Cogeco

Cogeco Outage Report in Burlington, Ontario

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The latest reports from users having issues in Burlington come from postal codes L7P and L7R.

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Burlington, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Burlington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in Burlington, Ontario 05/27/2025 22:25

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Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. Internet (56%)

    Internet (56%)

  2. TV (19%)

    TV (19%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Burlington, Ontario

The most recent Cogeco outage reports came from the following cities: Burlington, Toronto, Hamilton, Oakville, Dundas and Stoney Creek.

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City Problem Type Report Time
CanadaBurlington Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Cogeco Issues Reports Near Burlington, Ontario

Latest outage, problems and issue reports in Burlington and nearby locations:

  • edumejiac Eduardo Mejia (@edumejiac) reported from Burlington, Ontario

    @Bell_Support I’m new costumer I’ve been waiting a week for cable & wifi installation. contacted costumer service and what I got as a answer was “if you are not happy you can cancel you order” i will and go back with cogeco at least they’re nice ppl thanks !

  • Coach_Brock Coach Brock (@Coach_Brock) reported from Burlington, Ontario

    @cogeco Hi Jodi... called about 10x.... had a technician out he said a crew would be out to fix things two days ago. We havent had TV, Internet or Phone working since last Thurs! I want to see!!! 🚐🚧⚒

  • jamesdcharrison James Harrison (@jamesdcharrison) reported from Milton, Ontario

    @cogeco That’s good advice but not everyone has a Smart TV. It’s a backward way to go about it. Much better if Cogeco fixes the problem at its source.

  • 1013myFM 101.3 myFM (@1013myFM) reported from Milton, Ontario

    There is a reported internet issue along Steeles Avenue. Cogeco says it could last up to two hours as the technician works to solve the problem.

  • SimRodney Rodney Sim (@SimRodney) reported from Oakville, Ontario

    @gderoo Cogeco internet signal awful in Oakville. Modem disconnects frequently.

  • rob_bieber Rob Bieber Ⓥ🌈 (@rob_bieber) reported from Hamilton, Ontario

    @steve8282 @cogeco @startca @cogecohelps @CRTCeng There is absolutely no reason they can't take my ticket #s & make an effort to contact the reseller to resolve. They can take ownership of the situation but refuse to do so. It feels punitive for having chosen a reseller, who incidentally provides fantastic customer care.

  • kenbmac Kenbmac 🇨🇦🇨🇦🇨🇦 (@kenbmac) reported from Hamilton, Ontario

    Cogeco cable and internet going up again...... time to find new service. #cogeco

  • spacetruckin16 Uncle Mike (@spacetruckin16) reported from Hamilton, Ontario

    @BradleyMTOR @Media371 @cogeco @cogecohelps No kidding, they cut our service off completely today and said it would cost me the couple hundred owed, plus 150, for reconnection. I asked about that statement on their website. I was told that they know nothing about it. And pay up

  • pgmnorris Peter Norris (@pgmnorris) reported from Oakville, Ontario

    @cogeco To be honest with you I have reached out to them for several years now, there are lots of businesses around here and the demand must be greater than the supply the service is poor and it’s up to you to fix it. I’m the customer I would prefer you take it up on my behalf

  • bedambata_b bedambata (@bedambata_b) reported from Milton, Ontario

    @cogeco our internet signal is very weak,L9T 6C1,is there a probkem in the area

  • lieu_days Lu (@lieu_days) reported from Burlington, Ontario

    @mssweetmarie @taykmr @Bell_Support @BellFibe @cogeco Hmmmm. They always tell me there is no problem. Maybe haven’t got the right person, or a helpful person.

  • edumejiac Eduardo Mejia (@edumejiac) reported from Burlington, Ontario

    @Bell I’m new costumer I’ve been waiting a week for cable & wifi installation. contacted costumer service and what I got as a answer was “if you are not happy you can cancel you order” i will and go back with cogeco at least they’re nice ppl thanks !

