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Cogeco outages and service status in Burlington, Ontario

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Full Outage Map
  • Cogeco generated 0 outage signals in the last 24 hours around Burlington, including 0 direct reports.
  • The most common problems reported in this area mention Internet and TV.
  • The most recent signal from this area was received Jun 14, 7:15 PM EDT.
  • 60% Internet (60%)
  • 40% TV (40%)

The latest reports from users having issues in Burlington come from postal codes L7T .

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Burlington, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Burlington, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Burlington, Ontario

The most recent Cogeco outage reports came from the following cities: Burlington, Hamilton, Oakville, Hamilton, and Milton.

CityProblem TypeReport Time
Burlington TV 2 days ago
Hamilton Internet 3 days ago
Oakville TV 16 days ago
Hamilton Internet 25 days ago
Hamilton Internet 28 days ago
Milton Internet 1 month ago

Nearby cities with recent reports

Hamilton

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Cogeco Issues Reports Near Burlington, Ontario

Latest outage, problems and issue reports in Burlington and nearby locations:

  • fotosbycraig
    Craig Brown (@fotosbycraig) reported from Burlington, Ontario

    @cogeco The internet is down again. This is getting frustrating guys.

  • jamesdcharrison
    James Harrison (@jamesdcharrison) reported from Milton, Ontario

    @cogeco That’s good advice but not everyone has a Smart TV. It’s a backward way to go about it. Much better if Cogeco fixes the problem at its source.

  • adi_cat
    adicat (@adi_cat) reported from Oakville, Ontario

    @cogeco our internet has been dropping all week, it's down again- I am just about to reboot the modem, again. This is getting frustrating. :(

  • patricecastagne
    Patrice Castagner (@patricecastagne) reported from Burlington, Ontario

    @hudsonsbay you are not the company you use to be!!!! You just lost my $500+order and will be closing my account. You are as difficult to deal with as @cogeco - you share the same customer service traits!!!! Moving on!!!!

  • jamesnorthgs
    jamesnorthgs (@jamesnorthgs) reported from Hamilton, Ontario

    @cogeco is there an issue with service again in Downtown Hamilton??? All my services have just dropped and I kind of need wifi in order to use my register, 25 minutes and counting

  • Samtwo2
    Stacy (@Samtwo2) reported from Hamilton, Ontario

    Fyi #HamOnt Cogeco is currently experiencing no service with the TV and internet services on JOHN ST S in HAMILTON. Technicians are working diligently to restore your service(s) and a follow-up message will be sent when the outage has been resolved.

  • ItsShaZam
    Shane Zeagman (@ItsShaZam) reported from Hamilton, Ontario

    @cogeco Yeah pretty much went back up after I sent the message. There was an outage map I saw that showed it all down or flickering so that was where I got that info from but it's good now.

  • GraffitiBMXCop
    Scott Mills 🇨🇦 (@GraffitiBMXCop) reported from Burlington, Ontario

    @Execulink @cogecohelps @cogeco My biggest question is why Execulink relies on Cogeco owned lines? 2nd question is why Cogeco doesn't inform Execulink when there is a service outage? We were troubleshooting a long list of reasons for outage that would have been known if Cogeco let Execulink know about outage!

  • evanssterlingg
    Sterling♕ (@evanssterlingg) reported from Oakville, Ontario

    @cogeco fix your shit in Oakville smh

  • HungryHamOnt
    Hungry in the Hammer Adjacent (@HungryHamOnt) reported from Burlington, Ontario

    @cogeco Any update on when the Burlington outage will be fixed?

  • rob_bieber
    Rob Bieber Ⓥ🌈 (@rob_bieber) reported from Hamilton, Ontario

    @steve8282 @cogeco @startca @cogecohelps @CRTCeng There is absolutely no reason they can't take my ticket #s & make an effort to contact the reseller to resolve. They can take ownership of the situation but refuse to do so. It feels punitive for having chosen a reseller, who incidentally provides fantastic customer care.

  • edumejiac
    Eduardo Mejia (@edumejiac) reported from Burlington, Ontario

    @Bell I’m new costumer I’ve been waiting a week for cable & wifi installation. contacted costumer service and what I got as a answer was “if you are not happy you can cancel you order” i will and go back with cogeco at least they’re nice ppl thanks !

