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Cogeco

Cogeco outages and service status in Burlington, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Cogeco generated 0 outage signals in the last 24 hours around Burlington, including 0 direct reports.
  • The most common problems reported in this area mention TV.
  • 100% TV (100%)

The latest reports from users having issues in Burlington come from postal codes L7T .

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Burlington, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Burlington, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 13: Problems at Cogeco

Cogeco is having issues since 02:00 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Burlington, Ontario

The most recent Cogeco outage reports came from the following cities: Milton, Burlington, Hamilton, Oakville, and Hamilton.

CityProblem TypeReport Time
Milton TV 18 days ago
Burlington TV 29 days ago
Hamilton Internet 1 month ago
Oakville TV 1 month ago
Hamilton Internet 2 months ago
Hamilton Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports Near Burlington, Ontario

Latest outage, problems and issue reports in Burlington and nearby locations:

  • jamesdcharrison
    James Harrison (@jamesdcharrison) reported from Milton, Ontario

    @cogeco That’s good advice but not everyone has a Smart TV. It’s a backward way to go about it. Much better if Cogeco fixes the problem at its source.

  • PeggyChapman16
    Peggy Chapman (@PeggyChapman16) reported from Hamilton, Ontario

    @chrissanislo @DonJonescu @cogecohelps I've been with Cogeco since original Sopranos HBO start. I do like the options and usually service... I have always supported but I just want to know what the issues are. I've had outrages several times this month. Concerns me. I need my internet.

  • lucylin39
    Linda Sendecki (@lucylin39) reported from Burlington, Ontario

    Who else is having trouble with @cogeco in Burlington

  • pgmnorris
    Peter Norris (@pgmnorris) reported from Oakville, Ontario

    @cogeco How do I DM you sounds like I should know but have never done it you say Sandra who are you where is your address

  • TeachingMsJones
    Ms Jones (@TeachingMsJones) reported from Oakville, Ontario

    @cogeco Hi Jodi! We’ve reset the modem and spoke with customer support yesterday for 30 minutes and they couldn’t fix it, so a repair person is supposed to be coming by today!

  • AmTallGirl
    AmTallGirl (@AmTallGirl) reported from Oakville, Ontario

    It’s 9:48pm in Oakville Ontario. Anyone else still having issues with #cogeco Internet and phone services. On hold with them and there is no recorded messages about problems.

  • JeffBoulton
    Jeff Boulton (@JeffBoulton) reported from Hamilton, Ontario

    While it sucks for all those working from home, I can't believe some of the huffing and puffing by people demanding compensation from @Cogeco. Seriously, folks, it's because of an accident that's out of their hands. Many thanks to the service team working to get us back online.

  • oleary_rules
    Jon O'Leary (@oleary_rules) reported from Hamilton, Ontario

    @TweeetLorraine @wendy2shoes @cogeco Did that switch a couple of months back. Start is way better than cogeco. Stable internet, cheaper and better customer service.

  • fbmaas
    Fran 😷 (@fbmaas) reported from Burlington, Ontario

    @cogecohelps Hi, we went to the cogeco store today to switch over to Epico. Came home to no internet. Is this usual? Not having much help from the CS rep on the phone. Is there another route to take?

  • bedambata_b
    bedambata (@bedambata_b) reported from Milton, Ontario

    @cogeco lost signal on tv channels,is there a problem in milton

  • jamesnorthgs
    jamesnorthgs (@jamesnorthgs) reported from Hamilton, Ontario

    @cogeco is there an issue with service again in Downtown Hamilton??? All my services have just dropped and I kind of need wifi in order to use my register, 25 minutes and counting

  • rgordom15
    bob gordon (@rgordom15) reported from Burlington, Ontario

    @cogeco never mind got it to work

  • Coach_Brock
    Coach Brock (@Coach_Brock) reported from Burlington, Ontario

    @cogeco Hi Jodi... called about 10x.... had a technician out he said a crew would be out to fix things two days ago. We havent had TV, Internet or Phone working since last Thurs! I want to see!!! 🚐🚧⚒

  • pgmnorris
    Peter Norris (@pgmnorris) reported from Oakville, Ontario

    @cogeco To be honest with you I have reached out to them for several years now, there are lots of businesses around here and the demand must be greater than the supply the service is poor and it’s up to you to fix it. I’m the customer I would prefer you take it up on my behalf

  • KatGrrrrrl
    Kat (@KatGrrrrrl) reported from Burlington, Ontario

    @cogeco super slow speeds… paying for 1 gig- Speedtest shows 58.94 mbps.

