Cogeco outages and service status in Charlemagne, Quebec

Problems in the last 24 hours in Charlemagne, Quebec

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Charlemagne, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Cogeco Issues Reports Near Charlemagne, Quebec

Latest outage, problems and issue reports in Charlemagne and nearby locations:

• 
  Elrich58 🇨🇦🇲🇶 🏌️‍♀️🏒🦉🦅 (@Elrich58) reported 23 minutes ago from Boucherville, Quebec

  @Isabelle985 J’en suis bouleversée! @cogeco WTF 🤬

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• 
  J (@Big_Mister_J) reported 1 minute ago

  @NoSleevesGaming @cogeco You usually have similar weather to me, and this wind is howling today, so I’m assuming that doesn’t help

• 
  Justin Smith (@JustinSmith1087) reported 2 minutes ago

  @cogecohelps In other words, what can I do because @cogeco goes down so often, which takes me offline, which costs me a lot of money and reputation??? And I can't even reach you on the phone, or I'd be asking there. It's pretty gross service... Feels disrespectful.

• 
  José Salazar (@jasalazar01) reported 3 minutes ago

  Hi @cogeco @cogecohelps today is the 2nd day I get internet service interruptions. You only get 3 strikes and I go shop somewhere else.

• 
  Dom (@Dom_Posts) reported 3 minutes ago

  @MinorityFinge @blunt_always @andyalbertan Bell and Cogeco don't over charge new customers, they charge less than most US providers. They simply do. The only issue Canada has with telecom, is that there is nothing to stop them from increasing that price on existing customers unless it's a contract price freeze deal

• 
  CanadianSoul 🇨🇦 🇩🇰 (@carol_nasvytis) reported 6 minutes ago

  @peggy_blair It’s ridiculous. Like when I called Cogeco to negotiate a better deal - I was told the advertised rates were only for new customers. So I became an former customer and switched to Bell now that bill is going through the roof. I don’t want to play this game 😡 Just stop gouging me

• 
  Den 🍁 (@denunglued) reported 8 minutes ago

  @cogeco @cogecohelps is such a joke. Internet down. They tell you to use chat for quick access. 76 min wait. You try and call and the recording tells you to unplug for 5 seconds and hangs up on you. Unreal customer service. Now what?

• 
  RickL (@RickL77253254) reported 11 minutes ago

  @cogeco @cogeco Could you please have your sales folks stop knocking on my door constantly? I got rid of Epico because it is the worst streaming service ever. I hear it is not improved.

• 
  Shan Kumar 🇨🇦🍁🇨🇦 (@rraj2k12) reported 28 minutes ago

  @cogeco @cogecohelps All services, Internet, Epico and phone are down around Burloak south area. Is there an outage ? There is nothing on your website.

• 
  EconomicWoes 🤖 (@ManyBeenRinsed) reported 30 minutes ago

  Cogeco operations in Burlington has let go of hundreds of employees. Teams of 15 down to 2. Managers of 20 down to 5. AI chat bots taking over. This is happening everywhere. Expect more of this over the coming 12 months.

• 
  Alfred E. Newman (@notsobigkahuna) reported 31 minutes ago

  @cogecohelps Everyone I speak to from @cogeco says all the right things… then nothing happens. It actually said in the work order that 2 techs are required. One showed up. This is the 3rd time this exact problem has occurred.