Cogeco

Cogeco Outage Report in Alma, Saguenay/Lac-Saint-Jean, Québec

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Alma, Québec

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Alma and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in Alma, Saguenay/Lac-Saint-Jean, Québec 01/13/2026 21:55

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Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. TV (42%)

    TV (42%)

  2. Internet (38%)

    Internet (38%)

  3. E-mail (10%)

    E-mail (10%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • ScuzzMcFuzz Scuzz McFuzz (@ScuzzMcFuzz) reported

    @cogeco You guys need to start handing out credits. I shouldn't be stuck paying full price for a service that only works some of the time.

  • PaulHarryMartin Paul Martin (@PaulHarryMartin) reported

    @cogeco Everyone else I know who doesn’t have cogeco isn’t having any issues. Your service still isn’t working though.

  • gratia78 gratia ip (@gratia78) reported

    @cogeco @cogecohelps Perhaps @Cogeco should explicitly state the reason for the disruptions this week to avoid losing subscribers. Google being hacked is a good explanation for the problems with cogeco's dns.

  • chengster88 GIR (@chengster88) reported

    @cogeco Cogeco customer service sure treat their customers with rudeness and attitude. I asked to speak to a supervisor. My call got cut off just when I was explaining my situation to Richard the Supervisor. They have my acct. info & yet does not give me a call back to resolve my issue

  • vx1 vx1 (@vx1) reported

    Cogeco internet has been down off and on for the last few days , it’s not your imagination.. as a rule when you can upgrade your router firmware

  • iMike_M I'm Mike M (@iMike_M) reported

    Change the DNS settings on your Cogeco modem to manual and point DNS1 to 1.1.1.1 and DNS2 to 1.0.0.1. Problem goes away. #CogecoDown #cogecooutage

  • Outnumberedby5_ Ashley (@Outnumberedby5_) reported

    Getting really sick of Cogeco 🥴🥴🥴 nothing but problems

  • brock_mrs Lisa Brock (@brock_mrs) reported

    @Outnumbered5_1 @cogeco Not working for us

  • mfield0 Matthew Field (@mfield0) reported

    @globalnewsto Fix your sh!t @cogeco !!!

  • jrod29690006 prairie dog (@jrod29690006) reported

    @ihoplad @cogeco Now I'm really thinking about switching service providers