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Cogeco outages and service status in Burlington, Ontario

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Full Outage Map
  • Cogeco generated 1 outage signal in the last 24 hours around Burlington, including 1 direct report.
  • The most common problems reported in this area mention TV, Phone, and E-mail.
  • The most recent signal from this area was received May 14, 4:36 PM EDT.
  • 50% TV (50%)
  • 25% Phone (25%)
  • 13% E-mail (13%)
  • 13% Internet (13%)

The latest reports from users having issues in Burlington come from postal codes L7M , L7L and L7P .

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Burlington, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Burlington, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Burlington, Ontario

The most recent Cogeco outage reports came from the following cities: Milton, Burlington, Oakville, Hamilton, and Hamilton.

CityProblem TypeReport Time
Milton Phone 9 hours ago
Milton TV 4 days ago
Milton Internet 10 days ago
Burlington E-mail 10 days ago
Burlington TV 12 days ago
Oakville TV 17 days ago

Nearby cities with recent reports

Milton

2 recent signals

9 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Cogeco Issues Reports Near Burlington, Ontario

Latest outage, problems and issue reports in Burlington and nearby locations:

  • oleary_rules
    Jon O'Leary (@oleary_rules) reported from Hamilton, Ontario

    @TweeetLorraine @wendy2shoes @cogeco Did that switch a couple of months back. Start is way better than cogeco. Stable internet, cheaper and better customer service.

  • lucylin39
    Linda Sendecki (@lucylin39) reported from Burlington, Ontario

    Who else is having trouble with @cogeco in Burlington

  • mmuc
    Marshall Memorial UC (@mmuc) reported from Dancaster Courts, Ontario

    Our Worship Service will be broadcast on Cable 14 today (Friday, April 24th) at 11:00 am. Let family members or friends know - that don't access the internet. @cable14 is available to Cogeco and Rogers subscribers within #HamOnt and area. #Ancaster

  • kenbmac
    Kenbmac 🇨🇦🇨🇦🇨🇦 (@kenbmac) reported from Hamilton, Ontario

    Cogeco cable and internet going up again...... time to find new service. #cogeco

  • Abray1978
    Adam (@Abray1978) reported from Oakville, Ontario

    @cogeco Just a heads up after the storm. Tree has taken out lines in my neighbours backyard and tore down our cable line for TV and Internet. PM for address as I know your phone line is very busy (to be expected)

  • ThatGirlOntario
    Deb 🇨🇦 (@ThatGirlOntario) reported from Burlington, Ontario

    @cogeco @cogecohelps TV & net down since 11:30 am. in Aldershot. ETA when service is back? #cogeco

  • HungryHamOnt
    Hungry in the Hammer Adjacent (@HungryHamOnt) reported from Burlington, Ontario

    @cogeco Any update on when the Burlington outage will be fixed?

  • jamesheffron
    James Heffron (@jamesheffron) reported from Milton, Ontario

    @cogeco it amazes me that you can get through to sales within seconds but end up on hold to cancel one of three services. Your website for self serve Epico premium internet has been down for days. It seems easier to switch to @Bell?

  • StucastleUtd
    Stu (@StucastleUtd) reported from Hamilton, Ontario

    @cogeco any outages at the moment ( east Hamilton) , my WiFi is down.

  • mad4erit
    Chris C. (@mad4erit) reported from Oakville, Ontario

    @cogecohelps @cogeco The phone message stated the outage is affecting multiple neighborhoods in oakville, I assumed that was major. How small is the outage?

  • GraffitiBMXCop
    Scott Mills 🇨🇦 (@GraffitiBMXCop) reported from Burlington, Ontario

    @Execulink @cogecohelps @cogeco My biggest question is why Execulink relies on Cogeco owned lines? 2nd question is why Cogeco doesn't inform Execulink when there is a service outage? We were troubleshooting a long list of reasons for outage that would have been known if Cogeco let Execulink know about outage!

  • CamilaUriona
    Camila (@CamilaUriona) reported from Milton, Ontario

    @cogeco what’s going on today???? I can’t work. Unstable internet. On and off all morning!

