Cogeco

Cogeco Outage Report in Alma, Saguenay/Lac-Saint-Jean, Québec

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Alma, Québec

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Alma and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in Alma, Saguenay/Lac-Saint-Jean, Québec 02/19/2026 04:30

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Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. Internet (56%)

    Internet (56%)

  2. TV (23%)

    TV (23%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • TMLFiveStarCo Phil L (@TMLFiveStarCo) reported

    @Bell officially had Bell fibe TV for the last week. I've spent just as much time re booting the system as I have watching it. Bell has been a nightmare. A wk an I switching back @cogeco is where it's all for TV an internet needs. I've been a cell customer for over 20 yrs.

  • shawn11627 GDS MPT (@shawn11627) reported

    @cogecohelps Cogeco support is like pulling fking teeth. They are one of two things: 1/ Incompetent Or 2/ Taking advantage of my elderly mother. They didn’t give her the package she signed up for (their promo), charged her more than the promo and gave her less services.

  • shawn11627 GDS MPT (@shawn11627) reported

    @cogecohelps @cogeco My mother spoke with 3 reps and none of them were able to fix the issue and claimed there was no issue. I called in and I ensured it was fixed. Finally, a rep that knew how to do their job. Issue now resolved.

  • TheAkibaGuy Ah (@TheAkibaGuy) reported

    @cogecohelps does cogeco allow the use of third party modems? What do I do if mine is broken?

  • purenoobage1968 gary handt (@purenoobage1968) reported

    @vicconsult im with Cogeco as well I NEVER get those speeds ugh

  • s_j_xo 𝚂𝚑𝚢’𝚜 𝙲𝚑𝚊𝚘𝚜 🤍🌻 (@s_j_xo) reported

    @cogecohelps @RebeccaShanks5 @cogeco Oh I already had a tech look at my account and stuff and they claimed my internet has been online and there’s no problems! Whoever I spoke to said I should see two of my lines but I dont - I only see one that says 5G.

  • steeenps Christine O'Brien (@steeenps) reported

    Update from earlier in the week. @cogeco told us they would not be adjusting any fees for victims of the Fairwinds Fire. A free pause of service for a period of time while situation is assessed was our suggestion but they refused. #sarnia #sarniaobserver @ObserverTerry

  • fullmoonfarm1 FullMoonCastlefinestablesandvastestates (@fullmoonfarm1) reported

    ffs. @cogeco my bill has increased AGAIN for the same service. I may have to rethink this whole internet thing. you might be losing a long-time customer.

  • JoannaTurlejART Joanna Turlej (@JoannaTurlejART) reported

    @AndrewChangCBC Andrew, you were terrific on The Natuonal news, I miss you there. I would like to watch your new show. Our tv and internet provider is Cogeco. Unfortunately, your new channel is not available in our area. Cogeco technical support didn’t know about this channel. Can you alert CBC?

  • theNFTpimp Mr135.eth (@theNFTpimp) reported

    @cogeco is the “worst” internet provider, was force to switch to this company because of my location, 9/10 days it doesn’t work, do not recommend it to anyone. we have there highest performance internet speed pkg. we have to constantly call them to fix it. worst provider exp.