Cogeco Outage Report in Greater Sudbury, Ontario
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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Problems in the last 24 hours in Greater Sudbury, Ontario
The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Greater Sudbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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Internet (40%)
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TV (40%)
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E-mail (9%)
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Wi-fi (5%)
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Total Blackout (3%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Craig
(@therealfyfe) reported
@TekSavvyCSR Cogeco has an outage in this area. Obviously this is an issue for us. Not sure why you wouldn’t know that. I had to find out for ourselves.
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Ammar
(@RealAmmarGhouri) reported
@cogeco is it down in Halton region ?
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Shawnee Robertson
(@s_robertson1212) reported
3 days without cable, spoke to 6 customer service reps and got 6 different answers, transferred to 2 departments with no answer, no managers reachable or will return calls. @cogeco is an absolute joke. Will deff be switching.
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🇨🇦 Robbie McQuade 🇺🇦#StandWithUkraine
(@mamasaurusof2) reported
@cogeco Thank you for the great service today. My technician repaired/restablished my phone service. He fixed the 'jumble' of wires in my home In these days of nearly non-existant customer service, the service was outstanding. Please tell me how I can recognize him with Cogeco.
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Chris Walder
(@WalderSports) reported
Step your internet game up, @cogeco. It’s been awful today.
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Andrew
(@wellywheeler) reported
@David_Moscrop We had a similar experience with TekSavvy / resold Cogeco. In the end, TS advised us to buy directly from Cogeco in order to get better support, which was the solution. 1/2
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mamacanada
(@mamacanada1) reported
@cogeco your service is the worst! Your poor reception, freezes is for the 3rd day now, it’s unacceptable! What’s going on with the internet??? #cogeco
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Andrew
(@wellywheeler) reported
@David_Moscrop Our specific problem was the same - constant disconnection and low speeds. Turns out the cable from the node to the house had essentially rotted. Cogeco tech ran entirely new cabling (no charge for us), and it's been a huge improvement. 2/2
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Nefi Zea
(@nefi1970) reported
@cogeco Im sorry, but im leaving. You guys have a great product. The TV package where you choose your channels is great. But…. You guys can’t get it together. Your service sucks. I’m having slow internet for 5 days now. Not the first time I’ve been promised it’ll get fixed and no change
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RWS
(@RGBAtlantica) reported
@ItsDeanBlundell @merry123459 @Rogers The problem consumers have is the lack of competition in Canada telecoms, they don't give a care about what customers think. Same with Cogeco, Bell.