Cogeco

Cogeco Outage Report in Greater Sudbury, Ontario

Some problems detected

Users are reporting problems related to: tv, internet and e-mail.

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Greater Sudbury, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Greater Sudbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in Greater Sudbury, Ontario 01/26/2026 18:30

January 26: Problems at Cogeco

Cogeco is having issues since 02:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. TV (44%)

    TV (44%)

  2. Internet (36%)

    Internet (36%)

  3. E-mail (10%)

    E-mail (10%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • mad4erit Chris C. (@mad4erit) reported from Oakville, Ontario

    @cogecohelps @cogeco The phone message stated the outage is affecting multiple neighborhoods in oakville, I assumed that was major. How small is the outage?

  • CanadianInPink JoRigs (@CanadianInPink) reported

    @cogeco Is service down in Halton Hills?

  • Marie1Kate Kate (@Marie1Kate) reported

    At this point I'm never going to get my Cogeco account fixed so I can use it. When you explained the situation clearly and what the problem is in a very detailed matter and get asked what the problem is, how can they help you. It's over. It was awkward & don't want to do again.

  • gkalmats Greg Kalmats (@gkalmats) reported

    @cogeco thanks for the poor customer service and leaving us for another week without adequate internet

  • maggiesophie10 Aliza (@maggiesophie10) reported

    @cogeco how are people calling my home phone number and asking for me by name, yet we've never shared our number to anyone bc it's only for emergencies

  • rj_tweety rj_tweety (@rj_tweety) reported

    @cogecohelps why does it always take so long to login to Cogeco via the sportsnet app? And frequently get a 503 Service Temporarily Unavailable nginx/1.19.1 error? Not enough capacity to handle multiple authentication tasks?

  • mad4erit Chris C. (@mad4erit) reported from Oakville, Ontario

    Please @cogeco @cogecohelps post outage updates here.

  • adamlebarr Adam LeBarr (@adamlebarr) reported

    @RobertJVeevers2 @cogecohelps @cogeco Interesting... I may shoot you a DM later to gather some information. Daily I have an issue, it be minor to no internet at all.

  • cybersmithIO James is a half-vaxxed, mask-wearing, hermit 😷 (@cybersmithIO) reported

    So @Bell @cogeco (and I assume @Rogers) all charge customers for a receiver, but you can't use their TB service without the receiver. 🤔 Meanwhile, to watch any of the streaming services like Netflix or Disney, I don't any additional receiver.

  • KevinCeli1 Kevin (@KevinCeli1) reported

    @cogecohelps @DanSamuels16 @cogeco I think a lot of people feel that way Jodi. Cogeco is just a very spotty and unpredictable service. I think you know this also.