1. Home
  2. Companies
  3. Cogeco
  4. Burlington
Cogeco

Cogeco outages and service status in Burlington, Ontario

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Cogeco generated 0 outage signals in the last 24 hours around Burlington, including 0 direct reports.
  • The most common problems reported in this area mention TV and Internet.
  • 67% TV (67%)
  • 33% Internet (33%)

The latest reports from users having issues in Burlington come from postal codes L7T .

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Burlington, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Burlington, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Burlington, Ontario

The most recent Cogeco outage reports came from the following cities: Burlington, Hamilton, Oakville, Hamilton, and Milton.

CityProblem TypeReport Time
Burlington TV 10 days ago
Hamilton Internet 12 days ago
Oakville TV 24 days ago
Hamilton Internet 1 month ago
Hamilton Internet 1 month ago
Milton Internet 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports Near Burlington, Ontario

Latest outage, problems and issue reports in Burlington and nearby locations:

  • anncochren
    Ann Cochren (@anncochren) reported from Hamilton, Ontario

    @LindaBennetts @cogeco And I cannot get TiVo to work on my new iPad 6...very frustrating...no answers from Cogeco after three hour long help calls...

  • ricardomwagner
    Ricardo Wagner (@ricardomwagner) reported from Oakville, Ontario

    @cogecohelps @rivermeredith Acquired Cogeco last Sunday. This is the third outage in 5 days. I need to guess and search for information, you don’t take calls... this is an absurd.

  • evanssterlingg
    Sterling♕ (@evanssterlingg) reported from Oakville, Ontario

    @cogeco fix your shit in Oakville smh

  • gismondi31
    Jessica Gismondi (@gismondi31) reported from Hamilton, Ontario

    Excuse me @cogeco . I’m trying to watch WRESTLEMANIA 6 on the WWE Network and it’s working fine except a pop up comes up every 30 seconds saying the channel is unavailable. Fix this please

  • pgmnorris
    Peter Norris (@pgmnorris) reported from Oakville, Ontario

    @cogeco How do I DM you sounds like I should know but have never done it you say Sandra who are you where is your address

  • Nelsontotals
    Nelsontotals (@Nelsontotals) reported from Milton, Ontario

    @cogeco Wtf is going on biggest ppv of year trying to purchase and its unavailable. I WANT A CREDIT ON MY ACCOUNT NOT HAPPY

  • kenbmac
    Kenbmac (@kenbmac) reported from Hamilton, Ontario

    @cogeco 2 out of 3 looked after, I have to trim some channels to save some money. Was on too long today, will try customer service another day. Thank you

  • jamesnorthgs
    jamesnorthgs (@jamesnorthgs) reported from Hamilton, Ontario

    @cogeco is there an issue with service again in Downtown Hamilton??? All my services have just dropped and I kind of need wifi in order to use my register, 25 minutes and counting

  • gordsmith92
    Gord Smith (@gordsmith92) reported from Hamilton, Ontario

    @cogeco outage in Waterdown On messing up game 5. Really would like to watch it on my TV instead of on my phone. Fix it!!

  • jasonlamb
    Jason Lamb (@jasonlamb) reported from Hamilton, Ontario

    Ahhhh, Cogeco is down in #HamOnt. Makes working from home real....something.

  • mad4erit
    Chris C. (@mad4erit) reported from Oakville, Ontario

    @cogecohelps @cogeco Is it construction damage? What’s wrong? Is the eta still 7:30pm?

  • MorphPlays
    professormorphplays (@MorphPlays) reported from Oakville, Ontario

    @cogecohelps @cogeco Don’t thank me fix our internet! You tell me to do but you have no dm icon!

  • rob_bieber
    Rob Bieber Ⓥ🌈 (@rob_bieber) reported from Hamilton, Ontario

    @steve8282 @cogeco @startca @cogecohelps @CRTCeng There is absolutely no reason they can't take my ticket #s & make an effort to contact the reseller to resolve. They can take ownership of the situation but refuse to do so. It feels punitive for having chosen a reseller, who incidentally provides fantastic customer care.

  • lucylin39
    Linda Sendecki (@lucylin39) reported from Burlington, Ontario

    @cogecohelps @cogeco Yes still problems. Tech support says it will take up to 2 weeks to rectify.

  • msjengould
    Jennifer Gould (@msjengould) reported from Hamilton, Ontario

    @cogecohelps What is the phone number for customer service? The phone number provided on your website 18662614447 is “not in service”. Cogeco has been extremely frustrating to deal with this week.

