Is Cogeco having an outage in Burlington, Ontario?

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

 No problems detected at Cogeco

Cogeco in Burlington, Ontario problems in the last 24 hours

Cogeco Outage Chart in Burlington, Ontario

At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments.

Most Reported Problems:

  • Internet (51.63%)
  • TV (29.89%)
  • E-mail (5.43%)
  • Total Blackout (5.43%)
  • Phone (5.43%)
  • Wi-fi (2.17%)

Cogeco in Burlington, Ontario Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Cogeco Issues Reports Near Burlington, Ontario

Latest outage, problems and issue reports in Burlington, Ontario and nearby locations:
  • Bing0Buddy
    Bingo Buddy (@Bing0Buddy) reported from Oakville, Ontario

    @BeLeafNation @cogecohelps We are also thinking of cancelling with @cogeco as the Retention Department refused to give the same loyalty rate as last month. What is the procedure in the store to cancel?

  • O2BCool2
    John M. Campbell (@O2BCool2) reported from Westdale, Ontario

    We’ve been living these issues with @cogecohelps @cogeco the past 3 weeks with no end in sight.

  • stevegalley
    Steve Galley (@stevegalley) reported from Milton, Ontario

    @cogecohelps Terrible service from cogeco in Milton. Just found out that my mom has to wait till Monday for a simple TV basic box to work. She has been waiting since Tuesday July 17th!!! First promised last Friday. Then in 24 hrs. Now 5 bus. Days. Damn!

  • O2BCool2
    John M. Campbell (@O2BCool2) reported from Hamilton, Ontario

    @cogeco @cogecohelps 12:47 pm call was picked up. Technical line but our question was about TiVo which he can’t help with...back on hold...

  • O2BCool2
    John M. Campbell (@O2BCool2) reported from Hamilton, Ontario

    Hey @cogeco @cogecohelps how long should we expect to be on hold when we call customer service? 25 mins and counting...

  • THEMikeGarrett
    Mıκε Gαяяεтт (@THEMikeGarrett) reported from Oakville, Ontario

    @cjuned81 @cogeco They all suck so bad. Good luck with Bell and their offshore non existent cx service.

  • IrishmanShaner
    Shane Kennedy 👨🏼‍🍳 (@IrishmanShaner) reported from Hamilton, Ontario

    Asking for support from @CarmatTheSpec & @ConsumerSOS - Cogeco can’t get their systems fixed & many of Hamilton area customers are weeks/months without internet. Cogeco told me they can’t help as I’m not a customer however my provider uses Cogeco’s infrastructure & technicians...

  • T_Brophy
    Todd Brophy (@T_Brophy) reported from Oakville, Ontario

    @cogecohelps Is Internet down in Oakville? Been down for me for past 20 mins. Rebooted Cogeco router but still offline. 30 min wait for call centre support. Checking website on mobile not showing outage. And yes, bill is paid is current :)

  • rockstar__sean
    Sean Donnelly (@rockstar__sean) reported from Burlington, Ontario

    Let’s see how well social media works? Listening to my mother call Cogeco customer service insulted by Andrew employee #2270 when all she wanted was an explanation as to why her bill had doubled from month to month. Cogeco employees need a lesson in customer service. Disgusting!!

  • security32811
    Strategic K9 Service (@security32811) reported from Burlington, Ontario

    @cogecohelps what happened to Cogeco??? Used to be an awesome service... now, not so much

  • ShelleyWeichel
    Shelley Weichel (@ShelleyWeichel) reported from Oakville, Ontario

    In desperation, using hotspot data on Rogers phone to get internet. So...now paying Rogers to get Cogeco service #1forthepriceof2 @cogecohelps FIX YOUR BUSINESS OR GET OUT OF IT!!!!! #willnotpay

  • tls1978
    Teri-Lyn Stewart (instagram @tlstewart78) (@tls1978) reported from Hamilton, Ontario

    @sio1527 @cogecohelps good luck getting help. i just switched to cogeco on may 13. had had NOTHING but trouble. actually thinking of going back to bell. they’re expensive, but at least they answer the phone and provide customer service in a reasonable amount of time!

