Cogeco

Cogeco Outage Report in Alexandria, United Counties of Stormont, Dundas and Glengarry, Ontario

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Alexandria, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Alexandria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in Alexandria, United Counties of Stormont, Dundas and Glengarry, Ontario 02/25/2026 01:05

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Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. Internet (55%)

    Internet (55%)

  2. TV (25%)

    TV (25%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • _jmb22 John Bianchi (@_jmb22) reported

    @cogeco ON HOLD 2HR 41MIN - CALLED BEFORE 9PM, PUT ME ON HOLD AND THEY WENT HOME???? IM STILL ON HOLD AN NO TV SERVICE???? TERRIBLE CUSTOMER SERVICE

  • sytinvitations Judene McCalla (@sytinvitations) reported

    @cogeco Is there an outage in East Windsor, Ontario?

  • lesliesaker Leslie Saker (@lesliesaker) reported

    Of course there is a @cogeco outage affecting all the services we over pay for. I have come to expect nothing less. #cogecosucks

  • kylesylvester88 Kyle Sylvester (@kylesylvester88) reported

    @cogeco 1 gig down and 30 mb up... What do I have to do to get FTTH so I can get modern speeds... This is horrible in 2021 🥲

  • bendraper Ben Draper (@bendraper) reported

    @cogecohelps had a power outage that ended 25 min ago. Got a text from Cogeco saying power outage ended and to unplug modem for 3 seconds and plug back in. Did that 10 minutes ago and still no internet. What are my options for next steps?

  • slucas_ seane luc / sad leafs fan (@slucas_) reported

    @cogeco YO can y’all answer my bloody calls so you can fix your completely useless receiver? That would be chill.

  • cogecohelps Cogeco (@cogecohelps) reported

    @shell_bei Hi, Betty. Potential outages are the first we check for, when troubleshooting. If an outage is confirmed after a service call has already been booked; we'll contact you to let you know. - Steven Cogeco

  • Ke13Edwards Kelly Edwards (@Ke13Edwards) reported

    @Bell_Support @Bell wondering why you won’t help loyal customers And give better deals to new ones.. would like to have stayed with Bell .. we pay on time every month but guess you don’t care about us ! where is your customer service #timeforandroidbox @ cogeco

  • WASDMitch Mitch 🌍✌🏻 (@WASDMitch) reported

    @cogecohelps Hi Cogeco. I'm trying to call support but the phone transfer fails every time. Can you help me?

  • _jmb22 John Bianchi (@_jmb22) reported

    @cogeco ON HOLD 2HR 12 MIN - CALLED BEFORE 9P, PUT ME ON HOLD DID THEY GO HOME???? IM STIKK ON HOLD AN NO TV SERVICE???? TERRIBLE CUSTOMER SERVICE