Cogeco

Cogeco Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario

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The latest reports from users having issues in Kitchener come from postal codes N2A.

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in Kitchener, Regional Municipality of Waterloo, Ontario 11/25/2025 20:30

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Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. TV (40%)

    TV (40%)

  2. Internet (40%)

    Internet (40%)

  3. E-mail (9%)

    E-mail (9%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario

The most recent Cogeco outage reports came from the following cities: Kitchener and Waterloo.

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City Problem Type Report Time
CanadaKitchener Internet
CanadaWaterloo Internet
CanadaKitchener Internet
CanadaWaterloo Internet
CanadaKitchener TV
CanadaKitchener Wi-fi

Community Discussion

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Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • gluteusMATTimus Matt Watson (@gluteusMATTimus) reported

    @cogecohelps So I have a question. I complained about services and outages and now I just got an email a week later saying I’m getting a rate hike of $6 for internet AND $6 for tv? Your service isn’t worth what we pay now. I’ll be cancelling before this takes effect. Bye cogeco

  • ZahraKotadia Zahra Kotadia (@ZahraKotadia) reported

    @cogeco seriously...i gave up a good contract for your lies and your agent in Barrie just put me on hold and then hung up...fantastic service!!!

  • Newsies1 Newsies❤️ (@Newsies1) reported

    @cogecohelps @cogeco They answered, heard I was trying to cancel internet (keeping cable) and then put on hold and left for 45 minutes and counting

  • HutsonWilmot Wil Y Hutson (@HutsonWilmot) reported

    @ryck_nancy @SGirardau @cogeco Oh yeah, the idiot Trudeau said he would help us out with the high cost of our Cell phone & cable provider rates?? Another one of his lies.

  • ashleigh_latham ShweeLeigh1616 (@ashleigh_latham) reported

    If I can give anyone/everyone a piece of advice it's DO NOT GET @cogeco !!!!! It is THE WORST service we've ever had. We are canceling everything with them. Wish we had @Bell fibe where we live cuz it was amazing at our other house.

  • mclaughlinr Ron McLaughlin (@mclaughlinr) reported

    Cogeco, 45 minutes, no answer and no service. You guys already start long weekend?

  • tnt_trevor Trev (@tnt_trevor) reported

    @JamesJoYo @cogecohelps People can't fathom the cost and amount of work it takes to provide such lines, and the fact that it's not up to cogeco to provide them, it's up to the towns, municipalities and cities they are being provided to to front that bill, so your issue should be with your local town.

  • TheBadge13 Badge (@TheBadge13) reported

    @ElSeldo @KatyaKnappe You're not with Cogeco i take it? They're pods solve that problem

  • tishhitsthefan Badum.Tish (@tishhitsthefan) reported

    37 mins on hold now. If the queue to speak to the disconnection reps is this long, how many other @cogeco users are also leaving? My guess is either a LOT, or they've got 1 person answering this line. Either way, it's yet more poor customer service on their part /5

  • AbhimanyuSeth17 Abhimanyu Sethi (@AbhimanyuSeth17) reported

    @cogecohelps I believe Cogeco never helps