Cogeco Outage Report in Cayuga, Ontario

@TweeetLorraine @wendy2shoes @cogeco Did that switch a couple of months back. Start is way better than cogeco. Stable internet, cheaper and better customer service.

Cogeco cable and internet going up again...... time to find new service. #cogeco

@LindaBennetts @cogeco And I cannot get TiVo to work on my new iPad 6...very frustrating...no answers from Cogeco after three hour long help calls...

Terrible @cogeco experience Internet keeps dropping, tech has been out equipment exchanged etc issue continues, now it’s a ‘known issue’ and the solution is to downgrade my internet and wait upto 3 days with no internet while they send me another modem!!

@cogeco any outages at the moment ( east Hamilton) , my WiFi is down.

While it sucks for all those working from home, I can't believe some of the huffing and puffing by people demanding compensation from @Cogeco. Seriously, folks, it's because of an accident that's out of their hands. Many thanks to the service team working to get us back online.

Does anyone know what's going on the #TSN the last couple nights? 1 and 2 are on but TSN3, 4 and 5 are all off air or frozen. Wtf? Is it them or #Cogeco where I live in Hamilton?

@cogeco Yeah pretty much went back up after I sent the message. There was an outage map I saw that showed it all down or flickering so that was where I got that info from but it's good now.

@cogecohelps It was not cogeco who took it down:(

@cogeco 2 out of 3 looked after, I have to trim some channels to save some money. Was on too long today, will try customer service another day. Thank you

@cogeco is there an internet problem in upper Stoney creek ??

Couldn’t agree more - @cogeco recently scammed my 92 year old grandmother by telling us her phone service ended a month later then it actually did, then removed the promo rate from her bill. They’ve stolen from her in the past too, absolute scum of the earth.

@cogeco is there an issue with service again in Downtown Hamilton??? All my services have just dropped and I kind of need wifi in order to use my register, 25 minutes and counting

@cogeco Hi there, just over the last few days my Wifi network will not connect to my phone, laptop & PS4, it says our password is wrong & it was never changed. Only thing that works on the network is my Firestick. I’ve reset the modem as well, nothing worked! Thanks in advance

@Marianne0417 @cogecohelps @cogeco I finally spoke to someone who seemed to care and was given a small credit to cover some of my data charges with all the days having no WiFi. But the crazy thing is that this new modem is known to have problems and yet they still sell and install them!

@steve8282 @cogeco @startca @cogecohelps @CRTCeng There is absolutely no reason they can't take my ticket #s & make an effort to contact the reseller to resolve. They can take ownership of the situation but refuse to do so. It feels punitive for having chosen a reseller, who incidentally provides fantastic customer care.

@cogeco @cogecohelps took the time to call Cogeco to say a fallen tree was going to tear their line down...they told ME to call the city...I think I will just let the tree rip the line down..my day off..

@cogeco I have 1 box is shut down, rebooting has not helped. Just says “this channel available shortly”, also another box doing same thing but I shut off for 2 mins it comes back

With the current #cogeco outage, I miss TV so much that I am hotspotting Netflix from my phone. #datakiller #withdrawl

@BradleyMTOR @Media371 @cogeco @cogecohelps No kidding, they cut our service off completely today and said it would cost me the couple hundred owed, plus 150, for reconnection. I asked about that statement on their website. I was told that they know nothing about it. And pay up

@cogeco cogeco modem losing wifi intermittently. Works for couple of days than goes down. Have to turn off wifi with small black button on back of modem. Click again few minutes of waiting and then all good. Wifi is back??? Been happing for months

@cogecohelps @cogeco yes i have speeds are also 1/3rd then what they are suppose to be. If I use your DNS then it just keeps dropping using the google DNS for a workaround to get on and talked to others they having issues as well heads up :)

@cogeco hey cogeco! I have called you twice this hour for help and been put on hold for 15 minutes both times. Then the line rings and you hang up. I’d really like to speak to someone! DM me!

Honestly @cogeco @cogecohelps our WiFi has dropped at least 6 times since 8am! It is down just long enough to disconnect our online meetings, causing major disruptions, stress & anxiety. #cogecodown #needwifi

Hey @cogeco @cogecohelps, wifi does not seem to be working. Green lights on my modem but no connection. Can you help? Is this a known issue? Burlington - L7L

Surely it’s easier, faster, fewer customers calling/on hold, less frustration to just tweet or post online that you’re having a system outage for a certain area... My goodness - even Cogeco can manage that...

@cogeco Worst service EVER no cable since Sunday - scheduled an appt for today 8-12 no one showed. Tech said he called and came - no calls on call display - no tech on camera - liars - rescheduled for Sunday - horrible

@cogeco are we having another internet issue?

My internet connection during my class in Thursday afternoons is brutal, and I have a feeling its definitely because Cogeco has the most traffic during this time of day. Didn't have this issue at all last semester. I wonder if schools going more online has anything to do with it

@cogeco Hello! Is there a known outage in Burlington?