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Cogeco outages and service status in Burlington, Ontario

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Cogeco generated 1 outage signal in the last 24 hours around Burlington, including 1 direct report.
  • The most common problems reported in this area mention TV, Wi-fi, and E-mail.
  • The most recent signal from this area was received May 11, 11:30 AM EDT.
  • 67% TV (67%)
  • 13% Wi-fi (13%)
  • 7% E-mail (7%)
  • 7% Internet (7%)
  • 7% Phone (7%)

The latest reports from users having issues in Burlington come from postal codes L7L , L7M and L7P .

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Burlington, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Burlington, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 11: Problems at Cogeco

Cogeco is having issues since 09:40 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Burlington, Ontario

The most recent Cogeco outage reports came from the following cities: Milton, Burlington, Oakville, Hamilton, Hamilton, and Waterdown.

CityProblem TypeReport Time
Milton TV 43 minutes ago
Milton Internet 6 days ago
Burlington E-mail 7 days ago
Burlington TV 9 days ago
Oakville TV 14 days ago
Oakville TV 18 days ago

Nearby cities with recent reports

Milton

2 recent signals

43 minutes ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports Near Burlington, Ontario

Latest outage, problems and issue reports in Burlington and nearby locations:

  • Samtwo2
    Stacy (@Samtwo2) reported from Hamilton, Ontario

    @cogeco, the Food Network channel is unwatchable due to freezing and pixelation and has been for several weeks now. Can you please place a credit on my account because of this? I'm paying for something I can't watch, frustrating!

  • mikequack
    Mike Quackenbush (@mikequack) reported from Oakville, Ontario

    @BaphometBoii @cogeco Just got off the phone and they’re sending a technician to fix the main line. ETA couldn’t be provided but less than 5 hours.

  • chefbren17
    B M T (@chefbren17) reported from Hamilton, Ontario

    @KingAndJames @cable14 @cogeco csn anyone say CONFLICT OF INTEREST!! TIME TO FIX AT LEAST PART OF THIS BULLSHIT, VOTE OUT THE MORONS AT CITY HALL, October 24th 2022, VOTE OUT THE MAYOR & COUNCIL, useless pieces of garb..., waste of space.

  • jdeq
    Jerry DeQuetteville (@jdeq) reported from Burlington, Ontario

    . . . and it looks like cogeco is down for the second time in a week. Feel for everyone trying to work from home and students trying to learn today.

  • gordsmith92
    Gord Smith (@gordsmith92) reported from Hamilton, Ontario

    @cogeco outage in Waterdown On messing up game 5. Really would like to watch it on my TV instead of on my phone. Fix it!!

  • spacetruckin16
    Uncle Mike (@spacetruckin16) reported from Hamilton, Ontario

    @BradleyMTOR @Media371 @cogeco @cogecohelps No kidding, they cut our service off completely today and said it would cost me the couple hundred owed, plus 150, for reconnection. I asked about that statement on their website. I was told that they know nothing about it. And pay up

  • ann_duffy
    ANN DUFFY. 🇮🇪🇨🇦 (@ann_duffy) reported from Oakville, Ontario

    @cogecohelps @71DavidJC @cogeco You need to improve service . Kids can’t learn with no internet.

  • kenbmac
    Kenbmac (@kenbmac) reported from Hamilton, Ontario

    @cogeco 2 out of 3 looked after, I have to trim some channels to save some money. Was on too long today, will try customer service another day. Thank you

  • AmTallGirl
    AmTallGirl (@AmTallGirl) reported from Oakville, Ontario

    It’s 9:48pm in Oakville Ontario. Anyone else still having issues with #cogeco Internet and phone services. On hold with them and there is no recorded messages about problems.

  • mad4erit
    Chris C. (@mad4erit) reported from Oakville, Ontario

    @cogecohelps @cogeco The phone message stated the outage is affecting multiple neighborhoods in oakville, I assumed that was major. How small is the outage?

  • DefenderRadio
    Michael Howie (@DefenderRadio) reported from Hamilton, Ontario

    @cogecohelps would love to call someone but the Cogeco website isn't loading on my mobile phone, the internet is down and the Googled number is busy.

  • elbruno
    El Bruno @🇨🇦 #diversity and #AI at @msignite (@elbruno) reported from Burlington, Ontario

    @MKrekic @rd98ac @andreagruscyk @Brent_Wolfram @cogeco Thanks Andrea. Sadly, this is the type of response I think we expect from @cogeco support, not from a fellow customer. Again, thanks Andrea for the update 💯

  • Samtwo2
    Stacy (@Samtwo2) reported from Hamilton, Ontario

    Fyi #HamOnt Cogeco is currently experiencing no service with the TV and internet services on JOHN ST S in HAMILTON. Technicians are working diligently to restore your service(s) and a follow-up message will be sent when the outage has been resolved.

