Cogeco outages and service status in Burlington, Ontario
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Full Outage Map
- Cogeco generated 0 outage signals in the last 24 hours around Burlington, including 0 direct reports.
- The most common problems reported in this area mention TV and Internet.
- TV (67%)
- Internet (33%)
The latest reports from users having issues in Burlington come from postal codes L7T .
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Problems in the last 24 hours in Burlington, Ontario
The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Burlington, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Burlington, Ontario
The most recent Cogeco outage reports came from the following cities: Milton, Burlington, Hamilton, Oakville, and Hamilton.
| City | Problem Type | Report Time |
|---|---|---|
 Milton
|
TV | 17 days ago |
|
Burlington
|
TV | 28 days ago |
|
Hamilton
|
Internet | 29 days ago |
|
Oakville
|
TV | 1 month ago |
|
Hamilton
|
Internet | 2 months ago |
|
Hamilton
|
Internet | 2 months ago |
Community Discussion
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Cogeco Issues Reports Near Burlington, Ontario
Latest outage, problems and issue reports in Burlington and nearby locations:
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Richard Whitlock (@RichardWhitloc2) reported from Hamilton, Ontario@cogecohelps It was not cogeco who took it down:(
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Stacy (@Samtwo2) reported from Hamilton, Ontario@cogeco is there a cable/internet outage in downtown #hamont? Nothing is working here.
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Jeff Burton (@JeffBurton81) reported from Oakville, Ontario@cogecohelps @TekSavvyCSR so do I still pay for my 'service' today. At least once a month we lose service because of Cogeco...if I wanted to put up with this I would have signed up directly with Cogeco
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๐๐๐๐๐๐ ๐๐๐๐๐๐ ๐ (@sameerxyousofi) reported from Milton, Ontario@cogeco Just spent 1 hour trying to get ahold of Technical Support. When connected he was not able to locate the Account Info for 30 mins. Provided every Personal Info and Modem Info, only to be hung up on. Absolutely disgusting and beyond unprofessional !!!!
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jamesnorthgs (@jamesnorthgs) reported from Hamilton, Ontario@cogeco is there an issue with service again in Downtown Hamilton??? All my services have just dropped and I kind of need wifi in order to use my register, 25 minutes and counting
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Jennifer Gould (@msjengould) reported from Hamilton, Ontario@cogecohelps What is the phone number for customer service? The phone number provided on your website 18662614447 is โnot in serviceโ. Cogeco has been extremely frustrating to deal with this week.
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James Heffron (@jamesheffron) reported from Milton, Ontario@cogeco it amazes me that you can get through to sales within seconds but end up on hold to cancel one of three services. Your website for self serve Epico premium internet has been down for days. It seems easier to switch to @Bell?
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Stu Wilson (@StuWilson1892) reported from Hamilton, Ontario@cogeco How do you cancel a series recording on epico.
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AmTallGirl (@AmTallGirl) reported from Oakville, OntarioItโs 9:48pm in Oakville Ontario. Anyone else still having issues with #cogeco Internet and phone services. On hold with them and there is no recorded messages about problems.
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Stacy (@Samtwo2) reported from Hamilton, OntarioIs anyone else's Cogeco cable/internet down? #HamOnt
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Jerry DeQuetteville (@jdeq) reported from Burlington, Ontario. . . and it looks like cogeco is down for the second time in a week. Feel for everyone trying to work from home and students trying to learn today.
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Lu (@lieu_days) reported from Burlington, Ontario@mssweetmarie @taykmr @Bell_Support @BellFibe @cogeco Hmmmm. They always tell me there is no problem. Maybe havenโt got the right person, or a helpful person.
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Stacy (@Samtwo2) reported from Hamilton, OntarioFyi #HamOnt Cogeco is currently experiencing no service with the TV and internet services on JOHN ST S in HAMILTON. Technicians are working diligently to restore your service(s) and a follow-up message will be sent when the outage has been resolved.
