Cogeco

Cogeco Outage Report in St. Catharines, Regional Municipality of Niagara, Ontario

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The latest reports from users having issues in St. Catharines come from postal codes L2R, L2N and L2M.

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in St. Catharines, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in St. Catharines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in St. Catharines, Regional Municipality of Niagara, Ontario 11/07/2025 22:30

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Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (19%)

    TV (19%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near St. Catharines, Regional Municipality of Niagara, Ontario

The most recent Cogeco outage reports came from the following cities: St. Catharines, Niagara-on-the-Lake and Niagara Falls.

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City Problem Type Report Time
CanadaSt. Catharines TV
CanadaSt. Catharines Internet
CanadaSt. Catharines Internet
CanadaSt. Catharines Internet
CanadaSt. Catharines Internet
CanadaNiagara-on-the-Lake E-mail

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports Near St. Catharines, Ontario

Latest outage, problems and issue reports in St. Catharines and nearby locations:

  • dcrocock Don Crocock (@dcrocock) reported from St. Catharines, Ontario

    C’mon @cogeco get your **** together! Second major internet outage in southern Ontario in 3 days. WTF?!?

  • officialstephhx Steph (@officialstephhx) reported from St. Catharines, Ontario

    @cogecohelps @cogeco is it your policy to request payment for service even after debt is settled? I’m genuinely confused why I need to pay more money to obtain service after past debt was settled. I have the signed letter showing settlement. No agent can seem to provide me proof!

  • velango Elango Vanangamudi (@velango) reported from Niagara Falls South, Ontario

    @cogeco Internet service outage at High St, Niagara falls. I work from home. ETA please. Thanks.

  • dragon_hombre DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario

    @cogeco @cogecohelps I'm very unhappy with the services and the customer service/support. There is no number to call. All are disconnected.(taking people for fools you give them the number from the website and the number doesn't work) BAD Service in looking for another provider

  • MrJMe MrJMe (@MrJMe) reported from Niagara Falls South, Ontario

    @cogecohelps where can I find information on Cogeco’s new service epico?

  • LynNottingham lyn nottingham (@LynNottingham) reported from Thorold South, Ontario

    @cogeco This issue is still not resolved. Again today , like the last 3 days, no WiFi service. Uggghhhhh

  • Hodgy1414 Hodgy (@Hodgy1414) reported from Thorold South, Ontario

    Hey @cogecohelps @cogeco. New customer here. Why was I promised/paying for 1 Gig internet speed when I'm barely getting 5 mbps? I've reset modem and tv box at least 5 times in 2 days. Bell Fibe didn't even break a sweat to get 50+ mbps. #unacceptable

  • tamduncan Tammy Duncan (@tamduncan) reported from St. Catharines, Ontario

    @cogeco How on earth does one contact your non-Customer Service??? Busy signal for four hours after speaking to someone who transferred and disconnected me???

  • MrJMe MrJMe (@MrJMe) reported from Niagara Falls South, Ontario

    @cogecohelps hello. I heard of a new service from cogeco called epico. I can’t find any info on this anywhere. Can you tell me more about it?

  • geordie_plastic Plastic Geordie (@geordie_plastic) reported from Pelham Centre, Ontario

    @cogeco any idea of when today's issues will be sorted? Like many I rely on a reliable internet connection to be able to work. This is the second time this week this had happened to me and it is preventing me from doing my job.

  • sharonne_young Sharonne Young (@sharonne_young) reported from St. Catharines, Ontario

    Cogeco sucks

  • ohrigeeta iFLyS🅾️lO (@ohrigeeta) reported from St. Catharines, Ontario

    @cogeco down again???

  • littletonstc Lori Littleton (@littletonstc) reported from St. Catharines, Ontario

    @cogecohelps @cogeco Up your end of the “contract” by providing the service I have apparently been locked into. Additionally, I have been on the line for 45 minutes and I am now getting a $5 credit — for 4 days of interrupted internet.

