1. Home
  2. Companies
  3. Cogeco
  4. Burlington
Cogeco

Cogeco outages and service status in Burlington, Ontario

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Cogeco generated 0 outage signals in the last 24 hours around Burlington, including 0 direct reports.
  • The most common problems reported in this area mention Internet and TV.
  • The most recent signal from this area was received Jun 14, 7:15 PM EDT.
  • 50% Internet (50%)
  • 50% TV (50%)

The latest reports from users having issues in Burlington come from postal codes L7T .

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Burlington, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Burlington, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Burlington, Ontario

The most recent Cogeco outage reports came from the following cities: Burlington, Hamilton, Oakville, Hamilton, and Milton.

CityProblem TypeReport Time
Burlington TV 4 days ago
Hamilton Internet 5 days ago
Oakville TV 18 days ago
Hamilton Internet 27 days ago
Hamilton Internet 1 month ago
Milton Internet 1 month ago

Nearby cities with recent reports

Hamilton

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports Near Burlington, Ontario

Latest outage, problems and issue reports in Burlington and nearby locations:

  • msjengould
    Jennifer Gould (@msjengould) reported from Hamilton, Ontario

    @cogecohelps What is the phone number for customer service? The phone number provided on your website 18662614447 is “not in service”. Cogeco has been extremely frustrating to deal with this week.

  • mad4erit
    Chris C. (@mad4erit) reported from Oakville, Ontario

    @cogeco The service is improving! Thanks for the updates, is performance of the interface a focus? It’s slow.

  • krystin_lee
    Krystin Lee (@krystin_lee) reported from Oakville, Ontario

    @cogeco Spotty service for weeks, a 24 hour outage on weekend and my internet is out again. Dare I say it’s time to return to Bell?!?? This is insanity!

  • RebeccaShanks5
    RebeccaShanks (@RebeccaShanks5) reported from Oakville, Ontario

    @cogecohelps west Oakville is out yet again. Using our Bell wifi back up which we needed since there is always issues with cogeco wifi, but wondering when cogeco will be back so we can watch cable tv again??

  • mad4erit
    Chris C. (@mad4erit) reported from Oakville, Ontario

    @cogecohelps @cogeco The phone message stated the outage is affecting multiple neighborhoods in oakville, I assumed that was major. How small is the outage?

  • mikequack
    Mike Quackenbush (@mikequack) reported from Oakville, Ontario

    @MillyMods @cogeco I’ve got the same issue too. On hold with IT.

  • hamadasameh9
    AhmedAbdou7 (@hamadasameh9) reported from Oakville, Ontario

    Hey @cogecohelps @cogeco Oakville area is not working, fam I need internet right now for studying midterms tomorrow!! Please for God’s sake please damn fix internet hurry up!! #Cogeco

  • GraffitiBMXCop
    Scott Mills 🇨🇦 (@GraffitiBMXCop) reported from Burlington, Ontario

    @Execulink @cogecohelps @cogeco My biggest question is why Execulink relies on Cogeco owned lines? 2nd question is why Cogeco doesn't inform Execulink when there is a service outage? We were troubleshooting a long list of reasons for outage that would have been known if Cogeco let Execulink know about outage!

  • faychapple
    Fay Chapple (@faychapple) reported from Oakville, Ontario

    @kailbrooke16 @cogeco I agree terrible terrible service

  • kenbmac
    Kenbmac (@kenbmac) reported from Hamilton, Ontario

    @cogeco 2 out of 3 looked after, I have to trim some channels to save some money. Was on too long today, will try customer service another day. Thank you

  • mikequack
    Mike Quackenbush (@mikequack) reported from Oakville, Ontario

    @BaphometBoii @cogeco Just got off the phone and they’re sending a technician to fix the main line. ETA couldn’t be provided but less than 5 hours.

  • 1013myFM
    101.3 myFM (@1013myFM) reported from Milton, Ontario

    There is a reported internet issue along Steeles Avenue. Cogeco says it could last up to two hours as the technician works to solve the problem.

  • colly_mitch
    Colin James Mitchell (@colly_mitch) reported from Burlington, Ontario

    @cogeco Hi Karen, following up with this- quite literally every day for the past week at around 9:15-930 I have lost internet service for approximately one hour until the situation seemingly resolves itself. This is quite unusual. Is there network maintenance going on or something?

