Cogeco

Cogeco Outage Report in St. Catharines, Regional Municipality of Niagara, Ontario

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in St. Catharines come from postal codes L2N and L2M.

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in St. Catharines, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in St. Catharines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in St. Catharines, Regional Municipality of Niagara, Ontario 02/01/2026 06:35

At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. TV (47%)

    TV (47%)

  2. Internet (32%)

    Internet (32%)

  3. E-mail (11%)

    E-mail (11%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near St. Catharines, Regional Municipality of Niagara, Ontario

The most recent Cogeco outage reports came from the following cities: St. Catharines.

Loading map, please wait...
City Problem Type Report Time
CanadaSt. Catharines Internet
CanadaSt. Catharines TV
CanadaSt. Catharines Internet
CanadaSt. Catharines TV
CanadaFonthill TV
CanadaNiagara Falls Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports Near St. Catharines, Ontario

Latest outage, problems and issue reports in St. Catharines and nearby locations:

  • LynNottingham lyn nottingham (@LynNottingham) reported from Thorold South, Ontario

    @cogeco This issue is still not resolved. Again today , like the last 3 days, no WiFi service. Uggghhhhh

  • littletonstc Lori Littleton (@littletonstc) reported from St. Catharines, Ontario

    @cogecohelps @cogeco Up your end of the “contract” by providing the service I have apparently been locked into. Additionally, I have been on the line for 45 minutes and I am now getting a $5 credit — for 4 days of interrupted internet.

  • tamduncan Tammy Duncan (@tamduncan) reported from St. Catharines, Ontario

    @cogeco How on earth does one contact your non-Customer Service??? Busy signal for four hours after speaking to someone who transferred and disconnected me???

  • jill_lr Jill 💫 (@jill_lr) reported from Niagara Falls South, Ontario

    If you work from home, do yourself a favour and never get @cogeco. It’s impossible to work from home if your router is never “online”. @cogecohelps

  • geordie_plastic Plastic Geordie (@geordie_plastic) reported from Pelham Centre, Ontario

    @cogeco any idea of when today's issues will be sorted? Like many I rely on a reliable internet connection to be able to work. This is the second time this week this had happened to me and it is preventing me from doing my job.

  • sharonne_young Sharonne Young (@sharonne_young) reported from St. Catharines, Ontario

    Cogeco sucks

  • dcrocock Don Crocock (@dcrocock) reported from St. Catharines, Ontario

    C’mon @cogeco get your **** together! Second major internet outage in southern Ontario in 3 days. WTF?!?

  • MrJMe MrJMe (@MrJMe) reported from Niagara Falls South, Ontario

    @cogecohelps where can I find information on Cogeco’s new service epico?

  • dragon_hombre DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario

    @cogeco @cogecohelps I'm very unhappy with the services and the customer service/support. There is no number to call. All are disconnected.(taking people for fools you give them the number from the website and the number doesn't work) BAD Service in looking for another provider

  • dayloro Dayna Janzen (@dayloro) reported from Niagara Falls South, Ontario

    @cogecohelps Hi there Cogeco, is there internet issues in Niagara Falls? Reset my modem and still no internet for the last 20-30 mins. Any known outages?

  • velango Elango Vanangamudi (@velango) reported from Niagara Falls South, Ontario

    @cogeco Internet service outage at High St, Niagara falls. I work from home. ETA please. Thanks.

  • dragon_hombre DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario

    @cogeco what is going on with the internet and what is going ? Your contact and support is not working your phone number is BUSY and I pay for services this is not provided

  • ohrigeeta iFLyS🅾️lO (@ohrigeeta) reported from St. Catharines, Ontario

    @cogeco down again???

