Cogeco

Cogeco Outage Report in Alexandria, United Counties of Stormont, Dundas and Glengarry, Ontario

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Alexandria, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Alexandria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in Alexandria, United Counties of Stormont, Dundas and Glengarry, Ontario 03/19/2026 03:40

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Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. Internet (56%)

    Internet (56%)

  2. TV (25%)

    TV (25%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • Jason06472531 JMan (@Jason06472531) reported

    @cogeco I call bull crap I still don’t have net I am u promised on the website to have it on by 12pm and that time came and went Ty for the letdown

  • mike_pequegnat michael pequegnat (@mike_pequegnat) reported

    You know what I love when the @cogeco @cogecohelps says there no outages and yet I come home from work (had working internet before I left at 10pm) and now its down again. And no way on their site under outages to report it... please. I just want to relax after work.

  • PieMercenary MercenaryOfPie (@PieMercenary) reported

    @cogeco Would sure be cool if you could give us some real information about what was going on and the approximate time frame it will take to fix

  • pluc pL (@pluc) reported

    @pmarriott I'm with @cogeco, it's down and @videotron called me to try and convert me. They install generators on their cable boxes on electric posts. Ain't nobody trying to sway my electricity provider

  • Shez420 Shez420 (@Shez420) reported from Peterborough, Ontario

    @cogecohelps @russreedyk That link information is incorrect, my postal code shows "no issues" I haven't had internet access since Saturday morning. So some CORRECT INFORMATION would be greatly appreciate. @cogeco

  • pmarriott Paul Marriott, PhD. (@pmarriott) reported

    @pluc @cogeco @Videotron In other markets where there's "competition" there is still only one physical grid, though, and one grid operator/maintainer. I have no idea how it works for cable network infrastructure though.

  • MaryBrighton Mary Brighton (@MaryBrighton) reported

    @susanneapril @cogeco Same!! @cogecohelps Even though their website says no outage detected.

  • MaryBrighton Mary Brighton (@MaryBrighton) reported

    @cogecohelps Thanks Graham but I’m literally chatting with Cogeco right now and they are saying the website is not accurate or up to date. My postal code says no outages, Cogeco technician (yesterday and today) says there is still an outage,

  • carol_nasvytis CanadianSoul 🇨🇦 🇩🇰 (@carol_nasvytis) reported

    @Kay33549518 @cogeco Have called 2x. Both times - “ Let’s check your modem” Me: I don’t need you to check the modem - I need you to hook up the downed lines that are laying in our front yards - and no NEXT MONDAY is NOT an acceptable service call time. They promised today - we’ll see.

  • Petrodactylus Pterodactylus (@Petrodactylus) reported

    Hi @cogecohelps @cogeco, according to your reported outages section of your website, it states “no outage detected” in your area. However the internet is still out!