Cogeco

Cogeco Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in Kitchener, Regional Municipality of Waterloo, Ontario 12/09/2025 07:20

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Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. Internet (40%)

    Internet (40%)

  2. TV (40%)

    TV (40%)

  3. E-mail (9%)

    E-mail (9%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario

The most recent Cogeco outage reports came from the following cities: Kitchener and Waterloo.

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City Problem Type Report Time
CanadaKitchener Internet
CanadaWaterloo Internet
CanadaKitchener Internet
CanadaWaterloo Internet
CanadaKitchener TV
CanadaKitchener Wi-fi

Community Discussion

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Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • LynRandom1965 LynRandom1965🇨🇦 (@LynRandom1965) reported

    @ButterBrained @cogeco @cogecohelps Raising your bill after letting you think you've locked in a price on a two year agreement is standard operating procedure for Cogeco. And their "solution" will be to reduce your services not the raised price.

  • MeganOCO Megan O’Connor (@MeganOCO) reported

    This…after 3 days of @Cogeco vans up 3 poles in front of my house cutting service at 5:30 am. What did they do? Supposed upgrade TV now not operational “There is an outage in your area L9H 2E1”

  • ellispaul88 Paul Ellis (@ellispaul88) reported

    @cogeco Nice work customer service! I was on hold for 75 minutes even though the estimated wait time was only a pathetic 45 minutes, and then you hung up without answering. I've now signed up with Bell Fibe and will cancel Cogeco if I can ever get someone on the phone.

  • EvelynSmit95492 Evelyn S (@EvelynSmit95492) reported

    @RealPtitty @melissacare01 When I have had to call customer service at Koodo, Bell, Cogeco, RBC and even Hudson Bay when they were in business, I usually speak to a rep in the Philippines and sometimes Romania. IT is usually India.

  • MeganOCO Megan O’Connor (@MeganOCO) reported

    Once again, a New Day & my #Cogeco @cogeco service sats “wifi has no internet access” the most common message I get for 2.5 years Yesterday Cogeco tech was inside my utility room “Found a big problem & fixed it”

  • krakusvw74 Krakusvw (@krakusvw74) reported

    Bye bye @cogeco Awful service is what made me change

  • agarwalsomya123 somya agarwal (@agarwalsomya123) reported

    @cogeco i m facing internet issues in Burlington Ontario. Pl assist

  • MeganOCO Megan O’Connor (@MeganOCO) reported

    @cogecohelps Unlikely have been calling for > 2 years. Never ending crap service from #Cogeco

  • jaymack319 Jay mack (@jaymack319) reported

    @cogecohelps How not to handle customer complaints Part 2: Also DM'ed my Account Number to @cogecohelps no response yet. Latest outage 2:15 PM. @cogeco

  • jaymack319 Jay mack (@jaymack319) reported

    PLEASE REPOST if Cogeco in your area Now Day 7 since @cogeco decided to do a node upgrade to our internet service. # of service interruptions #/hr 2.5 #/day 37 Total interruptions since Oct 10= 260 + Calls to @cogeco =8 from @cogeco =2 Phone hrs total = 4.25