Cogeco

Cogeco Outage Report in Burlington, Ontario

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The latest reports from users having issues in Burlington come from postal codes L7L and L7N.

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Burlington, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Burlington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in Burlington, Ontario 01/13/2026 22:55

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Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. TV (42%)

    TV (42%)

  2. Internet (38%)

    Internet (38%)

  3. E-mail (10%)

    E-mail (10%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Burlington, Ontario

The most recent Cogeco outage reports came from the following cities: Toronto, Burlington, Milton, Dundas, Hamilton, Oakville and Stoney Creek.

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City Problem Type Report Time
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Wi-fi
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Cogeco Issues Reports Near Burlington, Ontario

Latest outage, problems and issue reports in Burlington and nearby locations:

  • RodriguesDion Dion Rodrigues (@RodriguesDion) reported from Hamilton, Ontario

    Couldn’t agree more - @cogeco recently scammed my 92 year old grandmother by telling us her phone service ended a month later then it actually did, then removed the promo rate from her bill. They’ve stolen from her in the past too, absolute scum of the earth.

  • shawnaonair Shawna Whalen (@shawnaonair) reported from Hamilton, Ontario

    @Marianne0417 @cogecohelps @cogeco I finally spoke to someone who seemed to care and was given a small credit to cover some of my data charges with all the days having no WiFi. But the crazy thing is that this new modem is known to have problems and yet they still sell and install them!

  • hamadasameh9 AhmedAbdou7 (@hamadasameh9) reported from Oakville, Ontario

    Hey Oakville area is not working, fam I need internet right now for studying midterms tomorrow!! Please for God’s sake please damn fix internet hurry up!! #Cogeco

  • TinaMariePow Tina Powell (@TinaMariePow) reported from Oakville, Ontario

    @cogecohelps Not impressed Ryan @cogecohelps Your associates usually private message people, so they can actually help them. I have reported this three times. I have done my duty. How about you. @cogeco

  • faychapple Fay Chapple (@faychapple) reported from Oakville, Ontario

    @kailbrooke16 @cogeco I agree terrible terrible service

  • MikeHubbert2 Mike H (@MikeHubbert2) reported from Burlington, Ontario

    @cogecohelps please, send a service man out to fix this cable please for the love of God. I have to find a place to live for June 1st. My 3 kids are relying on me to find a roof. I can't without a phone and internet and Cogeco gives zero *****.

  • elbruno El Bruno @🇨🇦 #diversity and #AI at @msignite (@elbruno) reported from Burlington, Ontario

    @MKrekic @rd98ac @andreagruscyk @Brent_Wolfram @cogeco Thanks Andrea. Sadly, this is the type of response I think we expect from @cogeco support, not from a fellow customer. Again, thanks Andrea for the update 💯

  • GeorgeStroe3 George Stroe (@GeorgeStroe3) reported from Burlington, Ontario

    @cogeco There was a power outage in Burlington this afternoon. I called technical support to ask if there is any way around keeping the Arris modem in operation. Call was at 15:54 for 6 minutes if you want to listen to it. I had to repeat myself. Agent was clueless and useless

  • new_perspective Paul Short (@new_perspective) reported from Hamilton, Ontario

    With the current #cogeco outage, I miss TV so much that I am hotspotting Netflix from my phone. #datakiller #withdrawl

  • rgordom15 bob gordon (@rgordom15) reported from Burlington, Ontario

    @cogeco. Hoping someone can help with my billing. Just sent a dm

  • MikeHubbert2 Mike H (@MikeHubbert2) reported from Burlington, Ontario

    @cogeco I am so disapointed in your service. I've been without a phone and internet since last Friday, and no one at your company cares. I just keep getting ****** around. If anybody gives a crap about customers, maybe you can contact me. Thanks

  • ncfcwayne Wayne Smith (@ncfcwayne) reported from Hamilton, Ontario

    Terrible @cogeco experience Internet keeps dropping, tech has been out equipment exchanged etc issue continues, now it’s a ‘known issue’ and the solution is to downgrade my internet and wait upto 3 days with no internet while they send me another modem!!

