Cogeco

Cogeco Outage Report in Cayuga, Ontario

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Cayuga, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Cayuga and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in Cayuga, Ontario 03/28/2026 16:35

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Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. Internet (56%)

    Internet (56%)

  2. TV (25%)

    TV (25%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports Near Cayuga, Ontario

Latest outage, problems and issue reports in Cayuga and nearby locations:

  • rjp3131 R J P (@rjp3131) reported from Hamilton, Ontario

    @cogeco @cogecohelps took the time to call Cogeco to say a fallen tree was going to tear their line down...they told ME to call the city...I think I will just let the tree rip the line down..my day off..

  • rob_bieber Rob Bieber Ⓥ🌈 (@rob_bieber) reported from Hamilton, Ontario

    @steve8282 @cogeco @startca @cogecohelps @CRTCeng There is absolutely no reason they can't take my ticket #s & make an effort to contact the reseller to resolve. They can take ownership of the situation but refuse to do so. It feels punitive for having chosen a reseller, who incidentally provides fantastic customer care.

  • StucastleUtd Stu (@StucastleUtd) reported from Hamilton, Ontario

    @cogeco any outages at the moment ( east Hamilton) , my WiFi is down.

  • shawnaonair Shawna Whalen (@shawnaonair) reported from Hamilton, Ontario

    @cogecohelps I did. They did a reset. Told me to check in 10 min. Speed still around 40. Now I have to call tech support again. I LOVE another day of this garbage @cogeco @cogecohelps

  • anncochren Ann Cochren (@anncochren) reported from Hamilton, Ontario

    @LindaBennetts @cogeco And I cannot get TiVo to work on my new iPad 6...very frustrating...no answers from Cogeco after three hour long help calls...

  • AJugloff AlexJugloff. (@AJugloff) reported from Hamilton, Ontario

    @cogeco is there an internet problem in upper Stoney creek ??

  • kenbmac Kenbmac 🇨🇦🇨🇦🇨🇦 (@kenbmac) reported from Hamilton, Ontario

    Cogeco cable and internet going up again...... time to find new service. #cogeco

  • RodriguesDion Dion Rodrigues (@RodriguesDion) reported from Hamilton, Ontario

    Couldn’t agree more - @cogeco recently scammed my 92 year old grandmother by telling us her phone service ended a month later then it actually did, then removed the promo rate from her bill. They’ve stolen from her in the past too, absolute scum of the earth.

  • RichardWhitloc2 Richard Whitlock (@RichardWhitloc2) reported from Hamilton, Ontario

    @cogecohelps It was not cogeco who took it down:(

  • 1965CJW Hockey and me.🏒🥅🇨🇦 (@1965CJW) reported from Hamilton, Ontario

    Does anyone know what's going on the #TSN the last couple nights? 1 and 2 are on but TSN3, 4 and 5 are all off air or frozen. Wtf? Is it them or #Cogeco where I live in Hamilton?

  • ItsShaZam Shane Zeagman (@ItsShaZam) reported from Hamilton, Ontario

    @cogeco Yeah pretty much went back up after I sent the message. There was an outage map I saw that showed it all down or flickering so that was where I got that info from but it's good now.

  • ncfcwayne Wayne Smith (@ncfcwayne) reported from Hamilton, Ontario

    Terrible @cogeco experience Internet keeps dropping, tech has been out equipment exchanged etc issue continues, now it’s a ‘known issue’ and the solution is to downgrade my internet and wait upto 3 days with no internet while they send me another modem!!

  • shawnaonair Shawna Whalen (@shawnaonair) reported from Hamilton, Ontario

    @Marianne0417 @cogecohelps @cogeco I finally spoke to someone who seemed to care and was given a small credit to cover some of my data charges with all the days having no WiFi. But the crazy thing is that this new modem is known to have problems and yet they still sell and install them!

