Cogeco

Cogeco Outage Report in Carleton Place, Ontario

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Carleton Place, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Carleton Place and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in Carleton Place, Ontario 01/12/2026 06:15

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Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. TV (42%)

    TV (42%)

  2. Internet (38%)

    Internet (38%)

  3. E-mail (10%)

    E-mail (10%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • Gpamuro Dieu Ngo (@Gpamuro) reported

    @cogeco How do i get my 5g network to appear after resetting?

  • tfdrover Td (@tfdrover) reported

    @justincooke182 @cogeco If DNS is down you could also hard code DNS to 1.1.1.1 and 1.0.0.1. COGECO could even temporarily make their DHCP service hand this out automatically avoiding any static entries. We were not affected as we don’t use COGECO for DNS.

  • SiniGrko Sinisa Grkovic (@SiniGrko) reported

    @cogeco Was this caused due to internet traffic overload? Hopefully your taken steps will prevent it from happening again. Were you able to put in place back up plans so that your web page and call center don’t get locked out like they did today during this large outage? Thanks

  • ResonanceReason Resonance & Reason (@ResonanceReason) reported

    @cogecohelps @cogeco I've done both of these and while I have internet on all my handheld devices, my chromebook is still not able to use internet. It was perfectly fine until the outage this morning. What else can be done?

  • 1joshmathies1 Joshmathies (@1joshmathies1) reported

    @cogeco Would like to point out the fact that you guys have managed to let a internet outage that is on a week day, that is almost province wide, go untreated for a majority of people since 11 am today. You all need to get it together and realize this is more than a “inconvenience”

  • Mjordan_93 Matthew Thompson (@Mjordan_93) reported

    @cogeco @cogeco there's still outrages in my city are you sure all are resolved I'm not the only one in the area still with issues as stated on our local Facebook page

  • PattersonChayse Chayse (@PattersonChayse) reported

    Cogeco customers whining about losing internet connection when I've hard-coded my DNS servers to Googles Public DNS, plus I'm not even a Cogeco customer

  • SLBM2006 Sarah (@SLBM2006) reported

    @cogecohelps @servicesdown_ @cogeco Thanks for your message. Unfortunately I have had to call cogeco at least 3 x per week with issues & dealt w an obnoxious tech person last night. Just frustrating when my work is all done online. But - we figured it out today & I’m looking forward to a better day tomorrow!

  • jefftownley Jeff Townley (@jefftownley) reported

    @cogeco Still no internet. Have plugged a laptop directly into the modem and no connection. I tried calling support, line just dropped but did let me know my connection was not optimal. Any update on a fix for those still without internet?

  • kurtwinkler9898 The Trooper of the Greater Good of God (@kurtwinkler9898) reported

    @JakeHeavyweight @cogeco Mine was down 3 hours, immediately caught up on business. Like I stated it's technology. I'd hate to be on a camping trip with those like you smh