Cogeco Outage Report in Burlington, Ontario
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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
Problems in the last 24 hours in Burlington, Ontario
The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Burlington, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
- Internet (57%)
- TV (23%)
- Total Blackout (8%)
- Wi-fi (6%)
- E-mail (4%)
- Phone (3%)
Live Outage Map Near Burlington, Ontario
The most recent Cogeco outage reports came from the following cities: Milton, Waterdown, and Burlington.
| City | Problem Type | Report Time |
|---|---|---|
 Milton
|
Internet | 14 days ago |
|
Waterdown
|
Phone | 25 days ago |
|
Milton
|
TV | 1 month ago |
|
Milton
|
Internet | 1 month ago |
|
Milton
|
Internet | 1 month ago |
|
Burlington
|
TV | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Cogeco Issues Reports Near Burlington, Ontario
Latest outage, problems and issue reports in Burlington and nearby locations:
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Peter Norris (@pgmnorris) reported from Oakville, OntarioCogeco do you have a bigger platform than Twitter that I can complain about your service I have the top of the range 1GBPS service it’s the worst intermittent service in Canada every day it’s useless 😩😩😩😩😩😩😩😩😩😩😩😩😩😩@cogeco @cogecohelps #cogeco
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Ms Jones (@TeachingMsJones) reported from Oakville, Ontario@cogeco Hi Jodi! We’ve reset the modem and spoke with customer support yesterday for 30 minutes and they couldn’t fix it, so a repair person is supposed to be coming by today!
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Lu (@lieu_days) reported from Burlington, Ontario@taykmr @mssweetmarie @Bell_Support @BellFibe I tried to get @cogeco but they said there was no line to my house and never ended up putting one in or setting me up. So seems that no one has good customer service. I wish there were options.
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Peter Norris (@pgmnorris) reported from Oakville, Ontario@cogeco I speak to them about 4 times a week and every weekend it just goes on and on...the service is consistently awful. My neighbors all think the same too, we think it’s something in the road.
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101.3 myFM (@1013myFM) reported from Milton, OntarioThere is a reported internet issue along Steeles Avenue. Cogeco says it could last up to two hours as the technician works to solve the problem.
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Stu (@StucastleUtd) reported from Hamilton, Ontario@cogeco any outages at the moment ( east Hamilton) , my WiFi is down.
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Kenbmac isolation Sucks (@kenbmac) reported from Hamilton, Ontario@cogeco I have 1 box is shut down, rebooting has not helped. Just says “this channel available shortly”, also another box doing same thing but I shut off for 2 mins it comes back
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Coach Brock (@Coach_Brock) reported from Burlington, Ontario@cogeco Hi Jodi... called about 10x.... had a technician out he said a crew would be out to fix things two days ago. We havent had TV, Internet or Phone working since last Thurs! I want to see!!! 🚐🚧⚒
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B. (@bryancomplains) reported from Hamilton, Ontario@cogeco Hi there, just over the last few days my Wifi network will not connect to my phone, laptop & PS4, it says our password is wrong & it was never changed. Only thing that works on the network is my Firestick. I’ve reset the modem as well, nothing worked! Thanks in advance
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Mike Quackenbush (@mikequack) reported from Oakville, Ontario@BaphometBoii @cogeco Just got off the phone and they’re sending a technician to fix the main line. ETA couldn’t be provided but less than 5 hours.
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AlexJugloff. (@AJugloff) reported from Hamilton, Ontario@cogeco is there an internet problem in upper Stoney creek ??
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James Harrison (@jamesdcharrison) reported from Milton, Ontario@cogeco That’s good advice but not everyone has a Smart TV. It’s a backward way to go about it. Much better if Cogeco fixes the problem at its source.
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Rob Bieber Ⓥ🌈 (@rob_bieber) reported from Hamilton, Ontario@steve8282 @cogeco @startca @cogecohelps @CRTCeng There is absolutely no reason they can't take my ticket #s & make an effort to contact the reseller to resolve. They can take ownership of the situation but refuse to do so. It feels punitive for having chosen a reseller, who incidentally provides fantastic customer care.
