Cogeco Outage Report in London, Ontario
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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Problems in the last 24 hours in London, Ontario
The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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Internet (66%)
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TV (12%)
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E-mail (8%)
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Wi-fi (6%)
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Total Blackout (5%)
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Phone (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Pat Highminded (@Highminded42) reported
@cogeco Intenets been down all day. You guys got an ETA on the fix?
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BP (@_bpaiement) reported
🧵4/6 Cogeco initially refused to send another technician. After significant escalation through OXIO, they finally agreed to another visit—only to cancel it three days later, claiming there were “area-wide issues.” These are unrelated to my problem, which continues unabated.
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BP (@_bpaiement) reported
🧵5/6 This is what passes for support when there is no meaningful competition. My only alternative locally is Bell’s DSL at 50 Mbps, compared to my current 1000 Mbps service—an unacceptable downgrade. All other ISPs in the area rely on Cogeco’s infrastructure.
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BP (@_bpaiement) reported
🧵2/6 My internet service was stable for years. The problems began immediately after Cogeco’s technician installed service for my neighbour, who is also with OXIO. Since then, I have experienced constant outages—each requiring a manual modem reboot to restore connectivity.
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Jeremy Thommy (@JKT) reported
@cogecohelps Thank you! I did get through eventually & spoke to Amy at Retention. A question though - in every customer focused industry, loyalty is rewarded. But at COGECO , i end up paying higher charges every year. And the explanation given is that I had a promo rate! Why?
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Loud mouth (@solkumar) reported
@cogeco should be out of business sooner or later with their poor customer decide. Service.! 2 days and still waiting for the promised call!
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dee gaud (@gaudall) reported
@cogeco all my services are out. 2nd time in a week. For $337 a month. There has to be a more reliable and less costly service. DO BETTER. 😡
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John Sisson (@jrsmuskoka) reported
@cogecohelps what’s the status update on COGECO service in Bracebridge. It’s been out all day. Why did the Cogeco outage website attribute the service outage to a local power outage when the was no such power outage occurring?
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Lance 🇨🇦 (@tbevel) reported
@cogeco and @cogecohelps. Long-time customer with no real issues. However, the switch to a new modem last week has been nothing short of a disaster. 3 technicians out to correct connection issues, and still the issue persists. Tech support have been zero help whatsoever. 👎
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Tatted_Stephen82🇨🇦 (@charmedone11) reported
@cogeco I am waiting to see if cogeco wireless service becomes a thing in 2025.