  • oleary_rules
    Jon O'Leary (@oleary_rules) reported from Hamilton, Ontario

    @TweeetLorraine @wendy2shoes @cogeco Did that switch a couple of months back. Start is way better than cogeco. Stable internet, cheaper and better customer service.

  • jamesdcharrison
    James Harrison (@jamesdcharrison) reported from Milton, Ontario

    @cogeco That’s good advice but not everyone has a Smart TV. It’s a backward way to go about it. Much better if Cogeco fixes the problem at its source.

  • GraffitiBMXCop
    Scott Mills 🇨🇦 (@GraffitiBMXCop) reported from Burlington, Ontario

    @Execulink @cogecohelps @cogeco My biggest question is why Execulink relies on Cogeco owned lines? 2nd question is why Cogeco doesn't inform Execulink when there is a service outage? We were troubleshooting a long list of reasons for outage that would have been known if Cogeco let Execulink know about outage!

  • RebeccaShanks5
    RebeccaShanks (@RebeccaShanks5) reported from Oakville, Ontario

    @cogecohelps west Oakville is out yet again. Using our Bell wifi back up which we needed since there is always issues with cogeco wifi, but wondering when cogeco will be back so we can watch cable tv again??

  • Caramializ
    Cara Cameron (@Caramializ) reported from Hamilton, Ontario

    @cogeco experiencing some internet outage in the L8L area this morning. Tried resetting the modem and still no signal.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • tattooPeel
    Erik Boivin (@tattooPeel) reported

    @cogeco What wrong with ur service its always disconnecting i cant even load a msg on X before i loose connection! tried to reach you via the internet but i loose my connection so What do i do exept calling and cancelling i pay for 1000 mb i get not even 150 mb and up load .4 mb!

  • Dom_Posts
    Dom (@Dom_Posts) reported

    @MinorityFinge @blunt_always @andyalbertan Bell and Cogeco don't over charge new customers, they charge less than most US providers. They simply do. The only issue Canada has with telecom, is that there is nothing to stop them from increasing that price on existing customers unless it's a contract price freeze deal

  • adrenalinehooks
    Sport Junkie (@adrenalinehooks) reported

    @cogecohelps I shouldn't have to follow anyone and DM but sitting on hold for 1:14 is ridiculous!! The call is because of the Cogeco creep, every few months the bill goes up! Is there better service, obviously not. Loosing channels but prices keep going up. So damn frustrating!!

  • MamaStyles77
    MamaStyles (@MamaStyles77) reported

    @cogecohelps @cogeco You admit to a new cellular customer your service is problematic atm and won’t change anytime soon in regards to coverage etc but won’t give me a months credit for absolutely bargain basement service after 4 agents and 45 minutes on hold? #cogecomobile

  • BCOzGamer70
    Gamerthlete (BCOz70Gamer) (@BCOzGamer70) reported

    @NoSleevesGaming @cogeco Is this loyalty savings with Cogeco? Tried Cogeco for a week, but it was a horrible experience. Stock market fluctuations in connection minimum 23+ network performance.

  • lesliesaker
    Leslie Saker (@lesliesaker) reported

    @cogeco is so inept. Customer service does not exist. 3 hours on the phone and not one person seems to know who is responsible for what.

  • rraj2k12
    Shan Kumar 🇨🇦🍁🇨🇦 (@rraj2k12) reported

    @cogecohelps Once I opened a ticket and Cogeco recognized the outage, they resolved it. But, your support should not have waited for a customer to convince you of an outage in your own network. Aren't you monitoring your network for outages and impact 24/7 ?

  • theresemacdona6
    Therese (@theresemacdona6) reported

    @cogeco. Holy ****! They call me telling me I owe them money. Been with them for a little over a month. I have to tell them I’ll call them back. I check with my bank. Yes I paid 4 days ago. I call them back. They advise me to call them each time I pay from my bank account! 🙄

  • AlexSte49374492
    Alex Stevens (@AlexSte49374492) reported

    @ReclaimTheNetHQ I'm not hearing much opposition from the major internet service providers like Bell, Rogers, Telus, Videotron, Cogeco, Eastlink in regard to bill c-22. So I guess they are all in?

  • JasonBEDELL1
    Jason Bedell (@JasonBEDELL1) reported

    Nice that @cogeco would lets us watch 5 innings of the tigers. Then it goes off. Worst company ever