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Cogeco outages and service status in St. Catharines, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Cogeco generated 0 outage signals in the last 24 hours around St. Catharines, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

The latest reports from users having issues in St. Catharines come from postal codes L2R .

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in St. Catharines, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in St. Catharines, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 22: Problems at Cogeco

Cogeco is having issues since 01:40 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near St. Catharines, Ontario

The most recent Cogeco outage reports came from the following cities: St. Catharines.

CityProblem TypeReport Time
St. Catharines Internet 13 days ago
St. Catharines Internet 2 months ago
Niagara-on-the-Lake TV 2 months ago
Niagara Falls TV 2 months ago
St. Catharines TV 3 months ago
St. Catharines TV 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports Near St. Catharines, Ontario

Latest outage, problems and issue reports in St. Catharines and nearby locations:

  • Rolbear1975
    Roland Gaudet (@Rolbear1975) reported from St. Catharines, Ontario

    @cogecohelps @cogeco I was wondering why i have No Phone No TV and No Internet...are you guys experiencing problems due to the wind storm in St. Catharines

  • daveschulz
    Dave Schulz (@daveschulz) reported from Pelham Centre, Ontario

    If your #Cogeco in Ontario is out, set your router to DSN 8.8.8.8 with secondary 8.8.4.4 until they fix their DNS.

  • MrJMe
    MrJMe (@MrJMe) reported from Niagara Falls South, Ontario

    @cogecohelps hello. I heard of a new service from cogeco called epico. I can’t find any info on this anywhere. Can you tell me more about it?

  • jill_lr
    Jill 💫 (@jill_lr) reported from Niagara Falls South, Ontario

    If you work from home, do yourself a favour and never get @cogeco. It’s impossible to work from home if your router is never “online”. @cogecohelps

  • dcrocock
    Don Crocock (@dcrocock) reported from St. Catharines, Ontario

    C’mon @cogeco get your **** together! Second major internet outage in southern Ontario in 3 days. WTF?!?

  • dayloro
    Dayna Janzen (@dayloro) reported from Niagara Falls South, Ontario

    @cogecohelps Hi there Cogeco, is there internet issues in Niagara Falls? Reset my modem and still no internet for the last 20-30 mins. Any known outages?

  • martninblack63
    Martin (@martninblack63) reported from St. Catharines, Ontario

    @cogeco Wifi down in North St Catharines.....

  • MrJMe
    MrJMe (@MrJMe) reported from Niagara Falls South, Ontario

    @cogecohelps where can I find information on Cogeco’s new service epico?

  • dragon_hombre
    DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario

    @cogeco what is going on with the internet and what is going ? Your contact and support is not working your phone number is BUSY and I pay for services this is not provided

  • nishantvatsal
    Nishant (@nishantvatsal) reported from Niagara-on-the-Lake, Ontario

    @cogecohelps In the list of Wi-Fi connections nearby, on my phone, I could see other people’s cogeco networks, so does that mean the issue could be just with my house?

  • Niagara_411
    ⚠️Niagara 411 News⚠️ (@Niagara_411) reported from St. Catharines, Ontario

    @cogecohelps @cogeco did an amazing job getting out here so quick. They went over absolutely everything and finally found the problem. It’s now working better then ever. Thanks to JODI at customer service and my tech who will remain anonymous, AMAZING WORK!

  • littletonstc
    Lori Littleton (@littletonstc) reported from St. Catharines, Ontario

    Dearest @cogeco, why is the internet not working? #pleasefixit #3kidsonclasses #tryingtowork

  • ohrigeeta
    iFLyS🅾️lO (@ohrigeeta) reported from St. Catharines, Ontario

    @cogeco down again???

