Cogeco

Cogeco Outage Report in Lower Durham, New Brunswick/Nouveau-Brunswick

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Lower Durham, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Lower Durham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in Lower Durham, New Brunswick/Nouveau-Brunswick 12/01/2025 16:10

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Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. Internet (40%)

    Internet (40%)

  2. TV (40%)

    TV (40%)

  3. E-mail (9%)

    E-mail (9%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • RobertLogan99 Robert Logan (@RobertLogan99) reported

    @cogecohelps for the last 3 months my bill has been coming later and later, and now Cogeco has moved the payment due date up by 5 days so the bill will always come after the due date. Cogeco has always had great customer service until now.

  • RessyM Stressy Ressy 💙 (@RessyM) reported

    Plugged the fiber into the pedestal, and then ran it 5-6 feet up, in the various tree branches. 5 feet over multiple driveways, sagging down to 4 feet high.. Which means people can't use their driveways. I'm shocked the Cogeco employee hasn't cut it so he can use his driveway.

  • CogecoAide Cogeco (@CogecoAide) reported

    @v_tattoo40542 Hi! The current outage in the Lanaudière region is caused by a damaged fiber cable. We're sorry to hear it has caused you some inconvenience, but our team is currently working on it to bring the services back ASAP. Thierry - Cogeco

  • icequeen1371 Danielle Couffon🇨🇦 (@icequeen1371) reported

    @cogecohelps @cogeco Yes, I reset the modem and service came back about 20 mins later. Thank you for checking in.

  • MAKNSAKMARIA Maria Artuso (@MAKNSAKMARIA) reported

    For two nights in a row, we've been trying to connect with @cogeco customer service. We have spent from 6:10pm to 7:00pm both Monday and Tuesday trying to connect with a live agent and then were kindly disconnected. You need to fix this! #unhappycustomer #disappointed #NOTokay

  • blissisking Boo (@blissisking) reported

    @cogecohelps why are there so many cogeco cable problems and slow internet in Burlington the last few days

  • xeaella . (@xeaella) reported

    Cogeco is still the worst internet provider in Canada.

  • DunhamDerek Derek Dunham (@DunhamDerek) reported

    @cogeco is the internet down in south St. Catharines?

  • c_harburn Carrie Harburn (@c_harburn) reported

    @cogeco you need to have multiple names as account holders. It makes no sense that when a bill is shared, only one person has admin rights; if this person is not available, other people need to be able to maintain service. #subscription #CustomerServiceFail #canadiantelecomms

  • DavyLeafs Davy (@DavyLeafs) reported

    @cogeco internet is down, southern ontario please fix it