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Cogeco outages and service status in Burlington, Ontario

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Full Outage Map
  • Cogeco generated 0 outage signals in the last 24 hours around Burlington, including 0 direct reports.
  • The most common problems reported in this area mention TV and Phone.
  • 75% TV (75%)
  • 25% Phone (25%)

The latest reports from users having issues in Burlington come from postal codes L7M and L7P .

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Burlington, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Burlington, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Burlington, Ontario

The most recent Cogeco outage reports came from the following cities: Oakville, Hamilton, and Burlington.

CityProblem TypeReport Time
Oakville Phone 13 days ago
Hamilton TV 26 days ago
Burlington TV 26 days ago
Burlington TV 27 days ago
Milton TV 2 months ago
Burlington TV 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports Near Burlington, Ontario

Latest outage, problems and issue reports in Burlington and nearby locations:

  • evanssterlingg
    Sterling♕ (@evanssterlingg) reported from Oakville, Ontario

    @cogeco fix your shit in Oakville smh

  • DefenderRadio
    Michael Howie (@DefenderRadio) reported from Hamilton, Ontario

    @cogecohelps would love to call someone but the Cogeco website isn't loading on my mobile phone, the internet is down and the Googled number is busy.

  • edumejiac
    Eduardo Mejia (@edumejiac) reported from Burlington, Ontario

    @Bell_Support I’m new costumer I’ve been waiting a week for cable & wifi installation. contacted costumer service and what I got as a answer was “if you are not happy you can cancel you order” i will and go back with cogeco at least they’re nice ppl thanks !

  • CountryGardener
    Yvonne C | No #NewNormal (@CountryGardener) reported from Hamilton, Ontario

    @cogeco is there an outage in the Hamilton area? We don't have service right now.

  • jamesdcharrison
    James Harrison (@jamesdcharrison) reported from Milton, Ontario

    @cogeco That’s good advice but not everyone has a Smart TV. It’s a backward way to go about it. Much better if Cogeco fixes the problem at its source.

  • mmuc
    Marshall Memorial UC (@mmuc) reported from Dancaster Courts, Ontario

    Our Worship Service will be broadcast on Cable 14 today (Friday, April 24th) at 11:00 am. Let family members or friends know - that don't access the internet. @cable14 is available to Cogeco and Rogers subscribers within #HamOnt and area. #Ancaster

  • jamesnorthgs
    jamesnorthgs (@jamesnorthgs) reported from Hamilton, Ontario

    @cogeco is there an issue with service again in Downtown Hamilton??? All my services have just dropped and I kind of need wifi in order to use my register, 25 minutes and counting

  • Samtwo2
    Stacy (@Samtwo2) reported from Hamilton, Ontario

    @cogeco, the Food Network channel is unwatchable due to freezing and pixelation and has been for several weeks now. Can you please place a credit on my account because of this? I'm paying for something I can't watch, frustrating!

  • RebeccaShanks5
    RebeccaShanks (@RebeccaShanks5) reported from Oakville, Ontario

    @cogecohelps west Oakville is out yet again. Using our Bell wifi back up which we needed since there is always issues with cogeco wifi, but wondering when cogeco will be back so we can watch cable tv again??

  • GraffitiBMXCop
    Scott Mills 🇨🇦 (@GraffitiBMXCop) reported from Burlington, Ontario

    @Execulink @cogecohelps @cogeco My biggest question is why Execulink relies on Cogeco owned lines? 2nd question is why Cogeco doesn't inform Execulink when there is a service outage? We were troubleshooting a long list of reasons for outage that would have been known if Cogeco let Execulink know about outage!

  • fotosbycraig
    Craig Brown (@fotosbycraig) reported from Burlington, Ontario

    @cogeco The internet is down again. This is getting frustrating guys.

  • 1965CJW
    Hockey and me.🏒🥅🇨🇦 (@1965CJW) reported from Hamilton, Ontario

    Does anyone know what's going on the #TSN the last couple nights? 1 and 2 are on but TSN3, 4 and 5 are all off air or frozen. Wtf? Is it them or #Cogeco where I live in Hamilton?