  • MorphPlays
    professormorphplays (@MorphPlays) reported from Oakville, Ontario

    @cogeco what the hell are you guys doing, our internet’s down and when I call customer service it says “welcome to URL Adam’s 31 “ and then dead air for 20 minutes? Why is your internet constantly going out when we have the fastest modem you have

  • mad4erit
    Chris C. (@mad4erit) reported from Oakville, Ontario

    @cogeco All of your websites and phones are down

  • BrianDDriscoll
    Brian D Driscoll (@BrianDDriscoll) reported from Oakville, Ontario

    Hey Matt Wickham @Cogeco. Our modem is glitching constantly. You are sending a new 1 which you say will be here within 5 business days! I wanted to pick 1 up curbside in Burlington, but becuz there is an order in the system I cannot. Are you kidding? WFH is bad enuf without this

  • GraffitiBMXCop
    Scott Mills 🇨🇦 (@GraffitiBMXCop) reported from Burlington, Ontario

    @cogecohelps Our Execulink Internet service out since approximately 4pm. At 10pm called in to @Execulink and they say they have no reported issues on their end and suspect a @cogeco line issue that hasn't been reported to them by Cogeco. Is there any info you can provide? #BurlON

  • mikequack
    Mike Quackenbush (@mikequack) reported from Oakville, Ontario

    @MillyMods @cogeco I’ve got the same issue too. On hold with IT.

  • hashirrasul
    Hashir Rasul (@hashirrasul) reported from Oakville, Ontario

    @cogeco Is there any internet outage in Oakville currently?

  • ricardomwagner
    Ricardo Wagner (@ricardomwagner) reported from Oakville, Ontario

    @cogecohelps @rivermeredith Acquired Cogeco last Sunday. This is the third outage in 5 days. I need to guess and search for information, you don’t take calls... this is an absurd.

  • KatGrrrrrl
    Kat (@KatGrrrrrl) reported from Burlington, Ontario

    @cogeco super slow speeds… paying for 1 gig- Speedtest shows 58.94 mbps.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • thedavidjhughes
    David James Hughes (@thedavidjhughes) reported

    Anyone else experiencing Cogeco outage in Hamilton area?

  • quietlybless
    Norm (@quietlybless) reported

    I thought @cogeco was the absolute worst service. I got suckered into it when I moved (not much competition) and got cogeco/epico. Epic fail. My advice people. expensive service. bad service. Patronizing customer service. stay away. @CTVWindsor

  • janetakasparky
    UnknownCaller 🇨🇦 (@janetakasparky) reported

    @peggy_blair i switched to rogers from cogeco, rogers was $50/mo and the rep said, "hang on. let me see if i can get you a better deal before you leave." she came back & said, "we can give you the same service for $49.99". i laughed & laughed & still switched. they're all the same. ugh

  • LynRandom1965
    LynRandom1965🇨🇦 (@LynRandom1965) reported

    @MulbearA @CTVNews THIS THIS THIS @cogeco does the same thing. They let you think you're locking in the price on a 2 year contract then when they raise your bill they THEN tell you it's the promotion you locked in. No competition & the CRTC allows these deceitful ******* to get away with this ****.

  • solkumar
    Loud mouth (@solkumar) reported

    @cogeco raised my monthly invoice right out of the blue by $50. Poor service and pathetic customer support. Called to cancel and they only work 9 to 5 from Monday to Friday. These people should be taken to code or causing misery to their customers.

  • CogecoQC
    Cogeco (@CogecoQC) reported

    @RogerCoutu22272 There has been no mentions of a mass credit for the outage. If you'd like your situation studied, I would give us a call. Francis - Cogeco

  • LynnShughes7
    Lynn (@LynnShughes7) reported

    @cogeco Is epico still down in the aldershot burlington area?

  • robinson_p_g
    Paul Robinson (@robinson_p_g) reported

    @cogecohelps @cogeco I tried calling for hours on the weekend to inquire about my rate on my account. Your IVR is purposefully obfuscating the ability to reach an agent. How am I supposed to get help?

  • bruins31311
    gg (@bruins31311) reported

    @cogeco I live in Burlington no wifi or tv ? Is there a problem again ?

  • Cricrifi
    Cris (@Cricrifi) reported

    Ontario people thinking of switching to Cogeco mobile DO NOT MAKE THE MOVE. My 76yr old mom was swindled. Horrible customer service. Tried to move back to her other provider now COGECO mobile won’t port her number. Over 20 hours lost on phone. @cogecohelps