  • Medievalists Medievalists.net (@Medievalists) reported from Oakville, Ontario

    @soakwash @cogecohelps @cogeco We are having the same problems here in east end Oakville- down at least 15 minutes

  • shawnaonair Shawna Whalen (@shawnaonair) reported from Hamilton, Ontario

    @cogecohelps I did. They did a reset. Told me to check in 10 min. Speed still around 40. Now I have to call tech support again. I LOVE another day of this garbage @cogeco @cogecohelps

  • oleary_rules Jon O'Leary (@oleary_rules) reported from Hamilton, Ontario

    @TweeetLorraine @wendy2shoes @cogeco Did that switch a couple of months back. Start is way better than cogeco. Stable internet, cheaper and better customer service.

  • TinaMariePow Tina Powell (@TinaMariePow) reported from Oakville, Ontario

    Or perhaps you can do that, Ryan @cogecohelps and also suggest they reprint @cogeco doorknob cards. It’s not just my house. All the way down the street.

  • AmTallGirl AmTallGirl (@AmTallGirl) reported from Oakville, Ontario

    It’s 9:48pm in Oakville Ontario. Anyone else still having issues with #cogeco Internet and phone services. On hold with them and there is no recorded messages about problems.

  • shawnaonair Shawna Whalen (@shawnaonair) reported from Hamilton, Ontario

    I am absolutely dumbstruck at the service from @cogeco and @cogecohelps They haven’t shown up AGAIN for an installation appointment for internet. I’ve been sitting home waiting again. Hours have been wasted on this this week. And no internet since Tuesday.

  • RichardWhitloc2 Richard Whitlock (@RichardWhitloc2) reported from Hamilton, Ontario

    @cogecohelps It was not cogeco who took it down:(

  • hamadasameh9 AhmedAbdou7 (@hamadasameh9) reported from Oakville, Ontario

    Hey @cogecohelps @cogeco Oakville area is not working, fam I need internet right now for studying midterms tomorrow!! Please for God’s sake please damn fix internet hurry up!! #Cogeco

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    Cogeco clearly stated they collect congestion data at each and every node as part of proper network planning #CRTC. And this is what I said, this data should be on their website when a customer looks up their address, in real time.

  • kboxlive Kevin Siddique (@kboxlive) reported

    @carrytelca @cogeco I had to explain that I WFH and lost work hours. I also had to tether my phone so my family could have Internet. I also had to point out that I've been a customer for >6 years. The best they can do is 10 days credit plus $5. That's about $30 credit which I had to take or lose.

  • judianefy judiane fournier (@judianefy) reported

    You transferred the wrong phone number a week ago and still not fixed! 5 calls later and I’m on hold 59 minutes….I raves about your service to get my mom to switch and it’s been a nightmare.@cogeco

  • RobertLaing10 Robert Laing (@RobertLaing10) reported from Presqu'ile Point, Ontario

    Don't forget in the Brighton ON area, stay away from cogeco. In 2 years cogeco has not shown one show ore movie that has not ****** up, had bad sync or just dropped from the system. Waching cogeco is like pulling teeth. I am going to ride you cogeco until you fix you garbage.

  • DaveW85 David Wilson (@DaveW85) reported

    @cogeco @cogecohelps I can't imagine a company with worse customer service. Glad I stayed home for my appointment to get a call an hour and a half into the proposed that no one was coming. If you didn't have such a strong monopoly there's no way you'd still be in business.

  • BMystyk Scarlett Bob 🧬🇨🇦♂️. (@BMystyk) reported

    @cogeco I should be able to cancel my services without having to speak to someone in retention, right from the website.

  • RoeBudd Roe Budd (@RoeBudd) reported

    @cogeco you were at my house yesterday to fix an ongoing problem for the 6th-7th time and still I have the same problem. All started when hydro cut my line. Give me a reason not to cancel and tell everyone not to subscribe to cogeco.

  • BMystyk Scarlett Bob 🧬🇨🇦♂️. (@BMystyk) reported

    @cogeco It would be nice if there was a place on the website where I could cancel my services or terminate the services and not have to move it.

  • kboxlive Kevin Siddique (@kboxlive) reported

    @carrytelca @cogeco This is the first major incident I've had with CarryTel in 6 years. It's not even their fault -- it's Cogeco's fault. But CarryTel support handled it very badly in my opinion. I think it's time to look at other ISPs in the area.

  • RobertLaing10 Robert Laing (@RobertLaing10) reported from Presqu'ile Point, Ontario

    Buyer Beware. COGECO. The absolute worse in cable tv. Avoid at all costs. after 2 years of **** service they still cannot or do not know how to synchronize a picture and a simple sound. The worse cable you can get COGECO is a crooked company selling garbage.