Cogeco Outage Report in Alexandria, United Counties of Stormont, Dundas and Glengarry, Ontario
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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours in Alexandria, Ontario
The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Alexandria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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Internet (65%)
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TV (18%)
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Total Blackout (6%)
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Wi-fi (5%)
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E-mail (5%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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RenfrewCountyScanner/PoliceScanner.ca
(@RenfrewCntyScan) reported
Cogeco keeps going up and down. @cogecohelps what's the deal in Pembroke right now?
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Adnan M
(@Adnan_M01) reported
Extremely disappointed with @cogecohelps customer service. We went in and changed our modem, reset it 100 times, and patiently waited on a call for 1 hours only to hear that the earliest COGECO could send a tech is after 3 days.
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Yvette H 🇨🇦
(@Y_vettey) reported
@cogecohelps I did and of course ten minutes in he disappeared, no response once again. Cogeco customer service is terrible
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Cogeco Ontario
(@cogeco) reported
@JimPete76167024 Hello Jim, I'm very sorry to see that your service is not working properly. One of our Specialists, Customer Relations will contact you in private messages via @cogecohelps. Thanks! - Tristan Cogeco
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Wilson
(@Ottawan81) reported
@cogecohelps @cogeco I've called in, this is how I know it's a problem. Three times I've called to one of your agents and they end the call when I say I have no PIN. I appreciate your attempt to placate me, but it hasn't helped at all.
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Wayne Sankarlal
(@wsankarlal) reported
@cogeco I just called to let you know a tree has fallen on what could be your cable and the earliest that a technician can come to investigate is Saturday?? If that doesn't say customer service I don't know what does.
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YourTV Ottawa Valley
(@yourtvov) reported
@cogeco Very exciting to see a customer care centre open up!!!!
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Bernie Bernie
(@BernieBernie2) reported
@cogeco Cogeco TV guide does not match what is happening on tv, bad for cogeco
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Sharon
(@purtagina) reported
@cogeco unbelievable today they accidentally cut off my service and it is now 11:15 PM and no one is able to restore it. I’ve called all day and spent over 6 hours on the phone trying to get this resolved let’s see if they were reimbursed me for my lost wages and my time
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JOE EXOTIC
(@JoeExotic) reported
@cogeco My 85 year old neighbour has come over to my house three times this week now because he was having trouble with his new internet TV you guys sold him. You are a garbage company and I wish you nothing but pain.