Cogeco outages and service status in Greater Sudbury, Ontario

Problems in the last 24 hours in Greater Sudbury, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Greater Sudbury, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tricia Robson (@robson_tri87484) reported 7 minutes ago

  So over service from @cogeco. Constantly have to restart/update just to get the TV to work. The price is getting ridiculous, they give you offers say its good for so long but no not true. should not have to keep calling to adjust. Loyal customer for years but time to move on.

• 
  Chris Hitchcock (@ChrysalisChris) reported 8 minutes ago

  @telMAX_Inc I just lost internet and telephone service because of your fibre installation crew (@AeconGroupInc). Not impressed. @cogeco are sending a technician on Friday. Today is Tuesday. Unimpressed with the lot of you. 3 of my neighbours have had the same experience.

• 
  Robert Glover, no need to hide behind a username (@RobertwGlover) reported 9 minutes ago

  @cogeco Cogeco increased my bill by 6 bucks and didn't even bother to notify me good customer service Cogeco I'll be downgrading because of it... thanks for the increase with no notice.... appreciate that

• 
  Prince of Wine Country (@RhapsodyInTrue) reported 10 minutes ago

  @cogeco when you are trying to watch a show, yet, every five seconds the show freezes for 20 seconds then it starts up again, then freezes again after five seconds for another 20 seconds… Can’t wait to cancel

• 
  Devin Thomas (@DeviniusMaximus) reported 15 minutes ago

  @cogeco @yourtvptbo I've been trying to get a hold of you clowns since Friday. Terrible service

• 
  chad (@sylvestor1967) reported 17 minutes ago

  @ryangerritsen It took me 4 hours on the phone and 3 weeks later I finally got Cogeco to stop my service. There are rules on the books now but they have you got around and around leading nowhere. This is why we need competition up here for the 3 big suppliers to shake in their boots.

• 
  Norm (@quietlybless) reported 17 minutes ago

  @handiclapper @cogeco @CRTCeng He said he's a Canadian born Nigerian.But again , if you're educated in the school system and bothered to get to know or hang around another culture , your accent isn't as thick as those that just arrived here. Never. This woman just didn't speak the way he liked.

• 
  Tatted_Stephen82🇨🇦 (@charmedone11) reported 18 minutes ago

  @cogecohelps My PC. Mobile is second but its getting slow and no devices available yet from cogeco mobile. Hope available before 2027 but doubtful

• 
  Crypto_10 (@Crypto_10_10) reported 19 minutes ago

  @cogeco @cogeco Congratulations — you guys officially have the worst customer support in the market.

• 
  Cris (@Cricrifi) reported 21 minutes ago

  Ontario people thinking of switching to Cogeco mobile DO NOT MAKE THE MOVE. My 76yr old mom was swindled. Horrible customer service. Tried to move back to her other provider now COGECO mobile won’t port her number. Over 20 hours lost on phone. @cogecohelps