Cogeco outages and service status in Alma, Quebec

Problems in the last 24 hours in Alma, Quebec

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Alma, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Afrodyliac (@afrodyliac) reported 7 minutes ago

  @xassassinsswef @cogeco It must be pretty bad, none of their websites are working either. Read somewhere a fiber cable has been cut but not sure if that's true.

• 
  🏒⛳️ Mark Kennedy 🇨🇦 (@MarkKennedyQW) reported 12 minutes ago

  Looks like the internet outage is affecting not only @cogeco but reports that @Rogers and @Bell also down as well. Let the conspiracy theories begin.

• 
  Tim Lowe (@rivinnorthbay2) reported 15 minutes ago

  @cogecohelps Thanks...just thought I'd help. Any news on the outage for cogeco internet?

• 
  xAssassins Lord (@xassassinsswef) reported 16 minutes ago

  Hey @cogeco your internet is down in Kingston Ontario and your helplines aren’t available wtf is going on

• 
  CRASH (@asharpe004) reported 19 minutes ago

  @cogeco What’s the image showing? Is this one wire damage responsible for the issues in numerous cities?

• 
  chad (@sylvestor1967) reported 22 minutes ago

  @ryangerritsen It took me 4 hours on the phone and 3 weeks later I finally got Cogeco to stop my service. There are rules on the books now but they have you got around and around leading nowhere. This is why we need competition up here for the 3 big suppliers to shake in their boots.

• 
  💯JT.💯 (@JimmyT2022) reported 24 minutes ago

  @cogeco Switched to a business account. Let’s see if thisn works out so far much better customer service and being a staellite office they took it way more serious. Their residential department suuuuucks

• 
  Giodoc (@dongiodoc) reported 26 minutes ago

  The only Idiot that put fiber on the air. It needs to go underground like power cables. @cogeco

• 
  Norm (@quietlybless) reported 26 minutes ago

  @cogeco down now 36 hours. Internet down but cogeco says, "having an issue go to cogeco online" . How idiotic. Requested technical support(#5) but after 3 minute message..." customer service is closed" with a quick hang up. No cs during outage??? @crtc

• 
  narr 🌴 (@notnarr) reported 29 minutes ago

  @mscranny @kwebber14 @cogeco Bell is bottom of the barrel slop. The slowest and least reliable wifi in Canada hands down. I’ve tried every wifi in my area and Cogeco has been the best besides all these dumb outages