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Cogeco outages and service status in Burlington, Ontario

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Full Outage Map
  • Cogeco generated 0 outage signals in the last 24 hours around Burlington, including 0 direct reports.
  • The most common problems reported in this area mention TV, Wi-fi, and Phone.
  • The most recent signal from this area was received Apr 27, 3:47 PM EDT.
  • 73% TV (73%)
  • 18% Wi-fi (18%)
  • 9% Phone (9%)

The latest reports from users having issues in Burlington come from postal codes L7L and L7P .

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Burlington, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Burlington, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Burlington, Ontario

The most recent Cogeco outage reports came from the following cities: Oakville, Burlington, Hamilton, Hamilton, Milton, and Waterdown.

CityProblem TypeReport Time
Oakville TV 2 days ago
Oakville TV 6 days ago
Burlington Phone 7 days ago
Hamilton TV 15 days ago
Hamilton TV 15 days ago
Burlington TV 17 days ago

Nearby cities with recent reports

Oakville

2 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports Near Burlington, Ontario

Latest outage, problems and issue reports in Burlington and nearby locations:

  • krystin_lee
    Krystin Lee (@krystin_lee) reported from Oakville, Ontario

    @cogeco Spotty service for weeks, a 24 hour outage on weekend and my internet is out again. Dare I say it’s time to return to Bell?!?? This is insanity!

  • Caramializ
    Cara Cameron (@Caramializ) reported from Hamilton, Ontario

    @cogeco experiencing some internet outage in the L8L area this morning. Tried resetting the modem and still no signal.

  • msjengould
    Jennifer Gould (@msjengould) reported from Hamilton, Ontario

    @cogecohelps What is the phone number for customer service? The phone number provided on your website 18662614447 is “not in service”. Cogeco has been extremely frustrating to deal with this week.

  • mammaO57
    Jo O🇨🇦 (@mammaO57) reported from Oakville, Ontario

    @MorrisDCosta @Bell We have Cogeco. Left Bell after too many problems

  • rjp3131
    R J P (@rjp3131) reported from Hamilton, Ontario

    @cogeco @cogecohelps took the time to call Cogeco to say a fallen tree was going to tear their line down...they told ME to call the city...I think I will just let the tree rip the line down..my day off..

  • bedambata_b
    bedambata (@bedambata_b) reported from Milton, Ontario

    @cogeco our internet signal is very weak,L9T 6C1,is there a probkem in the area

  • GraffitiBMXCop
    Scott Mills 🇨🇦 (@GraffitiBMXCop) reported from Burlington, Ontario

    @cogecohelps Our Execulink Internet service out since approximately 4pm. At 10pm called in to @Execulink and they say they have no reported issues on their end and suspect a @cogeco line issue that hasn't been reported to them by Cogeco. Is there any info you can provide? #BurlON

  • gismondi31
    Jessica Gismondi (@gismondi31) reported from Hamilton, Ontario

    Excuse me @cogeco . I’m trying to watch WRESTLEMANIA 6 on the WWE Network and it’s working fine except a pop up comes up every 30 seconds saying the channel is unavailable. Fix this please

  • ricardomwagner
    Ricardo Wagner (@ricardomwagner) reported from Oakville, Ontario

    @cogecohelps @rivermeredith Acquired Cogeco last Sunday. This is the third outage in 5 days. I need to guess and search for information, you don’t take calls... this is an absurd.

  • pgmnorris
    Peter Norris (@pgmnorris) reported from Oakville, Ontario

    @cogeco I speak to them about 4 times a week and every weekend it just goes on and on...the service is consistently awful. My neighbors all think the same too, we think it’s something in the road.

  • S2andrus
    Sean Andrus (@S2andrus) reported from Hamilton, Ontario

    @cogeco @cogecohelps No internet....again. What’s the scoop? No outage ticket published!

  • Nelsontotals
    Nelsontotals (@Nelsontotals) reported from Milton, Ontario

    @cogeco Wtf is going on biggest ppv of year trying to purchase and its unavailable. I WANT A CREDIT ON MY ACCOUNT NOT HAPPY

  • fbmaas
    Fran 😷 (@fbmaas) reported from Burlington, Ontario

    @cogecohelps Hi, we went to the cogeco store today to switch over to Epico. Came home to no internet. Is this usual? Not having much help from the CS rep on the phone. Is there another route to take?

  • mad4erit
    Chris C. (@mad4erit) reported from Oakville, Ontario

    Please @cogeco @cogecohelps post outage updates here.

