Cogeco outages and service status in Burlington, Ontario

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Full Outage Map

Cogeco generated 1 outage signal in the last 24 hours around Burlington, including 1 direct report.
The most common problems reported in this area mention TV, Wi-fi, and Phone.
The most recent signal from this area was received Apr 23, 12:17 PM EDT.

TV (67%)
Wi-fi (22%)
Phone (11%)

The latest reports from users having issues in Burlington come from postal codes L7L and L7P .

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Burlington, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Burlington, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Burlington	Baseline
Apr 22, 12:00 PM EDT	0	0	0
Apr 22, 12:20 PM EDT	0	0	0
Apr 22, 12:40 PM EDT	0	0	0
Apr 22, 1:00 PM EDT	0	0	0
Apr 22, 1:20 PM EDT	0	0	0
Apr 22, 1:40 PM EDT	0	0	0
Apr 22, 2:00 PM EDT	0	0	0
Apr 22, 2:20 PM EDT	0	0	0
Apr 22, 2:40 PM EDT	0	0	0
Apr 22, 3:00 PM EDT	0	0	0
Apr 22, 3:20 PM EDT	0	0	0
Apr 22, 3:40 PM EDT	0	0	0
Apr 22, 4:00 PM EDT	0	0	0
Apr 22, 4:20 PM EDT	0	0	0
Apr 22, 4:40 PM EDT	0	0	0
Apr 22, 5:00 PM EDT	0	0	0
Apr 22, 5:20 PM EDT	0	0	0
Apr 22, 5:40 PM EDT	0	0	0
Apr 22, 6:00 PM EDT	0	0	0
Apr 22, 6:20 PM EDT	0	0	0
Apr 22, 6:40 PM EDT	0	0	0
Apr 22, 7:00 PM EDT	0	0	0
Apr 22, 7:20 PM EDT	0	0	0
Apr 22, 7:40 PM EDT	0	0	0
Apr 22, 8:00 PM EDT	0	0	0
Apr 22, 8:20 PM EDT	0	0	0
Apr 22, 8:40 PM EDT	0	0	0
Apr 22, 9:00 PM EDT	0	0	0
Apr 22, 9:20 PM EDT	0	0	0
Apr 22, 9:40 PM EDT	0	0	0
Apr 22, 10:00 PM EDT	0	0	0
Apr 22, 10:20 PM EDT	0	0	0
Apr 22, 10:40 PM EDT	0	0	0
Apr 22, 11:00 PM EDT	0	0	0
Apr 22, 11:20 PM EDT	0	0	0
Apr 22, 11:40 PM EDT	0	0	0
Apr 23, 12:00 AM EDT	0	0	0
Apr 23, 12:20 AM EDT	0	0	0
Apr 23, 12:40 AM EDT	0	0	0
Apr 23, 1:00 AM EDT	0	0	0
Apr 23, 1:20 AM EDT	0	0	0
Apr 23, 1:40 AM EDT	0	0	0
Apr 23, 2:00 AM EDT	0	0	0
Apr 23, 2:20 AM EDT	0	0	0
Apr 23, 2:40 AM EDT	0	0	0
Apr 23, 3:00 AM EDT	0	0	0
Apr 23, 3:20 AM EDT	0	0	0
Apr 23, 3:40 AM EDT	0	0	0
Apr 23, 4:00 AM EDT	0	0	0
Apr 23, 4:20 AM EDT	0	0	0
Apr 23, 4:40 AM EDT	0	0	0
Apr 23, 5:00 AM EDT	0	0	0
Apr 23, 5:20 AM EDT	0	0	0
Apr 23, 5:40 AM EDT	0	0	0
Apr 23, 6:00 AM EDT	0	0	0
Apr 23, 6:20 AM EDT	0	0	0
Apr 23, 6:40 AM EDT	0	0	0
Apr 23, 7:00 AM EDT	0	0	0
Apr 23, 7:20 AM EDT	0	0	0
Apr 23, 7:40 AM EDT	0	0	0
Apr 23, 8:00 AM EDT	0	0	0
Apr 23, 8:20 AM EDT	0	0	0
Apr 23, 8:40 AM EDT	0	0	0
Apr 23, 9:00 AM EDT	0	0	0
Apr 23, 9:20 AM EDT	0	0	0
Apr 23, 9:40 AM EDT	0	0	0
Apr 23, 10:00 AM EDT	0	0	0
Apr 23, 10:20 AM EDT	0	0	0
Apr 23, 10:40 AM EDT	0	0	0
Apr 23, 11:00 AM EDT	0	0	0
Apr 23, 11:20 AM EDT	0	0	0
Apr 23, 11:40 AM EDT	0	0	0
Apr 23, 12:00 PM EDT	0	0	0

