1. Home
  2. Companies
  3. Cogeco
  4. Burlington, Ontario
Cogeco

Cogeco Outage Report in Burlington, Ontario

Why is my Cogeco service not working?

No problems detected

If you are having issues, please submit a report below.

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Full Outage Map

Problems in the last 24 hours in Burlington, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Burlington, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  • 56% Internet (56%)
  • 24% TV (24%)
  • 8% Total Blackout (8%)
  • 6% Wi-fi (6%)
  • 4% E-mail (4%)
  • 3% Phone (3%)

Live Outage Map Near Burlington, Ontario

The most recent Cogeco outage reports came from the following cities: Milton, Waterdown, Burlington, and Stoney Creek.

CityProblem TypeReport Time
Milton Internet 11 days ago
Waterdown Phone 22 days ago
Milton TV 1 month ago
Milton Internet 1 month ago
Milton Internet 1 month ago
Burlington TV 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports Near Burlington, Ontario

Latest outage, problems and issue reports in Burlington and nearby locations:

  • PeggyChapman16
    Peggy Chapman (@PeggyChapman16) reported from Hamilton, Ontario

    @chrissanislo @DonJonescu @cogecohelps I've been with Cogeco since original Sopranos HBO start. I do like the options and usually service... I have always supported but I just want to know what the issues are. I've had outrages several times this month. Concerns me. I need my internet.

  • KatGrrrrrl
    Kat (@KatGrrrrrl) reported from Burlington, Ontario

    @cogeco super slow speeds… paying for 1 gig- Speedtest shows 58.94 mbps.

  • gordsmith92
    Gord Smith (@gordsmith92) reported from Hamilton, Ontario

    @cogeco outage in Waterdown On messing up game 5. Really would like to watch it on my TV instead of on my phone. Fix it!!

  • BrianDDriscoll
    Brian D Driscoll (@BrianDDriscoll) reported from Oakville, Ontario

    Hey Matt Wickham @Cogeco. Our modem is glitching constantly. You are sending a new 1 which you say will be here within 5 business days! I wanted to pick 1 up curbside in Burlington, but becuz there is an order in the system I cannot. Are you kidding? WFH is bad enuf without this

  • MorphPlays
    professormorphplays (@MorphPlays) reported from Oakville, Ontario

    @cogecohelps @cogeco Don’t thank me fix our internet! You tell me to do but you have no dm icon!

  • ppopowycz
    Peter (@ppopowycz) reported from Oakville, Ontario

    @cogecohelps Cogeco Internet service seems to have been restored as of 6:33pm on Tue Aug 10 However I am not getting the Gigabit bandwidth performance I am paying for. Are there additional issues that are being addressed?

  • CountryGardener
    Yvonne C | No #NewNormal (@CountryGardener) reported from Hamilton, Ontario

    @cogeco is there an outage in the Hamilton area? We don't have service right now.

  • RebeccaShanks5
    RebeccaShanks (@RebeccaShanks5) reported from Oakville, Ontario

    @cogecohelps west Oakville is out yet again. Using our Bell wifi back up which we needed since there is always issues with cogeco wifi, but wondering when cogeco will be back so we can watch cable tv again??

  • lucylin39
    Linda Sendecki (@lucylin39) reported from Burlington, Ontario

    Who else is having trouble with @cogeco in Burlington

  • kenbmac
    Kenbmac (@kenbmac) reported from Hamilton, Ontario

    Cogeco cable is down. Eastend Hamilton. Barton and Woodward. #cogeco

  • lucylin39
    Linda Sendecki (@lucylin39) reported from Burlington, Ontario

    @cogecohelps @cogeco Yes still problems. Tech support says it will take up to 2 weeks to rectify.

  • MorphPlays
    professormorphplays (@MorphPlays) reported from Oakville, Ontario

    @cogeco what the hell are you guys doing, our internet’s down and when I call customer service it says “welcome to URL Adam’s 31 “ and then dead air for 20 minutes? Why is your internet constantly going out when we have the fastest modem you have

  • mammaO57
    Jo O🇨🇦 (@mammaO57) reported from Oakville, Ontario

    @MorrisDCosta @Bell We have Cogeco. Left Bell after too many problems

  • kshipway
    Karen Shipway (@kshipway) reported from Oakville, Ontario

    @cogeco Why is my internet down?

