Cogeco outages and service status in Alexandria, Ontario

Problems in the last 24 hours in Alexandria, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Alexandria, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Robert Glover, no need to hide behind a username (@RobertwGlover) reported 6 minutes ago

  @cogeco Cogeco increased my bill by 6 bucks and didn't even bother to notify me good customer service Cogeco I'll be downgrading because of it... thanks for the increase with no notice.... appreciate that

• 
  Ted McIntyre (@Tedbits) reported 12 minutes ago

  So what did you do on Easter Sunday? We've spent the entire day trying to get cell phone service transferred back to @Virgin from @cogeco after the switchover last week left my wife unable to see group texts. So much fun.

• 
  Ciel21 ♠️♦️♣️💜🇨🇦🍁 (@Ciel2114) reported 12 minutes ago

  @JTkksmom @cogeco @cogecohelps Service disruption in #HamOnt-see above post

• 
  Prince of Wine Country (@RhapsodyInTrue) reported 13 minutes ago

  @cogeco when you are trying to watch a show, yet, every five seconds the show freezes for 20 seconds then it starts up again, then freezes again after five seconds for another 20 seconds… Can’t wait to cancel

• 
  wanedavis (@wanedavis) reported 16 minutes ago

  @cogeco how do i get live chat support? Your bot doesn’t give me an option regarding the epico box issue i am having

• 
  Iqbal Faizer (@IFcomic) reported 16 minutes ago

  @Bell .. trouble shoot and ensure connections are tight when installation guy was already supposed to do that and won't just send him back. Problem still unsolved. You're a bloated monopoly that's grossly inefficient. We'd have stayed with @Cogeco with its better staff, but crap tech.

• 
  ian jason bradley (@ianjasonbradle1) reported 17 minutes ago

  @cogeco Yeah I don't know what's going on with your company but whoever came out did my internet. It's definitely not working and I was told there was maintenance going on. I looked now there's no notification. I reset my modem and still not working. What the Hell

• 
  Scott Dillon (@dillon4412) reported 19 minutes ago

  @cogecohelps @cogeco Again tonight no Detroit feed. I really have to get rid of Cogeco. Who in Canada wants the Colorado feed. Thanks Cogeco for always disappointing your customer. @COGECOSUCKS

• 
  Tricia Robson (@robson_tri87484) reported 21 minutes ago

  So over service from @cogeco. Constantly have to restart/update just to get the TV to work. The price is getting ridiculous, they give you offers say its good for so long but no not true. should not have to keep calling to adjust. Loyal customer for years but time to move on.

• 
  nekojima (@_nekojima_) reported 31 minutes ago

  @peggy_blair Freedom calls with offers, even when it lowers my bill & better plan. When Cogeco increased, I checked site and got the best offer for 20 months for the same service. I called Rogers for my parents and lowered their bill by $60+. Calling and asking seems to helps us.