  • mikequack
    Mike Quackenbush (@mikequack) reported from Oakville, Ontario

    @BaphometBoii @cogeco Just got off the phone and they’re sending a technician to fix the main line. ETA couldn’t be provided but less than 5 hours.

  • Samtwo2
    Stacy (@Samtwo2) reported from Hamilton, Ontario

    Anyone else's @cogeco cable and internet down in #HamOnt?

  • jamesdcharrison
    James Harrison (@jamesdcharrison) reported from Milton, Ontario

    @cogeco That’s good advice but not everyone has a Smart TV. It’s a backward way to go about it. Much better if Cogeco fixes the problem at its source.

  • mdunjic
    𝕄𝕚𝕝𝕠𝕤 𝔻𝕦𝕟𝕛𝕚𝕔 (@mdunjic) reported from Oakville, Ontario

    @cogeco @cogecohelps what’s happening? Can’t get to your tech support via phone and my internet connection has been up and down the whole day?

  • Abray1978
    Adam (@Abray1978) reported from Oakville, Ontario

    @cogeco Just a heads up after the storm. Tree has taken out lines in my neighbours backyard and tore down our cable line for TV and Internet. PM for address as I know your phone line is very busy (to be expected)

  • JeffBoulton
    Jeff Boulton (@JeffBoulton) reported from Hamilton, Ontario

    While it sucks for all those working from home, I can't believe some of the huffing and puffing by people demanding compensation from @Cogeco. Seriously, folks, it's because of an accident that's out of their hands. Many thanks to the service team working to get us back online.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • Debstermistress
    THE Debster Mistress 🇨🇦 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇮🇪 🖤 (@Debstermistress) reported

    @cogeco is saying there’s been a fibre cut in the #Burlington area and working towards a fix by 3:26 AM April 13!!!!!!!! Not good enough sons.

  • brutal83
    James Gruythuyzen (@brutal83) reported

    @cogeco are you guys actually criminals or do you just hire criminals? I can’t believe how Ive been treated from cancelling a service.

  • Charles55961330
    Charles (@Charles55961330) reported

    @cogeco Epico is the worst technology I have ever encountered. The solution to problems is to restart or replace the unit. It’s time you admitted its failure and replace with something better.

  • Crypto_10_10
    Crypto_10 (@Crypto_10_10) reported

    @cogeco @cityburlington @cogeco — you guys officially have the worst customer support in the market. My bill jumped from $70 to $140 because my “promotion ended.” Even in the worst case, $140 for 1 Gbps is robbery.

  • EmperorSurjit
    Surjit Mohan Das (@EmperorSurjit) reported

    @cogecohelps My COGECO Internet is not working. This is happening very often. Now even after repeated resets it still not working. Unable to contact support which keeps asking for personal ID number which is not provided. On the App the AI assistant is useless

  • dillon4412
    Scott Dillon (@dillon4412) reported

    @cogecohelps That's problem with Cogeco. You don't listen. I should get the Detroit feed every night. It makes no sense. I get the Colorado feed. I live a hour from Detroit. I complain a week or so ago. Cogeco switch to the Detroit feed. So I know Cogeco can put on whatever feed they want.

  • solkumar
    Loud mouth (@solkumar) reported

    @cogeco raised my monthly invoice right out of the blue by $50. Poor service and pathetic customer support. Called to cancel and they only work 9 to 5 from Monday to Friday. These people should be taken to code or causing misery to their customers.

  • Bellsin29
    Sarah | ❤️‍🔥 hr ـﮩﮩ٨ـ♡ﮩ٨ـﮩﮩ (@Bellsin29) reported

    @Maisse51089073 @karinaoliva21 Whilst I agree it was a very poor choice to use that specific photo when one of the the main 7 would’ve been the best call for this kind of award, it makes me sad for R GK mostly because yes they’ve now acknowledged H exists and is their main lead too! But even the cogeco awards was only a photo of Fran/ Hudson, so why not Fran/RGK? For that one and HudCon for this one? Their pr team really are Ffing up so badly!

  • RhapsodyInTrue
    Prince of Wine Country (@RhapsodyInTrue) reported

    @cogeco when you are trying to watch a show, yet, every five seconds the show freezes for 20 seconds then it starts up again, then freezes again after five seconds for another 20 seconds… Can’t wait to cancel

  • ravira
    Ravi (@ravira) reported

    @StampsForever_1 @3DownNation I have Cogeco and it was absolutely a TSN issue.