Cogeco

Cogeco Outage Report in Hensall, Ontario

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Hensall, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Hensall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in Hensall, Ontario 11/27/2025 08:10

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Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. Internet (40%)

    Internet (40%)

  2. TV (40%)

    TV (40%)

  3. E-mail (9%)

    E-mail (9%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • MeganOCO Megan O’Connor (@MeganOCO) reported

    This…after 3 days of @Cogeco vans up 3 poles in front of my house cutting service at 5:30 am. What did they do? Supposed upgrade TV now not operational “There is an outage in your area L9H 2E1”

  • LynRandom1965 LynRandom1965🇨🇦 (@LynRandom1965) reported

    @ButterBrained @cogeco @cogecohelps Raising your bill after letting you think you've locked in a price on a two year agreement is standard operating procedure for Cogeco. And their "solution" will be to reduce your services not the raised price.

  • jaymack319 Jay mack (@jaymack319) reported

    @cogecohelps @cogeco This is not a reflection of the employees who have been professional as they always have been. This is directed at the customer srvc & technical support MGMT. We’ve had good experience with cogeco until now, but after minimum of 156 interruptions in 6 days I’m not happy.

  • agarwalsomya123 somya agarwal (@agarwalsomya123) reported

    @cogeco i m facing internet issues in Burlington Ontario. Pl assist

  • MeganOCO Megan O’Connor (@MeganOCO) reported

    Once again, a New Day & my #Cogeco @cogeco service sats “wifi has no internet access” the most common message I get for 2.5 years Yesterday Cogeco tech was inside my utility room “Found a big problem & fixed it”

  • SGHcantcopy ShaneH (@SGHcantcopy) reported

    @cogeco thank you for the amazingly ****** service. Trying to watch the Jays game and right when they are rallying for 4 runs and the internet goes out AGAIN! Averaging 1-2 outages a day and the only response I get is “power cycle it”. **** you. Sincerely, Paying Customer

  • jpmelchiades Joao Paulo Melchiade (@jpmelchiades) reported

    Hello @cogeco @cogecohelps , I am not a customer, when call 1-866-261-4447, and select internet service (residential) an auto message says that they have an account associated with my phone number, and I need to enter a security code, how can I clear this situation!

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    Bell, Telus, Videotron, Cogeco, Eastlink & SaskTel filed a joint #CRTC R&V: Part 1 Application for the Review and Variance of Telecom Decision CRTC 2025225, Mandatory Notification and Reporting of Major Telecommunications Service Outages

  • jaymack319 Jay mack (@jaymack319) reported

    @cogecohelps Steven I DMed you. Tech just left & surprise there's nothing wrong with the lines as previously stated on numerous calls w/ Tech support & yday with their manager. @cogeco & @cogecohelps this has got to be the worst customer service I have ever seen. Times internet down 163

  • MeganOCO Megan O’Connor (@MeganOCO) reported

    @cogecohelps @cogeco You need to fix my wifi internet L9H 2E1 You know exactly which homes are affected You should be crediting accounts for service outages without making customers call or DM