1. Home
  2. Companies
  3. Cogeco
  4. Burlington, Ontario
Cogeco

Cogeco Outage Report in Burlington, Ontario

Why is my Cogeco service not working?

No problems detected

If you are having issues, please submit a report below.

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Full Outage Map

Problems in the last 24 hours in Burlington, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Burlington, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  • 56% Internet (56%)
  • 24% TV (24%)
  • 8% Total Blackout (8%)
  • 7% Wi-fi (7%)
  • 4% E-mail (4%)
  • 3% Phone (3%)

Live Outage Map Near Burlington, Ontario

The most recent Cogeco outage reports came from the following cities: Milton, Waterdown, Burlington, and Stoney Creek.

CityProblem TypeReport Time
Milton Internet 10 days ago
Waterdown Phone 22 days ago
Milton TV 1 month ago
Milton Internet 1 month ago
Milton Internet 1 month ago
Burlington TV 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports Near Burlington, Ontario

Latest outage, problems and issue reports in Burlington and nearby locations:

  • rob_bieber
    Rob Bieber Ⓥ🌈 (@rob_bieber) reported from Hamilton, Ontario

    @steve8282 @cogeco @startca @cogecohelps @CRTCeng There is absolutely no reason they can't take my ticket #s & make an effort to contact the reseller to resolve. They can take ownership of the situation but refuse to do so. It feels punitive for having chosen a reseller, who incidentally provides fantastic customer care.

  • kenbmac
    Kenbmac 🇨🇦🇨🇦🇨🇦 (@kenbmac) reported from Hamilton, Ontario

    Cogeco cable and internet going up again...... time to find new service. #cogeco

  • TeachingMsJones
    Ms Jones (@TeachingMsJones) reported from Oakville, Ontario

    @cogeco Hi Jodi! We’ve reset the modem and spoke with customer support yesterday for 30 minutes and they couldn’t fix it, so a repair person is supposed to be coming by today!

  • lieu_days
    Lu (@lieu_days) reported from Burlington, Ontario

    @taykmr @mssweetmarie @Bell_Support @BellFibe I tried to get @cogeco but they said there was no line to my house and never ended up putting one in or setting me up. So seems that no one has good customer service. I wish there were options.

  • StucastleUtd
    Stu (@StucastleUtd) reported from Hamilton, Ontario

    @cogeco any outages at the moment ( east Hamilton) , my WiFi is down.

  • bryancomplains
    B. (@bryancomplains) reported from Hamilton, Ontario

    @cogeco Hi there, just over the last few days my Wifi network will not connect to my phone, laptop & PS4, it says our password is wrong & it was never changed. Only thing that works on the network is my Firestick. I’ve reset the modem as well, nothing worked! Thanks in advance

  • pgmnorris
    Peter Norris (@pgmnorris) reported from Oakville, Ontario

    @cogeco I already called in earlier and the lady I spoke to said she would be back to me in 5 mins that was several hours ago now. I had the engineer here yesterday and another one last week. We can just go on and on, it’s something outside my house. Down to you sorry

  • pgmnorris
    Peter Norris (@pgmnorris) reported from Oakville, Ontario

    @cogeco How do I DM you sounds like I should know but have never done it you say Sandra who are you where is your address

  • Alphamoongirl
    🌜Leah Salt (@Alphamoongirl) reported from Burlington, Ontario

    @e3abba Ugh! For Cogeco, no service/non-existent service is a daily thing. Hope they’ve restored your service.

  • lieu_days
    Lu (@lieu_days) reported from Burlington, Ontario

    @mssweetmarie @taykmr @Bell_Support @BellFibe @cogeco Hmmmm. They always tell me there is no problem. Maybe haven’t got the right person, or a helpful person.

  • kenbmac
    Kenbmac (@kenbmac) reported from Hamilton, Ontario

    @cogeco 2 out of 3 looked after, I have to trim some channels to save some money. Was on too long today, will try customer service another day. Thank you

  • 1013myFM
    101.3 myFM (@1013myFM) reported from Milton, Ontario

    There is a reported internet issue along Steeles Avenue. Cogeco says it could last up to two hours as the technician works to solve the problem.