  • ThatGirlOntario
    Deb 🇨🇦 (@ThatGirlOntario) reported from Burlington, Ontario

    @cogeco @cogecohelps TV & net down since 11:30 am. in Aldershot. ETA when service is back? #cogeco

  • mad4erit
    Chris C. (@mad4erit) reported from Oakville, Ontario

    @cogecohelps @cogeco Is it construction damage? What’s wrong? Is the eta still 7:30pm?

  • jamesheffron
    James Heffron (@jamesheffron) reported from Milton, Ontario

    @cogeco it amazes me that you can get through to sales within seconds but end up on hold to cancel one of three services. Your website for self serve Epico premium internet has been down for days. It seems easier to switch to @Bell?

  • GraffitiBMXCop
    Scott Mills 🇨🇦 (@GraffitiBMXCop) reported from Burlington, Ontario

    @cogecohelps Our Execulink Internet service out since approximately 4pm. At 10pm called in to @Execulink and they say they have no reported issues on their end and suspect a @cogeco line issue that hasn't been reported to them by Cogeco. Is there any info you can provide? #BurlON

  • MichaelLim24
    Michael Lim (@MichaelLim24) reported from Oakville, Ontario

    There seems to be an outage @cogeco in North oakville area at Eighth line and Dundas. Any ideas how long this will last?

  • GraffitiBMXCop
    Scott Mills 🇨🇦 (@GraffitiBMXCop) reported from Burlington, Ontario

    @Execulink @cogecohelps @cogeco My biggest question is why Execulink relies on Cogeco owned lines? 2nd question is why Cogeco doesn't inform Execulink when there is a service outage? We were troubleshooting a long list of reasons for outage that would have been known if Cogeco let Execulink know about outage!

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • jm_731
    J. (@jm_731) reported

    @lizzyerts @cogeco I’m in Amherstview and having the same issue. Restarted my router 2x and everything is still coming up error 4-44-100

  • Domceleste
    DomCel (@Domceleste) reported

    @Game_saved2 @cogecohelps I'm getting the same issue started about 10 minutes ago. Alsomtried restarting modem. I switched to Cogeco 3 weeks ago after being with Bell for 20 years. Big mistake. Has this Epico always been so glitch? Constantly pausing & resetting. Cogeco sent me 2 pods makes no difference

  • Domceleste
    DomCel (@Domceleste) reported

    @cogeco I switched to Cogeco a couple weeks ago. TV boxes constantly freezing. They sent me 2 wifi extender pods no charge. Still a problem. Then I get a statement 2 days ago and I'm being charged? It seems switching to Cogeco may have been a big mistake

  • lizzyerts
    Elizabeth Ertsenian (@lizzyerts) reported

    @cogeco is there an epico outage? every channel is down. Seems to be an issue with some others on Twitter right now. ??

  • Domceleste
    DomCel (@Domceleste) reported

    @lizzyerts @cogeco I switched to Cogeco after having Bell for 20 years, may have been a bug mistake, these boxes are constantly freezing. I called they sent me 2 wifi pod extenders for free & still a problem, they said it was no charge then I get a statement 2 days and they want to charge me?

  • canada_disabled
    Canadian Disabled United #candis (@canada_disabled) reported

    @CityNewsTO City Roku needs the news channel or Cogeco does Ontario Government only use your network so a lot of voters don't know how unfit Ford is for another term!!

  • yztnuK
    Cee Bee Kay (@yztnuK) reported

    @cogecohelps @cogeco thanks for the lies all day yesterday, I asked for a tech to come fix my internet, “no, it’s an outage” today comes and there is no outage and no tech until tomorrow. But eh credit my account $7 for my trouble.

  • CogecoAide
    Cogeco (@CogecoAide) reported

    @bedambata_b Good morning, We did indeed have a technical issue with the Epico service for about an hour yesterday. Everything should be fixed since around 7pm yesterday. Sorry for the inconvenience! Francis - Cogeco

  • Living4_Today
    Live4Today (@Living4_Today) reported

    @pattimoffatt @cogeco Couldn’t agree more. This is the worst. Should have stayed with TiVo until Bell Fibe is available in my area.

  • abel_j001
    J Abel (@abel_j001) reported

    @cogecohelps Is there/Will there be a login for Cogeco users on the CityTV app? I'm able to use the Global app just fine. There's also a plm with the CTV app login.