Cogeco outages and service status in Cambridge, Ontario

Problems in the last 24 hours in Cambridge, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Cambridge, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Cambridge, Ontario

The most recent Cogeco outage reports came from the following cities: Waterloo.

City	Problem Type	Report Time
Waterloo	Wi-fi	1 month ago
Waterloo	Internet	1 month ago
Kitchener	Wi-fi	3 months ago
Kitchener	Internet	4 months ago
Kitchener	Total Blackout	5 months ago
Kitchener	Internet	7 months ago

Community Discussion

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Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Hen House Hockey (@henhousebetting) reported 6 minutes ago

  Big thanks to @cogeco for having my wifi down all day and tell it’s costumers it’s gonna be up by a certain time then delay it every hour and so on, I’m going back the @Bell I guess you get what you pay for!

• 
  a j s b (@Brooksajsb) reported 14 minutes ago

  @cogecohelps At Cogeco Eastgate Hamilton. Waiting 40 mins for service. One single clerk to serve customers. Poor service!!!

• 
  Route 17 To SkyCountry (@Mars_Robot) reported 18 minutes ago

  @TheRoccaSisters Look, I'm off the hook. rip me out of the plastic because I'm brand new. is there a solution beyond "Put that Cogeco on tha floor" Let'em know. Sorry for the cussing-it's from music- what is the newcomer look at cable or wire or both guidance, including powered smoke/CO2 alarm\

• 
  macker333 (@mballack131313) reported 20 minutes ago

  @NoSleevesGaming @cogeco Get on starlink.. won’t have those issues in the future

• 
  Tim-Wit (@timlewisgeddes) reported 27 minutes ago

  @cogecohelps It’s all fixed now, but it’s generally a pita. Why shouldn’t I go to Rogers or Bell? I had a Cogeco door knocker talk me into $110 a month and now it’s turned into $150 a month. I feel I got scammed.. why don’t we have NHL network? So many reasons to change providers atm

• 
  Paul Robinson (@robinson_p_g) reported 28 minutes ago

  @cogecohelps @cogeco I tried calling for hours on the weekend to inquire about my rate on my account. Your IVR is purposefully obfuscating the ability to reach an agent. How am I supposed to get help?

• 
  LCC I I Stand With Ukraine | Freedom to decide (@CarrascocortesL) reported 28 minutes ago

  @cogeco you don't have a phone number anymore for technical support? It has been a week I have rebooted the modem three times. I am paying for one gigabyte per second service, but the damn thing is not working at all. It just keeps on stalling all the time.

• 
  Greg Gilhooly (@GregGilhooly) reported 32 minutes ago

  I’m on hold trying to get an @cogeco technical issue resolved. Not only are there no humans to pick up the call, but the recorded messages they play while on hold are computer generated and mis-pronounce both “wi-fi” and the name of the company itself. It’s bizarre and awful.

• 
  Bob (@DogLifeOntario) reported 35 minutes ago

  .@cogeco on hold. But good news I can press 1 to set up a call back and they commit to calling back within 24-48 HOURS. Are you ******* kidding me?? That is not how callbacks work you morons. Your epico service is garbage and your customer service is WORSE than garbage!!

• 
  Frances (@franticlimbo) reported 35 minutes ago

  Sorry @cogeco but your customer service phone/chat/online totally sucks