1. Home
  2. Companies
  3. Cogeco
  4. Burlington
Cogeco

Cogeco outages and service status in Burlington, Ontario

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Cogeco generated 0 outage signals in the last 24 hours around Burlington, including 0 direct reports.
  • The most common problems reported in this area mention TV and Internet.
  • The most recent signal from this area was received Jun 25, 5:43 PM EDT.
  • 75% TV (75%)
  • 25% Internet (25%)

The latest reports from users having issues in Burlington come from postal codes L7T .

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Burlington, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Burlington, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Burlington, Ontario

The most recent Cogeco outage reports came from the following cities: Milton, Burlington, Hamilton, Oakville, and Hamilton.

CityProblem TypeReport Time
Milton TV 4 days ago
Burlington TV 14 days ago
Hamilton Internet 16 days ago
Oakville TV 28 days ago
Hamilton Internet 1 month ago
Hamilton Internet 1 month ago

Nearby cities with recent reports

Milton

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports Near Burlington, Ontario

Latest outage, problems and issue reports in Burlington and nearby locations:

  • pgmnorris
    Peter Norris (@pgmnorris) reported from Oakville, Ontario

    @cogeco To be honest with you I have reached out to them for several years now, there are lots of businesses around here and the demand must be greater than the supply the service is poor and it’s up to you to fix it. I’m the customer I would prefer you take it up on my behalf

  • MichaelLim24
    Michael Lim (@MichaelLim24) reported from Oakville, Ontario

    There seems to be an outage @cogeco in North oakville area at Eighth line and Dundas. Any ideas how long this will last?

  • pgmnorris
    Peter Norris (@pgmnorris) reported from Oakville, Ontario

    Cogeco do you have a bigger platform than Twitter that I can complain about your service I have the top of the range 1GBPS service it’s the worst intermittent service in Canada every day it’s useless 😩😩😩😩😩😩😩😩😩😩😩😩😩😩@cogeco @cogecohelps #cogeco

  • CamilaUriona
    Camila (@CamilaUriona) reported from Milton, Ontario

    @cogeco what’s going on today???? I can’t work. Unstable internet. On and off all morning!

  • rjp3131
    R J P (@rjp3131) reported from Hamilton, Ontario

    @cogeco @cogecohelps took the time to call Cogeco to say a fallen tree was going to tear their line down...they told ME to call the city...I think I will just let the tree rip the line down..my day off..

  • faychapple
    Fay Chapple (@faychapple) reported from Oakville, Ontario

    @kailbrooke16 @cogeco I agree terrible terrible service

  • pgmnorris
    Peter Norris (@pgmnorris) reported from Oakville, Ontario

    @cogeco How do I DM you sounds like I should know but have never done it you say Sandra who are you where is your address

  • MarkMcGuireD
    Mark D. McGuire (@MarkMcGuireD) reported from Burlington, Ontario

    @cogeco Thank you 🙏 I use Cogeco internet and enjoy your service. Otherwise I don’t get why Cogeco contractors hang the cable lines everywhere like spider webs. Dynes road is an example of this type of Cogeco handy work.

  • kenbmac
    Kenbmac isolation Sucks (@kenbmac) reported from Hamilton, Ontario

    @cogeco I have 1 box is shut down, rebooting has not helped. Just says “this channel available shortly”, also another box doing same thing but I shut off for 2 mins it comes back

  • GeorgeStroe3
    George Stroe (@GeorgeStroe3) reported from Burlington, Ontario

    @cogeco There was a power outage in Burlington this afternoon. I called technical support to ask if there is any way around keeping the Arris modem in operation. Call was at 15:54 for 6 minutes if you want to listen to it. I had to repeat myself. Agent was clueless and useless

  • RodriguesDion
    Dion Rodrigues (@RodriguesDion) reported from Hamilton, Ontario

    Couldn’t agree more - @cogeco recently scammed my 92 year old grandmother by telling us her phone service ended a month later then it actually did, then removed the promo rate from her bill. They’ve stolen from her in the past too, absolute scum of the earth.

  • KatGrrrrrl
    Kat (@KatGrrrrrl) reported from Burlington, Ontario

    @cogeco super slow speeds… paying for 1 gig- Speedtest shows 58.94 mbps.

  • pgmnorris
    Peter Norris (@pgmnorris) reported from Oakville, Ontario

    @cogeco I speak to them about 4 times a week and every weekend it just goes on and on...the service is consistently awful. My neighbors all think the same too, we think it’s something in the road.

