Cogeco

Cogeco Outage Report in St. Catharines, Regional Municipality of Niagara, Ontario

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The latest reports from users having issues in St. Catharines come from postal codes L2M and L2T.

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in St. Catharines, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in St. Catharines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in St. Catharines, Regional Municipality of Niagara, Ontario 03/01/2026 05:50

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Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. Internet (58%)

    Internet (58%)

  2. TV (24%)

    TV (24%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Wi-fi (6%)

    Wi-fi (6%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near St. Catharines, Regional Municipality of Niagara, Ontario

The most recent Cogeco outage reports came from the following cities: St. Catharines.

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City Problem Type Report Time
CanadaSt. Catharines TV
CanadaSt. Catharines Internet
CanadaSt. Catharines Internet
CanadaSt. Catharines TV
CanadaSt. Catharines Internet
CanadaSt. Catharines TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Cogeco Issues Reports Near St. Catharines, Ontario

Latest outage, problems and issue reports in St. Catharines and nearby locations:

  • daveschulz Dave Schulz (@daveschulz) reported from Pelham Centre, Ontario

    If your #Cogeco in Ontario is out, set your router to DSN 8.8.8.8 with secondary 8.8.4.4 until they fix their DNS.

  • littletonstc Lori Littleton (@littletonstc) reported from St. Catharines, Ontario

    Dearest @cogeco, why is the internet not working? #pleasefixit #3kidsonclasses #tryingtowork

  • littletonstc Lori Littleton (@littletonstc) reported from St. Catharines, Ontario

    @cogecohelps @cogeco Up your end of the “contract” by providing the service I have apparently been locked into. Additionally, I have been on the line for 45 minutes and I am now getting a $5 credit — for 4 days of interrupted internet.

  • ohrigeeta iFLyS🅾️lO (@ohrigeeta) reported from St. Catharines, Ontario

    @cogeco down again???

  • tamduncan Tammy Duncan (@tamduncan) reported from St. Catharines, Ontario

    @cogeco How on earth does one contact your non-Customer Service??? Busy signal for four hours after speaking to someone who transferred and disconnected me???

  • dcrocock Don Crocock (@dcrocock) reported from St. Catharines, Ontario

    C’mon @cogeco get your **** together! Second major internet outage in southern Ontario in 3 days. WTF?!?

  • dragon_hombre DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario

    @cogeco @cogecohelps I'm very unhappy with the services and the customer service/support. There is no number to call. All are disconnected.(taking people for fools you give them the number from the website and the number doesn't work) BAD Service in looking for another provider

  • dayloro Dayna Janzen (@dayloro) reported from Niagara Falls South, Ontario

    @cogecohelps Hi there Cogeco, is there internet issues in Niagara Falls? Reset my modem and still no internet for the last 20-30 mins. Any known outages?

  • LynNottingham lyn nottingham (@LynNottingham) reported from Thorold South, Ontario

    @cogeco This issue is still not resolved. Again today , like the last 3 days, no WiFi service. Uggghhhhh

  • nlavoie42 Nathalie Lavoie (@nlavoie42) reported from Niagara Falls South, Ontario

    @cogeco having issue with the internet again. Any outage in Niagara? Also is there a way to reset the tv channel so they stop cutting ? ( watching TV and the show keeps cutting and it’s doing this on all my channels

  • cleanturfcanada Clean Turf Canada (@cleanturfcanada) reported from St. Catharines, Ontario

    @cogeco @cogecohelps you are down again!!! Why can’t you get this fixed

  • dragon_hombre DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario

    @cogeco what is going on with the internet and what is going ? Your contact and support is not working your phone number is BUSY and I pay for services this is not provided

  • MrJMe MrJMe (@MrJMe) reported from Niagara Falls South, Ontario

    @cogecohelps where can I find information on Cogeco’s new service epico?

  • velango Elango Vanangamudi (@velango) reported from Niagara Falls South, Ontario

    @cogeco Internet service outage at High St, Niagara falls. I work from home. ETA please. Thanks.

