Cogeco

Cogeco Outage Report in St. Catharines, Regional Municipality of Niagara, Ontario

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in St. Catharines, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in St. Catharines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in St. Catharines, Regional Municipality of Niagara, Ontario 12/29/2025 09:35

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Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. TV (40%)

    TV (40%)

  2. Internet (39%)

    Internet (39%)

  3. E-mail (10%)

    E-mail (10%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near St. Catharines, Regional Municipality of Niagara, Ontario

The most recent Cogeco outage reports came from the following cities: St. Catharines, Fonthill, Niagara Falls, Thorold and Niagara-on-the-Lake.

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City Problem Type Report Time
CanadaSt. Catharines TV
CanadaFonthill TV
CanadaNiagara Falls Internet
CanadaNiagara Falls TV
CanadaSt. Catharines TV
CanadaFonthill E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports Near St. Catharines, Ontario

Latest outage, problems and issue reports in St. Catharines and nearby locations:

  • remyzanotto Remy Zanotto (@remyzanotto) reported from St. Catharines, Ontario

    @cogeco hey guys, is there an outage in South St. Catharines? #cogeco

  • tamduncan Tammy Duncan (@tamduncan) reported from St. Catharines, Ontario

    @cogeco How on earth does one contact your non-Customer Service??? Busy signal for four hours after speaking to someone who transferred and disconnected me???

  • SylviaBolle Sylvia Bolle (@SylviaBolle) reported from Thorold South, Ontario

    People warned me about @cogeco told me I would be promised a great bundle offer but be billed the regular price. Sure enough. Got my first bill yesterday and there’s no promotion on it. Trust has already been broken.

  • cleanturfcanada Clean Turf Canada (@cleanturfcanada) reported from St. Catharines, Ontario

    @cogeco @cogecohelps you are down again!!! Why can’t you get this fixed

  • sharonne_young Sharonne Young (@sharonne_young) reported from St. Catharines, Ontario

    Cogeco sucks

  • LynNottingham lyn nottingham (@LynNottingham) reported from Thorold South, Ontario

    @cogeco This issue is still not resolved. Again today , like the last 3 days, no WiFi service. Uggghhhhh

  • MrJMe MrJMe (@MrJMe) reported from Niagara Falls South, Ontario

    @cogecohelps where can I find information on Cogeco’s new service epico?

  • dragon_hombre DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario

    @cogeco what is going on with the internet and what is going ? Your contact and support is not working your phone number is BUSY and I pay for services this is not provided

  • dcrocock Don Crocock (@dcrocock) reported from St. Catharines, Ontario

    C’mon @cogeco get your **** together! Second major internet outage in southern Ontario in 3 days. WTF?!?

  • nlavoie42 Nathalie Lavoie (@nlavoie42) reported from Niagara Falls South, Ontario

    @cogeco having issue with the internet again. Any outage in Niagara? Also is there a way to reset the tv channel so they stop cutting ? ( watching TV and the show keeps cutting and it’s doing this on all my channels

  • littletonstc Lori Littleton (@littletonstc) reported from St. Catharines, Ontario

    @cogecohelps @cogeco Up your end of the “contract” by providing the service I have apparently been locked into. Additionally, I have been on the line for 45 minutes and I am now getting a $5 credit — for 4 days of interrupted internet.

  • geordie_plastic Plastic Geordie (@geordie_plastic) reported from Pelham Centre, Ontario

    @cogeco any idea of when today's issues will be sorted? Like many I rely on a reliable internet connection to be able to work. This is the second time this week this had happened to me and it is preventing me from doing my job.

  • HINiagaraHostel HI-Niagara Falls (@HINiagaraHostel) reported from Niagara Falls South, Ontario

    @cogeco Is cogeco busy? We report our 2 lines since yesterday and they tell us today from 8 am to 5 pm we would have someone checking the problem. Well it’s past 5 and nobody came to help us. Do you have too much work?

  • martninblack63 Martin (@martninblack63) reported from St. Catharines, Ontario

    @cogeco Wifi down in North St Catharines.....

  • Niagara_411 ⚠️Niagara 411 News⚠️ (@Niagara_411) reported from St. Catharines, Ontario

    @cogecohelps @cogeco is up and down like a yo-yo 🪀 this afternoon. Down more then up though 😢

  • martninblack63 Martin (@martninblack63) reported from St. Catharines, Ontario

    @cogeco Yes you did, thank you Sandra. I’m just a bit more bemused rather than amused by the situation where @canadaposthelps express mail service puts my package further away from me in a week, than from where it started!!!!

  • daveschulz Dave Schulz (@daveschulz) reported from Pelham Centre, Ontario

    If your #Cogeco in Ontario is out, set your router to DSN 8.8.8.8 with secondary 8.8.4.4 until they fix their DNS.

  • MrJMe MrJMe (@MrJMe) reported from Niagara Falls South, Ontario

    @cogecohelps hello. I heard of a new service from cogeco called epico. I can’t find any info on this anywhere. Can you tell me more about it?

  • dragon_hombre DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario

    @cogeco @cogecohelps I'm very unhappy with the services and the customer service/support. There is no number to call. All are disconnected.(taking people for fools you give them the number from the website and the number doesn't work) BAD Service in looking for another provider

  • ohrigeeta iFLyS🅾️lO (@ohrigeeta) reported from St. Catharines, Ontario

    @cogeco down again???

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • Algea_Eris gage roberts (@Algea_Eris) reported

    @cogeco i just switched from you guys. your internet is just garbage cant stay connected for longer then a day and constantly have to move closer to the router. you guys should quit the internet game you guys suck so bad

  • cogecohelps Cogeco (@cogecohelps) reported

    @aljneale @cogeco Good Morning Al, There was. I am really sorry about that. Is the service ok today? Thanks, Jodi Cogeco

  • seedsnep Seed 🇨🇦 (@seedsnep) reported

    The very nice internet guy from Cogeco has confirmed my internet line is ****** lol said something but a bad amplifier in the junction box across the street should be fixed in a week or two. Luckily I still have internet it just drops back to dial up every now and then lol

  • Royal42400885 Royal (@Royal42400885) reported

    @cogecohelps Excellent customer service - that's what CSRs say. Been on hold 50mins. That's excellence???!?!?!? Can't image what COGECO would do if you hated me - What a joke!!!

  • Cale_Crowe Cale Crowe (@Cale_Crowe) reported

    Episode 2 of @cogeco being the actual worst internet on the face of the planet has commenced!

  • __GREATGAZOO GreatGazoo (@__GREATGAZOO) reported

    @cogeco service in south east Oakville has been down since midnight. Is it still down or reboot my modem/router? Thanks

  • IronSmithyTV IronSmithy (@IronSmithyTV) reported

    Once again had to cancel my stream thanks to my ISP @cogeco service issues! Today marks 4 days with intermittent service which has forced me to stop streaming until they can get it resolved! Thank you for all your patience! And I will be back live as soon as they fix it!! 😢

  • AndrewNAshby Andrew Ashby (@AndrewNAshby) reported

    @Cogeco outage in Kingston? Have lost internet 4 times in the last 30min? #cogecooutage

  • Royal42400885 Royal (@Royal42400885) reported

    @cogeco Called for a service upgrade and got service called instead - excellent customer service - what a joke

  • PeterBruinsFan Peter D. (@PeterBruinsFan) reported

    @cogecohelps @cogeco Hey, Cogeco. Thanks for your thoughts and prayers. Try providing the service I pay over $200 a month regularly.