  • Caramializ
    Cara Cameron (@Caramializ) reported from Hamilton, Ontario

    @cogeco experiencing some internet outage in the L8L area this morning. Tried resetting the modem and still no signal.

  • jdeq
    Jerry DeQuetteville (@jdeq) reported from Burlington, Ontario

    . . . and it looks like cogeco is down for the second time in a week. Feel for everyone trying to work from home and students trying to learn today.

  • RodriguesDion
    Dion Rodrigues (@RodriguesDion) reported from Hamilton, Ontario

    Couldn’t agree more - @cogeco recently scammed my 92 year old grandmother by telling us her phone service ended a month later then it actually did, then removed the promo rate from her bill. They’ve stolen from her in the past too, absolute scum of the earth.

  • msjengould
    Jennifer Gould (@msjengould) reported from Hamilton, Ontario

    @cogecohelps What is the phone number for customer service? The phone number provided on your website 18662614447 is “not in service”. Cogeco has been extremely frustrating to deal with this week.

  • kenbmac
    Kenbmac isolation Sucks (@kenbmac) reported from Hamilton, Ontario

    @cogeco I have 1 box is shut down, rebooting has not helped. Just says “this channel available shortly”, also another box doing same thing but I shut off for 2 mins it comes back

  • ann_duffy
    ANN DUFFY. 🇮🇪🇨🇦 (@ann_duffy) reported from Oakville, Ontario

    @cogecohelps @71DavidJC @cogeco You need to improve service . Kids can’t learn with no internet.

  • lucylin39
    Linda Sendecki (@lucylin39) reported from Burlington, Ontario

    Who else is having trouble with @cogeco in Burlington

  • pgmnorris
    Peter Norris (@pgmnorris) reported from Oakville, Ontario

    @cogeco How do I DM you sounds like I should know but have never done it you say Sandra who are you where is your address

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • kitty_kattkait
    kait/POODY (@kitty_kattkait) reported

    @keithurbfan @cogecohelps NO ******* **** HAHAHAHAH did I say a cogeco employee did it on purpose or that they’re too ******* slow? No you **** all I said was the internet was down and where I was located you ****

  • rolomite
    Rolomite (@rolomite) reported

    Hi @Cogeco, could you please confirm whether evening phone support for existing-account and billing issues has been discontinued? It appears customers can still call in the evening to purchase new services, but not to deal with an existing account. Is that correct?

  • MamaStyles77
    MamaStyles (@MamaStyles77) reported

    It’s going to take two days to create a ticket to fix my phone. 4 months now and @cogeco new mobile service is a mess. I don’t suggest switching to them.They’ve made a ticket to help me but they can’t figure out why my phone can’t make phone calls. 😡

  • Maple_Leaf_Fan
    Maple Leaf Fan (@Maple_Leaf_Fan) reported

    @KellySuzanne9 @corpcapture @cogeco They say no such thing. Stop making **** up. Grow up

  • Fyble
    Fyble (@Fyble) reported

    @cogeco Is there an update on this? Bell is a good alternative if you can’t provide good customer service

  • yarop
    JerryP (@yarop) reported

    @peetmoss1 @xassassinsswef @cogeco Internet service down in Bracebridge.

  • wallygator23
    Gator 🇨🇦 (@wallygator23) reported

    @Lexi58746074319 @cogecohelps @cogeco Yeah **** happens, I get that, you can’t even get on their site to get any info and they don’t go out of their way to give you any information. It seems to be happening a lot!

  • shoegirl68
    Lola 🇨🇦🏟️⚾🍸 (@shoegirl68) reported

    @Reil76 @Bell Left bell because of these issues..fibe doesn't seem better.. Cogeco internet.. knock on wood..has been great

  • Lexi58746074319
    Lexi (@Lexi58746074319) reported

    @passepruneau @cogeco One of the worst handling of a crisis from a PR/customer service standpoint I’ve seen in a long time.

  • Lexi58746074319
    Lexi (@Lexi58746074319) reported

    @wallygator23 @cogecohelps @cogeco I understand problems happen that are out of their control, but it’s the lack of communication (down website, no costumer service) that gets to me because theyve had time to correct it since the last big outage!