Cogeco outages and service status in Kitchener, Ontario

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Kitchener, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kitchener, Ontario

The most recent Cogeco outage reports came from the following cities: Waterloo, and Kitchener.

City	Problem Type	Report Time
Waterloo	Wi-fi	11 days ago
Waterloo	Internet	14 days ago
Kitchener	Wi-fi	2 months ago
Kitchener	Internet	3 months ago
Kitchener	Total Blackout	4 months ago
Kitchener	Internet	6 months ago

Community Discussion

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Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Therese (@theresemacdona6) reported 2 minutes ago

  @cogeco. Holy ****! They call me telling me I owe them money. Been with them for a little over a month. I have to tell them I’ll call them back. I check with my bank. Yes I paid 4 days ago. I call them back. They advise me to call them each time I pay from my bank account! 🙄

• 
  AnarQueso (@AnarQueso) reported 3 minutes ago

  @alancross @cogeco Cogeco is, by far, the worst telecom service I've ever had the misfortune of dealing with. Switch to anyone else.

• 
  Erik Boivin (@tattooPeel) reported 4 minutes ago

  Why would Cogeco follow me now! just cause i finally realised what going on! And why my internet is is always down why do i pay for an impossible speed ! Why no one told me about the 500 mb /sec before i paid years of full price!! Yeah! i cought on!

• 
  Bradsports (@Bradsports2) reported 5 minutes ago

  @cogeco lots of Cogeco problems again today in Colborne - ?? - becoming frustrating - wifi cable TV almost a coin flip as to whether or not it will work lately - any resolution in sight? Thx

• 
  Tricia Robson (@robson_tri87484) reported 8 minutes ago

  So over service from @cogeco. Constantly have to restart/update just to get the TV to work. The price is getting ridiculous, they give you offers say its good for so long but no not true. should not have to keep calling to adjust. Loyal customer for years but time to move on.

• 
  Tracey (@TraceLynn) reported 8 minutes ago

  @cogeco is there a problem with the cable in peterborough? The audio is cutting out and the picture is choppy.

• 
  Cris (@Cricrifi) reported 11 minutes ago

  Ontario people thinking of switching to Cogeco mobile DO NOT MAKE THE MOVE. My 76yr old mom was swindled. Horrible customer service. Tried to move back to her other provider now COGECO mobile won’t port her number. Over 20 hours lost on phone. @cogecohelps

• 
  Bradsports (@Bradsports2) reported 13 minutes ago

  @cogeco lots of Cogeco problems again today in Colborne - ?? - becoming frustrating - wifi cable TV almost a coin flip as to whether or not it will work lately - any resolution in sight? Thx

• 
  Charles (@Charles55961330) reported 16 minutes ago

  @cogeco Epico is the worst technology I have ever encountered. The solution to problems is to restart or replace the unit. It’s time you admitted its failure and replace with something better.

• 
  Velko D (@VelkoD) reported 16 minutes ago

  @cogeco @cogecohelps has to be the worst customer service in the industry I called to speak with a technical advisor and you said reset your modem and hung up Hahahah what a joke