  • pgmnorris
    Peter Norris (@pgmnorris) reported from Oakville, Ontario

    @cogeco I speak to them about 4 times a week and every weekend it just goes on and on...the service is consistently awful. My neighbors all think the same too, we think it’s something in the road.

  • AndrewWahl
    Andrew (@AndrewWahl) reported from Hamilton, Ontario

    Hey @cogeco, what’s going on with Internet up Highway 6 in Flamborough toward Guelph/Puslinch? Service has been really bad in the last few days. #WFH

  • Alphamoongirl
    🌜Leah Salt (@Alphamoongirl) reported from Burlington, Ontario

    @e3abba Ugh! For Cogeco, no service/non-existent service is a daily thing. Hope they’ve restored your service.

  • spacetruckin16
    Uncle Mike (@spacetruckin16) reported from Hamilton, Ontario

    @BradleyMTOR @Media371 @cogeco @cogecohelps No kidding, they cut our service off completely today and said it would cost me the couple hundred owed, plus 150, for reconnection. I asked about that statement on their website. I was told that they know nothing about it. And pay up

  • oleary_rules
    Jon O'Leary (@oleary_rules) reported from Hamilton, Ontario

    @TweeetLorraine @wendy2shoes @cogeco Did that switch a couple of months back. Start is way better than cogeco. Stable internet, cheaper and better customer service.

  • Samtwo2
    Stacy (@Samtwo2) reported from Hamilton, Ontario

    Fyi #HamOnt Cogeco is currently experiencing no service with the TV and internet services on JOHN ST S in HAMILTON. Technicians are working diligently to restore your service(s) and a follow-up message will be sent when the outage has been resolved.

  • evanssterlingg
    Sterling♕ (@evanssterlingg) reported from Oakville, Ontario

    @cogeco fix your shit in Oakville smh

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • Melbell1013
    Mel 🇨🇦 (@Melbell1013) reported

    @Bell I have just had the worst customer service experience trying to change my ridiculously high bill. Transferred twice, lastly, to the loyalty department. Was on for over 40 mins to only be left sitting. I finally hung up. You need to sort yourselves out! @Rogers @cogeco

  • Debstermistress
    THE Debster Mistress 🇨🇦 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇮🇪 🖤 (@Debstermistress) reported

    @cogeco is saying there’s been a fibre cut in the #Burlington area and working towards a fix by 3:26 AM April 13!!!!!!!! Not good enough sons.

  • charmedone11
    Tatted_Stephen82🇨🇦 (@charmedone11) reported

    @cogecohelps My PC. Mobile is second but its getting slow and no devices available yet from cogeco mobile. Hope available before 2027 but doubtful

  • LynRandom1965
    LynRandom1965🇨🇦 (@LynRandom1965) reported

    @NotMe595959 @peggy_blair Lol try that with Cogeco and see what happens. They don't give a **** because there's so little choice thanks to the monopoly these media companies enjoy. For every customer they lose they get 2 back.

  • tattooPeel
    Erik Boivin (@tattooPeel) reported

    Why would Cogeco follow me now! just cause i finally realised what going on! And why my internet is is always down why do i pay for an impossible speed ! Why no one told me about the 500 mb /sec before i paid years of full price!! Yeah! i cought on!

  • Gaby_Gabs118
    Gaby_Gabs118 (@Gaby_Gabs118) reported

    @cogecohelps Cogeco is down yet again! When is it never down? 😩

  • HeidiRich72
    Heidi (@HeidiRich72) reported

    Renegotiate with @Bell we just moved house 2 months ago left Cogeco, Bell gave us a 2 yr deal $80/month I only wanted their best wifi they threw in basic cable and landline. Had some tech issues needed a technician just got a $75 technician charge but I’ll fight it tomorrow

  • theresemacdona6
    Therese (@theresemacdona6) reported

    @cogecohelps @cogeco I called Cogeco before about some issue. When I got a call back I was driving my car! Hardly useful. Yes they renewed a backyard cable (which should have been checked on installation!). I guess you get what you pay for

  • quietlybless
    Norm (@quietlybless) reported

    Just another day woth @cogeco but you pay through the a** for the service. No credit and misogynistic CS. " In My culture , we don't speak that way". Sorry i don't fit into your nigerian culture.

  • John_Bug
    John Bugailiskis (@John_Bug) reported

    Update. After over 2 days without service it has been restored. Apparently another Cogeco tech physically cut the connection to their terminal box. How does that happen and why could your system not detect it? Finally, when will I be refunded?