Cogeco

Cogeco Outage Report in Joliette, Lanaudière, Québec

Some problems detected

Users are reporting problems related to: tv, internet and e-mail.

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Joliette, Québec

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Joliette and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in Joliette, Lanaudière, Québec 12/19/2025 07:30

December 19: Problems at Cogeco

Cogeco is having issues since 07:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. TV (40%)

    TV (40%)

  2. Internet (40%)

    Internet (40%)

  3. E-mail (9%)

    E-mail (9%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • bethdoesstuff_ beth (@bethdoesstuff_) reported

    @cogeco so I can’t work because of an outage that hasn’t been reported but I also can’t call in to ask about it because you don’t open until 8:30? This is terrible service

  • albutton02 al button (@albutton02) reported

    @cogecohelps Why is Cogeco so inconsistent with both Internet and Epico...feel like middle ages with such poor and intermittent service and yet I am at the most expensive plan.....You can only reset your modem so much...this is ridiculous...need competition

  • lauralittlewd laura (@lauralittlewd) reported

    @cogeco we pay so much for the internet we rely on considering we don’t get cell service in our area. with the constant unpredictable outages you should at least compensate your customers and businesses that go full days without internet.

  • StonedOttawaGuy ****** Ottawa Guy (@StonedOttawaGuy) reported

    @wazlife @cogeco @cogecohelps Where are you that you're paying about $150 a month? I'm in Pet, I was once paying $135, threatened to leave and now I'm paying $75 tax in for 1gb down. Starlink also has some pretty big reliability issues fwiw. Occasional internet outages is unavoidable it seems.

  • SaliveMeAlone Tyler Salive (@SaliveMeAlone) reported

    @candacelynnxo @cogecohelps @cogeco It rained yesterday of course there’s an outage

  • nextarkid122 ExtremeGizmo122 (@nextarkid122) reported

    @cogeco Let me guess this also affects @breezeline customers as well? Bring back WOW! so far your script reading CSR’s aren’t helpful in the slightest. This outage for closing in on 48 hours has cost us 2 days wage. Get it fixed.

  • RaggedyPixie Liz (@RaggedyPixie) reported

    @cogeco I was put on hold for over an hour then got cut off. I called in again and explained the situation and I was put on hold AGAIN! This is poor customer service.

  • gluteusMATTimus Matt Watson (@gluteusMATTimus) reported

    @cogeco I’m so done with this company. I get a cut cable can happen by some random act/company, however your company experiences some type of “service interruption” every few days almost. WHY ARE WE PAYING YOU???

  • AlishaCorriveau Ali (@AlishaCorriveau) reported

    @cogecohelps @lauralittlewd @cogeco Good morning, I agree with Laura, we pay so much for internet. I rely on internet for my job, I am now using my personal data to be able to work, once my data runs out today, I will be needing to take vacation time for this issue. Super annoying.

  • dawnthehorizon sarah (@dawnthehorizon) reported

    @cogeco hopefully y’all fix it soon. making us pay and arm and leg for your services when they constantly have random outages. everyone including businesses rely on the internet, should be reliable. and it’s not. eta would be greatly appreciated