Cogeco outages and service status in Hensall, Ontario

Problems in the last 24 hours in Hensall, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Hensall, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Terry (@gr8playz) reported 8 minutes ago

  @cogeco As of 10:15 pm our services have finally been fixed. 13 total hours out of service! When should I see a refund for services lost?

• 
  Karen Favaro (@FavaroKaren) reported 13 minutes ago

  @cogecohelps you guys are a joke here in Belwood ON. 2 years of the shittiest service from @cogeco Time to switch back to @bell.ca

• 
  HumbertOst (@christiancont) reported 13 minutes ago

  @cogecohelps If you work from home, DO NOT GO WITH COGECO. The service quality and technical support are AWFUL. After days of multiple calls and even a technician visit, no one has been able to fix the issue to provide at least a decent, stable internet connection. STAY AWAY FROM COGECO!

• 
  OneShot Scott🇨🇦 (@Scootietang) reported 14 minutes ago

  These @cogeco people don't give up. Even if your walking away from them at the mall they will still yell their pitch at you. If they come to your door and you tell them your not interested they will still go through their pitch. I can tell you I will never go cogeco.

• 
  Griff0n (@_griff0n) reported 14 minutes ago

  I helped my parents switch internet away from @cogeco because of the slow upload speed. Fifty megabits per second upload is slow. Seven months after switching to a competitor, a contracted technician with no signage on his van was rude and cut my father's two coaxial cables outside instead of unscrewing theirs and left almost a meter of coaxial on the line at the road. A month later, two Cogeco sales men showed up at supper time were audibly annoyed while asking why we switched to a competitor and offered "the highest speed" and did not want to say if the upload speed is close to a thousand megabits per second.

• 
  Erik Boivin (@tattooPeel) reported 15 minutes ago

  Why would Cogeco follow me now! just cause i finally realised what going on! And why my internet is is always down why do i pay for an impossible speed ! Why no one told me about the 500 mb /sec before i paid years of full price!! Yeah! i cought on!

• 
  Katie Patterson (@PattersonKatiee) reported 19 minutes ago

  @__m3lisssa No I don't pay for it. But I do have sportsnet with my cogeco package and used my cogeco login

• 
  Devyn Farrugia (@devynfarrugia) reported 21 minutes ago

  @cogeco My patience, for dealing with your customer support!

• 
  Ryan (@moe1178) reported 22 minutes ago

  @cogeco are you serious with your technical support? What a joke!!!!

• 
  Surjit Mohan Das (@EmperorSurjit) reported 27 minutes ago

  @cogecohelps My COGECO Internet is not working. This is happening very often. Now even after repeated resets it still not working. Unable to contact support which keeps asking for personal ID number which is not provided. On the App the AI assistant is useless