Cogeco

Cogeco Outage Report in Burnaby, British Columbia

No problems detected

If you are having issues, please submit a report below.

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Burnaby, British Columbia

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Burnaby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in Burnaby, British Columbia 12/20/2025 03:10

At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. TV (40%)

    TV (40%)

  2. Internet (40%)

    Internet (40%)

  3. E-mail (9%)

    E-mail (9%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • Capt_DirtyBeard Capt. DirtyBeard (@Capt_DirtyBeard) reported

    run a speed test says I'm getting 188 mb/s down meanwhile downloading a 29 mb file at 14 kb/s ??? lmfao wtf @cogeco

  • Skiingmom2 Skiingmom🙋‍♀️🎿❄🇨🇦🇦🇹🍻 (@Skiingmom2) reported

    Ok is @cogeco having internet issues? Niagara connection horrible last 2 hr!

  • BonnieB2B Bonnie B. (@BonnieB2B) reported

    @PaulaMarieOliv2 @ezralevant Cancel all services with big business like Bell, Rogers, Cogeco, Facebook, etc. The impact will be huge if there are enough people doing it. Tell them you are cancelling because of all mandates etc. They will turn this around. Short term sacrifice for long term gain.

  • BillEmbree1 Bill Embree (@BillEmbree1) reported

    Cogeco TiVo app again won’t let me sign in! I see it only gets 1 star in the ratings at the App Store and I wonder how it gets even 1 star. You’d think a media company could do better than this.

  • JacobThomper Thompson (@JacobThomper) reported

    @gordoooo_z @MasterHandJr @Bell Cogeco service techs literally said, it’s literally impossible to transmit speeds anywhere close to a GB over DSL. You have to have either cable, or SFP/SFP+ (Fibre to the home). They are literally selling DSL and calling it fibre.

  • irish1620 Irish1620 Gaming [TeEm][TK][15AFAME] (@irish1620) reported

    @dgtlone @Twitch @cogeco I was having the same issue on a Wi-Fi 5 router upgraded to the Wi-Fi 6 and then I'm now getting high speeds

  • bitswift_tech Bitswift.Tech (@bitswift_tech) reported

    Attention #Cogeco #Business users: If you are currently using the DNS 24.226.1.94 or 24.226.10.194, please instruct your team to manually change your network’s DNS IP address configuration to 24.226.1.93 or 24.226.10.193. Old DNS servers going offline tomorrow. #Bitswift.tech

  • beverley_cude Beverley Cude (@beverley_cude) reported

    @cogecohelps The account number is 50013193730. One example - Breakfast TV is scheduled to start at 6:00 am, and if I follow them on a streaming service, it starts then. On Cogeco it starts at 6:30 once or twice a week. The delay continues with all programs until mid afternoon.

  • JacobThomper Thompson (@JacobThomper) reported

    @gordoooo_z @MasterHandJr @Bell Also Co-AX and DSL are two different standards. DSL doesn’t use a cable line, DSL is your phone line. Cogeco service techs literally said, it’s literally impossible to transmit speeds anywhere close to a GB over DSL. You have to have either cable, or SFP/SFP+ (Fibre to the home).

  • masonictim Robin Granger (@masonictim) reported

    Is cogeco down again?