Cogeco outages and service status in Bracebridge, Ontario

Problems in the last 24 hours in Bracebridge, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Bracebridge, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Cogeco Issues Reports Near Bracebridge, Ontario

Latest outage, problems and issue reports in Bracebridge and nearby locations:

• 
  David Gilbert (@GilbertMath) reported 15 minutes ago from Gravenhurst, Ontario

  @cogeco your website says our service issue is resolved. I have reset modem as instructed. Still no internet and your tech support line is saying we're still out. Which is it?

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bob Loblaw (@Avocado26430508) reported 7 minutes ago

  @cogeco Seriously 45 minute wait time before I can spread to a real person?? Wtf? Absolute dog **** customer service.

• 
  O'bs 🇨🇦 (@obinson) reported 7 minutes ago

  Cogeco went down, others are over loaded as people grab hotspots. Or so someone posted on here.

• 
  Sampson.d.ramm (@SampsonRamm) reported 11 minutes ago

  @cogeco You posted a pic of a dump truck and downed wires, is that implying that is the cause of the mass outage? If so, where is the redundancy in the system that would prevent this one area from bringing down service across eastern Ontario?

• 
  Dr. Robert Aucoin (@RobertAucoin13) reported 13 minutes ago

  @cogeco your Epico system and customer support are the worst I have seen in 40 years. Channels work and then don't. DVR is garbage and try to even find the 1-800 number. We keep it on the fridge because you can't find it anywhere on the website which is useless.

• 
  Bob Loblaw (@Avocado26430508) reported 14 minutes ago

  @cogecohelps Absolutely no help in dm either. Phone disconnected after an hour of waiting for customer service. My 84 year old mother is now crying and beyond frustrated to see if her service has been canceled. Ask for a phone call cogeco wont do it. She was with cogeco 39yrs

• 
  Canadian Dividend Investing (@CDInewsletter) reported 16 minutes ago

  @kinisurrco Nice summary. I think your model is onto something, but at the same time I can't bring myself to buy more $T.TO (I sold $BCE.TO a couple years ago). That probably means it's a good time to buy. BCE is a no-go for me because I don't trust management. They're kings of saying one thing and doing another. Rogers I don't love the focus on sports franchises. Quebecor is still my favourite in the sector. Only a tiny bit more expensive than Telus on a P/FCF basis, but better balance sheet, a dividend that should grow, and a more focused company. Honourable mention to Cogeco too. Think they sell the U.S. part of the company and use the proceeds to pay down debt/do a buyback. They may even potentially take the company private.

• 
  Sharon Larose🇨🇦 (@blackies1) reported 16 minutes ago

  @kwebber14 @cogeco My neighbour is elderly and very stressed. She has only had a cell fir a year but her family members talked her into removing her landline. I'm keeping an eye on her, checking on her regularily. This should never happen. We aren't in a war zone, a Corp. must always have back-up.

• 
  urskims (@Urstrulykarims) reported 19 minutes ago

  @cogeco Oakville north since 2pm down, customer support not connecting , chatbot useless . Bad customer support .

• 
  Evan Cochrane (@cochrane_evan) reported 22 minutes ago

  @cogeco Will this be resolved by tonight? Or are we looking at a mutiple day outage?

• 
  Jay S🐬 (@friskybusinesz) reported 24 minutes ago

  @Lesley_Bergen @cogeco Cogeco sucks. Their customer service is atrocious