Cogeco outages and service status in Alma, Quebec

Problems in the last 24 hours in Alma, Quebec

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Alma, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rolomite (@rolomite) reported 42 seconds ago

  Hi @Cogeco, could you please confirm whether evening phone support for existing-account and billing issues has been discontinued? It appears customers can still call in the evening to purchase new services, but not to deal with an existing account. Is that correct?

• 
  🏒⛳️ Mark Kennedy 🇨🇦 (@MarkKennedyQW) reported 3 minutes ago

  Looks like @Cogeco has a major outage in Trenton and maybe even wider.

• 
  kait (@kitty_kattkait) reported 6 minutes ago

  @catacombsboss @keithurbfan @cogecohelps I said it once I’ll said it again so maybe your retarded *** can understand the person who cut the line is the one who caused the damage, but Cogeco are the ones tasked with the response. Whose “fault” it is is a matter of perspective. Kindly get a ******* life no one asked you

• 
  🇨🇦Wayne🇨🇦 (@Reil76) reported 10 minutes ago

  @shoegirl68 @Bell Ya I’d switched to cogeco for awhile, and then bell sucked me back with a deal too good to turn down.

• 
  Norm (@quietlybless) reported 11 minutes ago

  @CogecoAide @CRTCeng .Had to call😥 due to outage. Me; @cogeco says no outage. Rep; There are outages! Me; How will I know when it's 'really' up?". Rep; modem 'might' come back on properly. If not, reboot it. Spend day rebooting due to inaccurate reports? Rebooted 2x in 4hrs=na

• 
  Kini Surrco | Dividend data (@kinisurrco) reported 12 minutes ago

  @CDInewsletter Really appreciate the thoughtful reply and coming from you, it carries weight. I ran both Quebecor and Cogeco through the algorithm just now. And I am happy to see that your instincts mostly checkout :) : $QBR-B: 🟢 OPTIMAL | Quality 85, Opportunity 80. P/FFO 8.7x, ND/EBITDA 2.9x, 11.8% dividend CAGR. The model loves this one - Quality 85 is significantly higher than BCE (57) or Telus (58). The 2.2% yield is light, but total shareholder yield is 3.79% with buybacks. $CCA: 🟠 CAUTION | Quality 45, Opportunity 70. Yield 6.38%, P/FFO 1.5x. The $2.2B impairment on the U.S. segment (Breezeline) is flagged as a permanent structural problem, not temporary. The algorithm sees the value but doesn't trust the moat. The BCE management trust point is well taken. "The dividend is safe" → 42% cut a year later is exactly the kind of credibility gap no quantitative model captures. I should probably add some version of this. Thanks again 🇨🇦

• 
  Colin Purcell (@colinpurcellx) reported 13 minutes ago

  @cogecohelps Nice of you to say—I guess. But HOW can you help me? Might get a callback in two business days? That's amateur hour and totally unacceptable. Doesn't Cogeco want my money?

• 
  G (@GMan008EEN) reported 14 minutes ago

  @cogeco outage in Kingston

• 
  Tatted_Stephen82🇨🇦 (@charmedone11) reported 15 minutes ago

  @cogeco outage in Renfrew

• 
  Afrodyliac (@afrodyliac) reported 19 minutes ago

  @xassassinsswef @cogeco It must be pretty bad, none of their websites are working either. Read somewhere a fiber cable has been cut but not sure if that's true.