  • Samtwo2
    Stacy (@Samtwo2) reported from Hamilton, Ontario

    Is anyone else's Cogeco cable/internet down? #HamOnt

  • RichardWhitloc2
    Richard Whitlock (@RichardWhitloc2) reported from Hamilton, Ontario

    @cogecohelps It was not cogeco who took it down:(

  • lieu_days
    Lu (@lieu_days) reported from Burlington, Ontario

    @mssweetmarie @taykmr @Bell_Support @BellFibe @cogeco Hmmmm. They always tell me there is no problem. Maybe haven’t got the right person, or a helpful person.

  • bedambata_b
    bedambata (@bedambata_b) reported from Milton, Ontario

    @cogeco our internet signal is very weak,L9T 6C1,is there a probkem in the area

  • pgmnorris
    Peter Norris (@pgmnorris) reported from Oakville, Ontario

    Cogeco do you have a bigger platform than Twitter that I can complain about your service I have the top of the range 1GBPS service it’s the worst intermittent service in Canada every day it’s useless 😩😩😩😩😩😩😩😩😩😩😩😩😩😩@cogeco @cogecohelps #cogeco

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • Kasandroid
    Kasandroid🇨🇦 🇵🇱 (@Kasandroid) reported

    Cogeblow aka #COGECO a bunch of liars trying to say I owe them 400 after they lowered my bill to 119 a month for it crpapy service and said I only owed 56 bucks which I paid off. Thought there was supposed to ccomadate disabled people? Why would I continue with you?

  • Reil76
    🇨🇦Wayne🇨🇦 (@Reil76) reported

    @JGooballs No I ditched cogeco cuz my service was ****.

  • notsobigkahuna
    Alfred E. Newman (@notsobigkahuna) reported

    Cogeco doesn’t help.

  • HeideckerJoel
    JMFH (@HeideckerJoel) reported

    Hey @cogeco you are down across the province. How about an update

  • GaryvanR
    GvR 🍁 Vive le 🇨🇦 🇬🇱 🇩🇰 (@GaryvanR) reported

    @cogeco Your support page says "No Outage Detected" but it has a message on the same page saying you are investigating an issue impacting TV services - so this page should say an "Outage is detected"

  • mrsburnside2011
    MrsB (@mrsburnside2011) reported

    @cogeco it’s really hard to stay a customer when your services are going down every month. Yet again, your website says a fibre line was cut in my neighbourhood and the ETA for repair is over eight hours away.This is ridiculous. It happens too often for it to be an accident.

  • endofsuburbia
    end-of-suburbia Silverthorn (@endofsuburbia) reported

    @itsterki @MikeDoris @cogeco At least I could get my work done, meet my deadline tonight, and impress my client. Unless you have a better solution.

  • rraj2k12
    Shan Kumar 🇨🇦🍁🇨🇦 (@rraj2k12) reported

    @cogecohelps Once I opened a ticket and Cogeco recognized the outage, they resolved it. But, your support should not have waited for a customer to convince you of an outage in your own network. Aren't you monitoring your network for outages and impact 24/7 ?

  • quietlybless
    Norm (@quietlybless) reported

    @handiclapper @cogeco @CRTCeng Imagine someone with very thick accent stating they were born in canada but "myculture doesnt speak like yours". If you're born & raised in here & your accent is so thick , you've never , ever got to know any other culture or...he's a liar. (& everyday 👎 service)

  • yarop
    JerryP (@yarop) reported

    What a crappy service it is. Calling customer service twice, and after listening each time for a while for useless suggestions, I heard: "Thank you for calling Cogeco ", and was disconnected twice. How disrespectful and rude it is. I'm done with Cogeco.