Cogeco outages and service status in Cambridge, Ontario

Problems in the last 24 hours in Cambridge, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Cambridge, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Cambridge, Ontario

The most recent Cogeco outage reports came from the following cities: Waterloo.

City	Problem Type	Report Time
Waterloo	Wi-fi	2 months ago
Waterloo	Internet	2 months ago
Kitchener	Wi-fi	3 months ago
Kitchener	Internet	5 months ago
Kitchener	Total Blackout	6 months ago
Kitchener	Internet	8 months ago

Community Discussion

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Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bradsports (@Bradsports2) reported 9 seconds ago

  @cogeco lots of Cogeco problems again today in Colborne - ?? - becoming frustrating - wifi cable TV almost a coin flip as to whether or not it will work lately - any resolution in sight? Thx

• 
  Agent Kujan (@LoneSlug) reported 1 minute ago

  @cogeco I have a problem. I spent the last 50 minutes dancing through your menu system trying to fix my internet. I can't get hold of a actual person to resolve the issue after using the self help portion. I want to talk to an actual human!

• 
  a j s b (@Brooksajsb) reported 2 minutes ago

  @cogecohelps At Cogeco Eastgate Hamilton. Waiting 40 mins for service. One single clerk to serve customers. Poor service!!!

• 
  John Bugailiskis (@John_Bug) reported 3 minutes ago

  Update. After over 2 days without service it has been restored. Apparently another Cogeco tech physically cut the connection to their terminal box. How does that happen and why could your system not detect it? Finally, when will I be refunded?

• 
  Tricia Robson (@robson_tri87484) reported 5 minutes ago

  So over service from @cogeco. Constantly have to restart/update just to get the TV to work. The price is getting ridiculous, they give you offers say its good for so long but no not true. should not have to keep calling to adjust. Loyal customer for years but time to move on.

• 
  Sport Junkie (@adrenalinehooks) reported 6 minutes ago

  @cogecohelps I shouldn't have to follow anyone and DM but sitting on hold for 1:14 is ridiculous!! The call is because of the Cogeco creep, every few months the bill goes up! Is there better service, obviously not. Loosing channels but prices keep going up. So damn frustrating!!

• 
  Greg Gilhooly (@GregGilhooly) reported 6 minutes ago

  I’m on hold trying to get an @cogeco technical issue resolved. Not only are there no humans to pick up the call, but the recorded messages they play while on hold are computer generated and mis-pronounce both “wi-fi” and the name of the company itself. It’s bizarre and awful.

• 
  🇨🇦 Brian Jakovina (@bjakovina) reported 6 minutes ago

  @cogeco You sent me a final bill as our service is done, my father in law passed away, for $0.49.....50 cents. You really are going make me incur a etransfer charge with my bank for $0.49 cents? Seriously? No, are you really serious?

• 
  nekojima (@_nekojima_) reported 9 minutes ago

  @peggy_blair Freedom calls with offers, even when it lowers my bill & better plan. When Cogeco increased, I checked site and got the best offer for 20 months for the same service. I called Rogers for my parents and lowered their bill by $60+. Calling and asking seems to helps us.

• 
  Justin Smith (@JustinSmith1087) reported 10 minutes ago

  @cogecohelps In other words, what can I do because @cogeco goes down so often, which takes me offline, which costs me a lot of money and reputation??? And I can't even reach you on the phone, or I'd be asking there. It's pretty gross service... Feels disrespectful.