  • adi_cat
    adicat (@adi_cat) reported from Oakville, Ontario

    @cogeco our internet has been dropping all week, it's down again- I am just about to reboot the modem, again. This is getting frustrating. :(

  • connjohnolly
    John Connolly (@connjohnolly) reported from Hamilton, Ontario

    @HWDSB @cogeco has another major outage.

  • Abray1978
    Adam (@Abray1978) reported from Oakville, Ontario

    @cogeco Just a heads up after the storm. Tree has taken out lines in my neighbours backyard and tore down our cable line for TV and Internet. PM for address as I know your phone line is very busy (to be expected)

  • sameerxyousofi
    𝐒𝐀𝐌𝐄𝐄𝐑 𝐘𝐎𝐔𝐒𝐎𝐅𝐈 (@sameerxyousofi) reported from Milton, Ontario

    @cogeco Just spent 1 hour trying to get ahold of Technical Support. When connected he was not able to locate the Account Info for 30 mins. Provided every Personal Info and Modem Info, only to be hung up on. Absolutely disgusting and beyond unprofessional !!!!

  • rblourenco
    Ricardo Barros Lourenço (@rblourenco) reported from Hamilton, Ontario

    Hey @startca can you get a hold on your buddy @cogeco, and reestablish my internet connectivity? I never imagined that upgrading my speed would immediately cause disruption.

  • AndrewWahl
    Andrew (@AndrewWahl) reported from Hamilton, Ontario

    Hey @cogeco, what’s going on with Internet up Highway 6 in Flamborough toward Guelph/Puslinch? Service has been really bad in the last few days. #WFH

  • ppopowycz
    Peter (@ppopowycz) reported from Oakville, Ontario

    @cogecohelps Cogeco Internet service seems to have been restored as of 6:33pm on Tue Aug 10 However I am not getting the Gigabit bandwidth performance I am paying for. Are there additional issues that are being addressed?

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • christiancont
    HumbertOst (@christiancont) reported

    @cogecohelps If you work from home, DO NOT GO WITH COGECO. The service quality and technical support are AWFUL. After days of multiple calls and even a technician visit, no one has been able to fix the issue to provide at least a decent, stable internet connection. STAY AWAY FROM COGECO!

  • quietlybless
    Norm (@quietlybless) reported

    @handiclapper @cogeco @CRTCeng He said he's a Canadian born Nigerian.But again , if you're educated in the school system and bothered to get to know or hang around another culture , your accent isn't as thick as those that just arrived here. Never. This woman just didn't speak the way he liked.

  • theresemacdona6
    Therese (@theresemacdona6) reported

    @cogecohelps @cogeco I called Cogeco before about some issue. When I got a call back I was driving my car! Hardly useful. Yes they renewed a backyard cable (which should have been checked on installation!). I guess you get what you pay for

  • dillon4412
    Scott Dillon (@dillon4412) reported

    @cogecohelps @cogeco Again tonight no Detroit feed. I really have to get rid of Cogeco. Who in Canada wants the Colorado feed. Thanks Cogeco for always disappointing your customer. @COGECOSUCKS

  • quietlybless
    Norm (@quietlybless) reported

    @cogeco Cogeco is a disgrace, & I will be getting at least 50% of of my 9 months service , back when they hear how I was spoken to on the phone. Lies & misogyny.

  • VelkoD
    Velko D (@VelkoD) reported

    @cogeco @cogecohelps has to be the worst customer service in the industry I called to speak with a technical advisor and you said reset your modem and hung up Hahahah what a joke

  • GregGilhooly
    Greg Gilhooly (@GregGilhooly) reported

    I’m on hold trying to get an @cogeco technical issue resolved. Not only are there no humans to pick up the call, but the recorded messages they play while on hold are computer generated and mis-pronounce both “wi-fi” and the name of the company itself. It’s bizarre and awful.

  • MadalenaJohn
    John Madalena (@MadalenaJohn) reported

    @cogeco Anyone experiencing internet issues in the Ancaster area. Internet keeps cutting out

  • ianjasonbradle1
    ian jason bradley (@ianjasonbradle1) reported

    @cogeco Yeah I don't know what's going on with your company but whoever came out did my internet. It's definitely not working and I was told there was maintenance going on. I looked now there's no notification. I reset my modem and still not working. What the Hell

  • hvacgineering
    HVACgineering (@hvacgineering) reported

    @ManyBeenRinsed I cancelled with Cogeco when they increased our bill without any notification last month. Internet performance was awful a lot of the times leading up to the increase