Cogeco outages and service status in Burlington, Ontario
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Cogeco generated 0 outage signals in the last 24 hours around Burlington, including 0 direct reports.
- The most common problems reported in this area mention TV, Wi-fi, and Phone.
- The most recent signal from this area was received Apr 27, 3:47 PM EDT.
- TV (73%)
- Wi-fi (18%)
- Phone (9%)
The latest reports from users having issues in Burlington come from postal codes L7L and L7P .
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Problems in the last 24 hours in Burlington, Ontario
The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Burlington, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 30: Problems at Cogeco
Cogeco is having issues since 09:20 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Burlington, Ontario
The most recent Cogeco outage reports came from the following cities: Oakville, Burlington, Hamilton, Hamilton, Milton, and Waterdown.
| City | Problem Type | Report Time |
|---|---|---|
 Oakville
|
TV | 3 days ago |
|
Oakville
|
TV | 7 days ago |
|
Burlington
|
Phone | 7 days ago |
|
Hamilton
|
TV | 16 days ago |
|
Hamilton
|
TV | 16 days ago |
|
Burlington
|
TV | 18 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports Near Burlington, Ontario
Latest outage, problems and issue reports in Burlington and nearby locations:
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George Stroe (@GeorgeStroe3) reported from Burlington, Ontario@cogeco There was a power outage in Burlington this afternoon. I called technical support to ask if there is any way around keeping the Arris modem in operation. Call was at 15:54 for 6 minutes if you want to listen to it. I had to repeat myself. Agent was clueless and useless
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Mark D. McGuire (@MarkMcGuireD) reported from Burlington, Ontario@cogeco Thank you 🙏 I use Cogeco internet and enjoy your service. Otherwise I don’t get why Cogeco contractors hang the cable lines everywhere like spider webs. Dynes road is an example of this type of Cogeco handy work.
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Jeff Burton (@JeffBurton81) reported from Oakville, Ontario@cogecohelps @TekSavvyCSR so do I still pay for my 'service' today. At least once a month we lose service because of Cogeco...if I wanted to put up with this I would have signed up directly with Cogeco
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Lu (@lieu_days) reported from Burlington, Ontario@mssweetmarie @taykmr @Bell_Support @BellFibe @cogeco Hmmmm. They always tell me there is no problem. Maybe haven’t got the right person, or a helpful person.
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Mike Quackenbush (@mikequack) reported from Oakville, Ontario@MillyMods @cogeco I’ve got the same issue too. On hold with IT.
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Chris C. (@mad4erit) reported from Oakville, Ontario@cogeco All of your websites and phones are down
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Kenbmac isolation Sucks (@kenbmac) reported from Hamilton, Ontario@cogeco I have 1 box is shut down, rebooting has not helped. Just says “this channel available shortly”, also another box doing same thing but I shut off for 2 mins it comes back
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Linda Sendecki (@lucylin39) reported from Burlington, OntarioWho else is having trouble with @cogeco in Burlington
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Stacy (@Samtwo2) reported from Hamilton, OntarioFyi #HamOnt Cogeco is currently experiencing no service with the TV and internet services on JOHN ST S in HAMILTON. Technicians are working diligently to restore your service(s) and a follow-up message will be sent when the outage has been resolved.
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Stacy (@Samtwo2) reported from Hamilton, OntarioIs anyone else's Cogeco cable/internet down? #HamOnt
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Peter (@ppopowycz) reported from Oakville, Ontario@cogecohelps Cogeco Internet service seems to have been restored as of 6:33pm on Tue Aug 10 However I am not getting the Gigabit bandwidth performance I am paying for. Are there additional issues that are being addressed?
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Eduardo Mejia (@edumejiac) reported from Burlington, Ontario@Bell_Support I’m new costumer I’ve been waiting a week for cable & wifi installation. contacted costumer service and what I got as a answer was “if you are not happy you can cancel you order” i will and go back with cogeco at least they’re nice ppl thanks !