  • nlavoie42
    Nathalie Lavoie (@nlavoie42) reported from Niagara Falls South, Ontario

    @cogeco having issue with the internet again. Any outage in Niagara? Also is there a way to reset the tv channel so they stop cutting ? ( watching TV and the show keeps cutting and it’s doing this on all my channels

  • martninblack63
    Martin (@martninblack63) reported from St. Catharines, Ontario

    @cogeco Yes you did, thank you Sandra. I’m just a bit more bemused rather than amused by the situation where @canadaposthelps express mail service puts my package further away from me in a week, than from where it started!!!!

  • HINiagaraHostel
    HI-Niagara Falls (@HINiagaraHostel) reported from Niagara Falls South, Ontario

    @cogeco Is cogeco busy? We report our 2 lines since yesterday and they tell us today from 8 am to 5 pm we would have someone checking the problem. Well it’s past 5 and nobody came to help us. Do you have too much work?

  • littletonstc
    Lori Littleton (@littletonstc) reported from St. Catharines, Ontario

    @cogecohelps @cogeco Up your end of the “contract” by providing the service I have apparently been locked into. Additionally, I have been on the line for 45 minutes and I am now getting a $5 credit — for 4 days of interrupted internet.

  • Niagara_411
    ⚠️Niagara 411 News⚠️ (@Niagara_411) reported from St. Catharines, Ontario

    Major @cogecohelps service outage reported in St. Catharines (including mine). Power outages also reported in some areas. No ETA from Cogeco but they are aware of the problem.

  • Hodgy1414
    Hodgy (@Hodgy1414) reported from Thorold South, Ontario

    Hey @cogecohelps @cogeco. New customer here. Why was I promised/paying for 1 Gig internet speed when I'm barely getting 5 mbps? I've reset modem and tv box at least 5 times in 2 days. Bell Fibe didn't even break a sweat to get 50+ mbps. #unacceptable

  • LynNottingham
    lyn nottingham (@LynNottingham) reported from Thorold South, Ontario

    @cogeco This issue is still not resolved. Again today , like the last 3 days, no WiFi service. Uggghhhhh

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • Tiger_JY
    Kevin K (@Tiger_JY) reported

    @cogeco Could you check if there is an outage in Oakville? I lost internet 2 hours ago and it hasn’t come back online yet.

  • GregGilhooly
    Greg Gilhooly (@GregGilhooly) reported

    I’m on hold trying to get an @cogeco technical issue resolved. Not only are there no humans to pick up the call, but the recorded messages they play while on hold are computer generated and mis-pronounce both “wi-fi” and the name of the company itself. It’s bizarre and awful.

  • clanker69420
    Clanker (@clanker69420) reported

    @cogeco Time switch providers you guys are absolutely awful.

  • xassassinsswef
    xAssassins Lord (@xassassinsswef) reported

    Hey @cogeco your internet is down in Kingston Ontario and your helplines aren’t available wtf is going on

  • JudyMcKeown1
    Judy Young McKeown🇨🇦🇺🇦🇨🇦🇺🇦 (@JudyMcKeown1) reported

    @KNugent4118 @Rogers @RogersHelps We have had Rogers for cell service for almost 24 years but left Bell for Cogeco for internet. I wish I could say I’m happy with either one. Make sure they credit you for time and services lost.

  • TheElephante
    The Wise Elephant (@TheElephante) reported

    @cogeco I am cancelling my Cogeco account. You guys are awful

  • MikeDoris
    Mike Doris (@MikeDoris) reported

    Cogeco Ontario outage looks like a fiber cut

  • ComingInHotSens
    Coming In Hot (@ComingInHotSens) reported

    @SensFan4Life199 Just our luck there was a Cogeco outage yesterday. Cousins crashed the wifi! #shedwifi

  • caldwellport
    mike caldwell (@caldwellport) reported

    @cogeco Any estimated time of service return.

  • notnarr
    narr 🌴 (@notnarr) reported

    @mscranny @kwebber14 @cogeco Bell is bottom of the barrel slop. The slowest and least reliable wifi in Canada hands down. I’ve tried every wifi in my area and Cogeco has been the best besides all these dumb outages