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Cogeco outages and service status in Burlington, Ontario

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Full Outage Map
  • Cogeco generated 0 outage signals in the last 24 hours around Burlington, including 0 direct reports.
  • The most common problems reported in this area mention TV, Wi-fi, and E-mail.
  • The most recent signal from this area was received May 5, 12:55 PM EDT.
  • 64% TV (64%)
  • 14% Wi-fi (14%)
  • 7% E-mail (7%)
  • 7% Internet (7%)
  • 7% Phone (7%)

The latest reports from users having issues in Burlington come from postal codes L7L , L7M and L7P .

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Burlington, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Burlington, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Burlington, Ontario

The most recent Cogeco outage reports came from the following cities: Milton, Burlington, Oakville, Hamilton, Hamilton, and Waterdown.

CityProblem TypeReport Time
Milton Internet 4 days ago
Burlington E-mail 5 days ago
Burlington TV 7 days ago
Oakville TV 12 days ago
Oakville TV 16 days ago
Burlington Phone 16 days ago

Nearby cities with recent reports

Milton

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports Near Burlington, Ontario

Latest outage, problems and issue reports in Burlington and nearby locations:

  • msjengould
    Jennifer Gould (@msjengould) reported from Hamilton, Ontario

    @cogecohelps What is the phone number for customer service? The phone number provided on your website 18662614447 is “not in service”. Cogeco has been extremely frustrating to deal with this week.

  • JeffBoulton
    Jeff Boulton (@JeffBoulton) reported from Hamilton, Ontario

    While it sucks for all those working from home, I can't believe some of the huffing and puffing by people demanding compensation from @Cogeco. Seriously, folks, it's because of an accident that's out of their hands. Many thanks to the service team working to get us back online.

  • edumejiac
    Eduardo Mejia (@edumejiac) reported from Burlington, Ontario

    @Bell_Support I’m new costumer I’ve been waiting a week for cable & wifi installation. contacted costumer service and what I got as a answer was “if you are not happy you can cancel you order” i will and go back with cogeco at least they’re nice ppl thanks !

  • SimRodney
    Rodney Sim (@SimRodney) reported from Oakville, Ontario

    @gderoo Cogeco internet signal awful in Oakville. Modem disconnects frequently.

  • fbmaas
    Fran 😷 (@fbmaas) reported from Burlington, Ontario

    @cogecohelps Hi, we went to the cogeco store today to switch over to Epico. Came home to no internet. Is this usual? Not having much help from the CS rep on the phone. Is there another route to take?

  • GoCCal54
    Cal Petit (@GoCCal54) reported from Hamilton, Ontario

    I think it would good public relations if @cogeco would unlock all their news feeds for the Ukrainian people living in Ontario. It's very hard to decipher the garbage @CNNnewsroom spews.

  • ThatGirlOntario
    Deb 🇨🇦 (@ThatGirlOntario) reported from Burlington, Ontario

    @cogeco @cogecohelps TV & net down since 11:30 am. in Aldershot. ETA when service is back? #cogeco

  • jasonlamb
    Jason Lamb (@jasonlamb) reported from Hamilton, Ontario

    Ahhhh, Cogeco is down in #HamOnt. Makes working from home real....something.

  • mammaO57
    Jo O🇨🇦 (@mammaO57) reported from Oakville, Ontario

    @MorrisDCosta @Bell We have Cogeco. Left Bell after too many problems

  • AJugloff
    AlexJugloff. (@AJugloff) reported from Hamilton, Ontario

    @cogeco is there an internet problem in upper Stoney creek ??

  • colly_mitch
    Colin James Mitchell (@colly_mitch) reported from Burlington, Ontario

    @cogeco Hi Karen, following up with this- quite literally every day for the past week at around 9:15-930 I have lost internet service for approximately one hour until the situation seemingly resolves itself. This is quite unusual. Is there network maintenance going on or something?

  • mad4erit
    Chris C. (@mad4erit) reported from Oakville, Ontario

    @cogecohelps @cogeco Is it construction damage? What’s wrong? Is the eta still 7:30pm?

