Cogeco outages and service status in Knowlton, Quebec

Problems in the last 24 hours in Knowlton, Quebec

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Knowlton, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Klink VonSchultznbundy (@JGooballs) reported 7 minutes ago

  @Oakvillejaysfan Some companies have garbage customer service but not Cogeco.

• 
  John Bugailiskis (@John_Bug) reported 13 minutes ago

  @cogeco Pretty disappointed in Cogeco's tech support. Lost internet, tv and phone early this morning and told they can't get anyone over until Sat. That's over 48 hrs without being able to call 911 in the event of an emergency.

• 
  Agent Kujan (@LoneSlug) reported 14 minutes ago

  @cogeco I have a problem. I spent the last 50 minutes dancing through your menu system trying to fix my internet. I can't get hold of a actual person to resolve the issue after using the self help portion. I want to talk to an actual human!

• 
  Goddamngreek (@Goddamngreek1) reported 14 minutes ago

  @cogeco Your customer service sucks. Wtf is going on..!?!? Your employees don't know how to resolve an issue with the customer. It's easy to sign up with your company but hard as hell to terminate a contract.

• 
  Charles (@lloyder1971) reported 16 minutes ago

  @cogeco bunch of thieves. Called today to cancel our mother’s cable as she’s been in hospital over 2 months and is never coming home. Apartment is empty but because she can’t call herself she’s had to pay still. She can’t ******* talk. #cogecothieves

• 
  Dan D'Alessandro (@ddalessandro) reported 16 minutes ago

  @cogeco #cogeco one hour on hold to Cogeco. My Mother in law reached them mid Feb and they never followed up or call back. So im trying to help her. This isn’t customer service. Should have sold yourself if this is what you would become. Just terrible!

• 
  Larry/Balker (@LSB1961LSB) reported 18 minutes ago

  @driver_error Guess they changed to high fibre and our equipment is wrong!!!! WTF why weren’t we notified. So no @cogeco till next week. Wife only talked to 5 different people and they all just pass the buck

• 
  Ted McIntyre (@Tedbits) reported 19 minutes ago

  So what did you do on Easter Sunday? We've spent the entire day trying to get cell phone service transferred back to @Virgin from @cogeco after the switchover last week left my wife unable to see group texts. So much fun.

• 
  St. Mo🇺🇦🌻☮️🙏 (@saintmo12) reported 21 minutes ago

  @peggy_blair @FireAndIce48 I feel exactly the same way. Cogeco the exact same bs! It infuriates me. My mother's bill in one year went up 89%! I refuse to pay for cable, I have antenna tv, use locally owned internet provider with awesome service & a streaming service. These companies don't care about you.

• 
  Fungus Trungus (@LeagueOfSmell) reported 25 minutes ago

  @cogeco any update on the internet outage in the Waterdown area?