Cogeco Outage Report in Burlington, Ontario

@cogeco experiencing some internet outage in the L8L area this morning. Tried resetting the modem and still no signal.

Anyone else's @cogeco cable and internet down in #HamOnt?

Fyi #HamOnt Cogeco is currently experiencing no service with the TV and internet services on JOHN ST S in HAMILTON. Technicians are working diligently to restore your service(s) and a follow-up message will be sent when the outage has been resolved.

@cogeco what’s going on today???? I can’t work. Unstable internet. On and off all morning!

@cogeco Any update on when the Burlington outage will be fixed?

@hudsonsbay you are not the company you use to be!!!! You just lost my $500+order and will be closing my account. You are as difficult to deal with as @cogeco - you share the same customer service traits!!!! Moving on!!!!

@ajvalenc @cogeco Might be related to the power outage?

@cogeco Thank you 🙏 I use Cogeco internet and enjoy your service. Otherwise I don’t get why Cogeco contractors hang the cable lines everywhere like spider webs. Dynes road is an example of this type of Cogeco handy work.

@cogeco my tivo doesn't seem to want to connect to the internet!! Even tried all the troubleshooting tips. Ugh. #help #frustratedagain

@cogeco Thanks! Your website was showing the outage, so that is really weird! It came back up at about 2:15 pm.

anyone know of good inexpensive internet. I use Cogeco for internet but I am trying to help someone out Not sure. My phone is with @virginmobilecan but I think they can be costly..

Years using internet services in two different countries and the guys from @cogeco and support team has the best customer service until now so far !

@cogeco is there a cable/internet outage in downtown #hamont? Nothing is working here.

@cogeco, the Food Network channel is unwatchable due to freezing and pixelation and has been for several weeks now. Can you please place a credit on my account because of this? I'm paying for something I can't watch, frustrating!

@cogeco any issues reported in Burlington? Cable and Internet are out 😞 #NFLSunday

@cogeco our internet line has been cut due to construction on our street!!! Dufferin is doing the construction and its corner of Agincourt Cres and Canterbury Drive!!!!! Out Internet has been down for more than one day and I have a university student here

Hey @cogeco, what’s going on with Internet up Highway 6 in Flamborough toward Guelph/Puslinch? Service has been really bad in the last few days. #WFH

Is anyone else's Cogeco cable/internet down? #HamOnt

@cogeco never mind got it to work

@cogeco hey our network is down again. At least the third time in a week. What’s up?

@burlingtondavid Indeed! In my family of 3 - with all of us working at home, the only person in our household who had no Cogeco internet during this province wide outage was me! Spent most of the time trying to figure out why it was me while my family worked without issue. Frustrating.

@cogeco How do i get my 5g network to appear after resetting?

@CrushinKill @Cryptics13 @cogeco 7/7 and god forbid suggest that their customer service might actually do some proactive ‘customer servicing’?! …sorry, I should also add in true Karen style; ‘someone call the cops, that man is bird watching’!

@cogecohelps @cogeco I can’t find wifi signal at all. No available wifi listed, none. Not able to log in modem

@mult_wizard @cogecohelps @cogeco I am now getting 50mb downloading and 10mb uploading. No problem streaming

@cogeco still having outages reports in and around my neighborhood are there still some areas facing issues ? As your post stated it was fixed I'm not sure

@cogecohelps @cogeco I had no problems with my internet before this outage - it’s been power cycled and factory reset. When it comes back up there is no wifi or telephone light. If the resolution was to FR it should already work.

@cogeco Nope still dealing with your terrible response times . Wait over an hour on the phone only for the “call to drop”

@CP24 Cogeco sucks

@justincooke182 @cogeco If DNS is down you could also hard code DNS to 1.1.1.1 and 1.0.0.1. COGECO could even temporarily make their DHCP service hand this out automatically avoiding any static entries. We were not affected as we don’t use COGECO for DNS.