  • pgmnorris Peter Norris (@pgmnorris) reported from Oakville, Ontario

    @cogeco I already called in earlier and the lady I spoke to said she would be back to me in 5 mins that was several hours ago now. I had the engineer here yesterday and another one last week. We can just go on and on, it’s something outside my house. Down to you sorry

  • lieu_days Lu (@lieu_days) reported from Burlington, Ontario

    @taykmr @mssweetmarie @Bell_Support @BellFibe I tried to get @cogeco but they said there was no line to my house and never ended up putting one in or setting me up. So seems that no one has good customer service. I wish there were options.

  • mikequack Mike Quackenbush (@mikequack) reported from Oakville, Ontario

    @MillyMods @cogeco I’ve got the same issue too. On hold with IT.

  • kenbmac Kenbmac isolation Sucks (@kenbmac) reported from Hamilton, Ontario

    @cogeco I have 1 box is shut down, rebooting has not helped. Just says “this channel available shortly”, also another box doing same thing but I shut off for 2 mins it comes back

  • mikequack Mike Quackenbush (@mikequack) reported from Oakville, Ontario

    @BaphometBoii @cogeco Just got off the phone and they’re sending a technician to fix the main line. ETA couldn’t be provided but less than 5 hours.

  • pgmnorris Peter Norris (@pgmnorris) reported from Oakville, Ontario

    @cogeco How do I DM you sounds like I should know but have never done it you say Sandra who are you where is your address

  • mmuc Marshall Memorial UC (@mmuc) reported from Dancaster Courts, Ontario

    Our Worship Service will be broadcast on Cable 14 today (Friday, April 24th) at 11:00 am. Let family members or friends know - that don't access the internet. @cable14 is available to Cogeco and Rogers subscribers within #HamOnt and area. #Ancaster

  • TeachingMsJones Ms Jones (@TeachingMsJones) reported from Oakville, Ontario

    @cogeco Hi Jodi! We’ve reset the modem and spoke with customer support yesterday for 30 minutes and they couldn’t fix it, so a repair person is supposed to be coming by today!

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • daveracher1 daveracher (@daveracher1) reported

    @cogecohelps @cogeco And then you ask for a PIN which I don’t have and have never had.

  • GreyDuguay Grey Duguay (@GreyDuguay) reported

    @cogecohelps @cogeco No thanx… it’s easy to say “DM us your concerns and we’ll look into them”, but that’s just PR crap to make it look like your interested in trying to fix issues. You have zero interest in fixing the problems when a customer calls your No Help Lines. As I said… I won’t go back

  • Jimmer_Tee J Stan (@Jimmer_Tee) reported

    @cogecohelps Sandra, I was wondering if anyone had gotten back to you or when will you get back to me? We need another Cogeco Hotspot in Huntsville Ontario since the node shut down more than a year ago.

  • brevitup gbrev (@brevitup) reported

    @cogecohelps @Hodgy1414 @cogeco Oh man that really sucks. Too bad because after you told me I was considering switching. No way I'm going to do that now considering the way your family is being treated. Considering I'm only one street over I bet it would be the same experience

  • MarkKennedyQW 🇨🇦 Mark (Bundy) Kennedy 🇨🇦 (@MarkKennedyQW) reported

    That was interesting. My @cogeco internet just went down for several minutes on its own but looks to be back online again. I hope this doesn’t become a habit. They already replaced one modem that died this year. #Cogeco

  • victor_yang_twt Victor Yang (@victor_yang_twt) reported

    @cogeco is internet service down at south of Oakville?

  • VillageCakeLady Tracii HoltomReardon🇨🇦 (@VillageCakeLady) reported

    @cogecohelps Hi Sandra…. Just how many service calls do I need to resolve this issue??? The problem is with the cable on the road!!! @cogeco

  • Hodgy1414 Hodgy (@Hodgy1414) reported from Thorold South, Ontario

    Hey @cogecohelps @cogeco. New customer here. Why was I promised/paying for 1 Gig internet speed when I'm barely getting 5 mbps? I've reset modem and tv box at least 5 times in 2 days. Bell Fibe didn't even break a sweat to get 50+ mbps. #unacceptable

  • BobsFavDaughter Laurie Tillich (@BobsFavDaughter) reported

    @cogecohelps @cogeco Dm does not work. Your service is horrendous.

  • BrentBarker3 Brent Barker (@BrentBarker3) reported

    @cogeco is internet down in St Catharines area?