  • officialstephhx Steph (@officialstephhx) reported from St. Catharines, Ontario

    @cogecohelps @cogeco is it your policy to request payment for service even after debt is settled? I’m genuinely confused why I need to pay more money to obtain service after past debt was settled. I have the signed letter showing settlement. No agent can seem to provide me proof!

  • sharonne_young Sharonne Young (@sharonne_young) reported from St. Catharines, Ontario

    Cogeco sucks

  • jill_lr Jill 💫 (@jill_lr) reported from Niagara Falls South, Ontario

    If you work from home, do yourself a favour and never get @cogeco. It’s impossible to work from home if your router is never “online”. @cogecohelps

  • geordie_plastic Plastic Geordie (@geordie_plastic) reported from Pelham Centre, Ontario

    @cogeco any idea of when today's issues will be sorted? Like many I rely on a reliable internet connection to be able to work. This is the second time this week this had happened to me and it is preventing me from doing my job.

  • nishantvatsal Nishant (@nishantvatsal) reported from Niagara-on-the-Lake, Ontario

    @cogecohelps In the list of Wi-Fi connections nearby, on my phone, I could see other people’s cogeco networks, so does that mean the issue could be just with my house?

  • Hodgy1414 Hodgy (@Hodgy1414) reported from Thorold South, Ontario

    Hey @cogecohelps @cogeco. New customer here. Why was I promised/paying for 1 Gig internet speed when I'm barely getting 5 mbps? I've reset modem and tv box at least 5 times in 2 days. Bell Fibe didn't even break a sweat to get 50+ mbps. #unacceptable

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • tristanfarhood Tristan Farhood (@tristanfarhood) reported

    @cogecohelps I am in Oakville and I am a cogeco customer. My internet as well as tv service is not working. Please help me.

  • alokjha93 AJ (@alokjha93) reported

    @cogeco #cogecosucks#poorservice.. the internet at creekside drive,oakville seems to be down everyday..

  • Simplylynn4u Lynn (@Simplylynn4u) reported

    @cogecohelps is there a problem with cogeco mail in the Stoney Creek area?

  • bigcheeser69 Christian 🌊 🇨🇦 🌊 (@bigcheeser69) reported

    @cogecohelps I’m not letting #Cogeco get away with this. Stressing me out and causing me financial probs when I was a loyal paying customer. You guys would’ve still had me if only you took our complaints seriously. Not speaking of you Graham but other CSR’s and the execs who make the big $$$

  • blairs1 Stephen Blair (@blairs1) reported

    @cogecohelps @cogeco Aside from changing the channel and back, are they gonna do anything to actually fix the problem? This has been going on for a long time. Sadly the Cogeco product has gone downhill a lot recently. Many outages, tv service hit and miss. And these errors.

  • nitramsretaw1 nitramsretaw (@nitramsretaw1) reported

    @cogeco Sat Feb 19 Outage in L7M 1N9 9:52 pm Burlington. Missing the Leaf game. 😡

  • Peterson09N Should Be Golfing 🏌🏻‍♂️ (@Peterson09N) reported

    @cogeco I’m tired of techs coming to my house/neighborhood and saying we have the oldest infrastructure they’ve ever seen. We are 5km from your main Burlington location. Maybe upgrade the infrastructure you keep raising prices for in our area. Terrible.

  • nitramsretaw1 nitramsretaw (@nitramsretaw1) reported

    @cogecohelps @cogeco No service since Saturday night at 9:15!

  • nitramsretaw1 nitramsretaw (@nitramsretaw1) reported

    @alexmac1230 my Cogeco service has been out since 9:15 pm Saturday. Nobody can give me any answers.

  • TaylorImeson Taylor Ando (Imeson) (@TaylorImeson) reported

    Hey @cogeco @cogecohelps, everyone seems to have their service back in Niagara except me? TV out, wifi working. Is maintenance still happening in Fort Erie, a heads up to customers would have been nice!