Cogeco outages and service status in Iroquois, Ontario

Problems in the last 24 hours in Iroquois, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Iroquois, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Heidi (@HeidiRich72) reported 8 minutes ago

  Renegotiate with @Bell we just moved house 2 months ago left Cogeco, Bell gave us a 2 yr deal $80/month I only wanted their best wifi they threw in basic cable and landline. Had some tech issues needed a technician just got a $75 technician charge but I’ll fight it tomorrow

• 
  CARTY CARTY (@deliaflower1) reported 8 minutes ago

  @thisisgrazie @cogeco @Bell I would call "Loyalty", dept and discuss it They're great. It's also handy to make a note for a month before your 2 year deal ends to remind you to renew another deal on time Just a tip from another customer.

• 
  RealStevenJames (@RealStevieJames) reported 10 minutes ago

  @cogeco your support system has to be one of the worst. I have no internet to complete my work. I’ve spend an hour and half troubleshooting and trying to call. I was disconnected 2 times so I used to app to speak with support on there. Lucky me, that convo dropped too. Call me!

• 
  pauline driscoll 🇨🇦🇬🇧 (@pauldris) reported 10 minutes ago

  @cogecohelps trying to cancel our cogeco services …

• 
  Den 🍁 (@denunglued) reported 11 minutes ago

  @cogeco @cogecohelps is such a joke. Internet down. They tell you to use chat for quick access. 76 min wait. You try and call and the recording tells you to unplug for 5 seconds and hangs up on you. Unreal customer service. Now what?

• 
  The Terrible Hook (@TheTerribleHook) reported 12 minutes ago

  @cogecohelps I don't let anyone push me around but I push back with a custom-made style that's "Deadpool meets Downton Abbey", Jodi. I even have a service award for it. #Cogeco

• 
  wanedavis (@wanedavis) reported 13 minutes ago

  @cogeco how do i get live chat support? Your bot doesn’t give me an option regarding the epico box issue i am having

• 
  SAF (@MUgowanne) reported 18 minutes ago

  @cogeco I have been trying to cancel my service and I have tried to call for over two weeks and a rep ends up transferring me to an extension nobody picks! Seems like I am forced to keep a service. I just got a bill asking me to pay when I already returned the modem. Kindly fix

• 
  HumbertOst (@christiancont) reported 19 minutes ago

  @cogecohelps If you work from home, DO NOT GO WITH COGECO. The service quality and technical support are AWFUL. After days of multiple calls and even a technician visit, no one has been able to fix the issue to provide at least a decent, stable internet connection. STAY AWAY FROM COGECO!

• 
  Greg Gilhooly (@GregGilhooly) reported 20 minutes ago

  I’m on hold trying to get an @cogeco technical issue resolved. Not only are there no humans to pick up the call, but the recorded messages they play while on hold are computer generated and mis-pronounce both “wi-fi” and the name of the company itself. It’s bizarre and awful.