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Cogeco outages and service status in Burlington, Ontario

Service-wide status: Cogeco

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Full Outage Map
  • Cogeco generated 0 outage signals in the last 24 hours around Burlington, including 0 direct reports.

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Burlington, Ontario

Cogeco signals over the past 24 hours, with local activity from Burlington, Ontario and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

  • Service-wide signals
  • Service-wide baseline

At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Burlington, Ontario

The most recent Cogeco outage reports came from the following cities: Oakville, Hamilton, and Burlington.

CityProblem TypeReport Time
Oakville Phone 1 month ago
Hamilton TV 2 months ago
Burlington TV 2 months ago
Burlington TV 2 months ago
Milton TV 3 months ago
Burlington TV 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports Near Burlington, Ontario

Latest outage, problems and issue reports in Burlington and nearby locations:

  • rblourenco
    Ricardo Barros Lourenço (@rblourenco) reported from Hamilton, Ontario

    Hey @startca can you get a hold on your buddy @cogeco, and reestablish my internet connectivity? I never imagined that upgrading my speed would immediately cause disruption.

  • jvberg
    Justin Vandenberg (@jvberg) reported from Burlington, Ontario

    @cogeco any issues reported in Burlington? Cable and Internet are out 😞 #NFLSunday

  • mikequack
    Mike Quackenbush (@mikequack) reported from Oakville, Ontario

    @MillyMods @cogeco I’ve got the same issue too. On hold with IT.

  • ItsShaZam
    Shane Zeagman (@ItsShaZam) reported from Hamilton, Ontario

    @cogeco Yeah pretty much went back up after I sent the message. There was an outage map I saw that showed it all down or flickering so that was where I got that info from but it's good now.

  • msouza3d
    Marcelo Souza 🇧🇷🇨🇦🔬🧪 (@msouza3d) reported from Oakville, Ontario

    Years using internet services in two different countries and the guys from @cogeco and support team has the best customer service until now so far !

  • colly_mitch
    Colin James Mitchell (@colly_mitch) reported from Burlington, Ontario

    @cogeco Hi Karen, following up with this- quite literally every day for the past week at around 9:15-930 I have lost internet service for approximately one hour until the situation seemingly resolves itself. This is quite unusual. Is there network maintenance going on or something?

  • fotosbycraig
    Craig Brown (@fotosbycraig) reported from Burlington, Ontario

    @cogeco The internet is down again. This is getting frustrating guys.

  • elbruno
    El Bruno @🇨🇦 #diversity and #AI at @msignite (@elbruno) reported from Burlington, Ontario

    @MKrekic @rd98ac @andreagruscyk @Brent_Wolfram @cogeco Thanks Andrea. Sadly, this is the type of response I think we expect from @cogeco support, not from a fellow customer. Again, thanks Andrea for the update 💯

  • SimRodney
    Rodney Sim (@SimRodney) reported from Oakville, Ontario

    @gderoo Cogeco internet signal awful in Oakville. Modem disconnects frequently.

  • kreggeti
    Kyria Marquez (@kreggeti) reported from Oakville, Ontario

    @SLBM2006 @KevinCeli1 @cogeco Make sure your internet is fast, i have the 360 with 7 people at home, 3 doing online school and 4 working from home, never a problem

  • mad4erit
    Chris C. (@mad4erit) reported from Oakville, Ontario

    @cogecohelps @cogeco The phone message stated the outage is affecting multiple neighborhoods in oakville, I assumed that was major. How small is the outage?

  • kenbmac
    Kenbmac isolation Sucks (@kenbmac) reported from Hamilton, Ontario

    @cogeco I have 1 box is shut down, rebooting has not helped. Just says “this channel available shortly”, also another box doing same thing but I shut off for 2 mins it comes back

  • rob_bieber
    Rob Bieber Ⓥ🌈 (@rob_bieber) reported from Hamilton, Ontario

    @steve8282 @cogeco @startca @cogecohelps @CRTCeng There is absolutely no reason they can't take my ticket #s & make an effort to contact the reseller to resolve. They can take ownership of the situation but refuse to do so. It feels punitive for having chosen a reseller, who incidentally provides fantastic customer care.

  • patricecastagne
    Patrice Castagner (@patricecastagne) reported from Burlington, Ontario

    @hudsonsbay you are not the company you use to be!!!! You just lost my $500+order and will be closing my account. You are as difficult to deal with as @cogeco - you share the same customer service traits!!!! Moving on!!!!

  • edumejiac
    Eduardo Mejia (@edumejiac) reported from Burlington, Ontario

    @Bell_Support I’m new costumer I’ve been waiting a week for cable & wifi installation. contacted costumer service and what I got as a answer was “if you are not happy you can cancel you order” i will and go back with cogeco at least they’re nice ppl thanks !

  • TeachingMsJones
    Ms Jones (@TeachingMsJones) reported from Oakville, Ontario

    @cogeco Hi Jodi! We’ve reset the modem and spoke with customer support yesterday for 30 minutes and they couldn’t fix it, so a repair person is supposed to be coming by today!

