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Cogeco outages and service status in Burlington, Ontario

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Full Outage Map
  • Cogeco generated 0 outage signals in the last 24 hours around Burlington, including 0 direct reports.
  • The most common problems reported in this area mention TV, Wi-fi, and Phone.
  • The most recent signal from this area was received Apr 27, 3:47 PM EDT.
  • 73% TV (73%)
  • 18% Wi-fi (18%)
  • 9% Phone (9%)

The latest reports from users having issues in Burlington come from postal codes L7L and L7P .

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Burlington, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Burlington, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Burlington, Ontario

The most recent Cogeco outage reports came from the following cities: Oakville, Burlington, Hamilton, Hamilton, Milton, and Waterdown.

CityProblem TypeReport Time
Oakville TV 2 days ago
Oakville TV 5 days ago
Burlington Phone 6 days ago
Hamilton TV 14 days ago
Hamilton TV 14 days ago
Burlington TV 16 days ago

Nearby cities with recent reports

Oakville

2 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports Near Burlington, Ontario

Latest outage, problems and issue reports in Burlington and nearby locations:

  • oleary_rules
    Jon O'Leary (@oleary_rules) reported from Hamilton, Ontario

    @TweeetLorraine @wendy2shoes @cogeco Did that switch a couple of months back. Start is way better than cogeco. Stable internet, cheaper and better customer service.

  • fbmaas
    Fran 😷 (@fbmaas) reported from Burlington, Ontario

    @cogecohelps Hi, we went to the cogeco store today to switch over to Epico. Came home to no internet. Is this usual? Not having much help from the CS rep on the phone. Is there another route to take?

  • gismondi31
    Jessica Gismondi (@gismondi31) reported from Hamilton, Ontario

    Excuse me @cogeco . I’m trying to watch WRESTLEMANIA 6 on the WWE Network and it’s working fine except a pop up comes up every 30 seconds saying the channel is unavailable. Fix this please

  • patricecastagne
    Patrice Castagner (@patricecastagne) reported from Burlington, Ontario

    @hudsonsbay you are not the company you use to be!!!! You just lost my $500+order and will be closing my account. You are as difficult to deal with as @cogeco - you share the same customer service traits!!!! Moving on!!!!

  • PeggyChapman16
    Peggy Chapman (@PeggyChapman16) reported from Hamilton, Ontario

    @chrissanislo @DonJonescu @cogecohelps I've been with Cogeco since original Sopranos HBO start. I do like the options and usually service... I have always supported but I just want to know what the issues are. I've had outrages several times this month. Concerns me. I need my internet.

  • pgmnorris
    Peter Norris (@pgmnorris) reported from Oakville, Ontario

    @cogeco I already called in earlier and the lady I spoke to said she would be back to me in 5 mins that was several hours ago now. I had the engineer here yesterday and another one last week. We can just go on and on, it’s something outside my house. Down to you sorry

  • RichardWhitloc2
    Richard Whitlock (@RichardWhitloc2) reported from Hamilton, Ontario

    @cogecohelps It was not cogeco who took it down:(

  • JeffBurton81
    Jeff Burton (@JeffBurton81) reported from Oakville, Ontario

    @cogecohelps @TekSavvyCSR so do I still pay for my 'service' today. At least once a month we lose service because of Cogeco...if I wanted to put up with this I would have signed up directly with Cogeco

  • kshipway
    Karen Shipway (@kshipway) reported from Oakville, Ontario

    @cogeco Why is my internet down?

  • elbruno
    El Bruno @🇨🇦 #diversity and #AI at @msignite (@elbruno) reported from Burlington, Ontario

    @MKrekic @rd98ac @andreagruscyk @Brent_Wolfram @cogeco Thanks Andrea. Sadly, this is the type of response I think we expect from @cogeco support, not from a fellow customer. Again, thanks Andrea for the update 💯

  • msjengould
    Jennifer Gould (@msjengould) reported from Hamilton, Ontario

    @cogecohelps What is the phone number for customer service? The phone number provided on your website 18662614447 is “not in service”. Cogeco has been extremely frustrating to deal with this week.

  • hamadasameh9
    AhmedAbdou7 (@hamadasameh9) reported from Oakville, Ontario

    Hey @cogecohelps @cogeco Oakville area is not working, fam I need internet right now for studying midterms tomorrow!! Please for God’s sake please damn fix internet hurry up!! #Cogeco

  • KatGrrrrrl
    Kat (@KatGrrrrrl) reported from Burlington, Ontario

    @cogeco super slow speeds… paying for 1 gig- Speedtest shows 58.94 mbps.

