Cogeco outages and service status in Ayr, Ontario

Problems in the last 24 hours in Ayr, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Ayr, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John Madalena (@MadalenaJohn) reported 4 minutes ago

  @cogeco Anyone experiencing internet issues in the Ancaster area. Internet keeps cutting out

• 
  Griff0n (@_griff0n) reported 6 minutes ago

  I helped my parents switch internet away from @cogeco because of the slow upload speed. Fifty megabits per second upload is slow. Seven months after switching to a competitor, a contracted technician with no signage on his van was rude and cut my father's two coaxial cables outside instead of unscrewing theirs and left almost a meter of coaxial on the line at the road. A month later, two Cogeco sales men showed up at supper time were audibly annoyed while asking why we switched to a competitor and offered "the highest speed" and did not want to say if the upload speed is close to a thousand megabits per second.

• 
  Scott Dillon (@dillon4412) reported 7 minutes ago

  @cogeco screws us again!!!!! Thanks for never putting on the Detroit feed!!! It sucks being your customer!!!!!

• 
  macker333 (@mballack131313) reported 8 minutes ago

  @NoSleevesGaming @cogeco Get on starlink.. won’t have those issues in the future

• 
  John Bugailiskis (@John_Bug) reported 11 minutes ago

  Update. After over 2 days without service it has been restored. Apparently another Cogeco tech physically cut the connection to their terminal box. How does that happen and why could your system not detect it? Finally, when will I be refunded?

• 
  Agent Kujan (@LoneSlug) reported 13 minutes ago

  @cogeco I have a problem. I spent the last 50 minutes dancing through your menu system trying to fix my internet. I can't get hold of a actual person to resolve the issue after using the self help portion. I want to talk to an actual human!

• 
  Bob (@DogLifeOntario) reported 15 minutes ago

  .@cogeco on hold. But good news I can press 1 to set up a call back and they commit to calling back within 24-48 HOURS. Are you ******* kidding me?? That is not how callbacks work you morons. Your epico service is garbage and your customer service is WORSE than garbage!!

• 
  CARTY CARTY (@deliaflower1) reported 15 minutes ago

  @cogecohelps Wish I could tell you Sandra but as Cogeco has not still got the issue of Motorola compatibility sorted... I'm on the outside looking in!

• 
  chad (@sylvestor1967) reported 16 minutes ago

  @ryangerritsen It took me 4 hours on the phone and 3 weeks later I finally got Cogeco to stop my service. There are rules on the books now but they have you got around and around leading nowhere. This is why we need competition up here for the 3 big suppliers to shake in their boots.

• 
  Laurie Nadon (@lnadon3) reported 24 minutes ago

  @bell now would be a good time to send representatives to the Kingston West area and offer some deals to switch ... lots of @cogeco issues lately