  • dayloro Dayna Janzen (@dayloro) reported from Niagara Falls South, Ontario

    @cogecohelps Hi there Cogeco, is there internet issues in Niagara Falls? Reset my modem and still no internet for the last 20-30 mins. Any known outages?

  • nlavoie42 Nathalie Lavoie (@nlavoie42) reported from Niagara Falls South, Ontario

    @cogeco having issue with the internet again. Any outage in Niagara? Also is there a way to reset the tv channel so they stop cutting ? ( watching TV and the show keeps cutting and it’s doing this on all my channels

  • cleanturfcanada Clean Turf Canada (@cleanturfcanada) reported from St. Catharines, Ontario

    @cogeco @cogecohelps you are down again!!! Why can’t you get this fixed

  • littletonstc Lori Littleton (@littletonstc) reported from St. Catharines, Ontario

    Dearest @cogeco, why is the internet not working? #pleasefixit #3kidsonclasses #tryingtowork

  • dragon_hombre DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario

    @cogeco what is going on with the internet and what is going ? Your contact and support is not working your phone number is BUSY and I pay for services this is not provided

  • daveschulz Dave Schulz (@daveschulz) reported from Pelham Centre, Ontario

    If your #Cogeco in Ontario is out, set your router to DSN 8.8.8.8 with secondary 8.8.4.4 until they fix their DNS.

  • jill_lr Jill 💫 (@jill_lr) reported from Niagara Falls South, Ontario

    If you work from home, do yourself a favour and never get @cogeco. It’s impossible to work from home if your router is never “online”. @cogecohelps

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • rudyjuly2 Rudy (@rudyjuly2) reported

    @TekSavvyCSR Cogeco is not reporting any outages for N9Y 4B4 in Kingsville but I haven’t had internet since just after 4 AM EST. Powered down modem twice, reset it. Nothing

  • GeorgeRadov George Radov (@GeorgeRadov) reported

    Anyone having issues with cogeco internet today? This has been happening a lot lately.... #cogeco

  • qcapital2020 🔲Q-Cap🔲 (@qcapital2020) reported

    @rosemontseneca Good thing they never bought Cogeco

  • DeanHewer Dean Hewer (@DeanHewer) reported

    @cogecohelps Good Morning Cogeco. We are a customer and I have a concern. Our Router logs are showing a lot of DoS Attack: Syn scan…who do I report it to? Thanks.

  • sadcartoonbear scb (@sadcartoonbear) reported

    At least if the Cogeco Outage Tracker gave you no information it would only be useless but it outright lies to you most of the time so it is whatever is worse than useless " down from 2:30 until 3 and then again from 7 until 11" no it was down from 2:30 until 1:15 and counting

  • davidxxx69 David McDonnell-Lye (@davidxxx69) reported

    Oh look at that. Yet again my wifi goes out. Yet any time I called and speak to anyone at @cogeco they tell me I need to reset the box. Your modem is a piece of garbage and should send someone to look at what the problem is instead of giving me back all the time @cogecohelps

  • MsKillMyself ellettstore.com (@MsKillMyself) reported

    @cogeco hello social media person I'm not mad at you is there anybody you can give the middle finger to for me over this outage

  • heat_cf Heather Scott (@heat_cf) reported

    @KaleyS23 @cogeco @TekSavvyCSR Well isn't that just stupid!!! Good thing it's fixed :)

  • jesus_sold_weed jesus_sold_weed (@jesus_sold_weed) reported

    @cogeco it’s been 3 months… takes 25 minutes to download a tv on the app at lowest resolution… where is the update???????

  • inthehammer1 -Hammertime🔨🕯 (@inthehammer1) reported

    Well canceled my sportsnet west and Pacific. All good ordered it last year. Never got to see one game from out west.. well Canadian teams any way. GARY BETTMAN HAD THEM BLACKED OUT IN CANADA 😡🖕I SHOULD GET A REFUND FFS🤔👍😎 @Cogeco @nhl Nice to watch some hockey though🇨🇦🔨