Cogeco

Cogeco Outage Report in Burnaby, British Columbia

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Burnaby, British Columbia

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Burnaby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in Burnaby, British Columbia 01/16/2026 22:20

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Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. TV (42%)

    TV (42%)

  2. Internet (38%)

    Internet (38%)

  3. E-mail (10%)

    E-mail (10%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • EklipzeEh Eklipze 🦖🇨🇦 (@EklipzeEh) reported

    Well... it seems like @cogeco @cogecohelps is down YET AGAIN, so no stream from me today... On a completely unrelated note, anyone in the Ottawa Valley know a reliable internet company so I can stop missing streams? :)

  • blak0339 James Blake (@blak0339) reported

    @cogecohelps We have an outage on COGECO in North Burlington are you aware of this and if so any information? Area of Guelph Line and Britannia

  • Toby_ley_ Toby Ley (@Toby_ley_) reported

    Don’t think internet is an essential service? Try living without it for a weekend (with two teenagers and homework)!! 😡 Please get it fixed! @DiallogTelecom @cogeco

  • DarrellYantha Darrell Yantha (@DarrellYantha) reported

    @City_tv so what do I to get @cogeco as a #signin on your app, because I sure ain't switching to @Bell just for #hudsonandrex

  • queenofb00ks Abigail (@queenofb00ks) reported

    @cogeco Why is my internet down?

  • kt_murray18 Katie Murray (@kt_murray18) reported

    @cogecohelps My phone/data isn’t with cogeco. So when I get my bill from bell, Ill let you know my concerns. I’m in the outage in the north end that said it was gonna be fixed at 1:15, but has now changed to 2:30. Can’t wait till 2:30 for it to say 3:30. I just wanted a nice day off :(

  • EklipzeEh Eklipze 🦖🇨🇦 (@EklipzeEh) reported

    @cogeco Look, I know it’s not YOUR fault, but this happens far too often for y’all to be raising my bill especially without giving me notice... Thanks for keeping us updated I guess... hope it’s a quick fix.

  • Pierre58 Pierre Tasse (@Pierre58) reported

    @cogecohelps Thanks, just noticed this. The issue was resolved and Cogeco came through with the order after many phone calls. Again, thanks for your response and I am sorry I missed it.

  • mad4erit Chris C. (@mad4erit) reported

    Hi @cogeco there has been a recent update to EPICO and since then the Plex app often starts to play a movie without video (audio only). The only fix is to restart the EPICO box, other Plex clients around the house are unaffected - please investigate.

  • arvaco Kevin McCormick (@arvaco) reported

    @cogecohelps is there a actual ETA to fix the phone, internet, and tv issue in Quinte West? It's all been down for over 6 hours and the Cogeco outage page just adds another hour on every hour.