Cogeco

Cogeco Outage Report in Joliette, Lanaudière, Québec

Some problems detected

Users are reporting problems related to: tv, internet and e-mail.

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Joliette, Québec

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Joliette and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in Joliette, Lanaudière, Québec 12/06/2025 09:40

December 06: Problems at Cogeco

Cogeco is having issues since 09:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. TV (40%)

    TV (40%)

  2. Internet (40%)

    Internet (40%)

  3. E-mail (9%)

    E-mail (9%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • tmlayne Elaine (@tmlayne) reported

    @cogeco no internet or cable! Can’t believe I pay for this garbage!

  • PaultSpeck Paul Speck (@PaultSpeck) reported

    @cogecohelps @cogeco Really? This is your response? Do you think it is responsible to ask people to get in line at the Post office to return a broken tv converter? Do yeah think you may just want to wait until the LOCKDOWN is over??? WTF

  • ImToreos chris toreos (@ImToreos) reported

    @cogecohelps @cogeco Appreciate that, last time i called i got a message saying "Please call during the hours of 8am and..." and using twitter is almost impossible when the issue is occurring. So mid afternoon around now is the only time I am able to use my Internet.

  • the905guy 🇨🇦Matthew Dunn🇨🇦 (@the905guy) reported

    @cogeco I tried to get EPICO. The person on the phone actually talked us out of it saying it was far too expensive and not only would it cost more to get it I’d get slower internet. Firstly re-train on sales. And it’s never good to not get people on new stuff

  • waiwode Doug Pirko hopes to be regarded as mildly amusing. (@waiwode) reported

    It has taken @cogeco 11 days and 4 service calls to ascertain there is a problem with the external cable. The “No internet” saga continues.

  • ImToreos chris toreos (@ImToreos) reported

    @cogecohelps @cogeco It doesn't happen during your operating hours so there is no way anyone is ever able to help me.

  • murbrab Murbrab (@murbrab) reported

    @cogecohelps It’s more than an inconvenience now, a blip in service is an inconvenience, over 4 hours of outage in the middle of the day needs another description - shocking service provision by @cogeco comes to mind. But after all we are just customers, why would we matter

  • deaona918 Deaona918 (@deaona918) reported

    @cogeco The customer service Representatives at Cogeco seem unable to resolve the issue I’ve been having with my WiFi intermittently disconnecting every few minutes and making FaceTimes cut in and out

  • murbrab Murbrab (@murbrab) reported

    @cogecohelps I get that they are trying to fix it, my frustration is the glib use of the ‘sorry for the inconvenience’ message. If @cogeco was more focussed on providing excellent service and value for money given what we pay each month, the use of glib meaningless phrases would be zero

  • George_Jungle67 George Jungle (@George_Jungle67) reported

    @cogeco Does this service work on devices such as firetv or android tv?