Cogeco

Cogeco Outage Report in Alexandria, United Counties of Stormont, Dundas and Glengarry, Ontario

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Alexandria, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Alexandria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in Alexandria, United Counties of Stormont, Dundas and Glengarry, Ontario 03/25/2026 13:05

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Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. Internet (56%)

    Internet (56%)

  2. TV (25%)

    TV (25%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • J5Jan Jan 🇨🇦 (@J5Jan) reported

    @cogecohelps @cogeco @BellFibe My postal code is K8N1P8 Bridge St E Belleville. They told me not sure why...technician will look at it in a few HOURS. In the meantime...no service AGAIN 🙄

  • JamesConnor1999 James Connor (@JamesConnor1999) reported

    @AboutRogers @Rogers I use to think Cogeco was worse service ever. Now you’re both tied.

  • VillageCakeLady Tracii HoltomReardon🇨🇦 (@VillageCakeLady) reported

    @cogecohelps @cogeco Well Cole, I’ve already spoken to somebody on the phone, I also asked to speak with customer retention I was put on hold. Im tired of being cut off in chats, being told I’m low priority, being told I don’t qualify for escalation k being put on hold. My time is valuable.

  • tanyabourgoin tanyab (@tanyabourgoin) reported

    Really wish there were more home internet options available in my town because @cogeco is absolute garbage and I would switch in a heart beat

  • sjkelly1 Stephen Kelly (@sjkelly1) reported

    While we’re at it, can I just say how badly @cogeco sucks. Crave auto-log out monthly now has be unable to access my account. Bush league oligopolies with big pay cheque in carpet land and customer services that sucks.

  • Davidthegoodga1 DavidthegoodTTV (@Davidthegoodga1) reported

    I am ******* sick of Internet issues , you tell your ISP you're having issues then they make you jump insane amount of hurdles and on top of that 50 percent of them at cogeco are rude. Sick and tired of trying to play through lag.

  • ecosocialism1 Ian Angus / Climate & Capitalism (@ecosocialism1) reported

    @cogecohelps @cogeco As it was, many of us spent long times on hold, not knowing if the problem was with our equipment. Not acceptable.

  • Amy_bbfan Amy: Big Brother Fan (@Amy_bbfan) reported

    @cogecohelps hi, I'm having an issue where the cogeco modem that I have is online but wifi doesn't work. How can I resolve?

  • CarrascocortesL LCC I I Stand With Ukraine | Freedom to decide (@CarrascocortesL) reported

    Is #cogeco internet down on lakeshore in Burlington?

  • raspberryberet3 Dr. Shelly Vohra (Ph.D.) 🇨🇦🏒 (@raspberryberet3) reported

    I am beyond frustrated & angry with @cogeco @cogecohelps! Initially told service appt b/w 11-2 & then switched it b/w 11-5! Three days w/o cable & internet & I work from home! No one showed up - unacceptable!! What will you do?? 😡😡😡