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Hockey and me.🏒🥅🇨🇦 (@1965CJW) reported from Hamilton, OntarioDoes anyone know what's going on the #TSN the last couple nights? 1 and 2 are on but TSN3, 4 and 5 are all off air or frozen. Wtf? Is it them or #Cogeco where I live in Hamilton?
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Lu (@lieu_days) reported from Burlington, Ontario@mssweetmarie @taykmr @Bell_Support @BellFibe @cogeco Hmmmm. They always tell me there is no problem. Maybe haven’t got the right person, or a helpful person.
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Kenbmac (@kenbmac) reported from Hamilton, Ontario@cogeco 2 out of 3 looked after, I have to trim some channels to save some money. Was on too long today, will try customer service another day. Thank you
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Jeff Boulton (@JeffBoulton) reported from Hamilton, OntarioWhile it sucks for all those working from home, I can't believe some of the huffing and puffing by people demanding compensation from @Cogeco. Seriously, folks, it's because of an accident that's out of their hands. Many thanks to the service team working to get us back online.
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Uncle Mike (@spacetruckin16) reported from Hamilton, Ontario@BradleyMTOR @Media371 @cogeco @cogecohelps No kidding, they cut our service off completely today and said it would cost me the couple hundred owed, plus 150, for reconnection. I asked about that statement on their website. I was told that they know nothing about it. And pay up
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🌜Leah Salt (@Alphamoongirl) reported from Burlington, Ontario@e3abba Ugh! For Cogeco, no service/non-existent service is a daily thing. Hope they’ve restored your service.
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Marshall Memorial UC (@mmuc) reported from Dancaster Courts, OntarioOur Worship Service will be broadcast on Cable 14 today (Friday, April 24th) at 11:00 am. Let family members or friends know - that don't access the internet. @cable14 is available to Cogeco and Rogers subscribers within #HamOnt and area. #Ancaster
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Logan Senese (@Logansenese) reported@cogecohelps hey cogeco, writing for my weekly question as to why the wifis down..... again. Gets old having to reset the modem or troubleshoot what’s wrong every 2-4 days. Cmon....
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Greg Kalmats (@gkalmats) reported@cogeco thanks for the poor customer service and leaving us for another week without adequate internet
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Logan Senese (@Logansenese) reported@DanSamuels16 @cogecohelps Yea, it seems like this is the new norm with cogeco. They’ve been dropping service like crazy during all of this it’s insane
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Peggy Johnson (@PeggyJo49603806) reported@CTVDrama Hey @CTVDrama was so disappointed my TIVo didn’t record my episodes of Handmaid’s Tale last night- nothing changed on on my onepass through cogeco - do you block recordings even though I subscribe ? First two episodes worked and cogeco customer service had no clue?
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Adam LeBarr (@adamlebarr) reported@RobertJVeevers2 @cogecohelps @cogeco Interesting... I may shoot you a DM later to gather some information. Daily I have an issue, it be minor to no internet at all.
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Sean Leckie (@leckie_sean) reported@Menagerieof22 "keep" -- I'm employed by a TPIA that serves these lines. This is the first time fibre has been cut in that area in the course of the time I've worked for them. I rarely see issues in Pembroke/Petawawa. My advice is to work with Cogeco as it's likely isolated to you.
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Kate (@Marie1Kate) reportedAt this point I'm never going to get my Cogeco account fixed so I can use it. When you explained the situation clearly and what the problem is in a very detailed matter and get asked what the problem is, how can they help you. It's over. It was awkward & don't want to do again.
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Kym (@Kym_Charlotte) reported from North Grenville, OntarioHey @cogeco @cogecohelps . We got a new modem today through Netfox and you people have STILL not done what’s required on your end to activate it. It’s been 9 hours now. We have kids in online school and a business to run during Covid. Get your **** together already. Wtf
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Chris C. (@mad4erit) reported from Oakville, Ontario@cogecohelps @cogeco Is it construction damage? What’s wrong? Is the eta still 7:30pm?
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KrisEmZed (@zed_kris) reported@cogecohelps My husband isn’t receiving emails via his cogeco account either. It’s not a cookie issue - we weren’t using webmail. There’s obviously an issue on your end. Service has been spotty and awful for months now.