Cogeco outages and service status in Charlemagne, Quebec

Problems in the last 24 hours in Charlemagne, Quebec

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Charlemagne, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Cogeco Issues Reports Near Charlemagne, Quebec

Latest outage, problems and issue reports in Charlemagne and nearby locations:

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  Elrich58 🇨🇦🇲🇶 🏌️‍♀️🏒🦉🦅 (@Elrich58) reported 11 minutes ago from Boucherville, Quebec

  @Isabelle985 J’en suis bouleversée! @cogeco WTF 🤬

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Fonz (@Allittlefish) reported 9 minutes ago

  @robson_tri87484 @cogeco Same here. Wish they never brought this EPICO crap on. Sorry Cogeco but you went backwards. Talk to you soon.

• 
  a j s b (@Brooksajsb) reported 10 minutes ago

  @cogecohelps At Cogeco Eastgate Hamilton. Waiting 40 mins for service. One single clerk to serve customers. Poor service!!!

• 
  Robert Glover, no need to hide behind a username (@RobertwGlover) reported 10 minutes ago

  @cogeco Cogeco increased my bill by 6 bucks and didn't even bother to notify me good customer service Cogeco I'll be downgrading because of it... thanks for the increase with no notice.... appreciate that

• 
  Justin Smith (@JustinSmith1087) reported 10 minutes ago

  @cogecohelps In other words, what can I do because @cogeco goes down so often, which takes me offline, which costs me a lot of money and reputation??? And I can't even reach you on the phone, or I'd be asking there. It's pretty gross service... Feels disrespectful.

• 
  a j s b (@Brooksajsb) reported 13 minutes ago

  @cogecohelps At Cogeco Eastgate Hamilton. Waiting 40 mins for service. One single clerk to serve customers. Poor service!!!

• 
  Paul Robinson (@robinson_p_g) reported 13 minutes ago

  @cogecohelps @cogeco I tried calling for hours on the weekend to inquire about my rate on my account. Your IVR is purposefully obfuscating the ability to reach an agent. How am I supposed to get help?

• 
  adam (@24k_adam) reported 13 minutes ago

  I just ate a granola bar. Instead of throwing the wrapper in the garbage I threw it at my Cogeco router. I’m doing my part and saving the environment, putting trash where it belongs.

• 
  Broken Blue (@BrokenBlueOrg) reported 14 minutes ago

  Do NOT, under ANY circumstances, use @cogeco mobile. Never (and with the state of Canada's telecom industry this is saying something) have I ever seen a more disorganized, complete MESS of a company. Impossible to deal with, terrible hours and their system is AWFUL.

• 
  chad (@sylvestor1967) reported 16 minutes ago

  @ryangerritsen It took me 4 hours on the phone and 3 weeks later I finally got Cogeco to stop my service. There are rules on the books now but they have you got around and around leading nowhere. This is why we need competition up here for the 3 big suppliers to shake in their boots.

• 
  Norm (@quietlybless) reported 16 minutes ago

  @cogeco HORRIBLE service for months. Customer service manipulates people over the phone to avoid issuing credits. Will be requesting large refund when contract is over & calls are reviewed @CRTCeng