Cogeco

Cogeco Outage Report in Alexandria, United Counties of Stormont, Dundas and Glengarry, Ontario

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Alexandria, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Alexandria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in Alexandria, United Counties of Stormont, Dundas and Glengarry, Ontario 03/09/2026 16:45

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Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. Internet (55%)

    Internet (55%)

  2. TV (25%)

    TV (25%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • russells_tpot Bhaskaryya Baruah (@russells_tpot) reported

    @cogeco -I learned from the on-site technician today that there's an issue with wifi pods for all customers but no one in contact center informed me of this during the 10+ calls I made last few weeks - Why this lack of transparency? Why no ETA being provided? Why charge full fee?

  • Nickywill077 Nick (@Nickywill077) reported

    @cogeco As frustrating as this is, the customer service and communication coming from your team is unheard of these days! 👏kudos cogeco team!

  • MarkKennedyQW Mark (Bundy) Kennedy 🇨🇦 (@MarkKennedyQW) reported

    I finally had five minutes to sit down and check @Reddit for something and of course that’s exactly when their site is down for some reason. If it’s not an unreliable service provider like @Cogeco causing headaches, it’s something else. Can’t catch a break. #Reddit

  • JohnSto02440621 Stoney33 (@JohnSto02440621) reported

    Netflix cut me off. Only my wife and myself on a premium subscription. I'm running cogeco downstairs pushing it up stairs with other wifi. They shut Me down for five days. Anyone else have this issue. Let me know. Thinking class action. Wrong just shut me down

  • chachababy2000 Savage Beaver (@chachababy2000) reported

    Why Rogers? Paid for internet through the winter so when I spend a few days at my cottage I'll be able to have a "work vacation". Got up there,no internet,spent 3 days on the phone, told some firmware problem.Months paying for internet but no internet.Go with Cogeco @RogersHelps

  • WeAreNotUrKind ℓιη∂ѕαу αρρℓєgαтн ™ 🍎 (@WeAreNotUrKind) reported

    @MRAARONTRUTH @Bell I was on for one month then went back to Cogeco. Have had no problems with them and the speed is amazing.

  • redinhamilton Redinhamilton (@redinhamilton) reported

    @cogecohelps Lol it wasn't last night it's been over a week of this. Now it's been 2 hours trying to get to a customer loyalty manager and getting bounced around. At least 3x a year I have to waste my time getting Cogeco to deliver the service I paid for.

  • i___JOHN___i JOHN (@i___JOHN___i) reported

    @cogecohelps Hey Karen, does Cogeco have an outage in Fort Erie on Dominion Rd.? Our Internet is down.

  • csscoreboard Cust Service Ratings (@csscoreboard) reported

    Cogeco: I pay quite a bit for the service I have and I cant even use it. I have lived in my place for 1 year and

  • 80noodle80 Jen Smith (@80noodle80) reported

    @cogecohelps Hi 👋🏻 I’m having trouble receiving emails from @Mirvish in my Cogeco email account. I’ve added them to my allowed senders and domains list and it’s still not working. Any suggestions on how to fix this? Apparently I’m not the only one having this problem. Thank you!