Cogeco Outage in Burlington, Ontario

@cogecohelps west Oakville is out yet again. Using our Bell wifi back up which we needed since there is always issues with cogeco wifi, but wondering when cogeco will be back so we can watch cable tv again??

There seems to be an outage @cogeco in North oakville area at Eighth line and Dundas. Any ideas how long this will last?

@cogeco is there an outage in the Hamilton area? We don't have service right now.

@MorrisDCosta @Bell We have Cogeco. Left Bell after too many problems

@cogecohelps Cogeco Internet service seems to have been restored as of 6:33pm on Tue Aug 10 However I am not getting the Gigabit bandwidth performance I am paying for. Are there additional issues that are being addressed?

@cogecohelps @cogeco Don’t thank me fix our internet! You tell me to do but you have no dm icon!

@cogeco what the hell are you guys doing, our internet’s down and when I call customer service it says “welcome to URL Adam’s 31 “ and then dead air for 20 minutes? Why is your internet constantly going out when we have the fastest modem you have

@cogeco it amazes me that you can get through to sales within seconds but end up on hold to cancel one of three services. Your website for self serve Epico premium internet has been down for days. It seems easier to switch to @Bell?

@Execulink @cogecohelps @cogeco My biggest question is why Execulink relies on Cogeco owned lines? 2nd question is why Cogeco doesn't inform Execulink when there is a service outage? We were troubleshooting a long list of reasons for outage that would have been known if Cogeco let Execulink know about outage!

@cogecohelps Our Execulink Internet service out since approximately 4pm. At 10pm called in to @Execulink and they say they have no reported issues on their end and suspect a @cogeco line issue that hasn't been reported to them by Cogeco. Is there any info you can provide? #BurlON

Hey Matt Wickham @Cogeco. Our modem is glitching constantly. You are sending a new 1 which you say will be here within 5 business days! I wanted to pick 1 up curbside in Burlington, but becuz there is an order in the system I cannot. Are you kidding? WFH is bad enuf without this

@cogeco outage in Waterdown On messing up game 5. Really would like to watch it on my TV instead of on my phone. Fix it!!

@chrissanislo @DonJonescu @cogecohelps I've been with Cogeco since original Sopranos HBO start. I do like the options and usually service... I have always supported but I just want to know what the issues are. I've had outrages several times this month. Concerns me. I need my internet.

@cogecohelps @cogeco Is it construction damage? What’s wrong? Is the eta still 7:30pm?

@cogecohelps @cogeco The phone message stated the outage is affecting multiple neighborhoods in oakville, I assumed that was major. How small is the outage?

Please @cogeco @cogecohelps post outage updates here.

@cogeco How do you cancel a series recording on epico.

@cogeco The service is improving! Thanks for the updates, is performance of the interface a focus? It’s slow.

@cogecohelps @TekSavvyCSR so do I still pay for my 'service' today. At least once a month we lose service because of Cogeco...if I wanted to put up with this I would have signed up directly with Cogeco

@cogeco @cogecohelps It is utterly frustrating to have internet issues in Milton - Beaty Neighbourhood, EVERY SINGLE DAY!!! So difficult to be able to work like this. We tried all, restarts, etc. No Solutions

@cogecohelps west Oakville is out yet again. Using our Bell wifi back up which we needed since there is always issues with cogeco wifi, but wondering when cogeco will be back so we can watch cable tv again??

@cogeco are you having any issues today in Pembroke? Our Internet has gone down twice in the past 30 minutes

@Methodz @Bell Bell internet is actual dog ****. @cogeco is way better.

Anyone having issues with cogeco internet today? This has been happening a lot lately.... #cogeco

I never knew prehistoric internet still existed. I had problems with Cogeco at one point but was fixed easily. Then I started using @PrimusHelps . Dont let their Twitter fool you. They dont help a damn thing. They do make me feel nostalgic tho. Them AOL free trial dial up days

Well canceled my sportsnet west and Pacific. All good ordered it last year. Never got to see one game from out west.. well Canadian teams any way. GARY BETTMAN HAD THEM BLACKED OUT IN CANADA 😡🖕I SHOULD GET A REFUND FFS🤔👍😎 @Cogeco @nhl Nice to watch some hockey though🇨🇦🔨

@KaleyS23 @cogeco @TekSavvyCSR Well isn't that just stupid!!! Good thing it's fixed :)

@KaleyS23 @cogeco Hello Kaley, Sorry to hear of this issue. Please dm us with your account information and I'd like to help you resolve any modem issue you might have. We certainly don't want you to purchase a modem for this issue. Thank you, TSI-LM

@cogeco I would like cogeco to fix the wiring that they have done to give connection to my neighbor. It has been there since May and he's been calling to fix the connection. I have to remove the tree that the wire is entwined with please take care of it cogeco .it is Sept now

@cogecohelps cogeco down since 4:30 Beaver street. What happened