Cogeco outages and service status in Fergus, Ontario

Problems in the last 24 hours in Fergus, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Fergus, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Fergus, Ontario

The most recent Cogeco outage reports came from the following cities: Guelph.

City	Problem Type	Report Time
Guelph	Internet	2 months ago
Guelph	Phone	7 months ago
Fergus	E-mail	8 months ago
Fergus	E-mail	8 months ago
Rockwood	TV	8 months ago
Guelph	Internet	8 months ago

Community Discussion

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Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Judy Young McKeown🇨🇦🇺🇦🇨🇦🇺🇦 (@JudyMcKeown1) reported 3 minutes ago

  @KNugent4118 @Rogers @RogersHelps We have had Rogers for cell service for almost 24 years but left Bell for Cogeco for internet. I wish I could say I’m happy with either one. Make sure they credit you for time and services lost.

• 
  HumbertOst (@christiancont) reported 4 minutes ago

  @cogecohelps If you work from home, DO NOT GO WITH COGECO. The service quality and technical support are AWFUL. After days of multiple calls and even a technician visit, no one has been able to fix the issue to provide at least a decent, stable internet connection. STAY AWAY FROM COGECO!

• 
  Colin Purcell (@colinpurcellx) reported 6 minutes ago

  @cogecohelps Nice of you to say—I guess. But HOW can you help me? Might get a callback in two business days? That's amateur hour and totally unacceptable. Doesn't Cogeco want my money?

• 
  John Bugailiskis (@John_Bug) reported 7 minutes ago

  Update. After over 2 days without service it has been restored. Apparently another Cogeco tech physically cut the connection to their terminal box. How does that happen and why could your system not detect it? Finally, when will I be refunded?

• 
  Dr. Robert Aucoin (@RobertAucoin13) reported 12 minutes ago

  @cogeco your service is horrible. Epico is terrible. Completely random technology. Sometimes it works. Sometimes it doesn't. Your customer service is worse. After 6 months of being polite I am done. You suck.

• 
  Crypto_10 (@Crypto_10_10) reported 15 minutes ago

  @cogeco @cogeco Congratulations — you guys officially have the worst customer support in the market.

• 
  Den 🍁 (@denunglued) reported 16 minutes ago

  @cogeco @cogecohelps is such a joke. Internet down. They tell you to use chat for quick access. 76 min wait. You try and call and the recording tells you to unplug for 5 seconds and hangs up on you. Unreal customer service. Now what?

• 
  Bob (@DogLifeOntario) reported 16 minutes ago

  .@cogeco on hold. But good news I can press 1 to set up a call back and they commit to calling back within 24-48 HOURS. Are you ******* kidding me?? That is not how callbacks work you morons. Your epico service is garbage and your customer service is WORSE than garbage!!

• 
  LynRandom1965🇨🇦 (@LynRandom1965) reported 18 minutes ago

  @MulbearA @CTVNews THIS THIS THIS @cogeco does the same thing. They let you think you're locking in the price on a 2 year contract then when they raise your bill they THEN tell you it's the promotion you locked in. No competition & the CRTC allows these deceitful ******* to get away with this ****.

• 
  Peter Panchromatic (@TheRealFRZA) reported 19 minutes ago

  Is Iran Rogers or Bell? Doesn't sound like Cogeco. Actually never mind it, it sounds like Rogers for sure. I figured it out.