Cogeco Outage Report in St. Catharines, Regional Municipality of Niagara, Ontario
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The latest reports from users having issues in St. Catharines come from postal codes L2S.
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Problems in the last 24 hours in St. Catharines, Ontario
The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in St. Catharines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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Internet (66%)
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TV (12%)
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E-mail (8%)
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Wi-fi (7%)
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Total Blackout (5%)
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Phone (3%)
Live Outage Map Near St. Catharines, Regional Municipality of Niagara, Ontario
The most recent Cogeco outage reports came from the following cities: St. Catharines and Niagara Falls.
City | Problem Type | Report Time |
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Internet | ||
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TV | ||
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Community Discussion
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Cogeco Issues Reports Near St. Catharines, Ontario
Latest outage, problems and issue reports in St. Catharines and nearby locations:
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Nishant (@nishantvatsal) reported from Niagara-on-the-Lake, Ontario
@cogecohelps In the list of Wi-Fi connections nearby, on my phone, I could see other people’s cogeco networks, so does that mean the issue could be just with my house?
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Steph (@officialstephhx) reported from St. Catharines, Ontario
@cogecohelps @cogeco is it your policy to request payment for service even after debt is settled? I’m genuinely confused why I need to pay more money to obtain service after past debt was settled. I have the signed letter showing settlement. No agent can seem to provide me proof!
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Jill 💫 (@jill_lr) reported from Niagara Falls South, Ontario
If you work from home, do yourself a favour and never get @cogeco. It’s impossible to work from home if your router is never “online”. @cogecohelps
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Hodgy (@Hodgy1414) reported from Thorold South, Ontario
Hey @cogecohelps @cogeco. New customer here. Why was I promised/paying for 1 Gig internet speed when I'm barely getting 5 mbps? I've reset modem and tv box at least 5 times in 2 days. Bell Fibe didn't even break a sweat to get 50+ mbps. #unacceptable
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Elango Vanangamudi (@velango) reported from Niagara Falls South, Ontario
@cogeco Internet service outage at High St, Niagara falls. I work from home. ETA please. Thanks.
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Dayna Janzen (@dayloro) reported from Niagara Falls South, Ontario
@cogecohelps Hi there Cogeco, is there internet issues in Niagara Falls? Reset my modem and still no internet for the last 20-30 mins. Any known outages?
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Lori Littleton (@littletonstc) reported from St. Catharines, Ontario
Dearest @cogeco, why is the internet not working? #pleasefixit #3kidsonclasses #tryingtowork
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Sharonne Young (@sharonne_young) reported from St. Catharines, Ontario
Cogeco sucks
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Clean Turf Canada (@cleanturfcanada) reported from St. Catharines, Ontario
@cogeco @cogecohelps you are down again!!! Why can’t you get this fixed
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iFLyS🅾️lO (@ohrigeeta) reported from St. Catharines, Ontario
@cogeco down again???
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Lori Littleton (@littletonstc) reported from St. Catharines, Ontario
@cogecohelps @cogeco Up your end of the “contract” by providing the service I have apparently been locked into. Additionally, I have been on the line for 45 minutes and I am now getting a $5 credit — for 4 days of interrupted internet.
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lyn nottingham (@LynNottingham) reported from Thorold South, Ontario
@cogeco This issue is still not resolved. Again today , like the last 3 days, no WiFi service. Uggghhhhh
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Dave Schulz (@daveschulz) reported from Pelham Centre, Ontario
If your #Cogeco in Ontario is out, set your router to DSN 8.8.8.8 with secondary 8.8.4.4 until they fix their DNS.
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DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario
@cogeco @cogecohelps I'm very unhappy with the services and the customer service/support. There is no number to call. All are disconnected.(taking people for fools you give them the number from the website and the number doesn't work) BAD Service in looking for another provider
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Plastic Geordie (@geordie_plastic) reported from Pelham Centre, Ontario
@cogeco any idea of when today's issues will be sorted? Like many I rely on a reliable internet connection to be able to work. This is the second time this week this had happened to me and it is preventing me from doing my job.
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Don Crocock (@dcrocock) reported from St. Catharines, Ontario
C’mon @cogeco get your **** together! Second major internet outage in southern Ontario in 3 days. WTF?!?
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Nathalie Lavoie (@nlavoie42) reported from Niagara Falls South, Ontario
@cogeco having issue with the internet again. Any outage in Niagara? Also is there a way to reset the tv channel so they stop cutting ? ( watching TV and the show keeps cutting and it’s doing this on all my channels
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DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario
@cogeco what is going on with the internet and what is going ? Your contact and support is not working your phone number is BUSY and I pay for services this is not provided
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Tammy Duncan (@tamduncan) reported from St. Catharines, Ontario
@cogeco How on earth does one contact your non-Customer Service??? Busy signal for four hours after speaking to someone who transferred and disconnected me???
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MrJMe (@MrJMe) reported from Niagara Falls South, Ontario
@cogecohelps where can I find information on Cogeco’s new service epico?
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Pat Highminded (@Highminded42) reported
@cogeco Intenets been down all day. You guys got an ETA on the fix?
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BP (@_bpaiement) reported
🧵4/6 Cogeco initially refused to send another technician. After significant escalation through OXIO, they finally agreed to another visit—only to cancel it three days later, claiming there were “area-wide issues.” These are unrelated to my problem, which continues unabated.
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BP (@_bpaiement) reported
🧵5/6 This is what passes for support when there is no meaningful competition. My only alternative locally is Bell’s DSL at 50 Mbps, compared to my current 1000 Mbps service—an unacceptable downgrade. All other ISPs in the area rely on Cogeco’s infrastructure.
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BP (@_bpaiement) reported
🧵2/6 My internet service was stable for years. The problems began immediately after Cogeco’s technician installed service for my neighbour, who is also with OXIO. Since then, I have experienced constant outages—each requiring a manual modem reboot to restore connectivity.
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Jeremy Thommy (@JKT) reported
@cogecohelps Thank you! I did get through eventually & spoke to Amy at Retention. A question though - in every customer focused industry, loyalty is rewarded. But at COGECO , i end up paying higher charges every year. And the explanation given is that I had a promo rate! Why?
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Loud mouth (@solkumar) reported
@cogeco should be out of business sooner or later with their poor customer decide. Service.! 2 days and still waiting for the promised call!
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dee gaud (@gaudall) reported
@cogeco all my services are out. 2nd time in a week. For $337 a month. There has to be a more reliable and less costly service. DO BETTER. 😡
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John Sisson (@jrsmuskoka) reported
@cogecohelps what’s the status update on COGECO service in Bracebridge. It’s been out all day. Why did the Cogeco outage website attribute the service outage to a local power outage when the was no such power outage occurring?
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Lance 🇨🇦 (@tbevel) reported
@cogeco and @cogecohelps. Long-time customer with no real issues. However, the switch to a new modem last week has been nothing short of a disaster. 3 technicians out to correct connection issues, and still the issue persists. Tech support have been zero help whatsoever. 👎
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Tatted_Stephen82🇨🇦 (@charmedone11) reported
@cogeco I am waiting to see if cogeco wireless service becomes a thing in 2025.