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Cogeco

Cogeco Outage Report in Burlington, Ontario

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Full Outage Map

Problems in the last 24 hours in Burlington, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Burlington, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  • 56% Internet (56%)
  • 23% TV (23%)
  • 8% Total Blackout (8%)
  • 6% Wi-fi (6%)
  • 4% E-mail (4%)
  • 3% Phone (3%)

Live Outage Map Near Burlington, Ontario

The most recent Cogeco outage reports came from the following cities: Milton, Waterdown, Burlington, and Stoney Creek.

CityProblem TypeReport Time
Milton Internet 12 days ago
Waterdown Phone 23 days ago
Milton TV 1 month ago
Milton Internet 1 month ago
Milton Internet 1 month ago
Burlington TV 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports Near Burlington, Ontario

Latest outage, problems and issue reports in Burlington and nearby locations:

  • pgmnorris
    Peter Norris (@pgmnorris) reported from Oakville, Ontario

    Cogeco do you have a bigger platform than Twitter that I can complain about your service I have the top of the range 1GBPS service it’s the worst intermittent service in Canada every day it’s useless 😩😩😩😩😩😩😩😩😩😩😩😩😩😩@cogeco @cogecohelps #cogeco

  • lieu_days
    Lu (@lieu_days) reported from Burlington, Ontario

    @mssweetmarie @taykmr @Bell_Support @BellFibe @cogeco Hmmmm. They always tell me there is no problem. Maybe haven’t got the right person, or a helpful person.

  • mmuc
    Marshall Memorial UC (@mmuc) reported from Dancaster Courts, Ontario

    Our Worship Service will be broadcast on Cable 14 today (Friday, April 24th) at 11:00 am. Let family members or friends know - that don't access the internet. @cable14 is available to Cogeco and Rogers subscribers within #HamOnt and area. #Ancaster

  • mikequack
    Mike Quackenbush (@mikequack) reported from Oakville, Ontario

    @BaphometBoii @cogeco Just got off the phone and they’re sending a technician to fix the main line. ETA couldn’t be provided but less than 5 hours.

  • Coach_Brock
    Coach Brock (@Coach_Brock) reported from Burlington, Ontario

    @cogeco Hi Jodi... called about 10x.... had a technician out he said a crew would be out to fix things two days ago. We havent had TV, Internet or Phone working since last Thurs! I want to see!!! 🚐🚧⚒

  • mikequack
    Mike Quackenbush (@mikequack) reported from Oakville, Ontario

    @MillyMods @cogeco I’ve got the same issue too. On hold with IT.

  • JeffBoulton
    Jeff Boulton (@JeffBoulton) reported from Hamilton, Ontario

    While it sucks for all those working from home, I can't believe some of the huffing and puffing by people demanding compensation from @Cogeco. Seriously, folks, it's because of an accident that's out of their hands. Many thanks to the service team working to get us back online.

  • StucastleUtd
    Stu (@StucastleUtd) reported from Hamilton, Ontario

    @cogeco any outages at the moment ( east Hamilton) , my WiFi is down.

  • AJugloff
    AlexJugloff. (@AJugloff) reported from Hamilton, Ontario

    @cogeco is there an internet problem in upper Stoney creek ??

  • jamesdcharrison
    James Harrison (@jamesdcharrison) reported from Milton, Ontario

    @cogeco That’s good advice but not everyone has a Smart TV. It’s a backward way to go about it. Much better if Cogeco fixes the problem at its source.

  • TeachingMsJones
    Ms Jones (@TeachingMsJones) reported from Oakville, Ontario

    @cogeco Hi Jodi! We’ve reset the modem and spoke with customer support yesterday for 30 minutes and they couldn’t fix it, so a repair person is supposed to be coming by today!

  • 1013myFM
    101.3 myFM (@1013myFM) reported from Milton, Ontario

    There is a reported internet issue along Steeles Avenue. Cogeco says it could last up to two hours as the technician works to solve the problem.

  • rob_bieber
    Rob Bieber Ⓥ🌈 (@rob_bieber) reported from Hamilton, Ontario

    @steve8282 @cogeco @startca @cogecohelps @CRTCeng There is absolutely no reason they can't take my ticket #s & make an effort to contact the reseller to resolve. They can take ownership of the situation but refuse to do so. It feels punitive for having chosen a reseller, who incidentally provides fantastic customer care.

