Cogeco outages and service status in Edmonton, Alberta

Problems in the last 24 hours in Edmonton, Alberta

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Edmonton, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• 
  HumbertOst (@christiancont) reported 8 minutes ago

  @cogecohelps If you work from home, DO NOT GO WITH COGECO. The service quality and technical support are AWFUL. After days of multiple calls and even a technician visit, no one has been able to fix the issue to provide at least a decent, stable internet connection. STAY AWAY FROM COGECO!

• 
  Tatted_Stephen82🇨🇦 (@charmedone11) reported 9 minutes ago

  @cogecohelps My PC. Mobile is second but its getting slow and no devices available yet from cogeco mobile. Hope available before 2027 but doubtful

• 
  Sport Junkie (@adrenalinehooks) reported 11 minutes ago

  @cogecohelps I shouldn't have to follow anyone and DM but sitting on hold for 1:14 is ridiculous!! The call is because of the Cogeco creep, every few months the bill goes up! Is there better service, obviously not. Loosing channels but prices keep going up. So damn frustrating!!

• 
  Devyn Farrugia (@devynfarrugia) reported 11 minutes ago

  @cogeco Is the service as bad as your internet?

• 
  Loud mouth (@solkumar) reported 12 minutes ago

  @cogeco raised my monthly invoice right out of the blue by $50. Poor service and pathetic customer support. Called to cancel and they only work 9 to 5 from Monday to Friday. These people should be taken to code or causing misery to their customers.

• 
  Broken Blue (@BrokenBlueOrg) reported 15 minutes ago

  Do NOT, under ANY circumstances, use @cogeco mobile. Never (and with the state of Canada's telecom industry this is saying something) have I ever seen a more disorganized, complete MESS of a company. Impossible to deal with, terrible hours and their system is AWFUL.

• 
  Robert Glover, no need to hide behind a username (@RobertwGlover) reported 16 minutes ago

  @cogeco Cogeco increased my bill by 6 bucks and didn't even bother to notify me good customer service Cogeco I'll be downgrading because of it... thanks for the increase with no notice.... appreciate that

• 
  DM (@RayzorLeafs22) reported 16 minutes ago

  Lately, my Cogeco tv channels have been saying This channel will resume shortly, but they never do. What’s going on Cogeco? I am very dissatisfied with the service I have been getting. #cogecohelps

• 
  Mel 🇨🇦 (@Melbell1013) reported 18 minutes ago

  @Bell I have just had the worst customer service experience trying to change my ridiculously high bill. Transferred twice, lastly, to the loyalty department. Was on for over 40 mins to only be left sitting. I finally hung up. You need to sort yourselves out! @Rogers @cogeco

• 
  EconomicWoes 🤖 (@ManyBeenRinsed) reported 19 minutes ago

  Cogeco operations in Burlington has let go of hundreds of employees. Teams of 15 down to 2. Managers of 20 down to 5. AI chat bots taking over. This is happening everywhere. Expect more of this over the coming 12 months.