  • nlavoie42 Nathalie Lavoie (@nlavoie42) reported from Niagara Falls South, Ontario

    @cogeco having issue with the internet again. Any outage in Niagara? Also is there a way to reset the tv channel so they stop cutting ? ( watching TV and the show keeps cutting and it’s doing this on all my channels

  • littletonstc Lori Littleton (@littletonstc) reported from St. Catharines, Ontario

    Dearest @cogeco, why is the internet not working? #pleasefixit #3kidsonclasses #tryingtowork

  • daveschulz Dave Schulz (@daveschulz) reported from Pelham Centre, Ontario

    If your #Cogeco in Ontario is out, set your router to DSN 8.8.8.8 with secondary 8.8.4.4 until they fix their DNS.

  • cleanturfcanada Clean Turf Canada (@cleanturfcanada) reported from St. Catharines, Ontario

    @cogeco @cogecohelps you are down again!!! Why can’t you get this fixed

  • MrJMe MrJMe (@MrJMe) reported from Niagara Falls South, Ontario

    @cogecohelps hello. I heard of a new service from cogeco called epico. I can’t find any info on this anywhere. Can you tell me more about it?

  • HINiagaraHostel HI-Niagara Falls (@HINiagaraHostel) reported from Niagara Falls South, Ontario

    @cogeco Is cogeco busy? We report our 2 lines since yesterday and they tell us today from 8 am to 5 pm we would have someone checking the problem. Well it’s past 5 and nobody came to help us. Do you have too much work?

  • Hodgy1414 Hodgy (@Hodgy1414) reported from Thorold South, Ontario

    Hey @cogecohelps @cogeco. New customer here. Why was I promised/paying for 1 Gig internet speed when I'm barely getting 5 mbps? I've reset modem and tv box at least 5 times in 2 days. Bell Fibe didn't even break a sweat to get 50+ mbps. #unacceptable

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • mclaughlinr Ron McLaughlin (@mclaughlinr) reported

    Cogeco, 45 minutes, no answer and no service. You guys already start long weekend?

  • tishhitsthefan Badum.Tish (@tishhitsthefan) reported

    37 mins on hold now. If the queue to speak to the disconnection reps is this long, how many other @cogeco users are also leaving? My guess is either a LOT, or they've got 1 person answering this line. Either way, it's yet more poor customer service on their part /5

  • HutsonWilmot Wil Y Hutson (@HutsonWilmot) reported

    @ryck_nancy @SGirardau @cogeco Oh yeah, the idiot Trudeau said he would help us out with the high cost of our Cell phone & cable provider rates?? Another one of his lies.

  • ryck_nancy Nancy_Ryc- proud yob. (@ryck_nancy) reported

    Just got a message from @Cogeco Internet is going up $6.00 and the tv is also going up $6.00. Thanks Trudeau for the 25% decrease that never happened. I am done . Cancelling today.

  • ZahraKotadia Zahra Kotadia (@ZahraKotadia) reported

    @cogeco seriously...i gave up a good contract for your lies and your agent in Barrie just put me on hold and then hung up...fantastic service!!!

  • lettienets 🌻Loretta Ray 🐈‍⬛ 😷 (@lettienets) reported

    @cogecohelps Is cogeco down in Bay St S area downtown Hamilton?

  • tishhitsthefan Badum.Tish (@tishhitsthefan) reported

    Not one Cogeco rep has apologised for the delays or crappy service, I price hike. Nor have they made any attempt to retain me as a customer. Definitely time to say goodbye @cogeco ! My new ISP? I have yet to have to wait to speak to a rep. 3/

  • CarrascocortesL LCC I I Stand With Ukraine | Freedom to decide (@CarrascocortesL) reported

    @cogeco internet down lakeshore road Burlington

  • onthetabledream 🌷nthetable&dreaming (@onthetabledream) reported

    Not off to a great start for the long weekend. 1. Came home to find the neighbours next door had cut the internet cables that were buried in their front lawn. Cogeco won't come until Sunday. 2. While on my run: some guy in a car stopped & rolled down his window to stare at me

  • IndyW12 IndyW (@IndyW12) reported

    @cogeco has service to the Yates and Symons crossing been cut?