Cogeco Outage Report in Hensall, Ontario
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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours in Hensall, Ontario
The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Hensall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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Internet (57%)
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TV (23%)
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Total Blackout (7%)
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Wi-fi (6%)
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E-mail (5%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Kevin Siddique
(@kboxlive) reported
@carrytelca contacted @cogeco and a tech will be here on WEDNESDAY. That's 5 days without internet including 3 business days. I'm not even angry anymore. I'm at the point of not caring. I'm tired of talking to tier 1 techs and rebooting my modem when it's clearly not the problem.
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Cindy Rossi
(@CindyRossi77) reported
@RogersHelps CTV2(channel 20 on digital adapter is also not broadcasting). No need for me to waste my time on DM. It's a Roger's problem. Cogeco is fine. Couldn't see Live from ABC while feed was to CTV. Then later saw Live on ABC when you disconnected the feed to CTV.
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Kevin Siddique
(@kboxlive) reported
@carrytelca has to open a ticket with @cogeco so this probably won't get resolved tonight. CarryTel's support closes at 7pm. I don't know what I'm going to do about work tomorrow.
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🐮Red Bulls Bets🐮
(@RedBulls_Bets) reported
Send @bell to mars terrible thank you @cogeco for figuring it out in a hour not 14 days
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Kevin Siddique
(@kboxlive) reported
@carrytelca @cogeco I had to explain that I WFH and lost work hours. I also had to tether my phone so my family could have Internet. I also had to point out that I've been a customer for >6 years. The best they can do is 10 days credit plus $5. That's about $30 credit which I had to take or lose.
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Mike Maude
(@mikejmaude) reported
Maybe I’m crazy but there was a cogeco worker at my neighbours all day today and when he leaves my internet stops working. Wtf is this
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Kevin Siddique
(@kboxlive) reported
@carrytelca @cogeco This is the first major incident I've had with CarryTel in 6 years. It's not even their fault -- it's Cogeco's fault. But CarryTel support handled it very badly in my opinion. I think it's time to look at other ISPs in the area.
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Kevin Siddique
(@kboxlive) reported
@carrytelca @cogeco The management team at @carrytelca called to talk about compensation. The original offer was credit for the 5 days of no service. That's about $12. That doesn't even cover the cost of gas to get the modem that I didn't need. I asked them to do better. Next offer was an extra $5.
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Louise
(@louisembruneau) reported
@cogeco epoc not working with crave the sounds is off. Not user friendly
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Thelma Cameron
(@ThelmaCameron18) reported
@FairplayDesigns Cogeco is the same ! You need to call them, then they thank you for being their loyal customer for 30 years, BUT, they can't call you up and offer some great deal! You are forced to beg !