Cogeco outages and service status in Bracebridge, Ontario

Problems in the last 24 hours in Bracebridge, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Bracebridge, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Cogeco Issues Reports Near Bracebridge, Ontario

Latest outage, problems and issue reports in Bracebridge and nearby locations:

• 
  David Gilbert (@GilbertMath) reported 25 minutes ago from Gravenhurst, Ontario

  @cogeco your website says our service issue is resolved. I have reset modem as instructed. Still no internet and your tech support line is saying we're still out. Which is it?

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ryan (@moe1178) reported 1 minute ago

  @cogeco are you serious with your technical support? What a joke!!!!

• 
  Goddamngreek (@Goddamngreek1) reported 2 minutes ago

  @cogeco Your customer service sucks. Wtf is going on..!?!? Your employees don't know how to resolve an issue with the customer. It's easy to sign up with your company but hard as hell to terminate a contract.

• 
  Griff0n (@_griff0n) reported 3 minutes ago

  I helped my parents switch internet away from @cogeco because of the slow upload speed. Fifty megabits per second upload is slow. Seven months after switching to a competitor, a contracted technician with no signage on his van was rude and cut my father's two coaxial cables outside instead of unscrewing theirs and left almost a meter of coaxial on the line at the road. A month later, two Cogeco sales men showed up at supper time were audibly annoyed while asking why we switched to a competitor and offered "the highest speed" and did not want to say if the upload speed is close to a thousand megabits per second.

• 
  gg (@bruins31311) reported 6 minutes ago

  @cogeco I live in Burlington no wifi or tv ? Is there a problem again ?

• 
  Shan Kumar 🇨🇦🍁🇨🇦 (@rraj2k12) reported 7 minutes ago

  @cogeco @cogecohelps Is Epico down ? None of the channels are connecting. Internet and home phone is functioning. Have reset the modem a few times already ?

• 
  KNugent4118 🇨🇦🇨🇦🇨🇦 (@KNugent4118) reported 11 minutes ago

  @ClunekMarika @Rogers @RogersHelps Unfortunately we don't have Cogeco available in our area. Damn monopoly.

• 
  Cris (@Cricrifi) reported 12 minutes ago

  Ontario people thinking of switching to Cogeco mobile DO NOT MAKE THE MOVE. My 76yr old mom was swindled. Horrible customer service. Tried to move back to her other provider now COGECO mobile won’t port her number. Over 20 hours lost on phone. @cogecohelps

• 
  adam (@24k_adam) reported 14 minutes ago

  They’re calling it the worst internet provider of all time! It’s called Cogeco and it’s absolutely terrible.

• 
  Velko D (@VelkoD) reported 14 minutes ago

  @cogeco @cogecohelps has to be the worst customer service in the industry I called to speak with a technical advisor and you said reset your modem and hung up Hahahah what a joke

• 
  John Bugailiskis (@John_Bug) reported 15 minutes ago

  Update. After over 2 days without service it has been restored. Apparently another Cogeco tech physically cut the connection to their terminal box. How does that happen and why could your system not detect it? Finally, when will I be refunded?