @cogeco @cogecohelps I'm very unhappy with the services and the customer service/support. There is no number to call. All are disconnected.(taking people for fools you give them the number from the website and the number doesn't work) BAD Service in looking for another provider

  • MrJMe MrJMe (@MrJMe) reported from Niagara Falls South, Ontario

    @cogecohelps hello. I heard of a new service from cogeco called epico. I can’t find any info on this anywhere. Can you tell me more about it?

  • littletonstc Lori Littleton (@littletonstc) reported from St. Catharines, Ontario

    @cogecohelps @cogeco Up your end of the “contract” by providing the service I have apparently been locked into. Additionally, I have been on the line for 45 minutes and I am now getting a $5 credit — for 4 days of interrupted internet.

  • geordie_plastic Plastic Geordie (@geordie_plastic) reported from Pelham Centre, Ontario

    @cogeco any idea of when today's issues will be sorted? Like many I rely on a reliable internet connection to be able to work. This is the second time this week this had happened to me and it is preventing me from doing my job.

  • tamduncan Tammy Duncan (@tamduncan) reported from St. Catharines, Ontario

    @cogeco How on earth does one contact your non-Customer Service??? Busy signal for four hours after speaking to someone who transferred and disconnected me???

  • HINiagaraHostel HI-Niagara Falls (@HINiagaraHostel) reported from Niagara Falls South, Ontario

    @cogeco Is cogeco busy? We report our 2 lines since yesterday and they tell us today from 8 am to 5 pm we would have someone checking the problem. Well it’s past 5 and nobody came to help us. Do you have too much work?

  • sharonne_young Sharonne Young (@sharonne_young) reported from St. Catharines, Ontario

    Cogeco sucks

  • dragon_hombre DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario

    @cogeco what is going on with the internet and what is going ? Your contact and support is not working your phone number is BUSY and I pay for services this is not provided

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • daveracher1 daveracher (@daveracher1) reported

    @cogecohelps @cogeco I will go to the storefront I guess. I should be able to book service without waiting for hours in a phone queue or having some non existent PIN which isn’t listed on any invoice or my account settings. @cogeco is garbage but when I have no other choice, what can I do.

  • BrentBarker3 Brent Barker (@BrentBarker3) reported

    @cogecohelps @cogeco Thank you. If someone could let us know when the problem is solved in case we still have an issue

  • Bart18ley Matt Bartley (@Bart18ley) reported

    @cogecohelps @cogeco We literally just signed up a month ago, and we are supposed to be getting the best ‘value’. How do rates magically increase after 30 days? Especially when being told there was just a rate increase and they didn’t anticipate any. Very shady. Will be calling customer service.

  • daveracher1 daveracher (@daveracher1) reported

    @cogecohelps @cogeco And then you ask for a PIN which I don’t have and have never had.

  • daveracher1 daveracher (@daveracher1) reported

    Another night trying in vain to get the channels we pay for because @cogeco is garbage.

  • AgentAnnK AnnK (@AgentAnnK) reported

    Cogeco has the worst customer service.

  • shutterfriend Ken (@shutterfriend) reported

    @cogecohelps So Cogeco won’t make the Arris IP900 available to their customers? Epico service is not comparable to #TiVo service

  • SteveCoville Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @eliteuser26 @DrHawken @LakebreezePWS Whatever.. never got it.. do not excuse Cogeco for their incompetence during a tornado warning..

  • Twiligh27591297 Twilight (@Twiligh27591297) reported

    @mmofcan @rogershelp @Rogers I don't know where you reside, but we have had MNSI for years and they are so much better than Rogers/Bell/Cogeco! Only had one problem (a short in a wire) and they came out that day and fixed it.

  • semlohenialemik k Holmes (@semlohenialemik) reported

    2/2 Rogers issue is similar to ones that have occurred with companies like Cogeco. Put ad in paper for tech only qualification is driver license .will train for a day( no certs or education) call center is mostly sales employees who repeat from a script.