  • bedambata_b
    bedambata (@bedambata_b) reported from Milton, Ontario

    @cogeco lost signal on tv channels,is there a problem in milton

  • rjp3131
    R J P (@rjp3131) reported from Hamilton, Ontario

    @cogeco @cogecohelps took the time to call Cogeco to say a fallen tree was going to tear their line down...they told ME to call the city...I think I will just let the tree rip the line down..my day off..

  • Samtwo2
    Stacy (@Samtwo2) reported from Hamilton, Ontario

    Fyi #HamOnt Cogeco is currently experiencing no service with the TV and internet services on JOHN ST S in HAMILTON. Technicians are working diligently to restore your service(s) and a follow-up message will be sent when the outage has been resolved.

  • ann_duffy
    ANN DUFFY. 🇮🇪🇨🇦 (@ann_duffy) reported from Oakville, Ontario

    @cogecohelps @71DavidJC @cogeco You need to improve service . Kids can’t learn with no internet.

  • lieu_days
    Lu (@lieu_days) reported from Burlington, Ontario

    @mssweetmarie @taykmr @Bell_Support @BellFibe @cogeco Hmmmm. They always tell me there is no problem. Maybe haven’t got the right person, or a helpful person.

  • mad4erit
    Chris C. (@mad4erit) reported from Oakville, Ontario

    @cogecohelps @cogeco Is it construction damage? What’s wrong? Is the eta still 7:30pm?

  • bedambata_b
    bedambata (@bedambata_b) reported from Milton, Ontario

    @cogeco our internet signal is very weak,L9T 6C1,is there a probkem in the area

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • PeterHRatcliffe
    Peter Ratcliffe, forever Canadian 🇨🇦 (@PeterHRatcliffe) reported

    @cogecohelps wasting time trying to get to a customer service agent seems to be a normal part of the Cogeco Experience. We have periods of impossible to watch EPICO TV daily because of lack of bandwidth and signal drops. Will soon be going back to Bell Fibe unless we can ../2

  • 24k_adam
    adam (@24k_adam) reported

    They’re calling it the worst internet provider of all time! It’s called Cogeco and it’s absolutely terrible.

  • LynRandom1965
    LynRandom1965🇨🇦 (@LynRandom1965) reported

    @MulbearA @CTVNews THIS THIS THIS @cogeco does the same thing. They let you think you're locking in the price on a 2 year contract then when they raise your bill they THEN tell you it's the promotion you locked in. No competition & the CRTC allows these deceitful ******* to get away with this ****.

  • oiler3535
    Kris (@oiler3535) reported

    Months later and @cogeco still can't figure out its issues with @CNBC . Regular blue screen of "technical difficulties."

  • CarrascocortesL
    LCC I I Stand With Ukraine | Freedom to decide (@CarrascocortesL) reported

    @cogeco you don't have a phone number anymore for technical support? It has been a week I have rebooted the modem three times. I am paying for one gigabyte per second service, but the damn thing is not working at all. It just keeps on stalling all the time.

  • AnnTipathy1752
    SugarHiccup (@AnnTipathy1752) reported

    @cogeco Set top box is still out. Seriously, a day and a half. Yes, I've reset it multiple times and even reset my modem, hoping it would find a signal.

  • dillon4412
    Scott Dillon (@dillon4412) reported

    @cogeco screws us again!!!!! Thanks for never putting on the Detroit feed!!! It sucks being your customer!!!!!

  • theresemacdona6
    Therese (@theresemacdona6) reported

    @cogecohelps @cogeco I called Cogeco before about some issue. When I got a call back I was driving my car! Hardly useful. Yes they renewed a backyard cable (which should have been checked on installation!). I guess you get what you pay for

  • RobertAucoin13
    Dr. Robert Aucoin (@RobertAucoin13) reported

    @cogeco your service is horrible. Epico is terrible. Completely random technology. Sometimes it works. Sometimes it doesn't. Your customer service is worse. After 6 months of being polite I am done. You suck.

  • JustinSmith1087
    Justin Smith (@JustinSmith1087) reported

    @cogecohelps In other words, what can I do because @cogeco goes down so often, which takes me offline, which costs me a lot of money and reputation??? And I can't even reach you on the phone, or I'd be asking there. It's pretty gross service... Feels disrespectful.