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Coach Brock (@Coach_Brock) reported from Burlington, Ontario@cogeco Hi Jodi... called about 10x.... had a technician out he said a crew would be out to fix things two days ago. We havent had TV, Internet or Phone working since last Thurs! I want to see!!! 🚐🚧⚒
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Dion Rodrigues (@RodriguesDion) reported from Hamilton, OntarioCouldn’t agree more - @cogeco recently scammed my 92 year old grandmother by telling us her phone service ended a month later then it actually did, then removed the promo rate from her bill. They’ve stolen from her in the past too, absolute scum of the earth.
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Peter Norris (@pgmnorris) reported from Oakville, Ontario@cogeco To be honest with you I have reached out to them for several years now, there are lots of businesses around here and the demand must be greater than the supply the service is poor and it’s up to you to fix it. I’m the customer I would prefer you take it up on my behalf
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John Connolly (@connjohnolly) reported from Hamilton, Ontario@HWDSB @cogeco has another major outage.
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Uncle Mike (@spacetruckin16) reported from Hamilton, Ontario@BradleyMTOR @Media371 @cogeco @cogecohelps No kidding, they cut our service off completely today and said it would cost me the couple hundred owed, plus 150, for reconnection. I asked about that statement on their website. I was told that they know nothing about it. And pay up
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R J P (@rjp3131) reported from Hamilton, Ontario@cogeco @cogecohelps took the time to call Cogeco to say a fallen tree was going to tear their line down...they told ME to call the city...I think I will just let the tree rip the line down..my day off..
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Jo O🇨🇦 (@mammaO57) reported from Oakville, Ontario@MorrisDCosta @Bell We have Cogeco. Left Bell after too many problems
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Tim-Wit (@timlewisgeddes) reported@cogecohelps It’s all fixed now, but it’s generally a pita. Why shouldn’t I go to Rogers or Bell? I had a Cogeco door knocker talk me into $110 a month and now it’s turned into $150 a month. I feel I got scammed.. why don’t we have NHL network? So many reasons to change providers atm
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AnarQueso (@AnarQueso) reported@alancross @cogeco Cogeco is, by far, the worst telecom service I've ever had the misfortune of dealing with. Switch to anyone else.
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pirangi13 (@shanupirangi) reported@cogeco @cogecohelps Cogeco customer care is so hopeless, it has a 1000 options to select and once you somehow by pass to get to an agent they say reset modem and hang up via automated voice. Seriously!! I’ve had no internet since a day now and no one cares!
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Scott Dillon (@dillon4412) reported@cogeco screw Detroit fans again. Putting on the Carolina feed. So we will not get to see the Fedorov number retired. Thank Cogeco!!! Always sucks having you as my cable company!!!!
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Leslie Saker (@lesliesaker) reported@cogeco is so inept. Customer service does not exist. 3 hours on the phone and not one person seems to know who is responsible for what.
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Surjit Mohan Das (@EmperorSurjit) reported@cogecohelps My COGECO Internet is not working. This is happening very often. Now even after repeated resets it still not working. Unable to contact support which keeps asking for personal ID number which is not provided. On the App the AI assistant is useless
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gg (@bruins31311) reported@cogeco I live in Burlington no wifi or tv ? Is there a problem again ?
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Iqbal Faizer (@IFcomic) reported@Bell @cogeco @MarkJCarney You even admitted the temporary phone # should be working, but you don't want to fix it until you've excluded every remote possibility it's not your fault when IT'S YOUR DAMN FAULT. Also don't require verification codes to unsubscribe from marketing emails I never requested.
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Goddamngreek (@Goddamngreek1) reported@cogeco Your customer service sucks. Wtf is going on..!?!? Your employees don't know how to resolve an issue with the customer. It's easy to sign up with your company but hard as hell to terminate a contract.
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Crypto_10 (@Crypto_10_10) reported@cogeco @cityburlington @cogeco — you guys officially have the worst customer support in the market. My bill jumped from $70 to $140 because my “promotion ended.” Even in the worst case, $140 for 1 Gbps is robbery.