  • imelvino
    Elvin (@imelvino) reported from Milton, Ontario

    @cogecohelps I had to reset my modem which of course changes username and password. Cant get thru to Cogeco CSR because of Burlington outage

  • ceoterrio
    Chris Terrio (@ceoterrio) reported from Oakville, Ontario

    @cogeco are the worst at Customer Service and have the poorest fiber technology. Told me I will have no cable feed until June 11th. Sending students door to door to try and upsell in Oakville, Ontario......hello Bell.....can you you do better?

  • Rawrbmb
    Rawrbmb (@Rawrbmb) reported from Burlington, Ontario

    @TekSavvyCSR any issues cogeco cable in the Burlington Area

  • whds1
    Wendy (@whds1) reported from Burlington, Ontario

    @CHCHTV Do you have a reporter that needs a story?? Look into @cogecohelps @cogeco No internet or cable for many customers for over a month. CEO steps down??

  • whds1
    Wendy (@whds1) reported from Burlington, Ontario

    @COGECO SUCKS. THEIR MOTTO SHOULD BE “Charging More and Servicing Less”.

  • Ben_itt
    Ben (@Ben_itt) reported from Oakville, Ontario

    @cogecohelps, @cogeco, if the bill is +$200 for all three, how much more for 1 more @TSN_Sports channel that would have relevant sports on it? You are the worst telecom coming in the nation. You know oakville and Burlington elderly don’t question the bills but millennials do!

  • jondeli78
    Jonathan (@jondeli78) reported from Hamilton, Ontario

    @fightnet not working on cogeco. No fights are on

  • tls1978
    Teri-Lyn Stewart (instagram @tlstewart78) (@tls1978) reported from Oakville, Ontario

    @cogecohelps @cogeco i dm’d my acct #. can u plz tell me the date my new customer contract came into effect? i can’t access my email easily because i have no wifi. can’t do anything that requires the internet because i have almost zero speeds. #nointernet #cogeco #telecommunications #HamOnt

  • tls1978
    Teri-Lyn Stewart (instagram @tlstewart78) (@tls1978) reported from Hamilton, Ontario

    @cogecohelps i’m a brand new #cogeco customer. just installed 2day. netflix either takes 4ever 2 load, or won’t load @ all. if it does, the pic is grainy & it keeps buffering. also, trying 2 log in 2 tivo app & it says i must b subscribed. not off 2 a very good start.

  • Jocelyn95990022
    Jocelyn (@Jocelyn95990022) reported from Oakville, Ontario

    @cogecohelps Two weeks and Cogeco Cable has done nothing to help to restore my internet service. As a single mother with voip calling services this is a total disaster !

  • Jocelyn95990022
    Jocelyn Stephenson (@Jocelyn95990022) reported from Oakville, Ontario

    Two weeks and Cogeco Cable has done nothing to help to restore my internet service. As a single mother with voip calling services this a total disaster !

  • Jocelyn95990022
    Jocelyn Stephenson (@Jocelyn95990022) reported from Oakville, Ontario

    @cogeco It’s been 13 days so far that I haven’t had any internet service

  • security32811
    Strategic K9 Service (@security32811) reported from Hamilton, Ontario

    @cogecohelps @cogeco what happened to the service we became used to... now missed appointments and hard to reach

  • jamesdmthomas
    James Thomas (@jamesdmthomas) reported from Hamilton, Ontario

    @cogeco We HAD cable and internet for about an hour... it's gone again in central Hamilton. I understand issues but it WAS working.Any word or update?

  • Andrew135790
    Andrew C. Dyer (@Andrew135790) reported from Hamilton, Ontario

    @cogeco @cogecohelps how are you going to have my net working for 2 hours after 3 days with no net, then fuck it up again... teasing like that is evil and you should feel horrible.

  • mchevalier_TD
    Matt Chevalier (@mchevalier_TD) reported from Burlington, Ontario

    @cogeco @cogecohelps Still no service in Elizabeth gardens in Burlington!