  • jdeq
    Jerry DeQuetteville (@jdeq) reported from Burlington, Ontario

    Hmmm - cogeco internet is down across much of Ontario. What does your bloody online learning PPM say about Lecce? In other news, recess will be 5 hours today.

  • JeffBurton81
    Jeff Burton (@JeffBurton81) reported from Oakville, Ontario

    @cogecohelps @TekSavvyCSR so do I still pay for my 'service' today. At least once a month we lose service because of Cogeco...if I wanted to put up with this I would have signed up directly with Cogeco

  • rjp3131
    R J P (@rjp3131) reported from Hamilton, Ontario

    @cogeco @cogecohelps took the time to call Cogeco to say a fallen tree was going to tear their line down...they told ME to call the city...I think I will just let the tree rip the line down..my day off..

  • oleary_rules
    Jon O'Leary (@oleary_rules) reported from Hamilton, Ontario

    @TweeetLorraine @wendy2shoes @cogeco Did that switch a couple of months back. Start is way better than cogeco. Stable internet, cheaper and better customer service.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • RobertAucoin13
    Dr. Robert Aucoin (@RobertAucoin13) reported

    @cogeco Epico is the worst technology I've seen since the 1990s but I am sure @cogeco is saving money for their shareholders and that's all that matters

  • Shereto2
    Robin DaHood (@Shereto2) reported

    How rude of cogeco and the blue jays for not showing tonight’s game on the television @BlueJays and @cogeco

  • MIHomeYGK
    🇨🇦 Make It Home YGK (@MIHomeYGK) reported

    Massive Cogeco outage affecting internet connections and retail POS services, also causing collateral slowdown of other data services as large numbers of customers attempt to temporarily switch to personal cellphone hotspots.

  • Lesley_Bergen
    Lesley (@Lesley_Bergen) reported

    I live in a townhome complex. Wifi has been down since noon when road crew cut cable. I called immediately and was told they would fix it THIS afternoon. This evening, I spent 1-1/2 hours on hold with @cogeco only to be told it will be another 24-48 hours!!

  • Fyble
    Fyble (@Fyble) reported

    @cogeco You really affected work from home people. Also - your customer service call centre is awful. Can’t get a hold of anyone.

  • RaphaelVignes
    Raphaël Vignes (@RaphaelVignes) reported

    $CCA.NE Cogeco Communications: Paid 6.6% to own a stock priced for a (not so certain) slow death. Cogeco is a Regional North American cable: internet, TV, phone, thin MVNO. ~1.6m subs. Canada holds. Breezeline (13 secondary US states) is the problem child. Kind of a Mini-Comcast (disclaimer: owner). The familt keeps 80% of the votes via $CGO. Thesis. C$60, 5.0–5.3x EBITDA, 13x FCF, 6.6% growing dividend. FCF still C$500–550m on C$2.5bn of equity. Monte Carlo (20k): median C$88 / mean C$93, 79% of paths above spot. You get paid while waiting for US to stop getting worse. Risks. Breezeline is half of EBITDA and still losing broadband to fibre/FWA, they just wrote off C$1.2–1.8bn. Maybe sold once the operations will have improved? Net debt C$4.44bn (3.2x). Buybacks paused until ~3.0x. Priced in. Ongoing −2/−3% sales, margins stuck, capex stuck 20% of sales, WACC 8.5–9%. Discounts. dying-cable multiple + ugly US mix + leverage + dual-class shares. Not investment advice.

  • ComingInHotSens
    Coming In Hot (@ComingInHotSens) reported

    @SensFan4Life199 Just our luck there was a Cogeco outage yesterday. Cousins crashed the wifi! #shedwifi

  • TheElephante
    The Wise Elephant (@TheElephante) reported

    Cancelling Cogeco after this. Wtf is wrong with these people

  • bruins31311
    gg (@bruins31311) reported

    @cogeco If it is not my modem crashing out it is epico not working or having to rest my boxes or modem once a day terrible service

  • rraj2k12
    Shan Kumar 🇨🇦🍁🇨🇦 (@rraj2k12) reported

    @cogeco @cogecohelps Do you think people have no jobs, that your accounting dept closes at 5PM ? How is some one who has to work during the day, supposed to get help ? How am I supposed to pay my Mobile bill or setup payment, when your online portal doesn't have this option ?

Recent Cogeco reports in Burlington, Ontario

Latest available direct user reports from this city and nearby areas. These are individual observations, not confirmed incidents or a complete outage history.

  • Oakville: Phone
  • Hamilton: TV
  • Burlington: TV
  • Burlington: TV
  • Milton: TV
  • Burlington: TV

Cogeco detected incident history

These records describe service-wide increases in reported problems. They do not confirm an outage at every address. Recorded end times describe our detection window, not a provider-confirmed repair.

  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    Detection ended: (133 minutes)
  • Detected:
    Detection ended: (15 minutes)
  • Detected:
    Detection ended: (306 minutes)
  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    No end recorded. This alone does not establish the current status.

Cogeco outage reports by location

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