Cogeco Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario
No problems detected
If you are having issues, please submit a report below.
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours in Kitchener, Ontario
The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
-
Internet (58%)
-
TV (24%)
-
Total Blackout (7%)
-
E-mail (6%)
-
Wi-fi (6%)
-
Phone (1%)
Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario
The most recent Cogeco outage reports came from the following cities: Kitchener.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener |
Internet | |
| Kitchener |
Total Blackout | |
| Kitchener |
Internet | |
| Waterloo |
Internet | |
| Kitchener |
Internet | |
| Waterloo |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
-
Christine O'Brien
(@steeenps) reported
Update from earlier in the week. @cogeco told us they would not be adjusting any fees for victims of the Fairwinds Fire. A free pause of service for a period of time while situation is assessed was our suggestion but they refused. #sarnia #sarniaobserver @ObserverTerry
-
Niki
(@WestonNiki) reported
@cogeco what’s up with the tv not working in L8G ???
-
Cody Doucet
(@Doucet3) reported
@cogeco Are your phone lines down? I’m trying to call in about my account?
-
Marina
(@Marina35690107) reported
@jdeq We switched from Bell to Cogeco. Worse customer service. Hassle to return their equipment. Still got bills even after service stopped. Worse company ever @bell.
-
𝚂𝚑𝚢’𝚜 𝙲𝚑𝚊𝚘𝚜 🤍🌻
(@s_j_xo) reported
@cogecohelps @RebeccaShanks5 @cogeco Oh I already had a tech look at my account and stuff and they claimed my internet has been online and there’s no problems! Whoever I spoke to said I should see two of my lines but I dont - I only see one that says 5G.
-
Christine O'Brien
(@steeenps) reported
Everyone in #sarnia is helping our seniors out. @cogeco suggests paying $15 a mo to pause service until it can be transferred, if equipment not reusable it could be up to $600 (eating into limited insurance money). Relocation will have an additional fee as well.
-
FullMoonCastlefinestablesandvastestates
(@fullmoonfarm1) reported
ffs. @cogeco my bill has increased AGAIN for the same service. I may have to rethink this whole internet thing. you might be losing a long-time customer.
-
Phil L
(@TMLFiveStarCo) reported
@Bell officially had Bell fibe TV for the last week. I've spent just as much time re booting the system as I have watching it. Bell has been a nightmare. A wk an I switching back @cogeco is where it's all for TV an internet needs. I've been a cell customer for over 20 yrs.
-
Christine O'Brien
(@steeenps) reported
Again, pausing service for free for a period of time would help confused and tired seniors and families sort out their next steps and not be charged in this stressful time. @cogeco perhaps you should reevaluate your response to tragedies such as this. 😢 Have some heart.
-
Vickie Clancy (Red)
(@vic_canuck) reported
@CBC Don't know if this is limited to @cogeco but I'm tired of the delayed audio when watching both CBC channels (reg and hd). Its like watched dubbed Japanese and has been like this for weeks. Fix it!! #nuisance