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Cogeco

Cogeco outages and service status in Edmonton, Alberta

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Full Outage Map
  • Cogeco generated 0 outage signals in the last 24 hours around Edmonton, including 0 direct reports.

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Edmonton, Alberta

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Edmonton, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • AnnTipathy1752
    SugarHiccup (@AnnTipathy1752) reported

    @cogeco Set top box is still out. Seriously, a day and a half. Yes, I've reset it multiple times and even reset my modem, hoping it would find a signal.

  • gr8playz
    Terry (@gr8playz) reported

    @cogeco As of 10:15 pm our services have finally been fixed. 13 total hours out of service! When should I see a refund for services lost?

  • TheTerribleHook
    The Terrible Hook (@TheTerribleHook) reported

    @cogecohelps I don't let anyone push me around but I push back with a custom-made style that's "Deadpool meets Downton Abbey", Jodi. I even have a service award for it. #Cogeco

  • lesliesaker
    Leslie Saker (@lesliesaker) reported

    @cogeco is so inept. Customer service does not exist. 3 hours on the phone and not one person seems to know who is responsible for what.

  • Cricrifi
    Cris (@Cricrifi) reported

    Ontario people thinking of switching to Cogeco mobile DO NOT MAKE THE MOVE. My 76yr old mom was swindled. Horrible customer service. Tried to move back to her other provider now COGECO mobile won’t port her number. Over 20 hours lost on phone. @cogecohelps

  • jhnmchnry
    John McHenry (@jhnmchnry) reported

    @FortmanM @cogeco Yep. EPICO and @cogeco connectivity are the worst. I have the same problem all the time.

  • rraj2k12
    Shan Kumar 🇨🇦🍁🇨🇦 (@rraj2k12) reported

    @cogecohelps Once I opened a ticket and Cogeco recognized the outage, they resolved it. But, your support should not have waited for a customer to convince you of an outage in your own network. Aren't you monitoring your network for outages and impact 24/7 ?

  • LeagueOfSmell
    Fungus Trungus (@LeagueOfSmell) reported

    @cogeco any update on the internet outage in the Waterdown area?

  • ladybugxo09
    LadyBug (@ladybugxo09) reported

    So my actual Cogeco box doesn't work but I can sign into the Epico app on my TVs and phone. So what's the point of the damn box???

  • wanedavis
    wanedavis (@wanedavis) reported

    @cogeco how do i get live chat support? Your bot doesn’t give me an option regarding the epico box issue i am having