Cogeco

Cogeco Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario

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The latest reports from users having issues in Kitchener come from postal codes N2N and N2A.

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in Kitchener, Regional Municipality of Waterloo, Ontario 01/28/2026 02:40

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Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. TV (47%)

    TV (47%)

  2. Internet (33%)

    Internet (33%)

  3. E-mail (11%)

    E-mail (11%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario

The most recent Cogeco outage reports came from the following cities: Kitchener.

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City Problem Type Report Time
CanadaKitchener Internet
CanadaKitchener Total Blackout
CanadaKitchener Internet
CanadaWaterloo Internet
CanadaKitchener Internet
CanadaWaterloo Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • crackshottv crackshot- 🇨🇦 (@crackshottv) reported

    @rrushinko @cogeco That's the weird thing with @cogeco, they have really good customer service for the most part. Not much waiting, very attentive. The issue is that whatever they do to fix the problem either doesn't work or the problem is only solved for a day or two max before it comes back.

  • Teedert EJ (@Teedert) reported

    @cogecohelps Is cogeco repeating its email problems from 5 days ago? I'm not receiving emails from non cogeco addresses and senders are not getting un deliverable messages

  • Almightygoogly Ashley F (@Almightygoogly) reported

    Every couple of weeks, @cogeco likes to send someone to my house to try and convince me to change my internet service. Each time I explain that my internet is paid by my work, so I can't. It would be nice if they had a do not call list.

  • Teedert EJ (@Teedert) reported

    @spug92 @cogecohelps @cogeco Some emails have gotten through, many others, no. I still haven't received test emails to myself from my gmail account. Spent an hour on the phone this morning and the rep said she will escalate the issue and someone will get back to me..So far, crickets.

  • Teedert EJ (@Teedert) reported

    @cogecohelps @miller2727 I first became aware of this problem on the morning of Aug 3. After spending a lot of time on the phone providing detailed information to cogeco, emails started trickling in later in the day. I also believe not all arrived or were recovered. Disappointing to learn it's recurring.

  • MarisaDSouza2 Marisa D'Souza (@MarisaDSouza2) reported

    @cogecohelps Hi, 2x48 hrs have passed and we have been promised a call by a technician. On the phone at the moment and they want to issue another ticket with another promise of a call within 24-48 hrs!!!!!!! Cogeco service used to be good. What happened?

  • rrushinko Ryan Rushinko (@rrushinko) reported

    @crackshottv @cogeco I dislike bell, but I haven’t had any issues with bell fibe

  • mrsgooz Anna Guzzo (@mrsgooz) reported

    @cogecohelps Is cogeco email down??? Mine is saying that it’s unavailable!!

  • jdougmoore Doug Moore (@jdougmoore) reported

    @cogeco your data center in Toronto is down again. help!

  • opustpenguin From a distance...of at least 2 metres (@opustpenguin) reported

    .@cogeco 3 days to send out a technician to check for a service issue when I work from home is unacceptable. @cogecohelps is on it but just frustrated at the slow response given the importance of internet connectivity.