  • jamesheffron
    James Heffron (@jamesheffron) reported from Milton, Ontario

    @cogeco it amazes me that you can get through to sales within seconds but end up on hold to cancel one of three services. Your website for self serve Epico premium internet has been down for days. It seems easier to switch to @Bell?

  • mikequack
    Mike Quackenbush (@mikequack) reported from Oakville, Ontario

    @MillyMods @cogeco I’ve got the same issue too. On hold with IT.

  • Samtwo2
    Stacy (@Samtwo2) reported from Hamilton, Ontario

    @cogeco is there a cable/internet outage in downtown #hamont? Nothing is working here.

  • tansyko
    Tansy Ko (@tansyko) reported from Hamilton, Ontario

    @cogeco my tivo doesn't seem to want to connect to the internet!! Even tried all the troubleshooting tips. Ugh. #help #frustratedagain

  • kshipway
    Karen Shipway (@kshipway) reported from Oakville, Ontario

    @cogeco Why is my internet down?

  • MarkMcGuireD
    Mark D. McGuire (@MarkMcGuireD) reported from Burlington, Ontario

    @cogeco Thank you 🙏 I use Cogeco internet and enjoy your service. Otherwise I don’t get why Cogeco contractors hang the cable lines everywhere like spider webs. Dynes road is an example of this type of Cogeco handy work.

  • 1013myFM
    101.3 myFM (@1013myFM) reported from Milton, Ontario

    There is a reported internet issue along Steeles Avenue. Cogeco says it could last up to two hours as the technician works to solve the problem.

  • DefenderRadio
    Michael Howie (@DefenderRadio) reported from Hamilton, Ontario

    @cogecohelps would love to call someone but the Cogeco website isn't loading on my mobile phone, the internet is down and the Googled number is busy.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • gr8playz
    Terry (@gr8playz) reported

    @cogeco As of 10:15 pm our services have finally been fixed. 13 total hours out of service! When should I see a refund for services lost?

  • rraj2k12
    Shan Kumar 🇨🇦🍁🇨🇦 (@rraj2k12) reported

    @cogeco @cogecohelps Is Epico down ? None of the channels are connecting. Internet and home phone is functioning. Have reset the modem a few times already ?

  • PattersonKatiee
    Katie Patterson (@PattersonKatiee) reported

    @Devin_Heroux No I don't but I pay for spoertnet with my cogeco package maybe that's why I was able to sign in?

  • tattooPeel
    Erik Boivin (@tattooPeel) reported

    @cogeco What wrong with ur service its always disconnecting i cant even load a msg on X before i loose connection! tried to reach you via the internet but i loose my connection so What do i do exept calling and cancelling i pay for 1000 mb i get not even 150 mb and up load .4 mb!

  • PattersonKatiee
    Katie Patterson (@PattersonKatiee) reported

    @__m3lisssa When you click on it, it will ask you to sign in, than I used my cogeco login in and it worked

  • lesliesaker
    Leslie Saker (@lesliesaker) reported

    @cogeco is so inept. Customer service does not exist. 3 hours on the phone and not one person seems to know who is responsible for what.

  • christiancont
    HumbertOst (@christiancont) reported

    @cogecohelps If you work from home, DO NOT GO WITH COGECO. The service quality and technical support are AWFUL. After days of multiple calls and even a technician visit, no one has been able to fix the issue to provide at least a decent, stable internet connection. STAY AWAY FROM COGECO!

  • dillon4412
    Scott Dillon (@dillon4412) reported

    @cogeco sucks!!!! The local Detroit channel puts the Red Wing's game on. But of course Cogeco flips over on with another show. Every time this happens. Worst cable company ever!!!!

  • 24k_adam
    adam (@24k_adam) reported

    They’re calling it the worst internet provider of all time! It’s called Cogeco and it’s absolutely terrible.

  • bjakovina
    🇨🇦 Brian Jakovina (@bjakovina) reported

    @cogeco You sent me a final bill as our service is done, my father in law passed away, for $0.49.....50 cents. You really are going make me incur a etransfer charge with my bank for $0.49 cents? Seriously? No, are you really serious?