  • edumejiac
    Eduardo Mejia (@edumejiac) reported from Burlington, Ontario

    @Bell I’m new costumer I’ve been waiting a week for cable & wifi installation. contacted costumer service and what I got as a answer was “if you are not happy you can cancel you order” i will and go back with cogeco at least they’re nice ppl thanks !

  • pgmnorris
    Peter Norris (@pgmnorris) reported from Oakville, Ontario

    @cogeco How do I DM you sounds like I should know but have never done it you say Sandra who are you where is your address

  • HungryHamOnt
    Hungry in the Hammer Adjacent (@HungryHamOnt) reported from Burlington, Ontario

    @cogeco Thanks! Your website was showing the outage, so that is really weird! It came back up at about 2:15 pm.

  • lucylin39
    Linda Sendecki (@lucylin39) reported from Burlington, Ontario

    Who else is having trouble with @cogeco in Burlington

  • edumejiac
    Eduardo Mejia (@edumejiac) reported from Burlington, Ontario

    @Bell_Support I’m new costumer I’ve been waiting a week for cable & wifi installation. contacted costumer service and what I got as a answer was “if you are not happy you can cancel you order” i will and go back with cogeco at least they’re nice ppl thanks !

  • MichaelLim24
    Michael Lim (@MichaelLim24) reported from Oakville, Ontario

    There seems to be an outage @cogeco in North oakville area at Eighth line and Dundas. Any ideas how long this will last?

  • CountryGardener
    Yvonne C | No #NewNormal (@CountryGardener) reported from Hamilton, Ontario

    @cogeco is there an outage in the Hamilton area? We don't have service right now.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • Bradsports2
    Bradsports (@Bradsports2) reported

    @cogeco lots of Cogeco problems again today in Colborne - ?? - becoming frustrating - wifi cable TV almost a coin flip as to whether or not it will work lately - any resolution in sight? Thx

  • EmperorSurjit
    Surjit Mohan Das (@EmperorSurjit) reported

    @cogecohelps My COGECO Internet is not working. This is happening very often. Now even after repeated resets it still not working. Unable to contact support which keeps asking for personal ID number which is not provided. On the App the AI assistant is useless

  • hvacgineering
    HVACgineering (@hvacgineering) reported

    @ManyBeenRinsed I cancelled with Cogeco when they increased our bill without any notification last month. Internet performance was awful a lot of the times leading up to the increase

  • LoneSlug
    Agent Kujan (@LoneSlug) reported

    @cogeco I have a problem. I spent the last 50 minutes dancing through your menu system trying to fix my internet. I can't get hold of a actual person to resolve the issue after using the self help portion. I want to talk to an actual human!

  • lnadon3
    Laurie Nadon (@lnadon3) reported

    @bell now would be a good time to send representatives to the Kingston West area and offer some deals to switch ... lots of @cogeco issues lately

  • theresemacdona6
    Therese (@theresemacdona6) reported

    @cogeco Anyone out there have trouble with Cogeco? We left Bell and went with them in Dec. Having nothing but problems. Live in southwestern Ontario. Any suggestions?

  • VelkoD
    Velko D (@VelkoD) reported

    @cogeco @cogecohelps has to be the worst customer service in the industry I called to speak with a technical advisor and you said reset your modem and hung up Hahahah what a joke

  • Mars_Robot
    Route 17 To SkyCountry (@Mars_Robot) reported

    @TheRoccaSisters Look, I'm off the hook. rip me out of the plastic because I'm brand new. is there a solution beyond "Put that Cogeco on tha floor" Let'em know. Sorry for the cussing-it's from music- what is the newcomer look at cable or wire or both guidance, including powered smoke/CO2 alarm\

  • Bradsports2
    Bradsports (@Bradsports2) reported

    @cogeco lots of Cogeco problems again today in Colborne - ?? - becoming frustrating - wifi cable TV almost a coin flip as to whether or not it will work lately - any resolution in sight? Thx

  • Bellsin29
    Sarah | ❤️‍🔥 hr ـﮩﮩ٨ـ♡ﮩ٨ـﮩﮩ (@Bellsin29) reported

    @Maisse51089073 @karinaoliva21 Whilst I agree it was a very poor choice to use that specific photo when one of the the main 7 would’ve been the best call for this kind of award, it makes me sad for R GK mostly because yes they’ve now acknowledged H exists and is their main lead too! But even the cogeco awards was only a photo of Fran/ Hudson, so why not Fran/RGK? For that one and HudCon for this one? Their pr team really are Ffing up so badly!