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Cogeco

Cogeco Outage Report in Hensall, Ontario

Why is my Cogeco service not working?

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Full Outage Map

Problems in the last 24 hours in Hensall, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Hensall, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  • 56% Internet (56%)
  • 24% TV (24%)
  • 8% Total Blackout (8%)
  • 6% Wi-fi (6%)
  • 4% E-mail (4%)
  • 3% Phone (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • tobiascarryer
    Tobias Carryer (@tobiascarryer) reported

    @cogeco Here's how to fix it on Mac: Settings > Network Click on Wi-Fi on the left. Click "Advanced..." on the bottom right. Click DNS at the top. Click the plus sign on the bottom left under "DNS Servers". Type 8.8.8.8 Do it again for 8.8.8.4 "OK" and "Apply"

  • philmillman
    import { phil } from 'miller' (@philmillman) reported

    @toddycoupe @neverfever @outagedetect I had to do it in my modem/router since my mesh WiFi was failing with the broken DNS. If you're using the Cogeco WiFi you should be able to set on either laptop or router.

  • WayneBHay
    πŸ‡¨πŸ‡¦ Canada ❀ πŸ‡ΊπŸ‡Έ πŸ‡©πŸ‡ͺ πŸ‡¦πŸ‡Ί (@WayneBHay) reported

    @cogeco Lockdown, people working from home, internet goes down.. Will you discount next month's bill? People now have to use their data plans on their phones to get things done πŸ€”

  • oskingpin
    oskingpin (@oskingpin) reported

    @justincooke182 @cogeco Curious as to why changing the DNS resolves the issue. Does it imply that the issue is not with the internet service, rather it's with Cogeco's DNS gateway? Or do you think they took down their DNS gateway to look into an issue with their service?

  • WH1TE__FANG723
    WH1TE__FANG (@WH1TE__FANG723) reported

    @cogecohelps switching to another company as soon as this outage comes back and dealing with customer service. Thanks a lot. A days work, gone thanks to cogeco internet and phone provider.

  • Iama__Christian
    God Loves You (@Iama__Christian) reported

    @cogecohelps I live in St. Catharines Ontario my Cogeco wifi is not working I unplugged it and reset my desktop after I plugged everything back in.

  • BenjimanPower
    Benjiman Power (@BenjimanPower) reported

    @cogeco The issue appears to be related to DNS servers - if you set your DNS servers to Google's Public DNS your service may work. DNS server: 8.8.8.8, 8.8.4.4

  • Jaapie
    Jaapie (@Jaapie) reported

    @Cogeco. Service has been down since 10 AM in Brockville.

  • HamiltonFASD
    Hamilton FASD (@HamiltonFASD) reported

    @cogeco Any idea on timing for resolving the lack of service? Also perhaps listing the areas affected?

  • divadee_43
    cupcake (@divadee_43) reported

    @cogeco thanks for your crap internet. Makes working and remote learning from home impossible. Im canceling. You can take your overpriced internet and shove it up your ***.