  • kenbmac
    Kenbmac isolation Sucks (@kenbmac) reported from Hamilton, Ontario

    @cogeco I have 1 box is shut down, rebooting has not helped. Just says “this channel available shortly”, also another box doing same thing but I shut off for 2 mins it comes back

  • mmuc
    Marshall Memorial UC (@mmuc) reported from Dancaster Courts, Ontario

    Our Worship Service will be broadcast on Cable 14 today (Friday, April 24th) at 11:00 am. Let family members or friends know - that don't access the internet. @cable14 is available to Cogeco and Rogers subscribers within #HamOnt and area. #Ancaster

  • SimRodney
    Rodney Sim (@SimRodney) reported from Oakville, Ontario

    @gderoo Cogeco internet signal awful in Oakville. Modem disconnects frequently.

  • mikequack
    Mike Quackenbush (@mikequack) reported from Oakville, Ontario

    @BaphometBoii @cogeco Just got off the phone and they’re sending a technician to fix the main line. ETA couldn’t be provided but less than 5 hours.

  • mikequack
    Mike Quackenbush (@mikequack) reported from Oakville, Ontario

    @MillyMods @cogeco I’ve got the same issue too. On hold with IT.

  • Coach_Brock
    Coach Brock (@Coach_Brock) reported from Burlington, Ontario

    @cogeco Hi Jodi... called about 10x.... had a technician out he said a crew would be out to fix things two days ago. We havent had TV, Internet or Phone working since last Thurs! I want to see!!! 🚐🚧⚒

  • spacetruckin16
    Uncle Mike (@spacetruckin16) reported from Hamilton, Ontario

    @BradleyMTOR @Media371 @cogeco @cogecohelps No kidding, they cut our service off completely today and said it would cost me the couple hundred owed, plus 150, for reconnection. I asked about that statement on their website. I was told that they know nothing about it. And pay up

  • jamesdcharrison
    James Harrison (@jamesdcharrison) reported from Milton, Ontario

    @cogeco That’s good advice but not everyone has a Smart TV. It’s a backward way to go about it. Much better if Cogeco fixes the problem at its source.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • thereal_jlo
    Jonathan Lo (@thereal_jlo) reported

    @cogecohelps is there something up with the Cogeco servers this morning? Keep getting disconnected from meetings. Have restarted the modem already but connection still seems unstable

  • nlaurencic
    Nesh Laurencic (@nlaurencic) reported

    @cogecohelps It looks like there is an issue with Cogeco internet again in Oakville.

  • lettienets
    #maskup Loretta 😷 🙌 👑 🐾 (@lettienets) reported

    @cogecohelps @BubbaCHCH Still no @cogeco service, tv, phone or internet in the Main W and Bay St S area in #HamOnt Been out over an hour now, since about 830 pm. Hydro is on. #Cogeco

  • GunterNine
    Gunter Nine (@GunterNine) reported

    I think I discovered the issue with Cogeco's Router. They pushed Firmware last month, on something that hasn't had a publicly released FW update in 5 years.

  • scampbell_27
    Sean Campbell (@scampbell_27) reported

    @cogeco internet outage in Cornwall, On. Please address

  • brandon90053725
    brandon smith (@brandon90053725) reported

    @Xplornet Literally your techs don’t get paid enough for this **** oversold towers and now you’re throttling to less than 5 Mbps no this is been going on since October pathetic Cogeco said they were installing lines in April you better have a good timeline for the new tower being active

  • GunterNine
    Gunter Nine (@GunterNine) reported

    Dear @cogeco, Your modem is ******. Signed, A pissed off customer.

  • Messiah_4_Hire_
    Dan Sandwich (@Messiah_4_Hire_) reported

    @cogecohelps @JanetLebeau @cogeco Down again. Good thing we pay overcharged premium prices

  • marissawiegler
    ives (@marissawiegler) reported

    @locne555 @Bell Oof. So sorry to hear Loc. Hope they do something to keep you as a customer. If not, there are smaller companies like Cogeco and Primus, Virgin Mobile that may be better be bets for internet going forward.

  • SoulFan_Tech
    Taddeus Chlodovech (@SoulFan_Tech) reported

    @cogeco @cogecohelps Cogeco Tech Support, "the logs indicate everything is okay" Event Logs, "ti_dhcp6c: 72001004-DHCPv6 Provision - 0 Retries Attempted with Last attempt at Fri Mar 5 07:05:06 2021" #cogecodoesnthelp #bbb #terriblesupport