Cogeco outages and service status in Carp, Ontario

Problems in the last 24 hours in Carp, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Carp, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Cris (@Cricrifi) reported 6 minutes ago

  Ontario people thinking of switching to Cogeco mobile DO NOT MAKE THE MOVE. My 76yr old mom was swindled. Horrible customer service. Tried to move back to her other provider now COGECO mobile won’t port her number. Over 20 hours lost on phone. @cogecohelps

• 
  Laurie Tillich (@BobsFavDaughter) reported 8 minutes ago

  @cogecohelps Why does one of our channels cut out in the middle of a show and go to a cogeco ad?? Numerous times.

• 
  Greg Gilhooly (@GregGilhooly) reported 11 minutes ago

  I’m on hold trying to get an @cogeco technical issue resolved. Not only are there no humans to pick up the call, but the recorded messages they play while on hold are computer generated and mis-pronounce both “wi-fi” and the name of the company itself. It’s bizarre and awful.

• 
  Richard von Stauffenberg (@RickvonStauff) reported 12 minutes ago

  @CanadasLeafs @LeafsPassion85 Bell & Rogers are my only 2 real choices where I'm at. I hate both of them. If I had the option to get Telus, I'd never, ever get Rogers or Bell again. I'd even take Cogeco over both of them. But, I really want Telus to come to Atlantic Canada.

• 
  Bob (@DogLifeOntario) reported 18 minutes ago

  .@cogeco on hold. But good news I can press 1 to set up a call back and they commit to calling back within 24-48 HOURS. Are you ******* kidding me?? That is not how callbacks work you morons. Your epico service is garbage and your customer service is WORSE than garbage!!

• 
  Goddamngreek (@Goddamngreek1) reported 19 minutes ago

  @cogeco Your customer service sucks. Wtf is going on..!?!? Your employees don't know how to resolve an issue with the customer. It's easy to sign up with your company but hard as hell to terminate a contract.

• 
  HVACgineering (@hvacgineering) reported 21 minutes ago

  @ManyBeenRinsed I cancelled with Cogeco when they increased our bill without any notification last month. Internet performance was awful a lot of the times leading up to the increase

• 
  James Gruythuyzen (@brutal83) reported 22 minutes ago

  @cogeco are you guys actually criminals or do you just hire criminals? I can’t believe how Ive been treated from cancelling a service.

• 
  John Bugailiskis (@John_Bug) reported 23 minutes ago

  Update. After over 2 days without service it has been restored. Apparently another Cogeco tech physically cut the connection to their terminal box. How does that happen and why could your system not detect it? Finally, when will I be refunded?

• 
  Scott Dillon (@dillon4412) reported 24 minutes ago

  @cogecohelps That's problem with Cogeco. You don't listen. I should get the Detroit feed every night. It makes no sense. I get the Colorado feed. I live a hour from Detroit. I complain a week or so ago. Cogeco switch to the Detroit feed. So I know Cogeco can put on whatever feed they want.