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Peter Norris (@pgmnorris) reported from Oakville, Ontario@cogeco How do I DM you sounds like I should know but have never done it you say Sandra who are you where is your address
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Lu (@lieu_days) reported from Burlington, Ontario@taykmr @mssweetmarie @Bell_Support @BellFibe I tried to get @cogeco but they said there was no line to my house and never ended up putting one in or setting me up. So seems that no one has good customer service. I wish there were options.
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Peter Norris (@pgmnorris) reported from Oakville, Ontario@cogeco To be honest with you I have reached out to them for several years now, there are lots of businesses around here and the demand must be greater than the supply the service is poor and itโs up to you to fix it. Iโm the customer I would prefer you take it up on my behalf
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Eduardo Mejia (@edumejiac) reported from Burlington, Ontario@Bell Iโm new costumer Iโve been waiting a week for cable & wifi installation. contacted costumer service and what I got as a answer was โif you are not happy you can cancel you orderโ i will and go back with cogeco at least theyโre nice ppl thanks !
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Chris C. (@mad4erit) reported from Oakville, Ontario@cogecohelps @cogeco The phone message stated the outage is affecting multiple neighborhoods in oakville, I assumed that was major. How small is the outage?
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Eduardo Mejia (@edumejiac) reported from Burlington, Ontario@Bell_Support Iโm new costumer Iโve been waiting a week for cable & wifi installation. contacted costumer service and what I got as a answer was โif you are not happy you can cancel you orderโ i will and go back with cogeco at least theyโre nice ppl thanks !
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Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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chad (@sylvestor1967) reported@ryangerritsen It took me 4 hours on the phone and 3 weeks later I finally got Cogeco to stop my service. There are rules on the books now but they have you got around and around leading nowhere. This is why we need competition up here for the 3 big suppliers to shake in their boots.
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Shan Kumar ๐จ๐ฆ๐๐จ๐ฆ (@rraj2k12) reported@cogecohelps Once I opened a ticket and Cogeco recognized the outage, they resolved it. But, your support should not have waited for a customer to convince you of an outage in your own network. Aren't you monitoring your network for outages and impact 24/7 ?
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that gay guy (@Seaniebutts) reported@cogeco sucks
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Norm (@quietlybless) reported@handiclapper @cogeco @CRTCeng Imagine someone with very thick accent stating they were born in canada but "myculture doesnt speak like yours". If you're born & raised in here & your accent is so thick , you've never , ever got to know any other culture or...he's a liar. (& everyday ๐ service)
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Devin Thomas (@DeviniusMaximus) reported@cogeco @yourtvptbo I've been trying to get a hold of you clowns since Friday. Terrible service
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Norm (@quietlybless) reported@cogeco HORRIBLE service for months. Customer service manipulates people over the phone to avoid issuing credits. Will be requesting large refund when contract is over & calls are reviewed @CRTCeng
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EconomicWoes ๐ค (@ManyBeenRinsed) reportedCogeco operations in Burlington has let go of hundreds of employees. Teams of 15 down to 2. Managers of 20 down to 5. AI chat bots taking over. This is happening everywhere. Expect more of this over the coming 12 months.
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Loud mouth (@solkumar) reported@cogeco raised my monthly invoice right out of the blue by $50. Poor service and pathetic customer support. Called to cancel and they only work 9 to 5 from Monday to Friday. These people should be taken to code or causing misery to their customers.
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Erik Boivin (@tattooPeel) reportedWhy would Cogeco follow me now! just cause i finally realised what going on! And why my internet is is always down why do i pay for an impossible speed ! Why no one told me about the 500 mb /sec before i paid years of full price!! Yeah! i cought on!
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๐ฏJT.๐ฏ (@JimmyT2022) reported@cogeco Switched to a business account. Letโs see if thisn works out so far much better customer service and being a staellite office they took it way more serious. Their residential department suuuuucks