  • spacetruckin16 Uncle Mike (@spacetruckin16) reported from Hamilton, Ontario

    @BradleyMTOR @Media371 @cogeco @cogecohelps No kidding, they cut our service off completely today and said it would cost me the couple hundred owed, plus 150, for reconnection. I asked about that statement on their website. I was told that they know nothing about it. And pay up

  • kenbmac Kenbmac (@kenbmac) reported from Hamilton, Ontario

    @cogeco 2 out of 3 looked after, I have to trim some channels to save some money. Was on too long today, will try customer service another day. Thank you

  • JeffBoulton Jeff Boulton (@JeffBoulton) reported from Hamilton, Ontario

    While it sucks for all those working from home, I can't believe some of the huffing and puffing by people demanding compensation from @Cogeco. Seriously, folks, it's because of an accident that's out of their hands. Many thanks to the service team working to get us back online.

  • kenbmac Kenbmac isolation Sucks (@kenbmac) reported from Hamilton, Ontario

    @cogeco I have 1 box is shut down, rebooting has not helped. Just says “this channel available shortly”, also another box doing same thing but I shut off for 2 mins it comes back

  • bryancomplains B. (@bryancomplains) reported from Hamilton, Ontario

    @cogeco Hi there, just over the last few days my Wifi network will not connect to my phone, laptop & PS4, it says our password is wrong & it was never changed. Only thing that works on the network is my Firestick. I’ve reset the modem as well, nothing worked! Thanks in advance

  • oleary_rules Jon O'Leary (@oleary_rules) reported from Hamilton, Ontario

    @TweeetLorraine @wendy2shoes @cogeco Did that switch a couple of months back. Start is way better than cogeco. Stable internet, cheaper and better customer service.

  • new_perspective Paul Short (@new_perspective) reported from Hamilton, Ontario

    With the current #cogeco outage, I miss TV so much that I am hotspotting Netflix from my phone. #datakiller #withdrawl

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • RedBulls_Bets 🐮Red Bulls Bets🐮 (@RedBulls_Bets) reported

    Send @bell to mars terrible thank you @cogeco for figuring it out in a hour not 14 days

  • RobertLaing10 Robert Laing (@RobertLaing10) reported from Presqu'ile Point, Ontario

    Don't forget in the Brighton ON area, stay away from cogeco. In 2 years cogeco has not shown one show ore movie that has not ****** up, had bad sync or just dropped from the system. Waching cogeco is like pulling teeth. I am going to ride you cogeco until you fix you garbage.

  • kboxlive Kevin Siddique (@kboxlive) reported

    Now @carrytelca is saying the cogeco lines are ok and the modem is the problem. I can drive all the way to Markham or wait 5 days for a modem. ExpressPost is not an option apparently. I'll get $2 back for my trouble. Keep in mind I've had to call for updates. They never called me

  • RoeBudd Roe Budd (@RoeBudd) reported

    @cogeco you were at my house yesterday to fix an ongoing problem for the 6th-7th time and still I have the same problem. All started when hydro cut my line. Give me a reason not to cancel and tell everyone not to subscribe to cogeco.

  • ruthryderr mommy (@ruthryderr) reported

    God my internet sucks so bad 👎 cogeco slacking ev day

  • kboxlive Kevin Siddique (@kboxlive) reported

    @carrytelca has to open a ticket with @cogeco so this probably won't get resolved tonight. CarryTel's support closes at 7pm. I don't know what I'm going to do about work tomorrow.

  • louisembruneau Louise (@louisembruneau) reported

    @cogeco epoc not working with crave the sounds is off. Not user friendly

  • Sgay1Wendy Wendy gay (@Sgay1Wendy) reported

    @cogecohelps My email hasn’t updated since 1:30pm this afternoon. That’s a long time to be down and it sounds like cogeco has just become aware of it. I hope emails aren’t lost like has previously happened

  • kboxlive Kevin Siddique (@kboxlive) reported

    @carrytelca @cogeco This is the first major incident I've had with CarryTel in 6 years. It's not even their fault -- it's Cogeco's fault. But CarryTel support handled it very badly in my opinion. I think it's time to look at other ISPs in the area.

  • RobertLaing10 Robert Laing (@RobertLaing10) reported from Presqu'ile Point, Ontario

    Can aways count on cogeco, the crappiest cable company in Canada to crash at the end of a movie. Buyer Beware. Cogeco is horrible ****** cable. The worst anyware. An antanea with tinfoil would be more reliable than cogeco