Cogeco outages and service status in La Conception, Quebec

Problems in the last 24 hours in La Conception, Quebec

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in La Conception, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mike Doris (@MikeDoris) reported 2 minutes ago

  Cogeco Ontario outage looks like a fiber cut

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  JerryP (@yarop) reported 4 minutes ago

  @KellySuzanne9 @corpcapture @cogeco Internet down in parts of Canada, too. Was this planned in advance? Is this some kind of testing of people's reactions? As WEF predicted large internet outages. Is very unlikely that all internet companies have problem exactly the same time. People be aware!!

• 
  Kini Surrco | Dividend data (@kinisurrco) reported 5 minutes ago

  @CDInewsletter Really appreciate the thoughtful reply and coming from you, it carries weight. I ran both Quebecor and Cogeco through the algorithm just now. And I am happy to see that your instincts mostly checkout :) : $QBR-B: 🟢 OPTIMAL | Quality 85, Opportunity 80. P/FFO 8.7x, ND/EBITDA 2.9x, 11.8% dividend CAGR. The model loves this one - Quality 85 is significantly higher than BCE (57) or Telus (58). The 2.2% yield is light, but total shareholder yield is 3.79% with buybacks. $CCA: 🟠 CAUTION | Quality 45, Opportunity 70. Yield 6.38%, P/FFO 1.5x. The $2.2B impairment on the U.S. segment (Breezeline) is flagged as a permanent structural problem, not temporary. The algorithm sees the value but doesn't trust the moat. The BCE management trust point is well taken. "The dividend is safe" → 42% cut a year later is exactly the kind of credibility gap no quantitative model captures. I should probably add some version of this. Thanks again 🇨🇦

• 
  Rolomite (@rolomite) reported 6 minutes ago

  Hi @Cogeco, could you please confirm whether evening phone support for existing-account and billing issues has been discontinued? It appears customers can still call in the evening to purchase new services, but not to deal with an existing account. Is that correct?

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  Stevey Hotcakes (@SteveyHotcakes) reported 6 minutes ago

  @RKTCATS @cogecohelps Very poor customer service on this, Cogeco. Has been out for a very long time with zero updates.

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  Leanne Vanoostveen (@LeanneVanoostv1) reported 7 minutes ago

  @cogeco time to switch to bell and I would suggest to anyone to never use cogeco for anything ever. Like ever.

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  Jay S🐬 (@friskybusinesz) reported 8 minutes ago

  @Lesley_Bergen @cogeco Cogeco sucks. Their customer service is atrocious

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  Tim Lowe (@rivinnorthbay2) reported 9 minutes ago

  @cogecohelps Thanks...just thought I'd help. Any news on the outage for cogeco internet?

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  JerryP (@yarop) reported 15 minutes ago

  @Allan_Gao12 @cogeco Cogeco customer service is piece of crap. I don't need to chat with AI, or listen for 10 minutes how to unplug the modem. When I need help, I need to talk to live pearson. And when I choose that option, I hear: Thank you for calling Cogeco. Good bye!.click. Unacceptable and rude

• 
  Therese (@theresemacdona6) reported 16 minutes ago

  @Cogeco get back to me please. Internet going down several times last couple of days! Not happy. @Cogecohelps