Cogeco outages and service status in Charlemagne, Quebec

Problems in the last 24 hours in Charlemagne, Quebec

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Charlemagne, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Cogeco Issues Reports Near Charlemagne, Quebec

Latest outage, problems and issue reports in Charlemagne and nearby locations:

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  Elrich58 🇨🇦🇲🇶 🏌️‍♀️🏒🦉🦅 (@Elrich58) reported 44 minutes ago from Boucherville, Quebec

  @Isabelle985 J’en suis bouleversée! @cogeco WTF 🤬

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• 
  B.Ray (@blueice1980) reported 2 minutes ago

  @cogeco Is north bay part of this outage

• 
  O'bs 🇨🇦 (@obinson) reported 6 minutes ago

  Cogeco went down, others are over loaded as people grab hotspots. Or so someone posted on here.

• 
  TM™ (@TerraMagni) reported 8 minutes ago

  @mmabrey1 Should've answered the phone, @Rogers . This is a bad look ! Glad I switched years ago, their customer service was always bad. For those in here saying "switch to Bell", respectfully, no. Get cogeco if you can. Bell are the biggest crooks in the game.

• 
  Some might say… (@paulbeit) reported 8 minutes ago

  @Critter_Paths @RebelNewsOnline Oh gosh…ya…I’ve been doing this for 30 years…building switching centers, to central offices/and now Data Centers and supporting/installing/upgrading/planning/budgeting/building these projects and all the “wires” on poles, towers and in holes - all over 🇨🇦. Built networks for Bell, Roger’s, Telus, Cogeco, Videotron, Eastlink, SaskTel, NRBN, NFTC, C3Telecon, Sogetel……I can go on. Here is the scoop on Data Centers. Yes, DC’s take a ton of energy in the form of electricity and some “do” water. Not all are built the same. For context a simple (small) 50,000 square foot DC - can provide service to approximately 30M people globally again on today’s AI standards. This DC, again for example, can create over 3 to 7m in tax revenue per year for any community (and way more for the feds could get some DST from the 🌎. So this DC, for context, sits in a Dollar Store size building……and delivers a huge boost to the locals….to build that they employed over 200 part time and now hire 50 people to manage it daily…the 200 that built this, build the next - a team a crew, and they get way more $ after every gig….talk to me….I fly around talking about this. I think we have a better job to do in communicating the overall business, environment, economic, and social aspects of them….I have work to do….but Canada is cold, has a ton of land, resources, and a ton of access to global fiber connectivity. If not, I’ll install it with all my friends 👍🇨🇦👍

• 
  Sampson.d.ramm (@SampsonRamm) reported 9 minutes ago

  @cogeco You posted a pic of a dump truck and downed wires, is that implying that is the cause of the mass outage? If so, where is the redundancy in the system that would prevent this one area from bringing down service across eastern Ontario?

• 
  Muskoka411 News (@Muskoka411) reported 9 minutes ago

  From Cogeco We are currently repairing an outage impacting all services in some cities across Ontario. Our technicians have been dispatched and are working diligently to resolve as soon as possible. Since 911 calling may be affected, please ensure you have access to a secondary phone for emergencies. The outage page on our website is currently affected, and we will be posting updates here once we have more information. We are working as fast as possible to resolve this issue.

• 
  Tyler Sommerville (@keithurbfan) reported 9 minutes ago

  @kitty_kattkait @cogecohelps What’s your theory that some Cogeco employee rammed in to a power wire? Lmao. You people are insufferable. Something caused the wiring to cut off the internet. And guess what? They’re on the way to fix it. This ain’t Harry Potter a wand can’t fix it in seconds. Fk you’re trash

• 
  Bob Loblaw (@Avocado26430508) reported 13 minutes ago

  @cogecohelps My intention is to get some customer service any way possible. Seriously frustrated with how ****** cogeco operates.

• 
  MamaStyles (@MamaStyles77) reported 14 minutes ago

  9 hours this week alone on hold as a terminally ill customer.Complaints made to @CCTS_CPRST and @CRTCeng About Cogeco mobile.Their licence to operate should be removed. How I’ve been treated for 4 months is disgusting. I want my 4 months of money back .My 25 hours of time back

• 
  Sharon (@RealSharonD) reported 14 minutes ago

  @cogeco this is insane smh i am on my 4th call of the day for a total of 3.5 hours i cant get anyone from tech support , i can`t watch nothing my internet is either to slow to play anything or it just cuts out completely this has been going on since yesterday