Cogeco outages and service status in Bolton, Ontario

Problems in the last 24 hours in Bolton, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Bolton, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tim-Wit (@timlewisgeddes) reported 5 minutes ago

  @cogecohelps It’s all fixed now, but it’s generally a pita. Why shouldn’t I go to Rogers or Bell? I had a Cogeco door knocker talk me into $110 a month and now it’s turned into $150 a month. I feel I got scammed.. why don’t we have NHL network? So many reasons to change providers atm

• 
  a j s b (@Brooksajsb) reported 8 minutes ago

  @cogecohelps At Cogeco Eastgate Hamilton. Waiting 40 mins for service. One single clerk to serve customers. Poor service!!!

• 
  pirangi13 (@shanupirangi) reported 9 minutes ago

  @cogeco @cogecohelps Cogeco customer care is so hopeless, it has a 1000 options to select and once you somehow by pass to get to an agent they say reset modem and hang up via automated voice. Seriously!! I’ve had no internet since a day now and no one cares!

• 
  Tracey (@TraceLynn) reported 13 minutes ago

  @cogeco is there a problem with the cable in peterborough? The audio is cutting out and the picture is choppy.

• 
  Leslie Saker (@lesliesaker) reported 13 minutes ago

  @cogeco is so inept. Customer service does not exist. 3 hours on the phone and not one person seems to know who is responsible for what.

• 
  Dr. Robert Aucoin (@RobertAucoin13) reported 14 minutes ago

  I spend more time on the phone with @cogeco these days than people from my own family. @cogeco sucks. Do better

• 
  Griff0n (@_griff0n) reported 15 minutes ago

  I helped my parents switch internet away from @cogeco because of the slow upload speed. Fifty megabits per second upload is slow. Seven months after switching to a competitor, a contracted technician with no signage on his van was rude and cut my father's two coaxial cables outside instead of unscrewing theirs and left almost a meter of coaxial on the line at the road. A month later, two Cogeco sales men showed up at supper time were audibly annoyed while asking why we switched to a competitor and offered "the highest speed" and did not want to say if the upload speed is close to a thousand megabits per second.

• 
  Alfred E. Newman (@notsobigkahuna) reported 15 minutes ago

  @cogecohelps Everyone I speak to from @cogeco says all the right things… then nothing happens. It actually said in the work order that 2 techs are required. One showed up. This is the 3rd time this exact problem has occurred.

• 
  🇨🇦 Brian Jakovina (@bjakovina) reported 24 minutes ago

  @cogeco You sent me a final bill as our service is done, my father in law passed away, for $0.49.....50 cents. You really are going make me incur a etransfer charge with my bank for $0.49 cents? Seriously? No, are you really serious?

• 
  Iqbal Faizer (@IFcomic) reported 25 minutes ago

  @Bell .. trouble shoot and ensure connections are tight when installation guy was already supposed to do that and won't just send him back. Problem still unsolved. You're a bloated monopoly that's grossly inefficient. We'd have stayed with @Cogeco with its better staff, but crap tech.