Cogeco outages and service status in Alexandria, Ontario

Problems in the last 24 hours in Alexandria, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Alexandria, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• 
  David Hawkins (@hawkpapersizors) reported 3 minutes ago

  I don’t usually go on here to promote products but if you ever want internet that works sometimes and is out at least once a week then @cogeco is your guy I give them 6/7 stars, which is totally fair as their service only works 6/7 days

• 
  Dom (@Dom_Posts) reported 3 minutes ago

  @MinorityFinge @blunt_always @andyalbertan Bell and Cogeco don't over charge new customers, they charge less than most US providers. They simply do. The only issue Canada has with telecom, is that there is nothing to stop them from increasing that price on existing customers unless it's a contract price freeze deal

• 
  Greg Gilhooly (@GregGilhooly) reported 5 minutes ago

  I’m on hold trying to get an @cogeco technical issue resolved. Not only are there no humans to pick up the call, but the recorded messages they play while on hold are computer generated and mis-pronounce both “wi-fi” and the name of the company itself. It’s bizarre and awful.

• 
  BBall QT 🇨🇦 KC Kings Counsel & the Sunshine Band (@BBallQTat) reported 7 minutes ago

  Wow @cogeco @cogecohelps outage during Masters. It's like the old days of failures middle of Super Bowls middle of Tyson fight. How many 9's do you provide? Five 9s? Four? Three 9s?

• 
  Steve Pipes (@steve_pipes) reported 8 minutes ago

  Signed up for 2Gbps service from @cogeco this morning! Was done very conveniently online through their chat service and had the modem in 2 hours! Got home and set it up and only have 1Gbps! Now I have been on the phone with 3 agents who can’t help! @cogecohelps #help

• 
  LynRandom1965🇨🇦 (@LynRandom1965) reported 10 minutes ago

  @MulbearA @CTVNews THIS THIS THIS @cogeco does the same thing. They let you think you're locking in the price on a 2 year contract then when they raise your bill they THEN tell you it's the promotion you locked in. No competition & the CRTC allows these deceitful ******* to get away with this ****.

• 
  Adamomni (@atpracs) reported 10 minutes ago

  @cogeco there is a outage in the L8J2p2 area of Stoney Creek that started at 11:08am this morning, but nothing on the outage page.

• 
  Crypto_10 (@Crypto_10_10) reported 11 minutes ago

  @cogeco @cityburlington @cogeco — you guys officially have the worst customer support in the market. My bill jumped from $70 to $140 because my “promotion ended.” Even in the worst case, $140 for 1 Gbps is robbery.

• 
  GWN (@GWN_Qc) reported 11 minutes ago

  @cogeco @OhlOfficial Start by having a service that dosent break every 2 days... it's been over 1 and half year at this point that I cant upload or play Xbox or stream on twitch

• 
  Cris (@Cricrifi) reported 14 minutes ago

  Ontario people thinking of switching to Cogeco mobile DO NOT MAKE THE MOVE. My 76yr old mom was swindled. Horrible customer service. Tried to move back to her other provider now COGECO mobile won’t port her number. Over 20 hours lost on phone. @cogecohelps