  • denisepala
    Denise pala (@denisepala) reported from Oakville, Ontario

    @cogecohelps Thanks , however That wasn’t the problem at all, it was on your end , cogeco tech support had to initialize it from their end , all fixed, a bit of a wait ( 1 hr) to get through , but it was fixed only by tech support , not “resetting” the modem, or the outage , all is good

  • f_fraccaro
    FFraccaro (@f_fraccaro) reported from Milton, Ontario

    @cogeco what is happening in Milton outage

  • mcvcomms
    Elizabeth Plouffe (@mcvcomms) reported from Burlington, Ontario

    @cogeco @cogecohelps Hi @cogecohelps - my area never lost power and no internet since yesterday at 6pm. According to @burlingtonhydro map, all is well in Mohawk Gardens. Any ideas?

  • Jocelyn95990022
    Jocelyn Stephenson (@Jocelyn95990022) reported from Oakville, Ontario

    @cogeco still no service since Friday at midnight! Not impressed with the lack of customer service!

  • tls1978
    Teri-Lyn Stewart (instagram @tlstewart78) (@tls1978) reported from Hamilton, Ontario

    @cogecohelps i didn’t request for you to cancel my bell services. since i don’t know what time cogeco is coming, can i cancel the next day, or do you guys cancel once cogeco services are up and running? thanks.

  • Kristin_Roe
    Kristin Roe (@Kristin_Roe) reported from Hamilton, Ontario

    @cogeco I’ve been on old for 15 min for technical service. Is this typical??

  • tls1978
    Teri-Lyn Stewart (instagram @tlstewart78) (@tls1978) reported from Hamilton, Ontario

    @cogecohelps my apologies...i was referring 2 @Bell & their lack of attempt 2 retain me as a customer. after not honouring a quoted price, last wk was the last straw. i’m switching 2 #cogeco, w/ a gr8 deal & install date established. VERY happy 2 b soon cancelling my #bell account!

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:
  • hamrofjoshtice
    hammerofjoshtice (@hamrofjoshtice) reported

    @cogeco Big deal, cogeco is a cancer on the world. Place needs to be shut down.

  • chelseamwhipps
    Chelsea Whipps (@chelseamwhipps) reported

    I have no idea how @cogeco thinks that 8 days is an acceptable amount of time to wait before sending a tech to fix a customer’s internet service when it’s completely down. Seriously horrible customer service.

  • brittanyallard
    Brittany Allard (@brittanyallard) reported

    Cogeco sucks.

  • MyWellSelf
    My Well Self (@MyWellSelf) reported

    @cogeco @CRTCeng What does someone have to do to get uninterrupted internet connection? NUMEROUS calls have been made regarding our connection issues since October 2017 with no avail! What do we have to do to get value for the monthly charge being paid?! #TimeToSwitchFromCogeco

  • TheLeamen
    Jim Leamen (@TheLeamen) reported

    Down again Cogeco no internet phone or cable in Waterdown. @cogecohelps please report outage thanks. #waterdown #Cogeco

  • teamE4E
    teamE4E (@teamE4E) reported

    @adena_tri @cogeco Go to streaming. Buy a @Roku stick, buy a service like @directvnow or @Sling and forget about cable. Only get channel you actually watch and is about $25 a month.

  • adena_tri
    adena (@adena_tri) reported

    @cogeco I don’t know who I just spoke to at customer service but talk about snippy. #customerservicefail

  • startca
    Start.ca (@startca) reported

    @anthonylavado Hi Anthony. There is a cable outage with Cogeco Cable in Grimsby that will affect our internet services at this time. Our apologies for any inconvenience caused.

  • Cyprienaugust
    Justin Hagar (@Cyprienaugust) reported

    @anthonylavado @cogecohelps Previously unreported Cogeco outage, cable and internet. 350 homes plus affected.

  • Cyprienaugust
    Justin Hagar (@Cyprienaugust) reported

    @cogecohelps Are services down in Grimsby? Or is it just my hardware again? #Cogeco