Cogeco outages and service status in La Conception, Quebec

Problems in the last 24 hours in La Conception, Quebec

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in La Conception, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• 
  pirangi13 (@shanupirangi) reported 4 minutes ago

  @cogeco @cogecohelps Cogeco customer care is so hopeless, it has a 1000 options to select and once you somehow by pass to get to an agent they say reset modem and hang up via automated voice. Seriously!! I’ve had no internet since a day now and no one cares!

• 
  Soulful (@JazzinHockeyGrl) reported 5 minutes ago

  @MadHatter1167 @TSN_Sports Cogeco is down

• 
  Shawn (@shawnwahs) reported 8 minutes ago

  @cogeco fix your ******* internet! It constantly goes down and I’m tired of this **** service or lack of service period!

• 
  Frances (@franticlimbo) reported 8 minutes ago

  Sorry @cogeco but your customer service phone/chat/online totally sucks

• 
  Griff0n (@_griff0n) reported 8 minutes ago

  I helped my parents switch internet away from @cogeco because of the slow upload speed. Fifty megabits per second upload is slow. Seven months after switching to a competitor, a contracted technician with no signage on his van was rude and cut my father's two coaxial cables outside instead of unscrewing theirs and left almost a meter of coaxial on the line at the road. A month later, two Cogeco sales men showed up at supper time were audibly annoyed while asking why we switched to a competitor and offered "the highest speed" and did not want to say if the upload speed is close to a thousand megabits per second.

• 
  LCC I I Stand With Ukraine | Freedom to decide (@CarrascocortesL) reported 9 minutes ago

  @cogeco you don't have a phone number anymore for technical support? It has been a week I have rebooted the modem three times. I am paying for one gigabyte per second service, but the damn thing is not working at all. It just keeps on stalling all the time.

• 
  Tricia Robson (@robson_tri87484) reported 10 minutes ago

  So over service from @cogeco. Constantly have to restart/update just to get the TV to work. The price is getting ridiculous, they give you offers say its good for so long but no not true. should not have to keep calling to adjust. Loyal customer for years but time to move on.

• 
  David James Hughes (@thedavidjhughes) reported 12 minutes ago

  Anyone else experiencing Cogeco outage in Hamilton area?

• 
  Dr. Robert Aucoin (@RobertAucoin13) reported 15 minutes ago

  @cogeco your service is horrible. Epico is terrible. Completely random technology. Sometimes it works. Sometimes it doesn't. Your customer service is worse. After 6 months of being polite I am done. You suck.

• 
  Katie Patterson (@PattersonKatiee) reported 17 minutes ago

  @__m3lisssa No I don't pay for it. But I do have sportsnet with my cogeco package and used my cogeco login