Cogeco outages and service status in Alma, Quebec

Problems in the last 24 hours in Alma, Quebec

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Alma, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• 
  end-of-suburbia Silverthorn (@endofsuburbia) reported 10 minutes ago

  @itsterki @MikeDoris @cogeco At least I could get my work done, meet my deadline tonight, and impress my client. Unless you have a better solution.

• 
  Dr. Robert Aucoin (@RobertAucoin13) reported 15 minutes ago

  @cogeco your Epico system and customer support are the worst I have seen in 40 years. Channels work and then don't. DVR is garbage and try to even find the 1-800 number. We keep it on the fridge because you can't find it anywhere on the website which is useless.

• 
  Jay S🐬 (@friskybusinesz) reported 17 minutes ago

  @Lesley_Bergen @cogeco Cogeco sucks. Their customer service is atrocious

• 
  Dianne Williams (@SDM_1900) reported 18 minutes ago

  @cogeco STILL HAVING PROBLEMS!!!

• 
  Paul (@PaultiPlayer) reported 18 minutes ago

  @cogeco **** you guys. **** you guys for charging for equipment I don't want to ******* keep. Get charged $300 for obsolete ****, then I have to wait till monday to get anything done? **** off you have lost a ******* customer.

• 
  The Wise Elephant (@TheElephante) reported 19 minutes ago

  Cancelling Cogeco after this. Wtf is wrong with these people

• 
  Dr. Robert Aucoin (@RobertAucoin13) reported 21 minutes ago

  @cogeco Epico is the worst technology I've seen since the 1990s but I am sure @cogeco is saving money for their shareholders and that's all that matters

• 
  Maple Leaf Fan (@Maple_Leaf_Fan) reported 22 minutes ago

  @KellySuzanne9 @corpcapture @cogeco They say no such thing. Stop making **** up. Grow up

• 
  💯JT.💯 (@JimmyT2022) reported 32 minutes ago

  @cogeco Switched to a business account. Let’s see if thisn works out so far much better customer service and being a staellite office they took it way more serious. Their residential department suuuuucks

• 
  Mr. Montgomery (@MrBMontgomery16) reported 32 minutes ago

  @cogeco Any word on the apparent massive outage from Port Hope to Kingston? Customers would appreciate some news!