At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Burlington, Ontario

The most recent Cogeco outage reports came from the following cities: Hamilton, Hamilton, Burlington, Oakville, Milton, and Waterdown.

City	Problem Type	Report Time
Burlington	Phone	1 minute ago
Hamilton	TV	9 days ago
Hamilton	TV	9 days ago
Burlington	TV	11 days ago
Burlington	TV	11 days ago
Burlington	Wi-fi	11 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports Near Burlington, Ontario

Latest outage, problems and issue reports in Burlington and nearby locations:

Stacy (@Samtwo2) reported 47 seconds ago from Hamilton, Ontario
Anyone else's @cogeco cable and internet down in #HamOnt?
Linda Sendecki (@lucylin39) reported 6 minutes ago from Burlington, Ontario
Who else is having trouble with @cogeco in Burlington
Karen Shipway (@kshipway) reported 7 minutes ago from Oakville, Ontario
@cogeco Why is my internet down?
🌜Leah Salt (@Alphamoongirl) reported 15 minutes ago from Burlington, Ontario
@e3abba Ugh! For Cogeco, no service/non-existent service is a daily thing. Hope they’ve restored your service.
Stacy (@Samtwo2) reported 16 minutes ago from Hamilton, Ontario
Fyi #HamOnt Cogeco is currently experiencing no service with the TV and internet services on JOHN ST S in HAMILTON. Technicians are working diligently to restore your service(s) and a follow-up message will be sent when the outage has been resolved.
B. (@bryancomplains) reported 20 minutes ago from Hamilton, Ontario
@cogeco Hi there, just over the last few days my Wifi network will not connect to my phone, laptop & PS4, it says our password is wrong & it was never changed. Only thing that works on the network is my Firestick. I’ve reset the modem as well, nothing worked! Thanks in advance
Michael Howie (@DefenderRadio) reported 29 minutes ago from Hamilton, Ontario
@cogecohelps would love to call someone but the Cogeco website isn't loading on my mobile phone, the internet is down and the Googled number is busy.
Mike Quackenbush (@mikequack) reported 30 minutes ago from Oakville, Ontario
@MillyMods @cogeco I’ve got the same issue too. On hold with IT.
Peter Norris (@pgmnorris) reported 30 minutes ago from Oakville, Ontario
@cogeco I speak to them about 4 times a week and every weekend it just goes on and on...the service is consistently awful. My neighbors all think the same too, we think it’s something in the road.
El Bruno @🇨🇦 #diversity and #AI at @msignite (@elbruno) reported 42 minutes ago from Burlington, Ontario
@MKrekic @rd98ac @andreagruscyk @Brent_Wolfram @cogeco Thanks Andrea. Sadly, this is the type of response I think we expect from @cogeco support, not from a fellow customer. Again, thanks Andrea for the update 💯
Stacy (@Samtwo2) reported 44 minutes ago from Hamilton, Ontario
Is anyone else's Cogeco cable/internet down? #HamOnt
𝕄𝕚𝕝𝕠𝕤 𝔻𝕦𝕟𝕛𝕚𝕔 (@mdunjic) reported 44 minutes ago from Oakville, Ontario
@cogeco @cogecohelps what’s happening? Can’t get to your tech support via phone and my internet connection has been up and down the whole day?
Uncle Mike (@spacetruckin16) reported 44 minutes ago from Hamilton, Ontario
@BradleyMTOR @Media371 @cogeco @cogecohelps No kidding, they cut our service off completely today and said it would cost me the couple hundred owed, plus 150, for reconnection. I asked about that statement on their website. I was told that they know nothing about it. And pay up
Jerry DeQuetteville (@jdeq) reported 47 minutes ago from Burlington, Ontario
Hmmm - cogeco internet is down across much of Ontario. What does your bloody online learning PPM say about Lecce? In other news, recess will be 5 hours today.
Peter Vander Klippe (@peter_vk) reported 48 minutes ago from Hamilton, Ontario
@ajvalenc @cogeco Might be related to the power outage?
Diane (@payagirl) reported 51 minutes ago from Milton, Ontario
@startca something is going on with your lines through @cogeco many people complaining about service coming and going
Craig Brown (@fotosbycraig) reported 53 minutes ago from Burlington, Ontario
@cogeco The internet is down again. This is getting frustrating guys.
Jennifer Gould (@msjengould) reported 53 minutes ago from Hamilton, Ontario
@cogecohelps What is the phone number for customer service? The phone number provided on your website 18662614447 is “not in service”. Cogeco has been extremely frustrating to deal with this week.
Fran 😷 (@fbmaas) reported 54 minutes ago from Burlington, Ontario
@cogecohelps Hi, we went to the cogeco store today to switch over to Epico. Came home to no internet. Is this usual? Not having much help from the CS rep on the phone. Is there another route to take?
Lu (@lieu_days) reported 58 minutes ago from Burlington, Ontario
@mssweetmarie @taykmr @Bell_Support @BellFibe @cogeco Hmmmm. They always tell me there is no problem. Maybe haven’t got the right person, or a helpful person.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

