Cogeco

Cogeco Outage Report in London, Ontario

Some problems detected

Users are reporting problems related to: tv, internet and e-mail.

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in London, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in London, Ontario 01/15/2026 17:45

January 15: Problems at Cogeco

Cogeco is having issues since 05:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. TV (42%)

    TV (42%)

  2. Internet (37%)

    Internet (37%)

  3. E-mail (10%)

    E-mail (10%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • scottwilkins11 Narnia_Gunner (@scottwilkins11) reported

    Really @cogecohelps @cogeco first day of 2021 and an outage !! Nooooo!

  • Eirual77 Laurie Simnett (@Eirual77) reported

    @cogeco frustrating experience. 3 things I need help on. Have to wait on hold for 3 different depts. after my first request is solved (sending me a new remote) the next dept says I have to wait 5 days (until I get remote) before you can help me with internet?

  • TheSaltyKernel Salty Kernal | Chaotic Neutral (@TheSaltyKernel) reported

    @cogeco Stop throttling my damn Upload, I need it to stream. That is the sole purpose I pay you for this overpriced crap you call service. Throttle the download all you want, leave my upload alone. Sick of this crap every week from y'all.

  • DebbieB55 D (@DebbieB55) reported

    @cogeco Why does the on demand only provide 8/10 episodes for NeXt while my friend who is a Bell customer has access to all 10 episodes? I’ve had to download the global app on my tablet to watch the final two episodes. Unhappy customer!

  • GraemePerrow Graeme Perrow (@GraemePerrow) reported

    @cogecohelps Our Cogeco DVR did not record the Doctor Who New Years special because it was marked as a repeat. Same with most episodes of Star Trek: Discovery this season. What's up with that? Can you fix it?

  • BigHeadWeb Big Head Web (@BigHeadWeb) reported

    @cogecohelps Yes, and I actually just received a text from Cogeco about an outage, so somebody knows what’s happening I guess

  • abick55 Andrew B. (@abick55) reported

    @PJoacquin @Distributel I'm on hold with cogeco to switch to fibre. **** distributel

  • AluMccabe Alu McCabe (@AluMccabe) reported

    @cogeco @cogecohelps A 5 day turnaround is a poor show of customer service, considering how much you bill per month, you would think you would have more integrity in serving your clients

  • frogstar42 Orange Jeff (@frogstar42) reported

    @cogeco Sad face. Every morning I wake up, and my smart Google assistant has lost connection. I can't turn on my lights. My phone says No Internet available. This is at least once a day and I've swapped modem brands. I am about to cancel my Niagara Cogeco 1GB Internet

  • Massonite Adam (@Massonite) reported

    @FromAlberta @Crackmacs I had issues when I lived there too, both Rogers/Cogeco and Bell. Ended up using a private ISP company that did the trick