Cogeco

Cogeco Outage Report in Burnaby, British Columbia

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Burnaby, British Columbia

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Burnaby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in Burnaby, British Columbia 03/01/2026 06:25

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Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. Internet (58%)

    Internet (58%)

  2. TV (24%)

    TV (24%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Wi-fi (6%)

    Wi-fi (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • Kaaaymariee -km (@Kaaaymariee) reported

    @cogeco is your Internet down in Hamilton?

  • Beaker07472296 Kerr (@Beaker07472296) reported

    @cogeco Would be great if you could show some kindness to 3 of my neighbors and bury the cable serving my house which has lain across their lawns for 2 summers. Abysmal service despite repeated calls from myself and those neighbors.

  • Puckywuckums DaveD 😷💉💉 💔🟠 (@Puckywuckums) reported

    @michellehacon @emeraldphoenix Stupid Cogeco doesn’t have a junk folder. Looks like I’ll have to call JaysCare Monday. 😑

  • crackshottv crackshot- 🇨🇦 (@crackshottv) reported

    @rrushinko @cogeco That's the weird thing with @cogeco, they have really good customer service for the most part. Not much waiting, very attentive. The issue is that whatever they do to fix the problem either doesn't work or the problem is only solved for a day or two max before it comes back.

  • RickyG2112 R.G 🇨🇦!! (@RickyG2112) reported

    @DanielNovi @aridler @JaysCare If it’s Cogeco, I’ve had trouble also

  • SirFabulousTV SirFabulous (@SirFabulousTV) reported

    We switched internet providers 🙏 So over Cogeco's **** service 🤡

  • Humphrey03Pat WooP WooP (@Humphrey03Pat) reported

    @cogecohelps @Almightygoogly @cogeco Don’t do it anyways. Worst internet out there, trust me I use it at home. Drops service everyday. Literally everyday.

  • opustpenguin From a distance...of at least 2 metres (@opustpenguin) reported

    .@cogeco 3 days to send out a technician to check for a service issue when I work from home is unacceptable. @cogecohelps is on it but just frustrated at the slow response given the importance of internet connectivity.

  • Teedert EJ (@Teedert) reported

    @cogecohelps @miller2727 I first became aware of this problem on the morning of Aug 3. After spending a lot of time on the phone providing detailed information to cogeco, emails started trickling in later in the day. I also believe not all arrived or were recovered. Disappointing to learn it's recurring.

  • MarisaDSouza2 Marisa D'Souza (@MarisaDSouza2) reported

    @cogecohelps Hi, 2x48 hrs have passed and we have been promised a call by a technician. On the phone at the moment and they want to issue another ticket with another promise of a call within 24-48 hrs!!!!!!! Cogeco service used to be good. What happened?