Cogeco

Cogeco Outage Report in Khiva, Ontario

Some problems detected

Users are reporting problems related to: tv, internet and e-mail.

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Khiva, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Khiva and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in Khiva, Ontario 12/05/2025 16:55

December 05: Problems at Cogeco

Cogeco is having issues since 12:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. TV (41%)

    TV (41%)

  2. Internet (40%)

    Internet (40%)

  3. E-mail (9%)

    E-mail (9%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • Chaosking243 Nicholas (@Chaosking243) reported

    @smokingcolourz @cogeco Found my issue once the sun came up, looks like our cable line that ran between us and our neighbour across the street snapped somewhere in the night. Called, and earliest they can have someone out is Thursday, and I bet they won’t even send someone who can fix the line.

  • Luney66 ¯\_(ツ)_/¯ Lisa 🇨🇦 (@Luney66) reported

    Since when does one need Power of Attorney for @cogeco to report an outage?? My Auntie almost 80 yrs old so I tried to call for her. They won't let me unless I'm Power of Attorney!! This is BS. 😢

  • JasonCa47450102 Jason Calderon (@JasonCa47450102) reported

    @cogeco What about the Hamilton, L8L area? Your website generates a new estimate for a fix every hour, lost service on the 23rd.. 🙃

  • SElsbury Scott Elsbury (@SElsbury) reported

    @3v3nMoR This from the guy asking for cogeco to reimburse for 24 hours of cell data as a result of the outage !

  • PEPE4ff Pat Riley (@PEPE4ff) reported

    @Bell_Support Nothing to look into- I’ve used the virtual repair tool more times then I can count - I’ve been in chats with one of your service reps.. “it was an authentication issue” so they say and then back to losing internet and having to use my data … I’m just going to cogeco now

  • feartheglove Doc (@feartheglove) reported

    @cogeco I went to the grocery store twice. Power on since last night. Services down for over 24 hrs

  • Cokey_the_Bear John Sly (@Cokey_the_Bear) reported

    @cogeco What is the time frame for the Kingston K7M 9C9 area? We never lost power even though your outage page states that's the reason why. Can you elaborate?

  • iamjordanexpert Jordan (@iamjordanexpert) reported

    @cogeco It’s been down for 24 hours now, are we to expect compensation? The other companies are fine, as they prepared for the impending weather. Why didn’t you? This can’t soley be a hydro issue as there aren’t many.

  • twittorr Tony Orr (@twittorr) reported

    Good news! The blizzard warning has ended. Still terrible conditions out there but things should start to improve. Hey @cogeco, maybe you could diligently restore services. Service has been out since late Friday. #Kingston #ygk

  • StinsonAnalytic David Stinson (@StinsonAnalytic) reported

    @Mootz613 @cogeco Is it too much to ask that Kingston customers be given an expected date/time of service restoration? Or at least some sort of answer or acknowledgement? This really is a text book case of how not to handle outages.