Robert Glover, no need to hide behind a username (@RobertwGlover) reported 9 minutes ago
@cogeco Cogeco increased my bill by 6 bucks and didn't even bother to notify me good customer service Cogeco I'll be downgrading because of it... thanks for the increase with no notice.... appreciate that
Charles (@Charles55961330) reported 10 minutes ago
@cogeco Epico is the worst technology I have ever encountered. The solution to problems is to restart or replace the unit. It’s time you admitted its failure and replace with something better.
James Gruythuyzen (@brutal83) reported 10 minutes ago
@cogeco are you guys actually criminals or do you just hire criminals? I can’t believe how Ive been treated from cancelling a service.
Tatted_Stephen82🇨🇦 (@charmedone11) reported 11 minutes ago
@cogecohelps My PC. Mobile is second but its getting slow and no devices available yet from cogeco mobile. Hope available before 2027 but doubtful
Devyn Farrugia (@devynfarrugia) reported 11 minutes ago
@cogeco My patience, for dealing with your customer support!
BBall QT 🇨🇦 KC Kings Counsel & the Sunshine Band (@BBallQTat) reported 11 minutes ago
Wow @cogeco @cogecohelps outage during Masters. It's like the old days of failures middle of Super Bowls middle of Tyson fight. How many 9's do you provide? Five 9s? Four? Three 9s?
GvR 🍁 Vive le 🇨🇦 🇬🇱 🇩🇰 (@GaryvanR) reported 15 minutes ago
@cogeco Your support page says "No Outage Detected" but it has a message on the same page saying you are investigating an issue impacting TV services - so this page should say an "Outage is detected"
Clay Berlo (@cberlo) reported 20 minutes ago
@cogecohelps this is what my Cogeco EPICO looks like right now. I've been on hold for almost an hour now... #CogecoHelps #EPICO #fail
Surjit Mohan Das (@EmperorSurjit) reported 22 minutes ago
@cogecohelps My COGECO Internet is not working. This is happening very often. Now even after repeated resets it still not working. Unable to contact support which keeps asking for personal ID number which is not provided. On the App the AI assistant is useless
Dom (@Dom_Posts) reported 26 minutes ago
@MinorityFinge @blunt_always @andyalbertan Bell and Cogeco don't over charge new customers, they charge less than most US providers. They simply do. The only issue Canada has with telecom, is that there is nothing to stop them from increasing that price on existing customers unless it's a contract price freeze deal