Cogeco

Cogeco Outage Report in Alexandria, United Counties of Stormont, Dundas and Glengarry, Ontario

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Alexandria, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Alexandria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in Alexandria, United Counties of Stormont, Dundas and Glengarry, Ontario 03/01/2026 22:35

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Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. Internet (58%)

    Internet (58%)

  2. TV (24%)

    TV (24%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Wi-fi (6%)

    Wi-fi (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • ImToreos chris toreos (@ImToreos) reported

    Now completely down... @cogeco talk to you at 8am! :)

  • ImToreos chris toreos (@ImToreos) reported

    @cogecohelps @cogeco Appreciate that, last time i called i got a message saying "Please call during the hours of 8am and..." and using twitter is almost impossible when the issue is occurring. So mid afternoon around now is the only time I am able to use my Internet.

  • barcar34 Barrie JoshAllen-lyle (@barcar34) reported

    @CBCNews is just a blank screen. (By the way, as a public broadcaster, why should anyone have to sign up or download Gem to get the news?). Poor showing @cogeco and I look forward to my 4 day rebate on my next bill. (That’s a little humour there).

  • ColfaxMusicLtd Colfax Music (@ColfaxMusicLtd) reported

    @cogeco my internet has ground to a halt. How do I get support?

  • JohannesV85 Johannes (@JohannesV85) reported

    @cogeco Can’t access MyAccount, reset password, called Tech Support, they removed and made new account. Still unable to access it. Says password and username doesn’t match. Very frustrating. Guess you don’t want me to pay my Bill?

  • murbrab Murbrab (@murbrab) reported

    @cogecohelps It’s more than an inconvenience now, a blip in service is an inconvenience, over 4 hours of outage in the middle of the day needs another description - shocking service provision by @cogeco comes to mind. But after all we are just customers, why would we matter

  • TChadwicK R. Tyler Chadwick (@TChadwicK) reported

    im about to lose my MIND. WHY IS COGECO INTERNET THE WORST SERVICE I'VE EVER HAD?!?!!?!?! @cogecohelps

  • LineyGray Liney G (@LineyGray) reported

    My internet makes me want to throw myself off of a bridge. Sounds dramatic I know but I'm back to basement reception which ain't terrible but I miss my friends and family and it sucks that I can't go to their online hangouts bc @cogeco is the worst internet I've ever experienced

  • murbrab Murbrab (@murbrab) reported

    @cogecohelps I get that they are trying to fix it, my frustration is the glib use of the ‘sorry for the inconvenience’ message. If @cogeco was more focussed on providing excellent service and value for money given what we pay each month, the use of glib meaningless phrases would be zero

  • George_Jungle67 George Jungle (@George_Jungle67) reported

    @cogeco Does this service work on devices such as firetv or android tv?