  • RichardWhitloc2
    Richard Whitlock (@RichardWhitloc2) reported from Hamilton, Ontario

    @cogecohelps It was not cogeco who took it down:(

  • patricecastagne
    Patrice Castagner (@patricecastagne) reported from Burlington, Ontario

    @cogeco our internet line has been cut due to construction on our street!!! Dufferin is doing the construction and its corner of Agincourt Cres and Canterbury Drive!!!!! Out Internet has been down for more than one day and I have a university student here

  • oleary_rules
    Jon O'Leary (@oleary_rules) reported from Hamilton, Ontario

    @TweeetLorraine @wendy2shoes @cogeco Did that switch a couple of months back. Start is way better than cogeco. Stable internet, cheaper and better customer service.

  • edumejiac
    Eduardo Mejia (@edumejiac) reported from Burlington, Ontario

    @Bell_Support I’m new costumer I’ve been waiting a week for cable & wifi installation. contacted costumer service and what I got as a answer was “if you are not happy you can cancel you order” i will and go back with cogeco at least they’re nice ppl thanks !

  • fbmaas
    Fran 😷 (@fbmaas) reported from Burlington, Ontario

    @cogecohelps Hi, we went to the cogeco store today to switch over to Epico. Came home to no internet. Is this usual? Not having much help from the CS rep on the phone. Is there another route to take?

  • SimRodney
    Rodney Sim (@SimRodney) reported from Oakville, Ontario

    @gderoo Cogeco internet signal awful in Oakville. Modem disconnects frequently.

  • tansyko
    Tansy Ko (@tansyko) reported from Hamilton, Ontario

    @cogeco my tivo doesn't seem to want to connect to the internet!! Even tried all the troubleshooting tips. Ugh. #help #frustratedagain

  • ppopowycz
    Peter (@ppopowycz) reported from Oakville, Ontario

    @cogecohelps Cogeco Internet service seems to have been restored as of 6:33pm on Tue Aug 10 However I am not getting the Gigabit bandwidth performance I am paying for. Are there additional issues that are being addressed?

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • Brooksajsb
    a j s b (@Brooksajsb) reported

    @cogecohelps At Cogeco Eastgate Hamilton. Waiting 40 mins for service. One single clerk to serve customers. Poor service!!!

  • LORDCANTl
    roach!! 🧀 INDONESIA IN 4 MONTHS!!! (@LORDCANTl) reported

    guys the funniest ******* thing ever has happened for a few days our tv has been glitching big time we went on a streaming service and it said "sorry, you have to be in the uk" so we check the inputs and ??? for some reason our tv is now Cogeco (a ******* canadian tv service)

  • camwilsonmusic
    Cam Wilson (@camwilsonmusic) reported

    @cogecohelps @Amanda90097805 Cogeco, Write something original. Did you have AI make up your service pricing as well?

  • robynsmills
    Robyn (@robynsmills) reported

    @cogeco why do you charge an arm and a leg for services that crash CONSTANTLY?! Each time an issue comes up… you increase your prices….

  • TheTerribleHook
    The Terrible Hook (@TheTerribleHook) reported

    @cogecohelps Guests asking for their own cart in a full service hotel is definitely at the top of the list. When you're on vacation you're supposed to avoid physical labour - but these people don't get it, and they have a hissy fit. #Cogeco

  • steve_pipes
    Steve Pipes (@steve_pipes) reported

    Signed up for 2Gbps service from @cogeco this morning! Was done very conveniently online through their chat service and had the modem in 2 hours! Got home and set it up and only have 1Gbps! Now I have been on the phone with 3 agents who can’t help! @cogecohelps #help

  • robson_tri87484
    Tricia Robson (@robson_tri87484) reported

    So over service from @cogeco. Constantly have to restart/update just to get the TV to work. The price is getting ridiculous, they give you offers say its good for so long but no not true. should not have to keep calling to adjust. Loyal customer for years but time to move on.

  • Brooksajsb
    a j s b (@Brooksajsb) reported

    @cogecohelps At Cogeco Eastgate Hamilton. Waiting 40 mins for service. One single clerk to serve customers. Poor service!!!

  • JudyMcKeown1
    Judy Young McKeown🇨🇦🇺🇦🇨🇦🇺🇦 (@JudyMcKeown1) reported

    @KNugent4118 @Rogers @RogersHelps We have had Rogers for cell service for almost 24 years but left Bell for Cogeco for internet. I wish I could say I’m happy with either one. Make sure they credit you for time and services lost.

  • wanedavis
    wanedavis (@wanedavis) reported

    @cogeco how do i get live chat support? Your bot doesn’t give me an option regarding the epico box issue i am having