  • kenbmac
    Kenbmac isolation Sucks (@kenbmac) reported from Hamilton, Ontario

    @cogeco I have 1 box is shut down, rebooting has not helped. Just says “this channel available shortly”, also another box doing same thing but I shut off for 2 mins it comes back

  • kenbmac
    Kenbmac (@kenbmac) reported from Hamilton, Ontario

    @cogeco 2 out of 3 looked after, I have to trim some channels to save some money. Was on too long today, will try customer service another day. Thank you

  • pgmnorris
    Peter Norris (@pgmnorris) reported from Oakville, Ontario

    @cogeco I speak to them about 4 times a week and every weekend it just goes on and on...the service is consistently awful. My neighbors all think the same too, we think it’s something in the road.

  • spacetruckin16
    Uncle Mike (@spacetruckin16) reported from Hamilton, Ontario

    @BradleyMTOR @Media371 @cogeco @cogecohelps No kidding, they cut our service off completely today and said it would cost me the couple hundred owed, plus 150, for reconnection. I asked about that statement on their website. I was told that they know nothing about it. And pay up

  • lieu_days
    Lu (@lieu_days) reported from Burlington, Ontario

    @taykmr @mssweetmarie @Bell_Support @BellFibe I tried to get @cogeco but they said there was no line to my house and never ended up putting one in or setting me up. So seems that no one has good customer service. I wish there were options.

  • bryancomplains
    B. (@bryancomplains) reported from Hamilton, Ontario

    @cogeco Hi there, just over the last few days my Wifi network will not connect to my phone, laptop & PS4, it says our password is wrong & it was never changed. Only thing that works on the network is my Firestick. I’ve reset the modem as well, nothing worked! Thanks in advance

  • Alphamoongirl
    🌜Leah Salt (@Alphamoongirl) reported from Burlington, Ontario

    @e3abba Ugh! For Cogeco, no service/non-existent service is a daily thing. Hope they’ve restored your service.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • WendyJustineg
    Wendy Justine (@WendyJustineg) reported

    Day 3 still no internet. Day 3 of using my hotspot, my data to work. But Cogeco just keep on taking my money for a service I can’t use. Oh but according to their commercials they treat their customers like family! #cogeco #cable

  • JPWP
    Jim Parsons (@JPWP) reported

    Tonight is a historic night: @cogecohelps has gone from a persistent joke… to a dismal failure. If you’re a Cogeco customer reading this in Burlington, Ontario 🇨🇦 (or any of their service areas) please seriously consider switching to @TekSavvyBuzz ASAP. They totally rock!

  • TwistedTalesSt
    Twisted Tales Studio (@TwistedTalesSt) reported

    I guess I will call it. Going on 10 hours and the internet is still down, so I will be canceling stream tonight. Hopefully cogeco figures out the issue in time for me not to miss another full day of work 😒🤬

  • BlairGoodie29
    Blair Goodie (@BlairGoodie29) reported

    Is there issues in north Burlington ? My internet isn’t working #cogeco @cogeco

  • velango
    Elango Vanangamudi (@velango) reported from Niagara Falls South, Ontario

    @cogeco Internet service outage at High St, Niagara falls. I work from home. ETA please. Thanks.

  • CPete88
    C_P88 (@CPete88) reported

    @CanadianUkrain1 Umm… a VPN would never show a host as a residential ISP like Cogeco. Cogeco isn’t in the business of providing VPN hosting. It would show the name and IP of whatever server farm the VPN contracted in that country. Whoever clicked that link was using their unprotected IP.

  • WendyJustineg
    Wendy Justine (@WendyJustineg) reported

    Cogeco has to be the worst internet provider in the world. How is 7-10 days acceptable to be without internet????? 3rd time this has happened, yet they’re still taking my money. Is Bell any better? @cogecohelps @Bell_Support

  • shyybread
    Shy (@shyybread) reported

    @cogeco once again cutting in and out of service for hours. -_-

  • Inkedhippiie
    𝚖𝚒𝚔 (@Inkedhippiie) reported

    @cogeco probably has the worst customer service on this planet

  • Cbrummell1
    Craig Brummell (@Cbrummell1) reported from Lakeshore, Ontario

    My next door neighbour was just told by @cogeco that they cannot fix her broken wire to her house for 3 months, so no phone, Internet or TV until September. Never heard of waiting this long to fix a single broken wire. Glad I have my Internet with @bell #scarry