Cogeco Outage Report in Alma, Saguenay/Lac-Saint-Jean, Québec
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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours in Alma, Québec
The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Alma and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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TV (42%)
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Internet (37%)
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E-mail (10%)
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Wi-fi (6%)
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Total Blackout (3%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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I boop snoots.
(@i_boops_snoots) reported
And the Crave app suddenly won’t load on the EPICO box either - which I pay for as part of my Cogeco package. I miss my TiVo boxes. Wish I hadn’t switched to EPICO, it’s been issues with these boxes from the start. I’ve been staring at the crave loading screen for 5 minutes now
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Jot Ghuman
(@jkghuman) reported
@cogeco online says I have service but I haven’t had internet or phone working since the outage. Your service representatives are not helpful with no communication on when and what is happening with my service. I’m switching back to Bell even if it means slower speeds. Ridiculous
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bmaggiemay
(@bmaggiemay) reported
At Cogeco I haven't have live TV in 4 days in Windsor & area. what's the problem. My landord pays for every thing. I can't give his name out he away hunting. Fix it or I'm going back to bell
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Mark Housden
(@MarkHousden1) reported
@cogeco @cogecohelps still no internet access in Crystal Beach , Cogeco unwilling to provide any update / status or timeline. The level of service is terrible and frankly unacceptable !!!!!
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wanedavis
(@wanedavis) reported
@cogeco your killin me… what’s going on in Thamesville… off on off on.. can’t communicate to j if internet is not working???
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Mark Housden
(@MarkHousden1) reported
@cogecohelps Cogeco needs to provide and proper update , changing the restore time on your website every hour to the next hour is ridiculous..... if CNP can provide updated on the power why can't Cogeco do the same . Your service is terrible and your communication worse and
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Tariq Razi
(@Tariq_Razi) reported
@cogecohelps my A/C# 50010985625 and my internet service is down for the last 9 hours. I have contacted Technical Help line and they say that the problem can only be fixed via COGECO Visit. The earliest date given is Jan 5th. This is pathetic customer service since we work online
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Bertrand Cote
(@BertrandCote5) reported
@thevivafrei You should never listen to CJAD or Cogeco media. Those are poison.
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MPW
(@markwarburton72) reported
from
Sarnia, Ontario
Does anyone else's @cogeco fibre home internet disconnect every 10 minutes or so for about 5-10 minutes at a time every night lately starting around 11pm? Getting ridiculous now. Restarted modem many times now. Been on hold for 30 min for tech support yet again... #cogeco
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OuuPieceOfCandy
(@oupieceofcandy) reported
I am disappointed in @vmedia & @cogeco. Since Friday I've had no internet and they've haven't resolved the issue. Spent Christmas alone and now this, thank you for single handedly ruining my Christmas holidays.